Best Cell Phone Store Flint Near Me

mike shaw: Customer service was excellent and all questions and concerns were answered. Recommend visiting the flint location for all your needs.

Michael: The service i experienced today is just worth 5 stars. Eric took care of me today and his knowledge and service was 10/10. Before selling me a sim card he made sure it'll work 100% because i have a Phone model from Europe.

Kelly Rodgers: I stopped by with just a few questions about my phone and billing. Michelle helped me with everything very easily. She was super friendly, kind and much prettier than Eric lol Thanks AT&T! Highly recommendedEric is awesome! He is very friendly, kind, patient, helpful, he went above and beyond to offer the highest level of customer service and answered all of my questions and concerns. Thank you so much! Highly Recommended! I also quit xifinity cable/internet and added ATT internet. My technician Anthony and installation was awesome too!

J: I was going through my paperwork from a while ago and found a note I took to leave a review for Dominic. Dom has been my guy for the past 2 years and he's always been helpful. I was happy to hear he got promoted but wish he didn't get sent so far away. The short bald guy is pretty good too.

Windy Mattson: Great customer service. Very kind and knowledgeable staff.

Janessa Emery: Extremely helpful we only planned on getting one phone but we got 3 new phones. Would come here all the time!

PATRICIA CLARK: Good service.

Nathan Markee: Michelle took great care of me during my visit. Great customer service here!

andrea Burak: Cathy Foland was awesome @!

Roy Pesta: Fixed problems right away

Brooke Grisham: Cathy was absolutely amazing. Helped me with my trade ins. She was very sweet and helpful. Definitely will be back!

Christian C: Laurel was fantastic best employee here!!!

sandra rundall: The store on Miller road does have SOME intelligent workers that know about Something of Android phones. The last woman that helped us was really good! Not so in Grand Blanc. They only want to help APPLE people

james wells: Dominic helped me get a new phone!

Chase D: Johnathan gave great service during my upgrade!

Jessie Cloman: Just leaving the store with an issue. I had with my phone not being able to recognize a signal. Michelle started out helping me then Steve came in while I was on the phone with Apple because they couldn’t figure out what the problem was and long story short, Michelle did all she could do. Steve came in and put another Sim card in and then Tori came in and took care of my screen protectors so all three of these individuals did a wonderful job.

Becky Mark: Dominic helped me with my phone

deann huffman: Jennifer was awesome. Helped answering all my questions and gettting me over to AT&T very smoothly. Highly recommend! Go see Jennifer!

Makayla Mikek: Alyssa did an amazing job and went above an beyond my expectations.

Tony Z: Pretty disappointed with service lately. Internet service seems to lag quite often in the Swartz Creek area. Very close to trying a different cellular service.

Alyssa Campisi: Was in the store a couple days ago the heavy set black guy working, don’t know his name that’s the only way I can describe him was super rude I asked him to help me close my account he wouldn’t do anything and gave me a number that was wrong! You can definitely tell he hates working there and talking to the customer and hates life very rude person

Jamie Brank: I was felt welcomed, wonderful customer service, and my issue with my phone was resolved with knowledge of the product. Very pleased.

Linda Lamb: Should not even give this one star. I came to this store this afternoon and a sign on the door said . Bathroom break be back in 15 minutes.I waited 20 and left.Then I see a review from 2 months ago that complain of the same issue.I guess Cricket does not care about customer service seeing as they have not addressed this issue.

Russ Coffell: I went here and waited over an hour why two twins tried to hook up one guy's line. Miller Rd. is so bad I don't go to them for a free phone

Eve And Matt Hansen: Good service

Billy: They were very kind and courteous and help me every step of the way thank God for cricket at least the one on Miller road can't speak for the other ones haven't been to them yet but this one is a Treasure Trove I feel that all the employees there deserve a badge of honor for their excellent customer service 👌👍

Brad Hamilton: Came here during store hours. Noticed a couple people waiting outside with a sign on the door that said “bathroom break 15 minutes” waited over 30 minutes and no one ever showed up. Not sure what was going on but suspicious the employees locked the door and probably didn’t wanna work and sit around all day. If someone was sick and couldn’t return, a manager should have come in. Very poor service. Very hard to buy a phone as well.

Bob Jellin: Came in there last night my phone broken, I got the best customer service ever her name was Brooklyn, she helped me to pick a phone, and she had smile on my face the whole time, this girl needs a raise, and it's not the first time I've came in with a broken phone and she's helped me out

Dale Morgan: Zy was excellent and very helpful

Marquita Beavers: I love going into the store or even calling the store on Miller Rd. The ladies that work at that store deserve 10 stars. There customer service is outstanding.

Jesse Boomsliter: I was a customer to a neighbor unit and they were blaring bassy music shaking the walls.

Amy Click: Just stopped here, the doors are locked what the heck at 3:15 pm

Mj C: Just upgraded to a new phone. I planned on screen protector & case. They made it sound as if that plus another accessory just comes with the phone, you just have to pick out what you want. I thought ok sounds good, like it was an awesome deal! I didn't need our want the 3rd accessory another $40, and it's all just regular price! They make it seem as if you HAVE to buy it in a bundle just because you bought a phone from them. If you need all that fine. Do not force people to buy extras if they don't need them just so your C.S.R. can make their commission. The upgrade price for the phone has nothing to do with buying extra stuff. That is some sneaky shady business model point blank period.The csr & the phone is nice.

Monica Kannai: My mother-in-law spent an entire hour waiting to get permission to pay her own bill after informing the staff she needed her new debit card number to replace her lost one that they have on file for auto payments, which she wound up saying, "Forget it! They'll call me when they want their money when it doesn't go through." And we left. She didn't recall putting security questions or a pin on her account, so after waiting for the only one staff member on the phone and helping others in the meantime, an hour was more than enough to remain patient to pay on her own account.

Happy Father: Sold phone without screen protector..., Scratch new phone as soon as I got it... (Not paying $25 for screen protector, it should have came with one.)

Mark Blevins: Very helpful

Brandon Obryan: Good service, nice and friendly!

steven waldron: If your phone doesn't belong with Cricket you waste of time and money the best service best price service is more important than anything ! I ✌💙🙏

Kimberly Dolejsi: My brother and I met Zy today and y’all, she’s AHHHMAZING!! Hands down best service ever. Friendly, knowledgeable and helpful. She hands down made our experience perfect.

Michael Woodworth: Very nice people. Fixed my issue without automatically trying to sell me a phone

Bobbie Pritchard: Friendly staff. No waiting. Knowledgeable.

Lady Alex: TERRIBLY UNORGANIZED!!!This is the corporate store in Flint for MetroPCS. Best place to go especially if you have any issues with your phone. And more often than not... Any other Metro store is probably going to send you there anyway. I typically only go there to pay my bill. However, I think they need a much better system for waiting on customers, like pulling a number or something. They never truly know who's next, people like to cut in front of other people, etc. And the prices they charge especially for accessories are absolutely ridiculous! You're better off getting accessories from one of the smaller stores. Most of the smaller stores are individually owned and the owners can charge pretty much what they want for accessories. A $10 case at a smaller store will cost you about $30 at the corporate store. And they sometimes charge a bit less for their phones as well. I only go to this location because it's right near where I do a lot of business.

Joel Morris: I checked the website to see what time they closed , but I figured might as well call just in case they might close early. So I called around 2 to see what time they were open till, the gentleman said 8:00 p.m.. I got out of work and head up there at 5:20 and they're completely closed. That's the only issue I have with this place. Other than that they're a very reliable and friendly.

dennis coles: Service was good, modem had problems and was replaced

Jessica Ruby: Quick and friendly service. Tre' was awesome!

Jessica Mather: I gave Metro PCS 3 Stars.. I feel this way because I traded in the phone I had, I switched from my previous phone carrier to Metro by T-Mobile, trading in my phone so I would get a discount on my new phone- a Samsung A13.. I paid less than $200 for new phone and monthly service.. Soon after buying it, while running down the road, I tripped, phone in hand while catching my own fall!. The screen skidded across the concrete in my right hand, and left hand bloody- missing chunks of skin..To sum up my Point....I went back to Metro by T-Mobile, and they basically said too bad, they could not replace/send it in for phone to be fixed.... Not even a pity discount for my brand new phone breaking so quickly after switching services to them, when I was almost-happy with the phone service I had switched from to begin with.. I was stuck paying over $300 for an OFF BRAND POS (TCL) phone, because purchasing the same Galaxy A13 would have cost me a hundred more than their POS TCL out the door!! Unlike the Samsung, my TCL phone will not pick up 5G it claims to have!! I was forced to switch networks back to 4G.. z,n

Ashley Jobson: I purchased a phone at the beginning of October at another location and absolutely hated it!! My texts weren’t coming through. My facebook messages were being delayed for literally days. If someone called me, I could hear them but they couldn’t hear me AT ALL. I WAS SO MAD.. mostly because I hadn’t gotten a new phone in almost two years and wasted my upgrade on it And couldnt get a new one til April!! I called customer service AT LEAST 5 times and everyone basically told me they couldn’t do anything to help me. When I called corporate and asked to talk to the manager and told him the situation he was more than happy to help me out. I had to basically eat the 100 bucks I paid on the original phone but at this point I really didn’t mind.. JEFF helped me find the phone I REALLY wanted and let me get the upgrade price for all the trouble I went through.. while we were there getting my new iPhone he even came out of the back with two little bags with cups in them for my two little girls. It was so nice. We all walked out VERY HAPPY. THANK YOU SO MUCH, JEFF. You were my hero for that day! 😆 Great customer service. 👏🏽👏🏽👏🏽

Michelle Johnson: Friendly service

PaPa Chulisimo: Good trip to corporate store, best option compared to smaller stores. This is the only store and staff, that get problems solved. 5 Stars!!!

Ginell Neitzke: Young man was very helpful with my problem.

Ashley Mckenzie: They have better service than AT&t in the area good customer service at this location keep it up

Aaron Mckenzie: This place is okay they're a little slow but I enjoy going to the corporate Metro over the others

FishMan 420: I wouldn't recommend paying at there outside station unless you have the correct change, I put $40 in to pay my $22 payment and didn't get money back or credit for it.

Val Cosby: Don't even go to this place I was there 2 months ago and they told me I was due for a upgrade and I showed him what kind of phone I have and they sold me a downgrade not a upgrade and when I Back to them and I told them why did you give me a downgrade the phone that I had that had more memory and the guy over there said yeah the phone we sold you it doesn't have a 64 gig internal memory and they said we cannot do nothing for you come back in 4 more months and we can sell you another phone that is unacceptable I will never go there again zero in my book.....

James V. Melton: I went there to get a screen protector , to protect my phone, and a pin for my phone. The person that help me was the manager ,his name was Jeff, very friendly and he put the screen protector on correct .

nick morgan: I would highly recommend dealing with the store on miller road. The manager was more than helpful. I had my phone number stolen and he was super helpful in recovering it. I really appreciate the help.

Jason Headrick: i came in there yesterday and had the worst service ever from a male employee there he was rude and very short with us he helped us with none of our questions and was very dismissive like we was there bothering him we will be taking our business elsewhere due to this experience

Randi Leigh: I seriously love this metro. Ronnie and Ernie are amazing!

Brenda Waits: Gentleman who helped me was very informative. I learned something new today.

Angela Royster: Help was. Great

JaJaun Mize: The best company when it comes to phone needs! I've had nothing but great experiences every time I've gone.

Cherie Zuber: Polite and they took care of the problem we had quickly.

c. Sharpe: Not sure how this applies.

alta cryderman: Needed something on my phone fixed and he took his time to do it. They are a very good company. I have gone there for many years.

Cassie Garcia: Great deals!

Sweetvk: I called to get an estimate on a cracked screen but the phone my daughter was going to let me use wouldn't turn on,so clearly there is something else wrong with it.Because as usual I'm having problems with my phone from Metro PCS,so I will be going up there next month to talk to the manager,named Jeff.What's the purpose of paying for insurance and the insurance says mailing it too me would take too long,just buy another one,I told the insurance people, that was the purpose of me paying monthly for insurance,excuses,excuses. Jeff the manager will straighten it out with MetroPCS insurance company,because I'm not buying a new phone from there anymore.

tcobbin1: Cool fast and reliable

Aaron Bass: Do not go here they are scammer watch them with yall phones

Jaymie Harper: This place lied to me after I was told that I would receive $430 for my iPhone 12 Pro Max and when I got there they didn’t give me anything!! They’re spammers and I will be reporting them tonight

Chris: Fixed my phone fast, cheap and added a screen protector on top of it for free. Highly recommend.

gáhmod gatica: I’ve been going here for over 4 years now and I never had a problem with the workers nor problems with getting a new phone or it being repaired. And really good costumer service I highly recommend going here.👍🏽☺️❤️

Quirino Quintana: Thanks for fixing my iPhone for fast and affordable.

Dawn Starkings: Great service!

Alexis Lewis: Always helpful

Danielle Castanon: I have been a customer for over 5 years I have never been disappointed I highly recommend the store over any other phone store

Lashondra Bedford: Fixed my phone with no problems 😊

Marquevis Hall: Very nice family. fast great service 💯

FodWod 69: Very friendly service. They get me done quick and they have great quality products. I’ve had them fix a couple of my phones and they always turn out brand new.

Orlondra Todd: Great service good rates they are always respectful I highly recommend them to others

Todd Jones: Best Corporate Store in Genesee County

Tony Novak: They were great! It was a little busy but the service was worth the wait! Everyone was very nice and polite. I felt they were getting through all the customers as quickly as the could, while also giving great service and meeting each customer’s needs.

Edward Barlow Jr.: Great staff ,very neat and clean . And the wizard was right

Bobbie Pritchard: This place was very busy. First time I went was at 6pm . I was told there was an hour n a half wait. I said "OK I will wait", there weren't many in lobby and they said "no I had to come back. I came back at 630 pm next day n got out at 830pm and that was setting up one phone ordered online. It took another hour or so wait(actually took 3 people b4 me bc someone started my set up the day b4 and they had to "contact " him! Anyways long story paraphrased. I waited about an hour each time I went there to set up phone. I bought phone online and honestly believe I didn't buy from the store so I wasn't a PRIORITY customer. The sales people were polite though. I definitely wouldn't recommend this store if you were in a hurry!

peter degeneff: Everytime I come into this store im forced to wait just to pay my bill they seem that their always to busy to help ppl, ppl standing around I don't have time for once I would like to come pay my bill an get in an out not stand around for 15 mins just to have ppl tell me ill be right with ya an no one comes up to help I'm over T-moble I'll take my business else where.

dennis coles: Service was good, modem had some problems and was replaced

Laterese Hill: Great customer service

Dan Maurer: Excellent customer service from Jordan and Brandon, they have both been so patient and knowledgeable working through issues with my wife's new galaxy s22! We highly recommend this location.

Darrell Jeffreys: Thanks for your service! ✌️😉

Amy Strong: Bad customer service, didn’t acknowledge that I came in the store. No where to sit, to wait.

Chris Lutz: Very misleading & disappointing. My service is awful & they say there is nothing I can do about it besides find other service. We also tried to upgrade another phone on the plan & was mislead on how the process would work. Sprint wasn't the best but T-Mobile is infuriating!

Devon Lemay: Great customer service!

Christopher Caesar: Knowledgeable staff and quick service.

Korey Baird: Awesome tmobile location best one in the county they actually go above and beyond to help you here I am glad I brought my business to this location they made everything easy

Semaj and Doc Brown Experience: CLISSON WAS ABSOLUTEL FANTASTIC. HE WAS PROFESSIONAL HELPUL AND WELL MANNERED AND KNOWLEGEABLE. I AM GOING TO GIVE HIS CARD TO MY HUSBAND AND ALL OF MY SENIOR FRIENDS. THANK YOU FOR SUCH GREAT GREAT SERVICE.

Max Bell: Great experience, Darius helped us out and was extremely helpful and kind.

william delavergne: Tmobile has more problems and outages than ANY other cell service! Tmobile home internet is useless because it is down more than it is usable. Don't use Tmobile !!!

Cleorah scruggs-Debose: Brandon and Malcom and Amanda are awesome with hospitality and knowledge. You name it they got it! They make seniors feel super special!

Five Ardvarks: I came in with billing issues and phone function issues, Brandon helped me with wonderful customer service and explained everything in detail. The entire staff was also very welcoming and friendly, 10/10 I appreciate this store

Haley Garcia: I stopped in today to have my sim card switched out. The store was clean, and the staff was quick to get me checked in, and although the store was busy the wait time wasn’t long at all. The only T-mobile store i will go to from here on out!

Steven Beaugard: Got my Samsung s22 ultra fixed relatively quick when nobody else had the parts they ordered what I needed and had my phone back in my hand in 20 minutes flawless job

Isaiah: Went in for a charger port replacement, and when I picked my phone up, I had water damage done to the phone In my home button no longer worked

ForeverBeauty Essentials: Adi was very helpful, he fixed my phone within 40 minutes very genuine guy and awesome service also very professional. I will always go here!!

Bob Wright: irepair did a fabulous job replacing the battery in my iPhone 8 plus. They also put on a screen protector.I dropped off the phone and when I came back in 30 minutes it was done.The old battery was seriously degraded. The new battery is amazing good.The man working there was very friendly.I would definitely go back.

Holly Bargeron: Called the store for pricing info, first words I heard were “shut your mouth” followed by shouting. Couldn’t really hear anything she saying. I was unaware if she was talking to me or to someone else. Bad first impression.

S Robinson: Straight rip off they tell you the screen is under warranty for 6 months but will find a excuse to charge you

chris jackson: Very very good service. Great staff. Highly recommend!!

Paris Pope: Loved it needed my phone repaired went to ubreakifix they wanted more than $200 to repair my cracked screen and a week to do it then went to batteries plus they wanted $346 and 2 days then I cane to irepair and accessories and they wanted $100 and an hour 😁😁😁 and they even sell the latest accessories on the low loved it loved it you need quick fast and affordable everything digital phones accessories tablets iPads go here first!!!!!!

James Bowers: Well, I wish I would have read the reviews before I went into this store. Called prior to coming in to enquire about a touch screen that stopped working on a phone after it fell in a puddle, no physical damage at all, just wet. We were told a price for the screen replacement and water damage repair. About a week later, dropped the phone off in store. The girl acted like I was inconveniencing her for even being there and told me she would need to order a screen. She stated it would be about 3 to 5 days for the repair and stated that payment was required up front. Completed the payment and left the phone with them. 2 weeks later, no contact (granted we gave them some extra time with the holiday weekend). We were told it would be ready in 2 days. The next day we were called and told it was repaired and ready for pick up. Upon arrival at the store (for a repair we already paid for) we were told that the chassis is now bent and a case will need to be put on it to keep it safe. We got home with the phone and gave it to my son to test and put his SIM in. Come to find out, the fingerprint sensor (which is behind the screen) no longer works. Now I have to call the store and determine if they are even going to address this properly. Not onyl is the phone bent, but the fingerprint reader no longer works. The phone is less than 6 months old.

David Mata III: Brought in a motorola hyper one with a broken screen. Paid $140 to have the back case broken and a hazy border around my screen. Then a week later, cracks started to form. I didn't drop or bang my phone on anything. I was honestly ok with stuff as long as my phone worked but the cracks got worse and I ended upgoing back and explaining it the employee and got the "warrenty doesn't cover cracks". I had to buy a new phone thanks to a lack of accountability. I'm sure they're good for iphones and other more popular brands but not so for my particular phone. Plus side is that an employee worked after hours to replace the screen so that's cool. Just wish the quality of the repair and hardware were better for the price.

David Arends: Helpful. Was able to provide an estimate to repair a nook reader.

Bernadettescott Scott: These are only about making as much money as they can. The repair wasn't that great and it wasn't cheap either.

Luvva.tianaa: 1/10 because they couldn't fix my Apple Watch and wouldn't refund my money

Royal Toyz: Took my sons iPhone 11 here to have the front and back glass replaced. The guy told me to give him an hour…but I told him I’d just come back tomorrow due to work. He said it’d def be done by then. The next day I call to make sure and he says oh yea come right up. I arrive and he hands me my phone all taped up with glue hanging off the sides. He said I needed to give it an hour to dry and I’d need to rub the sides of the phone to rub off the glue once it dried. I’d never heard of that but ok. So I didn’t give my son his phone back until the next day to make sure it dried. So the next day my son took his phone to school and someone knocked it out it hand. While the screen protector nor the actual glass on the phone broke—the inside of the screen broke. I took it back for the warranty which was denied due to being “damaged”. I explained that the phone didn’t even fall hard enough to break the screen protector…it didn’t seem right. He wanted me to pay full price to replace it. So I took the phone 3 mins down the street to UBreakIFix (A+ company!!!) and they explained that the screen was faulty because the outside glass would break before the inside screen. They also pointed out how the camera and speaker piece were missing and should have been replaced when they fixed the back and the work was super sloppy with glue everywhere. They recommended that I demand a refund because of how bad I had been done wrong. After UBreakIFix correctly fixed my phone I took the phone back here to point out everything that was wrong with the back. I talked to the owner and he stated that he would order a whole new case and re-install everything for free. He couldn’t promise that the new case would be red like what we had—but he said he could probably do a white case. What?!? He said he’d call me when the new case came in. That was back in December—I never received that call. The back of the phones glass has broke again since then, but the front glass (replaced by UBreakIFix) is still standing strong. They did such a poor job I don’t even trust them to re-do it. Avoid at all costs!

Todd Babcock: Fixed my Sons IPhone screen for 119.00 took 35 minutes and it works like a charm!!!

Mary Washington: DO NOT GO HERE …. Purchased a replacement screen. Went back 3 times then finally he said the screens he had were defective. He told me that I could bring in back for replacement the following week. I also purchased a replacement screen protector. Twice…. My screen started a small crack then it spread more. When I went back he said he couldn’t do anything before then screen was cracking $300 later still have a cracked screen.

James Fuller-Gallo: I took a working iPhone into this store and had the screen replaced for $120. Within an hour of leaving the store the phone stopped working. When I took the phone back so they could investigate, I was told there was water damage and it would cost another $47 to extract the water and dry out the phone. I understand there is always a risk when replacing parts but if this screen was replaced and sealed properly then there is no way water would have gotten inside.(I know the speaker/mic/etc.) I was told that the water completely ruined all the inside components and the phone could not be fixed. I went from having a working phone to losing out on all my money and having to buy a new phone. No refund or warranty on work performed. I recommend researching more places before using this company!

Clare Mianecki: I went to get my battery replaced bc my phone wasn't charging. When I came to pick up my phone the screen was severely cracked. When I asked them about it they said bc they changed the battery it caused the screen to crack more from a tiny crack the was on it when I gave it to them. I said that I should have been informed before I they fixed my Phone that this was a possibility. They didn't care and blew me off and were very rude. Later that day I came back with my grandfather and there was a nice woman to said they would replace the screen for free.

Liberty Romain: Very good experience fixed my iPhone in a pretty good amount of time. Very respectful business people there. My phone is good as new! Fixed both the back and front screen for me.

SAM Junz: I went in because my phone wasn't charging correctly and asked the cost of cleaning and port replacement. They said it'll be $50 to clean the port and then $75 in addition for port replacement. I asked can't he just do the replacement since I can get a new phone for $150. He said no that's not our procedure. So I left. He turned down a guaranteed sale. Not good business. In addition he was rather rude.