Best Glasses Repair Service Sterling Heights Near Me

Janice Banks: Wonderful service and very thorough

Charles Schwartz: Went for the first time to the Sterling Heights address and the staff was very friendly and professional. My eye exam was very thorough and explained to me. Good frame selection and I received my glasses within a week. Never again will I go back to the chain stores that offer deals on your health (glasses).

Suzanne Johnson: Couple of weeks ago I fell on concrete and got my glasses bent way out of shape. The next morning I went to Miller Optical and asked if I could pay them to make my glasses so I can wear them again. They refused to be paid but they did fix my glasses for which I'm extremely grateful. Actually this happened a couple years ago also. Same situation. Friendly helpful staff

abd had: Walked in, very rude staff, walked out.

Sam: Nice staff but very overpriced.

Denise Krupa: I've gotten eyewear at many places over the years but now that I've found Miller, I won't go anywhere else. Great staff and attention to proper fit, good selection of frames, quick repairs...wonderful!

Eric Dunn: I took my family of 5 and we where in and out in about an hour and half, very efficient and nice, I will not go to anyone else just Fraser Optical for my family.

Natalie Lopez: I had a wonderful visit! I brought my daughter Maelyn in for her very first eye exam & she was super nervous but everyone was extremely welcoming and patient and most of all very very nice! It was a great experience! We can’t wait to pick up our glasses! Thank you Fraser Optical!

Randy Nagy: The staff is so polite and knowledgeable. I wouldn't go anywhere else for my optometry needs

Karen Grabb: Fast and efficient! Very friendly!

Ashley B: The most helpful and friendly staff! I’ve been coming here since I was a kid and refuse to go anywhere else. They also have the best selection, even if you still choose the same glasses every time, just in different colors.

Rodney Bowie: Friendly and knowledgeable, thank you

Albert Khalaf: Professional Staff and Friendly. Good and fair eye glasses frame prices. This was my first time there.

Nicolas “Nick” Joseph: Very knowledgeable and friendly

Steven Shaya: Great service and great people

Aiman Chatle: The doctors have been fine but the front desk is atrocious. Very unprofessional seems like no vetting what so ever as to who they put up there to deal with customers. I called to make an appointment after getting their appointment reminder and called during the posted pandemic hours and the phone just rang and rang...no voicemail no pickup nothing. A week or so later I’m in the area so I decide to just walk in and just book the appointment in person. The two ladies seemed confused so I said it again slowly I would like to make an appointment. One started to make her way to her computer then decided to just give me a business card and to use the number to make the appointment because they are about to close. I told them I tried that route but no one picks up over here. At that point I decided to just walk away only to be given a snarky “have a nice day’. Will never use that place again, I have an appointment somewhere else thank god.

Frank Ruczynski: I have been going there for years and different locations. They are all good, nice, and professional. 😎🤓🧐👀👁👁😍🤩👨‍🏫👩‍🏫🕶👓💜💙💚💛🧡❤

Ari: Got glasses from here. Amazing place

Teresa Turner: Always very professional and courteous at this location.

Helena Haddad: I would never go anywhere else! That says it all ! Dr Miller is my hero 😀 he gets my contact lens fit and degree from the first time. I have never gone back because I couldn’t see properly!The staff is amazing, friendly and always courteous! Highly recommend

John Moss: Needed safety glasses for work and they sent me to Fraser. The employees were professional, fast, helpful and smiled. The Sterling Heights location was clean and organized. Will be returning when it's time to get my regular glasses.

Kathy Young: Had one of the best experiences with the eye doc here. I've been in glasses my whole life. I've seen hundreds of eye doctors. I'm always nervous going to the eye doc just from past experiences where I had a doctor yell at me because I told him that there was no difference in the two lenses. It was awful, But Dr R and staff are very nice and helpful with all my questions and concerns. Thank you so much for a wonderful experience. Kat

Fran Johnson: The BEST eye exam appointment I haveever had. They made me feel important.The DR. was pleasant & professional.I enjoyed the visit.

Kevin -: Great service is provided. The eye exam doctor is very understanding of my needs and condition. She also explain the causes and progress very clearly. The warm service makes selecting eyeglasses very convenient. They are always ready to help, for free, whether it’s to do small repairs or give out freebies. My whole family come here for eyeglasses. I love this place.

Pankaj Parikh: It was nice experience, good measures for COVID-19 protection. People were courteous and friendly.Just want to comment I went for prescription glass they charge without insurance $109 but with insurance they charge $364 and collected $70 from me.Very silly practice.

Cathy Bianchi: Sign outside says doors locked we will come get you! Sat in my car for 15 minutes no one came I called and they said come on I then they tell me I’m late for my appointment and have to reschedule well I was in my car waiting for them! Never will go back I was the only car in parking lot!

Joanne Gelman: Great customer service and very kind doctors."

Amanda herrmann: Everyone at the 16 and VanDyke location was so helpful! I thought I was going to be spending $700 on a pair glasses and I walked out of their ping 618 for two pair

Kelsey Alexander: The service was EXCELLENT 😍 Everyone was super nice and attentive, as well as very helpful! I love svs vision optical centers ❤️

Samantha Baker: I couldn't ask for better customer service! My son's glasses were in need of being replaced as soon as possible. Not only did she go above and beyond to find the frames for my son, she made sure that the location kept them on hold until I arrived. The staff is super friendly and very efficient. I highly recommend this company! My son has been a patient/customer for a very long time. 👍🏻 5 🌟

Brad O: Marissa and her staff are fantastic. They went above and beyond for me. I ended up having to see the doctor twice along with having to send my glasses back four or five times. Not once did I receive any push back or grief. I’m absolutely blown away by their customer service, in a good way. I’ll never get a pair of glasses/contacts anywhere else.

Tanya: I was so pleased with the services I received from this SVS vision location. Friendly, helpful and fast service. I would definitely recommend I can't wait to receive my new glasses

Kara Doyle: My family and I have been going to SVS in Sterling Heights for10 years or so.Always very pleased with the employees and how helpful they are. There is a good amount of variety of glasses to choose from and if there is an issue they are quick to act...we only have had two problems over the years and they were nothing major so hardly complaints at all😊

James Puryear: Everyone was nice and polite and my appointment was right on time the service there is excellent

Giuseppe Meli: Great service Denise was so helpful 👏

Sarah Dalton: first came here for their hours, I could come in evenings or weekends after wor k. But it's a great team... Knowledgeable and kind. Made quick work of adjusting my prescription and helping me order contacts and glasses.

Kristi Dzon: Great service and price

ashley weslock: I just wanted to take a moment to give a shoutout to Marissa. Marissa is the kind of person that goes above and beyond for her patients. She understood my needs as far as lens options and frames I liked. She picked out 10 pairs while I was seeing the doctor and I ended up with 2 pairs from the selection she picked out for me. It was a great personal shopping experience and I’m looking forward to picking up my new glasses.

Kevin Fischer: Friendly staff. Great Service.Dr Fahnestock was very thorough and attentive to my concerns. Can’t wait for my glasses to come in.

Mary Verriest: Everyone is happy to help you.

Nicole Underwood: Friendly and caring staff.

Carlos Olmedo: Amazing service

Lisa (The Sterling Critic): I thoroughly like this location, everyone that works there and the doctor are all super friendly. They have good prices. According to my visit the other day it seems like prices have not went up and glasses. I would highly recommend this location. The only thing that was a little deceiving was the buy one get 1/2 off. They take the half off of the retail price so it’s not half off the price that you paid for your original glasses, it’s almost double.

Michelle O: Friendly and thorough staff

Megan U: Great experience and friendly staff! Will continue to use+

moshtak angel: Very good dealing, good reception and very happy

Shanise Ankton: Very friendly and the service was great. I was in and out within 10 minutes. I would recommend this location.

Cathy Berry: Dr. Very informativeThe young lady that took care of glasses, Lakeisha (I think was her name)extremely nice. She made it a fun experience.The young man that greeted us, Michael, I believe, quickly, pleasant and professional.Over all 10

Tashia Leavell: I had an awesome experience, great staff

Jillian Spears: This was my first time at this location in Troy. The staff here are awesome! Even the ophthalmologist Dr. Kyle had went above and beyond. I would recommend anyone to go here. Thank you everyone for all your hard work! ❤️Jillian

Jenette Blowycky: First time to here from out of state. Everybody are helpful. Good service

Karen Hintze: Always great service from everyone at SVS

Eisha Scott: Porshia, is great!! Dr. Campion is my favorite. Thanks for taking care of my baby when she came, can’t wait to see her in her new glasses

David Zalewski: Speedy service, amazing friendly staff.

Michael Petros: Great staff, have been coming here for years.

Mildred Stachowski: Great service, helpful and courteous

kim gierthy: I was very pleased I came in today for my exam. The doctor was very easy to talk to, which is very important. I found out today I have Posterior Subcapsular Cataract.I was recommended to an opthamolgist for surgery. So once I am ready I will be back for new reading glasses.

Tay: They're friendly at this location and that's what I like about them.

Cynthia Funchion: Everyone is nice and friendly!

VICKI THOMAS-KELLY: VERY WELL RUN. ON TIME WITH APPT. GLASSES ARE VERY GOOD. I HAVE BEEN USING SVS FOR YEARS AND WILL CONTINUE TO DO SO. THANKS

Dawn Tomberlin: Best experience in 2yrs. Great staff, polite & kind & Dr was exceptional too. Thank you SVS

Matt Jansen: Positive and kind staff. Maximized our insurance benefits. our family has been going here for over 10 years and will continue to do so.

Michelle T: The doctor and staff are very kind and knowledgeable.

Mr. L.E.W.: Very pleasant staff members with quick and efficient service.

Michele Mosley: Great customer service, friendly staff

Wood's Girl: Dr. Kyle and his staff are top notch! Answering the phone or fitting for glasses and contacts, all of the customer service staff are friendly and helpful. A positive experience each time.

Robert Jones: Americas Best - super friendly and professional staff! They have a great crew here! Dr. Georges with the great eye exam! All around great experience!

Sumit: Michael was great. He somehow defied physics and chemistry and fixed my glasses for me in about 2 minutes. I have been coming here since I was in 3rd grade and there’s a reason.

Lisa Jones: After being a patient for almost 20 years, I almost left America's Best because of the bad customer service at THIS location. I switched locations and found out my prescription was too strong for my eyes and the customer service was outstanding. Love the company, but this location in Sterling Heights has gone downhill over the years.

Duane McGoff: This places service is horrible. From the receptionist to the doctor. Honestly just don’t go here.The receptionist was rude and wouldn’t make eye contact when speaking to my family.The doctor was not friendly to my kids. Told me my 3 year old had to sit. She simply took 2 steps away from me.

Kennedy Ellison: Very Poor Customer Service and I had a racist experience at this location, will never return. I had to switch eye care providers completely because once I called corporate nothing was done and no one called to follow up or apologize for my experience. My insurance card was waved in my face and contacts thrown across the table at me, I reported the staff member to corporate and no one from this location ever followed up with me. The rude customer care provider also used my insurance on an eye exam when I asked her not to and now I have to wait a whole year for another eye exam at my new eye care provider because they don’t sell the same brand of contacts. I have never had a worst experience like this ever in my life and I hope no one else does either, avoid this location at all costs.

Gloria Mueller: If I could give zero starts I would. The staff is SOOOOO rude!!! First thing was, I was told to sit at the glasses pick up. No one came to help, staff was sitting there doing nothing, on thier phones. She didnt tell me I was after someone or anything. So I eventually asked if I was in line. She was like "oh, I thought someone was coming to help you." Im like... well, you didnt say anything to anyone for that to happen, then you started texting on your phone... so not sure how that was supposed to happen. Then, when you get your glasses, they usually make sure they fit, they use that machine to make sure your eyes are in the correct spot, they ask you to wiggle your head to make sure they are not falling off.... not this place. The lady they had helping, first off, did NOT seem like she was interesting in helping me and then two, I dont think she knew or maybe wanted to see if my glasses fit. I ended up asking her if I was bothering her, because I was in disbelief. I was actually looking for somewhere else, but I have gone to America's Best before so I was like eh, sure. Nope.... never again.O, I also got contacts there and forgot my original glasses there. I called the next day to get them back... supposedly they arent there. I dont think they even cared to look.I will say, 2 people that helped me after were super nice and friendly. All the rest were rude.

John Boyd: Very friendly and professional staff.

LanceCarol Calendar: Very surprised at other reviews of this location. My experiences here are outstanding! The manager, Mike, was personalable, professional and attentive. Alicia was great, especially considering my fear of eye exams, Nicki & Randy went ABOVE & BEYOND helping me get the frames I really desired from another location! This location is a little difficult to see off Schoenherr but the service impeccable. I am recommending this store/organization to everyone!

Anne Evans: Wonderful staff and optometrist! Large (and great) selection of frames too. Scheduling my appointment was easy - all done online. Highly recommended!

Kate Lingerfelt: I had questions about prices of contacts, and the lady working the counter couldn't stand to wait until I walked out the door to make comments about me. Apparently somebody doing their job is too much to ask. A word of advice, if you want to work in customer service.. at least wait until the customer leaves to make rude comments.

Leah Knapp: VSP IS OUT OF NETWORK with this company. They will not tell you until after you've chosen your frames (after your exam). This place is super unethical and they should be ashamed of themselves. The staff was extremely rude when I pressed them about their policies regarding insurance and didnt want to give me my prescriptions. I suggest finding a place that permits you to use your full VSP or other insurance benefits.

Bill Given: Great customer service. Was in and out in an hour.

chau nguyen: I bought eyeglasses from here after 2 WEEKS frame fall apart, i brought glasses back there they are not replace my eyeglasses because i did not buy insurance for eyeglasses.CHEAP EYEGLASSES and VERY BAD SERVICESNEVER GO BACK THERE

Dan C.: They offer "Two pairs of glasses for $79.95". ( single lens) including free exam. If you need progressive lenses be prepared to pay at least '3 times' that amount for ONE PAIR, depending on the grade of progression you want (6 different grades). NO free exam either. I ended up paying $330.00 for ONE pair of glasses. Had to return them after 2 adjustments AND a call to corporate because their first prescription was wrong and everything was blurred. I did get a new exam and Rx (no extra cost) after 3 additional weeks. Be very careful with this place. I'll never go back to America's WORST.NOTE: After posting this review America's Best contacted me requesting my information regarding this issue so they could help me. I sent a copy of my purchase receipt as well as a copy of the chat session with their customer support . To date, I have heard NOTHING from them. I suggest when you need glasses DO NOT GO TO America's Best Contacts and Eyeglasses!!!!!BTW, the Sterling Heights store I went to is no longer in business. ?????

Brooke Waters: I have been going here for my eye exams for 4+ years and have never had an issue! Everyone is super helpful and nice, especially the optometrists

Tracey Schmaltz: Very helpful

Jeremiah Tucker: Edit: I had to call their corporate office, but they made this right. They replaced my glasses at no charge. /////I asked them to adjust my glasses. They broke them. Now they're telling me that because I didn't buy the glasses from them that they can only give me free frames and 50 percent off lenses. So I have to come out of pocket for glasses that they broke.

Steve Moore: My glasses were in bad shape need to repair quickly. I want to American Best on Schoenherr Road in Sterling HeightsThe team there did a fantastic job fixing my glasses in a short time being 40 miles away from my home thank you so much 😎

Jessica Morningstar-grabitz: Staff was very friendly! Great prices and service! Highly recommend

Michelle Landry: I have been coming here for at least 20 years and can honestly say I have had great experiences. I come in once a year and I'm in an out fast everytime. Always impressed.

Tony D: Tracy is awesome! She was patient, very courteous, and very helpful. She went the extra mile to help me know for sure whether my insurance would work at their vision center before I drove the many miles to get there.

Agnieszka Czubek: Bad experience. Lady name Gina was very unpleasant. I felt profiles and discriminated by her.Rest of the staff was very nice and helpful.but because of Lady Gina I don't want back there and spend even $1.

Nadim: Dr. Natasha Potts was very nice, professional, and helpful. Staff is nice and everything was clean. Would recommend this place to get your eye exam.

Anthony Nugget: One lady was kinda rude but everyone was amazing plus the service

Jamie Towers: Everyone was so nice.

Robert Collins: I am so glad that I chose Salim Optical for my vision needs. The staff go over and beyond to be helpful, courteous and compassionate. They perform eye exams for glasses and contacts, plus their prices are very reasonable. I guarantee that you will be very happy with their phenomenal service and products. I highly recommend Salim Optical.

Wendy Richardson: Staff speak Arabic/Chaldean

Jumah Khan: This may have been my the most efficient and easy eye doctor appointment I've ever experienced. Given it's just my yearly check up, I'm still happy to save whatever time I can. Everyone there is very personable and helpful.

Sara Hakim: I called to make an appointment and then she put me on hold and I can hear the receptionist making fun at me and how I speak. This was completely a disrespectful experience!

Yolanda Ludington: I've been a patient of Dr Koehler for years. Every appointment I've ever had has been handled promptly and efficiently. The staff is helpful and kind. I can't say enough great things about Dr. Koehler. He's extremely knowledgeable. He explains whatever issue your going through in an easy to understand and concise manner. His caring, compassion, and professionalism always hits the mark and then some.

Kathy Moody: I have been going to Normandy Optical for a few years. Always wonderful people as well as Doctors. I highly recommend them to everyone!!

monnisha woodard: My initial visit was fine, overall everything went well. The employees were a little weird and unprofessional and the doctor told me it was okay to drive home on a sunny day after she had just dilated my eyes... but It wasn’t a big deal. The problem came when I refused to purchase over priced contact lenses from the Normandy location in Sterling Heights. The tech quoted me over 1,000 for a year supply of contacts in which I responded with no thank you, and asked for the prescription to be printed out.. He was hesitant, but gave it to me.. I went to purchase contacts online and when the online contact company called the Normandy location in Sterling Heights, a few days after my eye doctor appointment, someone there told them I was not a client and did not receive my eye Prescription from them and they could not verify my prescription. The online company, had to cancel my purchase, until I can verify my prescription.. as of right now I am out of contacts and will never go back to the Normandy optical Sterling Heights location.

Kelly carlson: I had a great experience with Dr. Kohler. He was very thorough and explained everything to me very nice, helpful staff too!

Jacqueline LaRiviere: Awesome staff, super friendly. So glad my coworker recommended this place.

Alan Janosky: Great experience over all. Nice modern equipment.My one complaint is that some front office staff were not wearing masks when I first came in. It was first thing in the morning so it's understandable but still, in an environment where people are going to be right in your face it was a little surprising.

Lawrence: I needed to visit a doctor immediately and they welcomed me in. Doctor C was very knowledgeable and helped me with my situation. The staff was very friendly and polite!

Brandon Wroblewski: Dr Sesto and his staff are amazing!!!

Andy Blake: In and out quickly, friendly people and decent prices for frames!

Mrs. F: I don’t even know why this place has 4.7 reviews and if i could find below 0 stars i would of rated them that. It is one of the worst places with garbage customer service, their associates especially (Daleda) who doesn’t know what respect means offer the lowest level of service. Please don’t waste your time or money going there.

Heena Uddin: I went in for an eye exam for glasses as well as contacts. I had never tried contacts before and found out on this day that I probably never will get them, as I get very squimish touching my own eyeball. It took forever to get one contact in my eye. Dr. Koehler was more than patient with me and encouraged me through the process. He was very nice and understanding. The rest of the staff are also highly professional and friendly. I would recommend this place for their services.

Diane Malaj: What a great place.... The staff is all so friendly. Me and my son had our first appointment there and we didn't have to wait and all the staff are just great

Viyan Elisha: Not a big selection. Front desk told me I would have to pay for glasses repair even though I am under warranty. They just tell you whatever they feel like, not accurate information.

X-Adumb_bomb-X: This was my first time getting a eye exam. The staff here was incredibly friendly and easy going. The doctor knew all my symptoms without me even saying them once he checked my eyes. They also were great on helping pick glasses so I didn’t look silly. Will for sure recommend them

Ms NeeNee: I love the staff here, they are friendly & very helpful and Doc Anthony is the Absolute Best, thanks for taking care of my eyeballs. You guys are always smiling, keep up the great work. Thanks for answering all my questions and concerns. See you next year.

Patrick Assessor: Great place for all my eye Care needs . thank you Dr sesto for makeing be able to see again and all the lady's there for all your help with all my eye Care

Merna Malki: Very nice and friendly stuff I recommended to everybody

nina choocha: On time , fast service and good doctors