Best Cooling Plant Ann Arbor Near Me

Nicolas Kerszberg: Really good service from K&W. Our furnace died one morning and they had someone immediately come out to get it running again, as well as write up a quote for a new system (ours was 20+ yrs old and this was the sign we needed to replace it). Installation was scheduled in a couple days and completed in two. Courteous and professional team. We're happy with their services and would stick with them.Service:Heating system installation

Scott Lavey: A+ service

AELLA “Mother Mermaid” Mermaid: 2 FURNANCES 2 AC TECH turn off compressor told kw would contact March turn back on GOT A VERY RUDE CS REP TRANSFER ME TO A PERSON ON VC TECH LIED CANT GET HERE UNTIL MAY??? SUPER HOT LAST APRIL I WILL PAY SOMEINE ELSE TO TURN COMPRESSOR BACK ON WILL NEVER RECOMMEND KW AGSIN HORRIBLE CS REP AND DISHONEST TECH SHAME ON YOU WENT FROM A GREAT COMPANY TO JUST ANOTHER DISHONEST ONEServices:HVAC system maintenance,Heating system maintenance,Install AC,Heating system installation

Jan Graves: During the first big ice storm my power went out almost immediately and my backup generator did not come on. I contacted the company that has serviced it for several years. I was told they might be here the next day. I tried calling again two days later and their voicemail box was full. I have still never heard from them.I called another company recommended by a friend. They aid they might be here tomorrow. I finally got a call from them 3 weeks later.I heard an ad for Koch & White on W4 Country one morning. I called them and someone was here that afternoon! Amazing service! A part needed to be ordered but in less than a week it was installed.I highly recommend Koch & White. They are my new go to company for heating/cooling/generator service.

Chris Gomez: From scheduling, constant communication, all the way to the tech and their quality work, we were very happy with the experience. Highly recommend.

Sam Arutyunyan: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueCharlie provided great service.Service:Repair HVAC

Lynn Shaw: Shortly after I moved to my current home last year, I remodeled two rooms in my basement, and laid premium vinyl tile in both rooms. Next, my furnace needed replacing, so I went with a firm I had years of experience with - Koch and White- to replace my furnace and install a new humidifier. Unfortunately, their technicians drained my new humidifier into a floor drain without testing the drain first. The drain was not able to accommodate the additional condensate from the humidifier, and my brand new floors were completely ruined (flooded) and had to be removed. My initial conversations with K&W made me think that they accepted liability, since they didn’t test the drain. (Five licensed professionals have since told me you should ALWAYS test a drain.) K&W agreed to have their insurance adjuster call me. The adjuster called, was extremely cocky on the phone, asked a few simple questions, informed me that they “NEVER test the drains” and, without ever setting foot in my home, denied any responsibility. Two days later I received a denial letter in the mail. I never heard another word from Koch and White.It doesn’t matter how good your product and services are if you don’t stand behind them. The amount I paid to have my floors mitigated then replaced would have been chump change to Koch and White. But to a senior on social security, it was huge. Lesson learned. Never again.Services:Thermostat installation,Install AC,Heating system installation

Daniel Hall: I have been a customer for nearly 10 years. I had a serviceman out because I was experiencing a musty smell when turning on the furnace. The serviceman came out while my wife was home (I was at work) and looked at the furnace itself, but did not check the condensation pump or the humidifier (the main components that may contain moisture). He said it was most likely a normal smell and started the paperwork on the $90 service call. I called and had to convince him to go back and check the condensation pump. When he did, he found that it was full of mold. And this is the same company I have been paying every year to clean and check my furnace. The response I got from the service manager was "not every furnace has a condensation pump" and "my technicians are supposed to clean the pumps if needed during a furnace maintenance for an additional charge". Obviously, they hadn't done that. This was a failure in service that resulted in a potential health risk for my family. I was in no way satisfied by the customer service response I received and have lost all faith in Koch & White.Service:Heating system maintenance

Joseph Cobb: Tommy opened the fire dampers on my furnace and replaced the humidistat on the humidifier. He was knowledgeable and proficient and friendly. He also gave me some helpful pointers. It was a pleasant repair experience.

Vickie Thompson: Koch & White are an awesome company. Very dependable.

Bryan Dayton: Critical:PunctualityI had an appointment booked well in advance for a quote, just a quote. Koch and White gave me a three hour window. I waited 3 hours and 15 minutes. No show on their part. I basically wasted 1/2 a day for nothing.

Dan Trevisan: Regular service and certification performed on rental condo furnace in April '21. While work was well-done (hence 2 stars) and cert sticker on unit was signed and dated, contractor did not complete Pittsfield Twp cert form which we apparently require to operate rental. We called Koch and White in August after Twp requested form. We were told they cannot provide form for April service and offered to charge us for another identical service plus the cert fee. After speaking to a second person, they offered to half the service fee. I'm unable to understand why we cannot receive all of what we paid for in April.We will not seek services from Koch and White in the future.Service:Heating system maintenance

Justine Anthony: I had a great experience with Koch and white this past week. Service guy came out and was really nice, told me I needed a new furnace and then helped me schedule an install for 2 days later. They came and installed it promptly and when I thought it smelled like gas today, Matt the emergency maintenance guy came out super quick and made me feel a lot better. Super appreciate it & will recommend to everyone!Service:Heating system installation

L.J. Brazier: Unbeatable professionalism and quality. They deduced what was broken and why, they helped me learn about the furnace, they managed my expectations along the way, they were patient, kind, and generous people, and they did really excellent work. This is how you stay in business for 85+ years. A great example to anyone who works with the public. I'm looking forward to having them out every year to clean and maintain my furnace and ac.Services:Install AC,HVAC duct vent repair,Heating system maintenance,Heating system repair

Monique C: I use Koch and White because of their excellent customer service. Even knowing that, I am continually impressed with their service. It was the cold of winter and I had a broken furnace (I am sure a very busy time for them), and Rose Mary was able to find time in their service schedule to have a tech help us the same day. The tech, Jarrett, was great. He took the time to explain to my husband and me what part was broken, how it operated in the furnace and why it was needed. He did not talk down to us, but he also did not speak too "techy" to us. We both came away with a clear understanding of the situation. He was fast (but not rushed), efficient, on-time and professional. I have and will continue to recommend K&W for heating and cooling services.Service:Heating system repair

Yuriy Goykhman: I called K&W regarding a pungent smell coming out of the furnace exhaust suspecting a secondary heat exchanger failure. They were able to send a tech within 1 hour of my initial call. Zach thoroughly inspected the furnace and confirmed the exchanger failure. He explained my options and we decided to go with the replacement of the heat exchanger. The next day they called me and told me that they received the part and would be able to install it today. The installation went smoothly and took about 4 hours. In addition to the furnace, Zach noticed an improperly installed water heater vent and offered to fix it. He takes pride in his work and is committed to doing everything with the best quality possible. Looking at his work, I notice that every pipe is correctly supported, every gromet is properly installed, every seal is neat, the workplace is cleaned up, etc. Zach also took his time to answer several questions regarding maintenance and common problems with my furnace. I am very happy with the experience and from now on will call K&W for all my HVAC issues.Service:Heating system repair

D Locke: Great service. Reasonably priced. Very happy with them.

Amy Merrick: If communication and honesty are important to you, reach out to Koch and White for any heating and cooling service! They are reliable, reasonable and most importantly solve problems and issues. From management to scheduling and billing they are wonderful people to work with their customer service is far superior to other companies we have worked with in the industry.Services:Heating system repair,Heating system maintenance

Joy Meadows: I had my annual heating maintenance done by Koch & White and I had a great experience. Jarrett came out and did all of the "normal" maintenance checks, but he really took his time to help me understand how to better take care of my furnace (so that it lasts longer). He also helped me order the correct size furnace filters and he explained the importance & timeline of getting my air conditioner checked in the Spring. I really appreciate his time and attention to the details. I will most definitely continue to use and recommend them!Service:Heating system maintenance

Ben Cloyd: They’ve been responsive and helpful for issues we’ve had so far with both our air conditioner and furnace.

L Wang: My furnace stopped working a couple of days ago and we are going out of the country tomorrow. It is end of December , dangerous for losing heating. As an old customer, I called Randy who was out of town but he connected me to Ben. Ben came in yesterday, identified the problem, and ordered a replacement part. This morning, he came in and installed the part. The service is excellent and Ben is such a pleasant and professional young man! The company installed the replacement furnace, heater, and air conditioner in my old house a few years back and I was impressed by their services. This year, I am going to let them to do similar replacements for my new house. What a great family business to serve us local families!Service:Heating system repair

Tani B: I did a lot of research before deciding to hire 4-Seasons to inspect my furnace, and wow, am I glad to have trusted all the positive reviews of this absolutely amazing heating and cooling company. Now I'm here to add my own :)My furnace is 20+ years old, and I made an appointment with 4-Seasons for a maintenance check-up. Ben was right on time and was friendly, polite, and approachable. I'm a curious person and had a handful of questions, and Ben answered them all patiently and comprehensively.After inspecting my furnace, Ben discussed his findings with me and made recommendations. The combination of Ben's very clear, very high level of experience and expertise along with his transparency and honesty left me feeling completely satisfied with this entire service experience and at ease about my furnace as we prepare for a Michigan winter.An outstanding experience at every step, from the ease of scheduling the appointment to the actual inspection of my furnace. I paid a more-than-fair price and received truly excellent service. I couldn't recommend 4-Seaons more strongly or confidently.Service:HVAC system maintenance

Nicolas Cantu: Update: 7/1/22I wanted to leave another review but am only able to modify the previous one. We had requested service from them again, our AC was not working properly, blowing cool air but without any real force.Once again stellar service in every way. I was contacted via phone as the repair was ongoing, we were kept up to date on the potential costs and what was being done. The best part, Randy never tried to up sell, even when parts could have been replaced he was reluctant to do so. Amazing. In this day and age when everyone is out to make a buck he's an honest man. Please do yourself a favor and try them out. You will not be disappointed.2 years ago:Amazing service and SUPER easy scheduling. Other AC companies take note!We lost our AC about a week back and had to deal with 85+ degree temps in the house. Called around and around, asked friends and family. After attempting to get a call back from multiple companies we found Four Seasons and their super easy scheduling system. Honestly, we were a little skeptical that using such a feature would work out but lo and behold the next morning they stopped by on schedule and on time. Amazing.I was at work but my wife gave me the play by play on what was happening. He was super friendly and prompt, didn't try to up sell my wife and identified the issue quickly. Bad capacitor & fried wires. He made the fix and with all costs it was less than $500 for the fix, repair and inspection. Amazing.Thank you to the whole Four Seasons team, keep up the good work you guys! You have now have two new, and happy clients!Service:A/C system maintenance

Luke Stevens: I couldn't be happier with my decision to go with 4 Seasons for installation of a new furnace and central air. They were responsive, courteous, and highly competent. They offered a competitive quote, and completed the job even faster than expected. These guys know their stuff!

KATHERINE CLAIRE KELLEY: We were most impressed and grateful for the experience that we had today with four seasons after losing our heat in the evening and having it repaired and fully functioning the next day. Randy was so very lovely, efficient and knowledgeable.Service:Heating system repair

Emily Harju: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueFour Seasons has been such a pleasure to work with for all our HVAC needs! As property managers, their responsiveness, professionalism, value, and knowledge have been quintessential in meeting the needs of our tenants and property owners.Services:Heating system installation,HVAC system maintenance,Heating system repair,A/C system repair,Heating system maintenance,HVAC duct vent installation,Install AC,Repair HVAC

Jennifer Stojan: Four Seasons is an amazing heating and cooling company. The owner and his son are such nice, kind people. I have interacted with this company on multiple occasions and each time the customer service has been above and beyond. Their prices are the best in Ann Arbor by far. They are honest and trustworthy. They are extremely responsive and went out of their way to help me, even when they were already very busy. I can't say enough good things about them. I would absolutely recommend them to anyone needing an AC or furnace.Services:A/C system repair,Install AC

Andy Brosius: These folks are truly quality. Last Nov they did a tricky repair on a 40 year old boiler to keep it limping along a bit longer. They then replaced both boilers last month. They're now doing some follow-up work free of charge, even without knowing whether their install caused the issues.They're courteous, wear masks and enter via the back door (even in deep snow) to keep our high-risk daughter safe, they communicate well, and they're timely. Highly recommended.

Anne Dohrenwend: I found the owner, his son, and everyone at the company to be top notch. I have used them for years for complex work on my rental property and have always been impressed by their professionalism. They take a lot of time to determine the best and most cost efficient solution. They are honest and fair. I can't recommend them more highly.

Alex Koza: Positive:Professionalism,Quality,Responsiveness

Ted Deakin: I have used 4 Seasons for several years to maintain my AC unit and have been happy with the services provided and the fair price charged. I recently requested quotes from several local HVAC companies to replace my aging furnace and AC unit. The 4 Seasons quote was very competitive and the term of warranty on the Trane equipment was twice as long as those from other vendors. The technicians who installed the equipment were fantastic and finished the job in the timeframe promised. I am very pleased with my decision to purchase from 4 Seasons.Services:Install AC,Heating system installation

Kara Weisman: Ben at 4-Seasons Furnace company is the most hardworking, kind, and trustworthy individual. This company's service is above and beyond. I would never call anyone else.

bhoge2000: Outstanding service. Replaced failed heat exchanger on 12 yr. Furnace without trying to upsell me to a new unit, and for half the price of a larger competitors quote.

KENDRA MCCLURE: Positive:Punctuality,Quality,Responsiveness,ValueThey are great honest people who do a great job in solving the problem!!!

Valerie Kenny: Compressor went out and I needed a new AC unit with upgraded refrigerant. Excellent price. Even got a new thermostat as well. Great service. Highly recommend.

Edward L Platt: Fair price and very knowledgable. Was willing to work with older boilers that other companies wouldn't even quote.

L Robinson: Had furnace problems on one of the coldest nights and was able to get an appointment that morning (called several and there was a 1 - 2 week wait). Scott was awesome and explained everything. He fixed the problem and the price was reasonable. If I have another issue will different call 4 Seasons.

Kristy Short: Randy is my HVAC hero! After another contractor cancelled installation the night prior, I quickly found Four Seasons online. Randy called me back almost immediately and scheduled a consultation/quote for the next day. He then ordered the system and his team came to install within just a few days after consultation. My overall customer experience was stellar! Add to this that you can't beat Four Season's pricing, the mini-split unit was the highest quality, and the install was professional and pain-free, and these guys earned every star of this five-star rating. Thank you, Randy and team!

Lacey Pritchard: Had my furnace shut down and when I was sure I was sol I had one of their awesome techs here and fixing my furnace just from a web appointment.