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Optometrist
1. Ann Arbor Optometry - Pittsfield Charter Township
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· 23 reviews
2433 Oak Valley Dr # 300, Ann Arbor, MI 48103
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Matthew Duczek: 6/10
kwein kwein: Years ago I had a quality refraction here. However, since it has been a while since that exam, they insist on a comprehensive exam $$$ when I already had one recently through my U of Michigan insurance. The practice won't update my prescription without another expensive comprehensive exam. From past experience, you should obtain clarification of how much of insurance pays ahead of the appt.
MICHMSNRN: Excellent exam. Doctor takes her time and is very thorough. Highly recommend.
Elisabeth Struve: While the doctor was decent, the customer service was horrible. They gave me a choice of only a few frames... None of which fit my face properly. They would not allow me to use old frames, would not let me pay up front to get my prescription quicker, and made me wait 2 months for my glasses. I tried to get my prescription to take it elsewhere and they made difficult. I went in to talk with them and the optician i spoke with had no idea what he was doing... He took notes about my requests and promised to get back with me. The glasses I ended up with are so bulky that I am going to have a sore face from wearing them. Additionally, the vision therapist blamed a previous eye doctor I had seen for causing my problems with my vision... Quite unprofessional.
Ben Johnsey: Had a great first experience here. Everyone's really friendly and knowledgeable.
Trevor McIlwaine: This place was great, really friendly staff, reasonable prices and my items were done before they said they would be.
Chuck Mazzola: I love this place. The doctors are so caring and professional. Over the years I’ve been to other places but Ann Arbor Optometry is by far and away the best. I’m thank I found them. 😊
Lindsey H: Poor customer service experience. Highly recommend going elsewhere.
JULIE MORRISH: Thankful for the staff and dr here, they are very kind and caring. The Vision Therapy staff is just amazing and help my daughter in just a few months.
Patrick S: Excellent doctors and staff! Everyone there was very friendly and knowledgable. Thanks!
Kimberly Reeves: I seriously love this place! Nothing but great experiences for years!
Jake L: It has been a long time now and my glasses are still great. I do remember confusion about insurance.
Jimmy D: Overall poor experience. Very poor open times. Gave me dusty glasses after 1 year of waiting to hear back from them that they were in
Kathy York: Like another reviewer, I followed Dr. Curcione from Bennett Optometry. She has always been incredibly attentive to my eye needs and is willing to experiment with different things to ensure my vision is as good as it can be. She's also a very nice person who's easy to work with.
Charles Blackmer: Got good advice.
Emily Garnett: Excellent doctors and care. Very knowledgeable and take the time to really talk with their patients. Highly recommend!
Paul Mazzara: This place is the best, QUICK ,FRIENDLY , EFFICIENT.
Judi Graber: I do not recommend Dr. Curcione at all if you value the health of your eyes. My eyes developed glaucoma under her care and my right eye so serious I have severe stage optic nerve damage. Thankfully, only mild stage glaucoma in my left eye.I saw her 3 times from July, 2012 to April, 2015. My tonometry increased from 19 to 36 in my right eye and 18 to 25 in my left eye. Not until I had optic nerve damage did she recommend I see a specialist. By then it was irreversible. I am stable with laser treatments and drops.
Laura W: Dr. Sorter is one of the best around.
Don B.: Called in early April to schedule an appointment as new patient and gave them necessary information. Show up about month later right on time and they have no record of my call or appointment or information. I show them the record of when I called, they said sorry. Would not recommend to any one.
Diane Rice: I have been going to Ann Arbor Optometry for the past few years. If it is your first visit you can download all the new patient forms from their website and fill them out ahead of time to save you time at the office. I have seen both Drs Curcione and Sorter and am happy with both of them. I've always had very little wait time before my appointment. They take my insurance (Davis vision) and it seems like they have pretty big selection of frames. I cant comment on pricing since I took the basic Davis frames, but I was not pressured for any pricy add ons. I wear contacts and usually check out the online pricing before my appointment. Dr Curcione is always willing to work with me to make the price of ordering contacts through the office competitive to the prices offered online. The doctors are very knowledgeable about contacts and were even able to prescribe a special lens type for my eye with astigmatism (I've worn contacts for years and they were the first to tell me these were available).
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Optometrist
2. Dr. Steven Lutz & Associates - Ann Arbor
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· 95 reviews
1565 Eastover Pl, Ann Arbor, MI 48104
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Lacy Lendon: Dr. Krieg was very professional and informative. I left with a year supply of contacts the same day! Definitely will return for all my future eye care needs.
Bree Marie: This was my first time at this office and I have found my permanent eye doctor! Dr. Krieg was very thorough and explained everything in terms I could understand. I was able to get new glasses that look AMAZING and I'm seeing better with my contacts than I ever have. Highly recommend Dr. Krieg and her very helpful staff. Thank you!
Heidi Trudell: Quality frames, quality lenses, quality customer service, super helpful staff, and they honor their warranties. I hadn't realized just how distracting a blue light blocking coating was going to be, and after a week of trying to make peace with it, they swapped out the lenses for ones with a less-neon-purple coating without any fuss. Fast forward 10 months and the anti-scratch coating was still under warranty when I called in a panic due to a scuff in the coating right in the sweet spot on the left lens, and again, zero fuss honoring of warranty to fix it.Without insurance it was an expected dent in the wallet, but considering I've paid similar prices elsewhere for mediocre quality, zero complaints on that!My only concern was with the actual screening; the intake form asked about a whole host of ailments, and I do have migraines, but the exam felt pretty generic, and it was over and I was out the door before realizing that they weren't asked about during the exam. Why ask if it's not going to be addressed? Still, the prescription is fantastic and the results are better than anywhere else I've been, so I'm calling it an overall win because these are the best lenses/frames I've ever had (30 years worth of comparisons).
Tara Boice: We spent well over $500 on top of insurance coverage for a pair of glasses for a child. Problem was they upcharge us at every turn, and it added up quickly. It’s especially upsetting learning if we made different choices we could have gotten glasses for free with our insurance. I guess live and learn. Just know what you’re walking into and shop around first.
Allen Champlin: Great selection of eye glasses. Awesome and professional staff. Dr. Lutz actually spends time with you and explains exactly what he is doing and why. Then gives you detailed explanation. I thought my last eye doctor was good. After the Dr. Lutz experience, my last doctor is still good, But Dr. Lutz is awesome!!!!
Emily Rouse: I came here because I wear hard contact lenses and I thought I needed them polished. Dr. Lutz looked at me and decided I did not need them polished which is a service he could have made money off of. Instead he was honest and told me it was just allergies and even gave me a sample product. I would recommend him highly to anyone with tough contacts.Also the staff was very nice. Shout out to Kay who helped me get my insurance all figured out over the phone which made my check in process easier.
Mary Chambers: Great office & the staff are amazing!! Dr. Lutz is very informative & hands down best eye doctor I’ve gone too. Definitely recommending to friends and family.
Raelynne Rouse: Clean office, great knowledgeable staff that I trust with my eyes. You are in good hands here
Kay Michael: I've been wearing glasses for twenty one years and was misdiagnosed with an eye condition when I was younger and that experience led me to get very anxious during eye exams but both Dr. Krieg and Dr. Lutz have been able to make the eye exam experience enjoyable again. They not only take the time to thoroughly explain what they find but also answer any questions I have and that means the world! Oh, and the glasses! I love the fun and crazy selection of glasses here! Whether you like bold and fun or nice and simple they have it all!! Definitely recommend hands down and I'll never go anywhere else!
Thaddeus McGaffey: I highly recommend working with Dr. Lutz and the entire team at this office! I have been wearing glasses and contacts for years and have never worked with a team that was more thorough, friendly and focused on making the entire process informative, friendly, professional and all around an excellent experience. The eye exam involved more steps and discussing the results with the Doctor helped me understand the results, and the developing connections between eye health, brain health and overall body health, it was fascinating and educational. The opticians helped with frame selection in a way that I have never experienced and also worked with me on contacts and moving into progressive lenses.From the staff at the front door to the Doctor to the Opticians, the entire team here is committed to making the experience outstanding.#EyeExam #Contacts #Glasses
Ashleigh Bussey: I really enjoyed my eye exam this morning with the Doctor. She was very detailed when going over the extra test. It was interesting to see the back of my eye with the retinal photos. This place has a huge selection of eye glasses. When it came down to the final 2 pair me and my wife couldn't agree on, the optician asked other employees to come give a honest option to help me decide. Everyone was very friendly!
KC: Beautiful office, welcoming staff, a lovely selection of frames. Dr. Lutz took the time to educate on what was happening with my eyes unlike any other exam I’ve had. I would definitely go back and would tell all I know to go for their eye care needs. If I could give more stars I would.
Jad Fakhoury: Would not recommend....
Abby Dangremond: Would not recommend to friends and family
Aarani Varatharajan: Very unprofessional. Honestly the worst experience I’ve ever had at an eye place. Won’t go again.
Josephine Leone: Would not come again
Teresa Klein: Staff was genuinely unkind and seemed to not care about my own wellbeing, but moreso the process of an eye exam and the charge that goes with it. Would not suggest.
Giolina Leon: Probably the worst experience I have ever had at a doctor. Wrongfully charged me and took advantage of my daughter's ignorance in order to try to make more money. Save yourself time and money by never going here.
Abigail Cash: Clean office with a next door neighborhood feel. Spent 40min there all together. Scheduled an appt on the phone where they gathered my insurance info. After arriving, checking in, and filling out a short form, they took me back for pretesting and got me in the with doctor who explained things he did as he went. They had my trial contacts in stock, ordering an annual supply was easy. I wasn’t dilated but they offered retinal photographs. But you know, he never asked if anything was wrong or bothering me about my vision, I didn’t feel like I had a chance to share what I wanted to. It was a reliable and clean office, but I didn’t feel heard if that makes sense.
Grant Okdie: Dr. Lutz will give you nothing but an amazing experience. He goes above and beyond when explaining the photos of your eyes and understanding what’s going on with your health. I learned you can check your blood pressure and many others vital things just by the retinal imaging. The staff there is very friendly and informative. I would highly recommend.
Rodney Cofield: I would recommend Dr Stevens Lutz and associate. Very knowledgeable and professional. The staff is awesome and the ultra vue gel lense cleaner is the best I have ever use. Great job to all and keep up the good work
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Eye care center
3. Takahashi Eye Care - Pittsfield Charter Township
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· 146 reviews
955 W Eisenhower Cir Suite F, Ann Arbor, MI 48103
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Luqman Azhari: Very easy to schedule and appointment- did it all through text. Doctor was very thorough and explained everything very well and clearly. First doctor after so many years to tell me I had minor astigmatism this whole time
Karl Horcher: Excellent, friendly, and thorough care. Best eye care experience I’ve ever had, and I feel very well informed about the care I received due to their willingness to take extra time and answer my questions.
Pat Pad: Great service and very competent health care workers. I enjoyed my experience with them and highly recommend their establishment!
Anna Gonzalez: Bad communication. I have been waiting 5 months for contacts, and they have not gotten back to me in a timely manner. They were unkind and vague when discussing how much it cost, and I have asked twice for them to call me, but I've gotten nothing.
Becca Usoff: Everyone who works here is extremely helpful and nice. They went above and beyond to help me understand my insurance policy and to make sure that I got my contacts before I ran out. I appreciate it so much, it really makes going to the doctor such a better experience!
Rob Tremewan: Takahashi Eye Care is outstanding
Jaleesa Miller: Great Service! They helped me to better understand what was wrong with my eyes compared to those cookie cutter places
Jim Toth: Dr. Takahashi and staff take great care of my and my wife’s eyes! She always takes her time and makes sure I understand her recommendations. She embraces new technologies to help her stay completely up to date with new eye exam techniques.The office follows all COVID protocols and safety of everyone is a priority.I do not worry about my eyes because Dr. Takahashi takes great care of them!! I’d recommend her to anyone.
Caroline Kase: Very helpful with new frames! I appreciated the extra effort keeping everything wiped down!!!
Brittany Hubel: Dr. Takahashi has been such a pleasure to work with for many years. She genuinely cares about her patients. She makes you feel like you're the only patient on her schedule every visit. The office is always clean and sanitized, support staff are kind and considerate to individual needs.
Eileen Erichsen: As always, feel I was treated with excellent care .
Tansey Rosset: Dr T. Is both extremely knowledgeable and through. She is very dedicated to providing excellent care and her office staff are always very helpful.
Nancy Zyburt: Dr Takahashi took the time to explain all the test results for my retinal problems; explaining the images on the computer as well as showing me on her model of the eyeball and all its parts. She also showed me the differences between my good eye and my bad eye so I could understand better, and helped me get an appointment with a specialist in just a few days. I was her last appointment of the day and she stayed late to make sure we had all the tests and images we needed - thanks to her staff for sticking around too!
Chrono Nu: I've been getting treatment at Takahashi for a year with Dr. Pack, and I think the place is just great. Very nice people, extremely skilled and knowledgeable doctors, and better vision!
james sherrill: Dr. Pack was very thorough and explained each test throughout the examination. Very professional, knowledgeable and pleasant.Highly recommend Takahashi Eye Care, both Dr Pack and Takahashi are the best.James Sherrill
Kris Holley: Very thorough visit. Zero judgement on how long it had been since my last visit. Learned a lot about my eyes and importance of eye health. Felt safe in Covid environment.
K C: Dr. Takahashi and her team are outstanding. Dr. Takahashi is careful, thorough and a great optometrist. Her team is very efficient and friendly. I can’t recommend her office enough.
F Da: Dr. Pack is the best. I won't take my family anywhere else.
JM Gerig: Dr Pack has taken great care of my family for the past 10 years. He is personable, and he provides informed options for care. Highly recommended!
Keith Dwyer: Very knowledgeable, helpful and friendly service. Their use of state of the art technology is revelatory! Dr. T explained everything carefully and thoroughly. I have been a patient of Dr. T many years and am extremely satisfied. Highly recommended!
Princess Bloom: Dr Takahashi provides a thorough and comprehensive eye exam, she has state of the art equipment that helps her look deep into the structure of your eyes to see anything that’s going on and diagnose disease. I was so impressed by her knowledge and the time she takes to explain everything so you understand.Dr Takahaski and all of her staff are focused on the patient and together they provide a great experience. They are professional and kind and helpful. I felt totally safe while in the office. They follow safe protocols to keep everyone safe and the office is clean and spotless!I won’t go anywhere else for my eye care from now on. I was totally impressed.
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Eye care center
4. Rx Optical, a MyEyeDr. Company - Ann Arbor
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· 23 reviews
3275 Washtenaw Ave, Ann Arbor, MI 48104
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Eddie Smith: Main criticisms are focused on service after the eye exam. The staff member that I have always interacted with has a control complex and does not seem to appreciate questions from customers or customers raising concerns. Additionally, based on my experience, she will talk down to you like you don't know anything about glasses. I have since shifted my eye exams to a local healthcare provider and I order my glasses online.
tom fivenson: Great service! Friendly, very good & hardworking staff!
Amy Milanovich: I stopped in one day a couple of years ago and Sonia was so awesome I’ve been going ever since. She has helped me go from not wearing glasses at all to a full time progressive lens, and now to contacts! Her commitment to be sure I was happy has been amazing. She worked with me to find not only the right Rx but also the right type of lens. Thank you Sonia!!!
Scott Brown: I initially stopped at a different eyecare location off Washtenaw (Visionworks) but the service was terrible so went to RX Optical and so glad I did. Excellent service. Sonia is terrific and helped me get an appointment for an exam quickly, and worked patiently with me to pick out new frames. She also went the extra mile to check on my eye insurance coverage (which isn't a common one) and made solid lens recommendations. Highly recommended!
Melinda Merkel: Stopped in the other day. I thought my glasses were done for but Sonia worked some magic and fixed them. Will definitely try them again
Andrew Annala: Best service!!! Very helpful with everything i needed. Sonia is awesome!
leah: The best experience I’ve had picking out glasses! The staff here are so great. Sonya and Dan were wonderful and helped me chose the perfect frames!
Parsha Meshinchi: Very poor customer service, after my first visit, decided to not take my family to this place.
Joey Stetz: Excellent customer service demonstrated by all of the employees. I came in because my glasses had been broken in two and they so kindly repaired them for me. Can't say enough about how helpful they were!
Paulette Metoyer: I had a less than optimal experience here but received a call from the manager after initially posting a negative review. She apologized profusely and made it right from my perspective.Mistakes can and do happen in all human interaction. The test of a good person is the willingness to apologize and that was done here.
SuzAnne Williams: Sonya and My eye doctor who took the exam and the rest of the crew, are amazing. They all go out of their way to accommodate you
Jeremy Rippey: Previously had an eye exam here as well as a purchase for my first ever pair of glasses. Everything was great. A year later everything went smooth until the fit and adjustment phase. Doing it curbside is not optimal and have had issues ever since.I have to give an update. The RX Optical team reached out to me personally and gave me the VIP treatment. My glasses are no longer ill-fitting and everything is great. Kudos to you and your staff.
Amy Watkins: I had an appointment this morning and I waited a good half hour after checking in. I brought my son in this afternoon, and we were 15 minutes late because it didn’t seem punctuality was a priority here, and we were told we need to reschedule. The people are very nice, but...
Ralphie: Not happy with staff. They are friendly but that's where it ends. Took SEVERAL calls and a great deal of time to get their referral for me to the correct outside clinic. During a return visit to get my new glasses and check fit /vision as well as a dilation for follow up exam, desk staff had a difficulty checking me in and nearly had me take the dilation exam before checking the lenses. I like Livonia RX Optical better.
Lillie Pieske: The service was great, but my glasses frame has broke twice like it wasn't properly connected, and if you depend on glasses to see like I do. It's not a good place to get them from. This was the first and I guess second time they've broken, and I've had glasses since I was 7.
Taleisha E: My experience at RX optical was wonderful. Anna was the optician that helped me from the beginning and she was amazing. She was so sweet, thorough and patient. It is solely because of her that I will continue to purchase my eyewear from this location. Thank you again Anna :)
Doug Voss: Optometrist was very thorough kind an caring. Will be back.
Mike McDowell: Me and my girlfriend went in today with our meridian insurance and both had to pay nothing for the most part. Friendly staff very helpful for her and I both as far as picking out frames that would look good in our budget . The doctor was very pleasant and professional, extremely thorough in her exam. All said and done we paid little out of pocket and both have a new pair of glasses coming in a week or so!!! Happiest I've been with an optometrist for sure. The only thing I don't like about Rx optical in general is if you have insurance they pull frames from a box and behind the counter when my insurance covers 95$ on a frame they sold me on a no name brand making me believe that's all I could get with my insurance when in actuality I had 95$ towards any frame in thier store which was never mentioned to me or my girlfriend.
Will Alston: First time getting glasses and they made the experience very easy for me and very friendly
Sandra Parker-White: I have tried different places for eye exams and glasses and I found RX Optical the best by far. Dr.was caring and made sure I understood what she was explaining about my visoiom. The staff was very helped and courteous. They made you feel very comfortable. I would strongly encourage you to call Rx optical for your next exam.
Dami Ikwe: Girlfriend went here for New glasses and contacts, she seemed pleased for the most part but the selection they had for glasses want really for her.
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Optometrist
5. America's Best Contacts & Eyeglasses - Ann Arbor
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· 119 reviews
3601 Washtenaw Ave Suite D, Ann Arbor, MI 48104
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Eli Maurer: Trash! Been going here for years and every pair of glasses I’ve got even ray bans have always come defected! I asked for a new pair once but never got anything so I just gave up and took what I got. My final straw was when I went in and asked for a trial pair of contacts but they couldn’t even give me that! Even after years and years of being a customer! I’ll take my business to svs down the road! Place should be called America’s Worst! Would give 0 stars if I could!
Jake Stickler: dont waste your time here. unhelpful staff, no one seems to care about the employees. Long wait times, constantly on hold if you try to call them. literally try anywhere else.
Mohammad Nimer: I had been going to this location ever since I was a kid and never met a nicer person to help me with my prescription. Rebecca Hoff saw me 9:30am and was amazingly energetic. She was easily the best I’ve had test me for a new prescription. Showed me pictures of my eyes and what she saw when looking at them to help me understand to make the best decision. She didn’t ask for this review and I rarely write them. Definitely will ask to have her see me next time I come in.
Maxwell James: Why would you go to a huge chain that doesn’t even staff real doctors to handle the situation where their cheap, poor quality contact lenses (also produced by AB!) become stuck in the patient’s eye? There are a lot of small practices in the area who do staff real doctors and actually care about their patient’s experience. You should go to those places instead of this one.
Dennis Paquette: Every time I come in I go directly to Tim. He has helped me out countless times and is always extremely accommodating, polite, and professional. If you come to this place I suggest you ask for Tim. I will be returning here to deal with him specifically. Thank Tim, I appreciate you buddy.
Kay Dee: I had to call multiple times and go in four times to get a correct prescription for contacts. Poor customer service, no promised call backs, rude front desk. Won’t be using again since I can’t trust them to write the right numbers on my prescription
Bex Marie: I’ve been a long standing customer since I was a child and my parents brought me here. I recently came back and got both my contact and glasses exam here, preformed by Dr. Hoff. Let me start out by saying Dr. Hoff was absolutely incredible, probably the best doctor I have seen for my vision. She was informative, friendly, professionally comedic, I absolutely loved being seen by her! After my exams Tim helped me out with getting my contacts. Tim was also extremely knowledgable, helpful and you can tell he strives to make anyone who walks through their doors comfortable and feel as if they matter to him and the business. Thank you Ryan, for being awesome and having such a great team!
Yanjun Li: The Worst eyecare store ever!!! Took eye exam and order contact lens in the store, I got a horrible experience!!! The staff there are rude! They would ask for extra fee and then never receive my contact lens. Please do not come here!!!
Leticia Alvarez: I WILL NEVER GO TO THIS LOCATION AGAIN!! When I first made my appointment they were giving me the run around with giving me information on my insurance all I wanted to know is do you take this insurance yes or no. It took them a week to get back to me on that and that is me having to call them back twice. We went in asking before we do this contact lens and eyeglass exam are the contact lens going to be in before October 22nd they said yes they will. My appointment was on October 1st. On October 15th I called and they said oh sorry they didn’t come in and they will be here on Friday October 21st I called and they were still not in. The reason for this appointment was to get those before a special event. Then a week after the 21st they called to say they were in when I called back I was put on hold for more than 20 minutes. I then tired to make an appointment they kept saying we can’t do the day you want but we have this day and this day open only. Mind you I don’t not live near this location I live an hour away from this place. I really hope Customer service gets back with me to solve this problem oh and I still don’t have my contact lens!!
Ray Stokes: After two examinations and three times fitting for the glasses was never able to see out them. Each time I was there, were at least two people returning glasses second and third times that they could not see out of. For god sakes go somewhere else.
Dustin Diamond: Bare minimum effort.
Audi Berzinskas: The price is actually what they say! Just got my glasses and very satisfied. I only use my glasses for driving at night, so I’m staying minimal-and this place is awesome for that. Thank you!
Ruby's Event Decorations: I went there to fix my glasses and I am very happy with their service. Trinka was very friendly and kind, she helped me right away and did a great job. Highly reccomend 😊
Private: I love working with Ashley! She helps me with all my contact orders. She even took the time to help me navigate the americas best contacts & eyeglasses website. Now I can save time by order from home. If you need help with the website ask for Ashley. She is awesome!I also love working with Dr Rebecca Hoff! She is thorough. She does a great job of explaining technical terms. Dr. Hoff prides herself in making sure the patient understands the reason for procedures and the health of my eyes. Thank you!
danielle brock: I have been a long time America's Best customer. I have come back mostly for the value not really for the service. I am of the you get what you pay for mind set. With that being said, I was blown away by the service I received from Tim. He went above and beyond explaining, as well as showing, which lens would work best for the style frame I like. I really feel like he tailored the experience to my particular wants and needs. Tim really knows his stuff and is an asset to this location. I hope to work with him in the future!
Ali al-Qadi: Received great treatment from staff all around and my optometrist (Rebecca Hoff). Very professional setting that values providing the best possible care for each individual.
Julie Collins-Marquez: I had a great experience at America’s Best and Tim was exceptionally helpful in finding glasses and choosing the right lenses. Highly recommended!
Nicole Moran: The staff at the front desk was extremely rude and unhelpful. I was the only customer there in the middle of a conversation about figuring out my insurance that I just gotten and hadn't used yet, when a family walked in for their appointments too I was dropped like a hot potato. They never circled back to my insurance and pushed me aside to assist the family when I had a appointment as well (for the same time) and was literally in the middle of speaking to them when they started ignoring me. They insisted my insurance card was not for vision after barely even glancing at it (it is for vision it is bcbs VISION as listed on the card I tried to present). I was then ushered through the rest of the appt without any guidance, ended up paying out of pocket because they did not care to take the 5 minutes it would have taken to actually intake my insurance information that I came prepared with. I should not have paid out of pocket and really should have left right away but really needed glasses as I am literally vision impaired and it is a necessity. Extremely disappointed will never recommend this place to anyone I love and care about.
Lindsey Brown: My glasses were broken in a really complicated way but the employees here still took the time to help fix them3 thank you angels
Rx Mi: Had to get glasses today and had the best experience. The manager DiAnnaa was amazing and helpful. I wear prisms and DiAnnaa knew everything there is to know about the correct frames for prisms. She and Jyotkirn were super efficient and professional. Thank You ladies for a great eyeglass buying experience.
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Eye care center
6. Clarkson Eyecare - Ann Arbor Charter Township
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· 143 reviews
2623 Plymouth Rd, Ann Arbor, MI 48105
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jonathan kubiak: Hello I recently had a checkup with Dr. Jonathan Weston, nice friendly and informative. The technicians gave me a tune up with my existing glasses. An overall top notch experience. Thank you team Clarkson!
Dave Consiglio: Polite, prompt, and conveniently located. A+
John Kerr: Everyone was helpful and friendly. It was a pleasure having Carly help me.
Ann Lonc: Always a great experience! The people who work there are all so nice.
Ruth Knoedler: I've trusted my eye care to Clarkson for years. They have my confidence and appreciation for their knowledge, expertise, quality and great customer service. They get me in and out quickly and offer a wide selection of glasses for an affordable price. I'm always happy with their work. I highly recommend them!
William Buller: The staff of Clarkson is fantastic. I really appreciate their explanations and staying engaged.
Marianne Clauw: Excellent care. Pleasant and efficient office staff.
Denis Bausick: They are very friendly and helpful and courteous!!!! All around good group of workers!!!
Beth Andersen: Great care. The office is run on time and is immaculate. I appreciate the plan forward re the changes in my vision.
Matthew Scotton: Only give this two stars because Ms. Richardson is kind and great at doing eye exams. The actual company as a whole is terrible. Have fun trying to get your insurance accepted here if it’s one of your providers. My insurance provider and I have been back and fourth with their billing for months over an eye exam that should easily be disputed on their end and is creating an experience that no one would ever want to come back to. Lovely!
Pete Schwartz: Terrific provider of quality eyecare! Great team, very thorough and knowledgeable! I've enjoyed receiving care from Clarkson Eyecare for several years and can't recommend them highly enough!
Laura Turnbull: Today I just came in for some information gathering and Carly was very helpful and friendly. Past experiences buying lens and frames have all been stellar plus their protection plan is top notch and very affordable. I have been to many different eye glasses stores searching for frames and I always have such a great experience here in comparison.
Costan Spina: Highly recommended!
David H: Dr. Richardson and all of the staff were terrific. They ran all the tests needed and explained everything that need explaining.
Jean Libs: Great experience with staff and doctor Pavone!
Marc Hewko: Friendly, knowledgeable and professional. Nice modern facility
Patrice Eller: The exam of my very active 7 year old grandson was well done. The professionals interacting with him were patient and thorough. The one thing that would have been helpful but wasn’t available, was a written summary of the findings (not just the prescription) and next steps. Overall this was a positive experience.
Sabrina North: I’ve been a patient at Clarkson/ Bennet for many years. I’ve always been treated with kindness and respect from everyone at each location. I’m particularly pleased that I’ve become acquainted with a few excellent Doctors. My experience last week provided an opportunity to meet my newest Doctor who was excellent. She was familiar with my history and was very knowledgeable about my eyes. It was a pleasure. Thanks so much for a very pleasant visit.
Gopal Shrestha: All the 1 star reviews related to surprise billing align with my visit this year. Clarkson does not tell you how much a service costs up front. They will surprise you at the checkout.During my visit, the nurse told me to do a retinal exam, but I denied it if the insurance was not paying. She insisted a few more times and told me I would be charged ($40) no matter what. She changed her statement once I told her to reconfirm. This is shocking to me as Healthcare should be as transparent as possible to a member/patient in terms of services and bills.Request to Clarkson - Please let patients know co-pays and services cost up front if those are necessary.To all patients who do not want to get surprised, please do yourself a favor - just confirm with Carkson before you walk onto your appointment day. You could also visit the costco Eye Center, which charges you a fraction of the cost of some uncovered services, as well as you can get better glasses/lenses at much lower prices.
Timothy Forbush: They were very helpful. Very knowledgeable as well. Very friendly
Mich Ke: I have had two recent appointments at Clarkson. After the first I sent a high review. But I received a message that said my review was negative. I sent another message about this, but today received another message that still states I was not satisfied. THIS IS NOT CORRECT. I HAVE ALWAYS BEEN, AND STILL AM, VERY SATISFIED WITH MY CLARKSON APPOINTMENTS.Thanks,Michele Kennedy
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7. SEE Eyewear - Ann Arbor
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· 51 reviews
308 S State St, Ann Arbor, MI 48104
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Emily Li: I came in to ask if my lens could be switched out to another pair of glasses frames I own (since my glasses with my current prescription had the nose pad break). The worker was able to help me for free, unlike Warby Parker who declined switch my lens out. Very friendly and helpful, I would definitely recommend going here for their customer service. They have a nice design inside the store with a variety of neat & organized frames laid out for you to try.
Sandy Bambi: I’m having a pretty bad experience with this location. My daughter’s glasses are fine, but my prescription is off, and I was overcharged. They’ve stopped responding after weeks of phone calls and empty promises which is why I’m leaving this review. I basically paid them over $900 for a set of glasses that don’t work for me, and they’re not being helpful at all. The lady sales person is extremely rude. The guy is nice but nice isn’t helping my purchase or a refund. All I wanted was a cute pair of glasses, and now I’m in a glasses nightmare of hipsterness.
Robert Inman (Rob): I recently visited this location (during a very busy event downtown) staff was very friendly the moment I walked in the door I was greeted by the staff. Paperwork was one page, very easy. Amazing selection of popular and fun frames. Dr Kang was super friendly and made the experience of an eye exam comfortable. Melissa was knowledgeable and explained all the details of the pricing and options available. My glasses came back in a very reasonable amount of time. Will definitely return. This isn't a big-box chain this is a boutique style store which is nice because they have THEIR OWN brand which I've seen on some very famous celebrities so paying a little extra for quality was just fine with me. Definitely will be back and will be recommending to everyone!
Jaime DeMorrow: I had an excellent experience at SEE. I absolutely love my new glasses, I'm complimented regularly and am happy to refer them to SEE Mel for their optical needs.
K. Rutherford Thomas: 2023 update: customer service on a whole new level.Throughout my life, I have always been told that I have exceptional eyesight, way above average. So, as I begin to see changes in my field of vision, it was disregarded by optometrists, as it was still ABOVE average. Wow, has the paradigm shifted.My recent appt was with, Terry. Terry LISTENED to my experience and used language that was more investigative. He quantified not just my visual acuity but my experience of seeing. He understood that I didn't need/want average, I wanted what I had lost. We worked together in a way that I have never experienced with an optometrist. Never have I felt so understood and confident that we found a solution. Cannot wait until my new lenses arrive. THANK YOU, TERRY!!!Word to the wise: ask more questions!Sometimes, it isn't as simple as "is 1 better or worse than 2?"For me, we had very subtle and minute adjustments to find the best solutions. It took some time for me to understand what I was seeing. ...~"Okay, this one has a bit of a shadow, this one is a bit brighter but it causes me to strain, this one feels comfortable."We really believe in supporting our community and local business owners... this experience is why we are proud to do so.
Milan Paunovic: I have awkwardly bent my eyeglass frame/temple and was looking for a place to fix it, so decided to check out SEE Eyewear:Communication was easy no appointment needed, James was in the office at the time and was very helpful – he did a great job fixing my eyeglasses. Also friendly and personable service - overall outstanding! I am happy I found this place.
Eric J: With two pairs of spectacle lenses, the average price per pair is about $400. The price is on the high side, the speed is very slow, and the service is poor. In the case of rush, it is expected to complete in two weeks and actually exceed three weeks. The clerk said he would send a text message when it was ready, but he didn't. One of the fitted frames has a small amount of white paint-like stain on it, which can be removed with rubbing alcohol.
Lauren Petty: See Eyewear was great to work with! I was having a problem getting in anywhere without having to wait at least three weeks. See was able to see me within two days of when I walked in. Everyone was very friendly and extremely helpful from the exam to picking out a pair of frames!
Kevin Cavalieri: These glasses are the best! Stopped in before Michigan football game as I forgot my sunglasses back in my hometown. Ended up buying two pairs of fantastic sunglasses. And then my wife got a pair of funky readers. Love this store!
Mark-Anthony Lingaya: I've been getting frames from See for over 6 years. Always a pleasant and professional experience.
BANDAR S: Very professional and clean. Great customer service. We'll definitely use them in the future.
Wendy Lawrence: I always LOVED this place, but had an extra good experience lately--the new owner is so amazing and helpful. And the new eye doctor there was awesome. I've had glasses since I was a kid so I know eye appointments, and this one was extra nice and he was extra helpful, even gave me tips for my contacts I hadn't heard before so I ended up with a new kind that I like a lot better and also gave me tips for dry eyes no one ever told me before (despite me bringing it up a lot) that seem to work. Really really impressed with them.
Ann Marie Taylor: I highly recommend See of Ann Arbor. They have a great selection of unique frames and a wonderful store to browse in. Love how they sanitize their frames in between customer try-ons too. I cannot say enough kind things about Melissa the manager. She is extremely customer-service oriented, knowledgeable and helpful. This was my first time ordering glasses from See A2 and I will definitely be a repeat customer because of the wonderful experience and service there. Thank you!
Jonas Zebari: Super kind and understanding about helping me fix glasses I bent. Will definitely return!
Jill Anderson: I am new to wearing glasses and was very indecisive with my purchase. Both April and James were wonderful answering questions and handling my exchange with knowledge, kindness and professionalism.
Adrienne Davis: I had a fantastic experience today with See Eyewear. First, April is a phenomenal manager. She knows her clients and knows how to help you find the right style of glasses. SEE"s COVID-19 protocols are reassuring. The store is immaculate and very clean. I've been a client for years and in the past only purchased glasses. I couldn't get a timely appointment with my current doctor, so I decided to try Dr. Johnson. I'm glad I did. He's very knowledgeable and alleviated some of my concerns regarding aging and one's eyes. After seeing Dr. Johnson, April helped me pick out some cool specs. All of this occurred while listening to a tremendous old-school playlist of music.
muneebah vaid: Spoke to April numerous times who knows what she is doing! She was very competent, handled my order professionally, and even had my order ready one week before I needed it. I am amazed by this level of service and I highly recommend See eyewear. Ask for April, she's amazing!!I placed my order over the phone, and didn't even need to go to the store. Any problems we did run into, she offered me numerous solutions. April knows exactly what she is doing.
David Votruba PhD: Very helpful, friendly staff, and nice-looking eyewear.
Josh Burdick: Good vision doctor, somewhat expensive but good glasses.
Monica Outcalt: Amazing doctor and amazing staff! Such a great experience for some stylish new glasses!
Pedro Coracides: Dr. Johnson is the best eye doctor I have had in almost 20 years of wearing eye glasses. He helped thoroughly explain some issues I have had with my eye sight and prescribed the best pair of eye glasses for me. The staff at SEE is also fantastic and so wonderful. After going to other providers in the Ann Arbor area, I would say this is the best place to go.
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8. Rx Optical, a MyEyeDr. Company - Pittsfield Charter Township
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· 14 reviews
867 W Eisenhower Pkwy, Ann Arbor, MI 48103
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Mary Cremer - Mell: I was charged for the lens even though my insurance pays 100% for them. I brought them back due to not being able to adjust to the bifocals and get just reading glasses. I advised employees of what my insurance and employer stated and asked the money be refunded. It has still not been refunded.
Amy W: I have been going there for the last 4-5 years and have good experience every single time. Everyone is very helpful.
Erin Kroll: Dan is very friendly and knowledgeable.
Andrew Annala: The guy in the store didn't know what he was doing!
Tricia T: Worst experience ever. No one even offered to help. Wow.
Tony K: Fantastic service, everyone there. Even in these hard times, they don’t skip a beat. I worked with TJ, however everyone was helpful. If you want an easy quick job done, go to this Rxoptical.
Brooke S: Had a great experience with Taniya and TJ. Taniya was patient and extremely helpful with my glasses fitting. I would not hesitate to come here again.
Olivia Alman: I've been wearing the same contacts for 6 years. I had my appointment, they ordered trials of my new prescription (yet the same brand) and I was not told that I had to come back for an additional appointment to have them checked. I called to order contacts and was told I was unable to until the contacts were checked to make sure they fit.So, they ordered new trials. That's appreciated. Then they called to schedule the "check" and said I still can't be seen for over a week and I am unable to order any contacts until they check me. I would rather pay out of pocket for an exam elsewhere that doesn't make me jump through hoops to get what I need.
Mike McDowell: Me and my girlfriend went to get adjustments here, very friendly and helpful and when my girlfriend's frames turned out to be defective they immediately ordered here a new pair of frames so they can adjust them correctly. The only thing I don't like about Rx optical in general is if you have insurance they pull frames from a box and behind the counter when my insurance covers 95$ on a frame they sold me on a no name brand making me believe that's all I could get with my insurance when in actuality I had 95$ towards any frame in thier store which was never mentioned to me or my girlfriend.
Brooke T: Went to Ann Arbor East spot a few weeks ago because my husband had a stubborn stye that was not going away. Not only did they try to "pop" it,...they actually made a new one, lovely. He was miserable for 3 additional weeks which included our vacation unfortunately. I decided to get another opinion from my original clinician, Zeeland Vision. Their reaction was very telling...they did WHAT, uhm who tried doing WHAT. I hate to say those spots earn a reputation for a reason...NEVER AGAIN.
Rena Starr: Great experience buying glasses, Maura was wonderful!
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9. Visionworks Washtenaw Commons - Ann Arbor
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· 68 reviews
3500 Washtenaw Ave C, Ann Arbor, MI 48104
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Mark Shaw: He was wonderful!! Normally I'm told "oh we don't carry that frame anymore..You'll need to purchase new glasses" I was so impressed he found them and made the order. Very impressive!!!
lalunch: They told me they had canceled my appointment when I arrived. They excused themselves by saying they tried to call me 20 days before my appointment to tell me but couldn't reach me.That's as far as they'll go to try to notify you. Their system sucks texts and emails still said they'd see me at the appointed time.It can be a big waste of time.
Mel Oldani: I've been coming here for years, but most recently they got me in last minute for a contact appointment without blinking an eye! They are always super helpful and friendly.
Eli Maurer: Jacob was very helpful and saved me a big hassle!
Oyun-Erdene Sainbayar: Had a very pleasant experience. Explained the overall process of their service and what my insurance can cover and helped me get the best deal on frame and lens options.
Tetyana Spolitak: Great thanks for such Great service, Great options, with such Great promotions and discounts for Great selectionsSpecial thanks to manager Jake for such nice service, place and environment
Noor Alsammarraie: Scheduling difficulties, canceled my apt after I took a day off to fit their schedule.
Gg None: The Doctor and assistants were soooo friendly and helpful. I really cannot say enough about how positive an experience it was. We felt totally comfortable with everyone there. I would recommend this visionworks highly.
Michelle Hanke: Jacob T. is amazing! Good to know we have amazing people like him in the service industry. 100000/10
Shiante Gilbert: Such a great staff! Will definitely be back! You guys are awesome, keep those smiles!
Sen Lin: Customer service is wonderful experience, really appreciate the professional.
Megan Reimer: The whole team here is so incredibly nice! The girl who helped me learn how to use contacts was so patient and helpful. The doctor takes his time to make sure the prescription is the right fit. And the guy running the clerical side was just overall friendly and explained everything clearly.
Leslie Evans: I recently had a very bad experience at VisionWorks. I took my son in for an eye exam on June 29th. After placing an order for his glasses I asked the woman assisting us if she could look at my glasses (the arm was very loose and about to fall off). It was near closing time and she took my glasses which were in the eyeglass case put my name and phone number on a post-it note and said they would be repaired and I would receive a call. Nearly 3 weeks later, no call. I tried on 2 occasions to call the store, no answer. I walk in to the store this morning. My glasses are sitting in the same area where she left them when she took them from me nearly 3 weeks ago. She did not apologize but said she would take a look and went to the back. I sat and waited for 30 mins before asking her coworker if he could please have her call me because I needed to get back to work. I did not receive a call and I still do not have my glasses. I'm very disappointed and frustrated at this point. I just want my glasses back.
sai prasanth: Wow... you have to wait a very longtime even if you have an appointment.. even after appointment it will be atleast an hour wait for check-out. Never coming back.
J. Darby: My entire experience at the Ann Arbor VisionWorks was incredible. Jacob was very kind and helpful when making my son's appointment. Sarah was FANTASTIC . She took great care of us when we arrived and helped correct the errors from another location. It took quite a bit of time but she was very sweet and patient. Finally Dr. Peskosky was AMAZING. She is without a doubt the best optometrist I have ever seen. I would highly recommend this location. Thank you all 😊.
Scott Brown: Terrible experience. I stopped by to make an eye exam appointment and provided the person at the counter with my insurance info. She didn't recognize the insurance carrier and to be honest, she seemed bothered to try and find out more information. I also showed her where that location was a preferred vendor according to my insurance website. I provided her with a number to the insurance company and finally she called but was put on hold. At that point she hung up on the insurance company and told me "I can't help you". Was incredibly rude and made no effort to ask a few additional questions to assist me or really to make any effort to gain a new customer. Regardless, I went to RX Optical down the road and received excellent service. Would not recommend this location.
Blade Nelson: A+ customer service. Much better than America’s best!! Helpful & knowledgeable staff. Highly recommended
Cris Rockwell: Bad experience using VSP. Supposedly in-network. I was there for hours and they could not sell me glasses using the insurance. They said they would call me back. I need the glasses asap. Could not be reached by phone. I also really did not like how my agent wrote my personal information on post-it notes. Hugely disappointing.
Willie GroverPorter: Great service. Ms Pat was on the ball give her 100 percent. She delivered superb service. Will recommend her to my family and others for her services. Thanks so much.
Paul and Kelsey Dailey: I was in and out of the store within thirty minutes, complete with an eye exam and purchasing a new set of frames. The frame selection is excellent and I saw many styles that I had never seen in any other stores - even the larger ones. Everyone was helpful and kind, especially considering how many people they assisted at once! My frames were also a very reasonable price, which is always nice. Altogether a great experience and I’m glad that I chose to come here.
Reza Amini: Update 2: after two years, I returned to this place, they don't know the special sizes printed on the handle of your glasses. It is very important to wear the right size; otherwise, the prescription does not help when the focal point of lenses will be in some location not matched with your pupils.The width of the frame and length of nose bridge are two important measurements printed on the handle of frames. When someone working there doesn't know this, how can I expect they measure correctly. Another experience with lack of training. Never go back there.UPDATE: I went to the store. The manager, Kelly, apologized for the inconvenience and replaced my damaged frame with a new one. She also checked the measurements on the other pair then made some adjustments. Thank you!ORIGINAL:First of all, I have been wearing eye glasses for 35 years. You can say how many time I have visited eye doctor and changed prescriptions, new glasses. For the first time, I used Visionworks to order only my eye glasses. I had my prescription with me and my doctor is amazing.I just received two pair of my glasses: one for distance and one for computer, progressives. The measurement for my computer is off. I have to look to the right side to see clear, left side is blurry. It is an error in measuring the location of pupils and their distance (horizontal) on the lenses.The distance, was good until the lady tried to adjust the hands for me. She bent them too much without measuring and checking the back of my head. Obviously, it was too tight. She tried to return them to the first position, but this process damaged the handle of my $300 frame.So disappointed that I waited for my new glasses for ten days and I have to spend more time and go in to have them replaced. Not recommend this location. I think there is lack of training and supervision.
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10. LensCrafters - Pittsfield Charter Township
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· 181 reviews
324 Briarwood Cir F154, Ann Arbor, MI 48108
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Todd Byrem: Excellent, minor glasses repair. Will come back to schedule next eye exam.
joaquin lamus: Great service. Sineh, was fantastic in helping adjusting my wife frames. Strongly recommend him.
Michael Ourlian: Great experience with Whitney as always!
Jason Kohn: Hands-down the best place for glasses in Ann Arbor. Not just because of the selection (although it's great), but the staff are all incredibly helpful and will go the extra mile to help you get the very best for your budget and insurance.
Becky Detering: The staff here are always friendly, knowledgeable and helpful!
Elizabeth LaCroix: Dr. Stacey is lovely but the constant sales pitches are exhausting. Until recently I was a patient/customer at a LensCrafters location in another city, and the experience was vastly better there. For one thing, this location upcharges you to do a back of the eye retinal scan, which was always included at no added charge in the pre appointment pre screen at the other location. It was a bit of a shock to have the upcharge and then no information shared about whether insurance would cover it. Then when checking out I had to say at least four or five times that I did not want any frames. I walked out of there feeling really drained. I’m going to find a new eye doctor. The convenience of going to LensCrafters for an optometrist visit no longer outweighs the fact that they’re a seller of marked-up frames first, medical provider second.
Lisa Dodge: Technician did a wonderful job adjusting my glasses.
Holly Matson: I don’t normally give Google reviews, and I’ve ordered my prescription contacts over the phone before, but this time I had an incredible experience with Sineh! Previously, I had been told that I couldn’t use my insurance for the year because I used it back in December, but Sineh helped me out and made sure that I would be able to afford my contacts. Thank you so much for helping me out and having stellar customer service!
Marcus Frazier-Godette: Got new lenses they had everything on hand it only took an hour to get me out the door. Whitney was wonderful :)
Karrie Schultz: I came in on a Tuesday afternoon. The store was very busy and I was in a pinch and hoping someone could help me. My contact had ripped and I was waiting for my order from another retailer to arrive. That retailer also happened to be closed that day for business so Lens Crafters was the only other option near me that could save the day, and did they ever. Senay took the time to look at my script and offer samples for me to take home free of charge. I offered ot buy for them since I technically wasn't their customer but Senay reassured me it was not an issue. After this interaction, I am strongly considering switching. to coming here for all my eye care needs. Senay went above and beyond to take care of me. I honestly can't remember the last time I had such an amazing customer service interaction. In short, there obviously is a reason why this location was busy the day of my visit, the service is impeccable and I would highly recommend Lens Crafter to anyone I know.
Susan Kraske: Kudos to Whitney at Briarwood Mall store!Absolutely great service.
Agnes Kilgore: It was awesome working with Whitney. She gave us very good recommendations for me and my husband. We were customers at the Briarwood Ann Arbor
Kap Chung: Very goooooood !!
Karim B.: Nice friendly atmosphere.Everyone knew what they were doing.
Janette Slusher: Wonderful service from Whitney at LensCrafters Briarwood, Ann Arbor, MI. I had an unusual situation and she worked with myself and the Doctors until everything was taken care of.
Audrey Williams: Sineh was awesome!
Samuel Maher: Whitney helped me across the board: phone call, in-store, and the nose pad repair. She did a tremendous job. Thanks for taking care of my glasses so quick!
Jeanne Patton: Great customer service
Bradley Olmstead: The doctor is very knowledgeable and friendly. She shows you everything she was seeing and doing.
Brent Passino: Excellent experience with everyone!! Our new glasses are awesome, and the price was very fair!! I highly recommend LensCrafters if you need new glasses!
Sherry Kelley: Bayan was very helpful. Thankyou!!!
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11. Clarkson Eyecare - Ann Arbor
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· 90 reviews
117 S Main St, Ann Arbor, MI 48104
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12. Stadium Opticians - Ann Arbor
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· 25 reviews
2333 W Stadium Blvd, Ann Arbor, MI 48103
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13. Pearle Vision - Pittsfield Charter Township
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· 133 reviews
E112A, 654 Briarwood Cir, Ann Arbor, MI 48108
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14. Clarkson Eyecare - Ann Arbor
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· 57 reviews
1928 W Stadium Blvd, Ann Arbor, MI 48103
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15. Dr Paul C Uslan - Ann Arbor Charter Township
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· 21 reviews
1528 N Maple Rd, Ann Arbor, MI 48103
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16. Specialty Eye Institute - Burns Park
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· 106 reviews
2350 E Stadium Blvd #10, Ann Arbor, MI 48104
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17. SVS Vision Optical Centers - Ann Arbor
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· 267 reviews
2555 Jackson Ave, Ann Arbor, MI 48103
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18. Ann Arbor Clinic - Ann Arbor
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· 2 reviews
111 S Main St #250, Ann Arbor, MI 48104
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19. Christina L. Curcione, OD - Pittsfield Charter Township
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· 4 reviews
2433 Oak Valley Dr # 300, Ann Arbor, MI 48103
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