Best Telephone Company Ann Arbor Near Me

AT&T Store Xfinity Store by Comcast Insider Telecom AT&T - Internet Service Provider AT&T Store Tech Guru Electronics Repair AT&T Store CPR Cell Phone Repair - Still Genius! Comcast Synergy Fiber

1. Great Lakes Telecom - Scio Township

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· 1 reviews

317 Metty Dr STE 4, Ann Arbor, MI 48103

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2. AT&T Store - Ann Arbor

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· 299 reviews

3217 Washtenaw Ave, Ann Arbor, MI 48104

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AT&T Store: what do users think?
Nathan Markee: Great Service! Great location! Great workers! Ryan is a great store manager and the crew there is absolutely the BEST!!! Go here to sign up for new AT&T services!
SEAN DURHAM: Always have had great experiences here. Out of all the carriers customer service departments ATT has been the most helpful and easy to work with, and I've been with verizon and sprint before. Noel was very knowledgeable and between him and advanced technical support we figured out and fixed a very strange problem within 30 minutes of me showing up. 10/10 service all around!
Angie Martell: Excelente service. Very pariente. Thank you Noel!
Noel Moreno: Unexpectedly fun trip to the phone store.
Jiazhao Li: I was heading this ATT store for esim card activation. i can not do it online since i am prepaid user. it was just finished within 5mins!Then it is done! very nice and warm buddy helped me on this. Sorry forget to ask his name, he wears the mask, please remind me ! It is so fast.
William Hebel Sr.: Noel was great and the iPhone 14 Pro Max's, are great. Thank you.
Mario Salazar: Mason and ryan saved me money and got me a samsung watch! They sre great!
Chris Aguilar: Walked in with a few questions about the bill! Noel assisted us with all our questions. He was very helpful, polite and thorough. We appreciate the help and thanks for making our visit a pleasant one.
johnny medallis: This place is awesome!
Carolyn Hall: Noel provided excellent assistance — 6 stars for sure!
Mouhamadou Tutor: Noel is a phenomenal sales representative I came in win an issue and he resolved it smoothly and comprehensibly. I even got a new device from his insightful recommendations
Bobby Mitchell: This store was a big help, the representive was a very nice young lady and helped me with all of my issues quickly.
Shamiya Young: Kyle assisted me and was extremely friendly, diligent, and helpful!
Amber Seaman: Great store !
james knauer: Great job fixing my phone. Quick professional serivce. Also got new phone! Great help getting it set up
Stephen Jacobs: They do fine at the store it is a corporate store
DrSilva Goncalves: I like your wireless services/TVNext, I like to move phone services from Verizon.Need someone who can help me maneuver thru these
Sydney Rinehart: Kyle was so helpful and reassuring!
D. Heard: We have been coming to this AT&T location for the past few years for upgrades and services. Each and every time, the staff has exceeded our expectations. They are very knowledgeable and professional.
Mary Cooke: Mason helped me pay my bill which was overdue because of a replaced Visa card. I am so grateful. Mason was prompt and very courteous. Also patient with my senior citizen technological insecurity.
Bonni Viets: Kyle was super helpful as well as being a pleasant representative of your company. I can't recommend him high enough for helping ne with a problem that I had ready tried to resolve with 2 other AT&T stores. Give him the biggest raise you can.

3. Xfinity Store by Comcast - Pittsfield Charter Township

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· 362 reviews

2915 Oak Valley Dr B, Ann Arbor, MI 48103

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Xfinity Store by Comcast: what do users think?
Dr.Khalid Ragab: Most of the guys there are very helpful; you always have one that will make you feel uneasy or say you know we close at 7 when it’s 6:15 still 🙄
Nickolas Rau: If you are closed, then please update your Google My Business hours to reflect that.
Alex Hoffmann: Sending me endless emails and ridiculous bills to return equipment that I don't have. I used my own router and modem when I was with them. This company is such a scam.
al bates: great customer service
Rachel A: Andrew was helping us. He was no help at all. My sister and I come into the store because we thought we would get better service. Nope. The employee even give us a WROng number to call to fix our mobile problems. Not very professional either.
Sena Moon: My consultant Doug Miller was professional, knowledgeable, and straight to the point. He doesn't waste time using euphemisms! Instead, he will tell you exactly how much you're saving/paying for each plan.There was zero wait time, but they recommend making an appointment if you're in a hurry; I just happened to walk in when the store was less crowded.
VJ P: There is no internet connection in our area Ann Arbor 48108 for more than 4 days. Please try to resolve as soon as possible or let us know the timeline when we get the internet.
J: Worst company ever unreliable services
Dustin Collins: This location is great. They have always been friendly & always fix any issue I may have.
Brian “I'm BAK” K: Xfinity/Mobile Phone Android S23
Wayne Nesmith: Out of 6 cellphones I wanted, I was informed that none were in stock & it would take 2 weeks for store arrival??? No thanks!
Taryn Scherer, Realtor: super rude people
Anton Krebs: Con artists
Garrett Mulholland: Rep seemed completely unwilling to help or even listen to what my complaints were and told me to call customer service, I cancelled my service completely, there is absolutely no customer service at the store or on the phone xfinity has been a terrible experience
SS Leo: Stay away! This store is full of untrained folks. I went here to get an iPhone on Black Friday deal. They provided wrong information about the offer and after doing everything they asked in person coming into the store, involving even the store manager, they messed up my promotion. They didn't even know about what phones they have in stock. During phone activation, they abruptly disconnected my service and further messed up my promotion. If you go to the store to confront them and get it sorted, they will ambush you and make irrelevant questions to confuse everybody.I escalated it with xfinity customer support and they applied the offer. However, now Xfinity support asks me to call every month to get promotion applied. Tell me again, why should I use Xfinity services ?
BT: Mark S. was great! Service was friendly and fast (1/10/23). I was in and out in 5 minutes or less!
P S: Ive been a Comcast customer for over 35 years. I have no issues with the store or staff at this location. My dissatisfaction is with Xfinity/Comcast itself. The price hike and all its equipment, regional, sports fees etc! Their bundles, a joke where are the savings/discounts?? Last year I returned 2 digital converters, lowered my internet speed, went to basic channels, cut back on DVR recordings to only 20 hrs just to try and and save some $$. Now, with Jan 2023 price hike, right back up to what I was paying, almost $200.00/mo!!!! It's shameful re price gouging n greed. Esp when I'm a senior not into Netflex, HULU, prime, or all that streaming stuff. I wish there were other options, dish and all that pricey as well, I've looked into it, promos then sky high pricing.. Shame on xfinity corporate greed! If I could I would CUT the cord!!
David Stone: Skip the online chat and phone tree and visit this location. Knowledgeable and helpful staff can help you navigate the complex rules of the Xfinity services. A nice retail presence with folks trained to help you figure out the services of Xfinity.
Lisa Lauterbach: They were fast and helpful!
Carol Marsh: Great help. Friendly, knowledgeable and treated me like I was important to them.
Colleen Johnson: Comcast / Xfinity hands down offer THE WORSE CUSTOMER SERVICE. Multiple loops through their phone customer service, will hang up on you MULTIPLE TIMES while trying to reach someone then great some I CAN’T EVEN UNDERSTAND to talk to. Went into this location to sign a one year contract to lock in my rate, the next month my bill is an EXTRA $60! Comcast billing is a JOKE! They just add on fee’s FOR NO REASON! The absolute WORSE COMPANY FOR CUSTOMER SERVICE I HAVE EVER DELT WITH GOING ON 20 years!

4. Insider Telecom - Ypsilanti

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· 1 reviews

124 Pearl St STE 502, Ypsilanti, MI 48197

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Insider Telecom: what do users think?
Nicklaus Suino: Insider Telecom saved me from the big phone companies! If you're like me, you dread the idea of calling up one of the big phone companies and getting stuck in their infinite loop of robo-prompts, only to be told they might come out in two weeks, sometime between midnight and next month. Chuck King explained exactly what would be involved and made an appointment that fit my schedule. The Insider Telecom phones are highly customizable, work great, and save me tons of money. For me, there's no other choice!Nicklaus SuinoDirector - Stone Robot Enterprises

5. AT&T - Internet Service Provider - Ann Arbor

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· 8 reviews
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6. AT&T Store - Pittsfield Charter Township

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· 305 reviews

3157 Ann Arbor-Saline Rd, Ann Arbor, MI 48103

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AT&T Store: what do users think?
Craig Young: Alyssa was a pleasure to work with. She was exceedingly knowledgeable about the process of moving from Verizon to AT&T. Her prior experience, having worked for Verizon, made the process seamless and easy. The entire staff was cordial and made all the customers feel welcomed. Instead of dreading going to the cellular store, I would look forward to future opportunities to use their services.
Michael Pullen: Amanda was incredibly professional, courteous, and helpful. Plenty of insight and great information on what options were right for me and my needs.Everyone at the store was upbeat and it is obvious that they all work well with one another. Easily one of the best customer service interactions that I have had in several years.
Morgan Chaudry: Joshua made the transition to AT&T from Verizon a very easy and great experience. The staff at this store are great- highly recommend.
Jennifer Lias: My shopping trip at AT&T was great. Amanda and Conner were both so helpful and friendly. I didn't feel pressured, Amanda explained things to me, and Conner did, too, and I didn't feel dumb! I will definitely be back to this store!
Katie Emery: I know most of us hate having cell phone issues and getting them fixed... on top of sales people trying to get you to upgrade and sell you things you don't need! lol! But this AT&T store is amazing! James and Will were so kind and took care of my issues without me feeling pressured to upgrade or anything like that. They went above and beyond! I recommend this store to all At&T customers!
Lisa Maki: Took my mother-in-law in on Saturday to get a new phone and have her old info transferred over - Will helped us and I can't rave about him enough! Took his time with her, got us all set with a phone she loves and got it up and running, and he was just generally an all-around great guy. We will definitely be returning when our phones are ready for upgrades. Thanks Will!
Lynne Kochmanski: Amanda is a GEM! We recently upgraded our phones, and there were some questions that came up during the process which she assisted us with by going above and beyond! She made sure everything worked out for us in a professional, competent, patient, and friendly way. I highly recommend this store to anyone looking for outstanding customer service. Thank you, Amanda!
B Taylor: The manager of this store, A Gokey, is patient, knowledgeable, and simply does outstanding work.
Maureen Westfall: James, Will and Josh are amazing!!!!!!This store provides the best customer service. Everyone is kind, patient and thorough. I highly recommend this location!!!
Maurine Nelson: Wil was super...competent.. abd deserves a raise or whatever awards you can give an exellent employee!
Chris Sherbenou: James, Will, and AJ really helped me out all three times I've been in recently to change my phone plan and trade in phone. They're very knowledgeable and were patient with all my questions!
Jenny Parakkal: This is the AT&T store to go to in Ann Arbor- Exceptional customer service and efficient resolution. James and Will are the best!
Naivedya Parakkal: James and Will were AMAZING! They made sure that we understood their troubleshooting process and resolved our issue swiftly and efficiently. Plus, they were so nice and friendly! We have visited two other AT&T stores in Ann Arbor, and I would definitely recommend this store for their efficient service.
Betsy Hanna: An Arbor saline road store is fantastic always come here and work with will for the best service don't hesitate to stop by!
Marus Wright: Love coming to this location, Will, Ajay and Joey are awesome! I will continue coming to this location for any of my AT&T Needs.
George Michael: Great Staff, great Experience getting a new device. I will always come back to this store if i need anything else.
Nick Hanselman: Will is professional, knowledgeable, and the kindest member this store has. Without him I don't think they could run. Thank you for making my moms bday with the easy phone upgrade.
Sheila Cannaert: Joey did a great job getting me a new phone after I broke my old one. I appreciate him going above & beyond to help me.
Shery Preston: Ask for Kiki! She is friendly, KNOWLEDGEABLE, and patient. She went above & beyond to resolve my issue which she successfully accomplished. This after another AT&T store told me it couldn't be done. Thank you KiKi. You & your efforts are greatly appreciated.
Robin Xu: Great people. They help me get my 5g sim card
Yuye Zhang: Great service with nice staff. AJ finds us the best family plan and saved us money with unlimited data. I would definitely recommend here if you want phone plan services.

7. Tech Guru Electronics Repair - Ann Arbor

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· 29 reviews

726 Brooks St, Ann Arbor, MI 48103

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Tech Guru Electronics Repair: what do users think?
Adam Dennis: Had to replace my battery not only was he super fast like 30 min but also super cheap compared to everyone else I called. Battery comes with a warranty and he even replaced my screen protector for free
Karen Knapp Siegel: Took my husbands phone, took out the apple battery and replaced with non apple battery. Kept the apple battery and the phone is no longer functioning.If this is remedied, the review will be updated.
Katie Carroll: Incredibly flexible and communicative. He replaced my screen in under 20 minutes (for less than any other cell phone repair service I could find in SE Michigan) back in June. I started having issues with it again last night, I messaged him this morning, and he got me in to fix it before the end of the day. I had a great experience — I’d definitely rather bring my phone and laptop to him than to Apple, where I could pay more and spend a couple weeks waiting for the repair. :) highly recommend.
3cats Gaming: Joe is amazing. Responsive, knowledgeable, and completely focused on providing quality service. His rates are extremely competitive and he was able to get both my iphone fixes turned around in less than 24 hours. I cannot believe that this kind of old school handy man exists in this 21st century world.
Madison Freda: Joe is super nice & very communicative!! Very quick responses & flexible with timing! He got my phone fixed the same day that it broke and even stayed after his usual work hours to fix it!! I really appreciated his respect for the customer & his fast responses as well. Will most definitely be returning if needed in the future! Additionally, it only took 25 minutes which was super awesome!
A B: Joe is a Very nice guy. Super hard working and helpful person. I had my iphone 11 pro max with a screen all cracked and the front camera was f*cked up. Texted Joe right away and I went to him and he fixed it for me in less than 30 mins. Very good quality and front camera is back to brand new. Best service for the lowest Prices. Can’t beat that.
Ashleigh Vuich: AMAZING experience!!!!
Tatyanna Rodriguez: Seriously best service, joe is the best this is the second time I’ve gotten a service and not only is he fast, (20 min for a screen repair) he’s efficient, customer service skills are on point, and he responds super fast. He got me in short notice. Hit up my boy joe!
Bri'onna Reese: Positive:Quality,Responsiveness,ValueHad a broken front and back screen, Joe was able to repair my phone the same day I called. Looks brand new!
Mary Dickey: Text early Sunday morning and got a response within 15 minutes. I dropped off my phone and the back of my iPhone XR was replaced perfectly in less then 3 hours. Great prices. Highly recommend!!
Joseph Farrell: Positive:Professionalism,Quality,Responsiveness,ValueThis young man provides old school service. He renews hope for our world
LaMia Kirkwood: Positive:Professionalism,Quality,ResponsivenessFast service and reasonable pricing. Definitely going back to him with any trouble I have with my device.
Iman Silmi: Positive:Professionalism,Quality,Responsiveness,ValueThis is the best phone repair you can go to. Answered very quickly, was super convenient & professional. I got my phone fixed at 9pm & only took 25 mins. We love to support a young entrepreneur
Saeed El-Zayat: Positive:Professionalism,Quality,Responsiveness
Frank: Positive:Professionalism,ResponsivenessCosmo’s did a great job at replacing my iPhone battery. Friendly and fast turnaround-I was pleased with the work and would highly recommend ! Frank B.-
Madeleine Camper: Positive:Professionalism,Quality,Responsiveness,ValueLiterally the best. Fixed my phone on easter within an hour of contact.
Jordan Jones: Positive:Professionalism,Quality,Value
June Bug: Had my iPhone 11 back camera replaced by Cosmo and he did an amazing job.Answered as soon as I called, quote was reasonable and made my life so much easier.Dropped it off to him, and he had it done in an hour.Amazing service. Super friendly. And response and turn over time is impeccable!!Hopefully won’t need another repair but in this day and age we all know how fragile these things are, Cosmo’s will absolutely be who I call and send all my friends too.Thank you so much!!!
Olivia Pellegrini: Positive:Professionalism,Quality
Noah Barr: Great service and quality. Very quick
Nila Belton: Positive:Professionalism,Quality,Responsiveness,ValueAMAZING SERVICE!!!! He literally fix what another person caused damage to and also show you what they did wrong.... very kind and sweet made me feel safe don’t get me started on the cheap price!!! Awesome service I will recommend him in a instant thank you so much

8. AT&T Store - Ann Arbor

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· 184 reviews

2275 W Stadium Blvd, Ann Arbor, MI 48103

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AT&T Store: what do users think?
Tim Bergsma: We stopped in to get a new phone and the manager, Zach, was so incredibly helpful. He got us set up with a trade in, transferred the data and had us on our way. After visiting other local stores and not having that level of service, I would highly recommend coming to this location if you’re in the area.
Nichole Burch: We just came in from out of state and needed some help. Zach fixed us up quickly and cautiously
Laura Meisler: Zach was super helpful and fast! The sadness of having my phone stolen dissipated because of his thorough service getting my replacement set up, connected and in working order. Quick, friendly service - thanks!
Brotzibear: Painless phone death and replacement
Angelena Valdez: Had an issue with my cell and deallt with the store manager Andrew B. He was helpful, genuine, very knowledgeable and thorough. I definitely recommend this place 2275 W Stadium A2
Cathy Selin: Zach was absolutely great, he knew the details of all my options and steered me to the best for me. He was funny and delightful
Ruth Church: Zach was very helpful!
Michael Viland: Devon was great! I brought in a phone I had bought at another store, and ran into some issues. Devon was very patient and knowledgeable in helping me navigate way through that and get my new phone activated.
Kirsten Neelands: Sebastian was fabulous! Really nice and extremely helpful!
Shelly Cooke: Devon has been amazing come see her for your cell phone needs
Kent Brummel: I had a terrible experience with a different AT & T store. My entire account was so incredibly messed up that 7 hours in that store and 12 hours on the phone with customer service still hadn't resolved this issue. I went to see Andrew and he helped me move down the path to recovering my account. Zach was able to make the rest of the necessary changes to get my account up and working. They were both incredibly professional, diligent, and patient. They went above and beyond to ensure I had all of my questions answered and my account fully straightened out.Will be returning will all of my future business to this location.
Jacob Morris: Solid store from what it seems. Zach has helped me the last couple times I went in. Very friendly & helpful guy!
Mark Garrett: Sebastian help me tremendously!!
Susan Soderstrom: Our tech was very helpful and considerate.
Conlen Kennedy: Zach and Devon were very courteous and helpful! Would go back
William James: Devon was super helpful and patient as we worked through a very hard phone activation process. 10/10 would recommend to a friend.
Hajnal Minger: Devon was a lifesaver for me. The timeliness of her help made it even more meaningful. I can recommend her whole heartedly.
Paula Burton: Devon was a great to work with! Helpful and very courteous. We look forward to working with her in the future!
PayP Rose: Devon was absolutely fabulous! She helped us really quickly, applied promotions to get us free products, and recommended cases based upon her own personal experiences that were really helpful! We left with EXACTLY what we needed and with our new products promptly and adequately protected.
Karen Moore: Had a horrible time with switching from Xfinity. Zach & Sebastian were amazing and so patient during my 1 1/2 HOUR ordeal switching from Xfinity to ATT. I highly recommend this store & these great guys.

9. CPR Cell Phone Repair - Still Genius! - Pittsfield Charter Township

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· 179 reviews

893 W Eisenhower Pkwy, Ann Arbor, MI 48103, United States

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10. Comcast - Scio Township

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· 61 reviews

5775 Interface Dr, Ann Arbor, MI 48103

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11. Synergy Fiber - Pittsfield Charter Township

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· 70 reviews

3131 S State St, Ann Arbor, MI 48108

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