Best Advance Auto Parts Grand Rapids Near Me

Derick Bailey: We only dropped off a FedEx package today, but they are usually very friendly

Benjamin Mika: Gary and Larry are the dream squad. These guys were kind helping hands. Also have had good experiences w other workers at this particular store. Always am pleased with advance auto.

Adam Gray: Wendy was helpful

Jim Valykeo: Very willing to help.👍👍

Tom Fewless: Thanks for helping me replace my battery on a cold winter day.

KPGamer20 YT: So far it had every part I've needed

Matt Weber: I really like advanced, but this store is definitely lacking in stock & employee effort. Cleaning & general upkeep isn't there either.Been here a few times, just to be referred to another store, or just flat didn't have it.

Justice C: My car wouldn't start and they went out of their way and above and beyond to help me. They are very helpful and have wonderful customer service. I highly recommend coming here! I am so grateful for their help!

Mike Bicard: Great customer service. Very helpful. I had them install a battery and wiper blades.

Abigail Averill: I stopped into the shop on an impulse to see if I could get a head light replacement bulb. After my car was stolen , and several months of waiting for the repairs , to say I’m exhausted of dealing with car issues is an understatement. I was never under the impression that the team would fix my light bulb, because apparently Kia’s are of course so difficult. Brittney was so amazing and helpful, even willing to call around to see if I could run and get the headlight fixed. Quickly , Dillyn and Nick jumped in , and the whole team was helping me get it solved . On this day, at this time in life , this team literally brought so much restored hope in humanity. So all that to say, I think they need a raise !! And thank you all from the bottom of my heart !

Michelle V: Wasn’t able to help

Beautiful As can be: I just want to Thank Victor, His Boss, and the Lady who helped me out tremendously. They went out their way for me. I will recommend Advance Auto Parts to anyone. I am greatly appreciated for them. Thank You all for being so nice to me, and understanding what I was going through. God will Bless you all for the way you all treated me.

Mitch Keizer: Wendy and Coty were incredibly helpful and patient and addressed all of my concerns. Would leave more than 5 stars if I could

John S: Fair presentation of available part qualities and price

Diane Lipski: Very friendly and knowledgeable staff

Donna Lynema-Buchanan: Reasonably priced. Staff is very helpful

Rene Kerker: Very helpful. Installed my wiper blades for me.

Charles Hekman: Helpful people. They had the rear windshield wiper I needed.

Bob Reichert: Has everything I need.

Jauquawn Fletcher: Guy helped me out big time.

mecafik: Nah

Katrina Ragland-Pitts: Great customers service.

Laura D: Mike was super helpful & got my battery working right!

Rachael Enders: Talk about complete strangers doing nice things for other strangers. Mike helped me graciously today on a whim and I couldn't be more thankful. My first experience, but I know where I will go next time. Thank you, so much for you kindness and help!

Tamerlyn Doran: Great service and prices

Stacy Cronkhite: Mike the manager was very helpful and informative and just an all around good guy.

Jim Young: Great service!

Kim Vliem: I wanted to compliment Becky. I enjoyed her pleasant personality and sense of humor.

Shawn McCuan: Shawn was very helpful with making a return and getting the right wiper blade set up for my vehicle. Friendly and courteous!

Ted Ryfiak: You can get what you need but be prepared to listen to the upsell speeches.

Tuesday “HeavyMetalPrincess” Starks: Knowledgeable staff and clean environment

Lindsey Dykema: Mike was helpful, kind, and knowledgeable. Went above and beyond fixing our windshield wipers literally in the midst of the 2022 blizzard! Thank you Mike and AAP!

EDventures*: Not a real big retail area

Stephanie Herald: Staff was friendly and helpful - even when my car presented issues for them, they were determined to figure it out.

Marie Anschuetz: Wow! I can't begin to tell you how great the staff is! My car battery died while I was in Costco. Costco was able to sell me a battery, but they don't install them. They gave my car a jump, and sent me across the street to Advanced Auto Parts. Mike was so kind to take out my old dead battery and replace it with the new battery that I didn't even 'purchase' at his store!!!! I asked, 'How much do I owe you?'....and he said 'nothing, I just like helping people." I asked if he takes tips, and wouldn't even take that. Kudos to you Mike! If I could give you 10 stars for your kindness and chivalry...I definitely would! Thank you so much for taking time out of your busy day to help me out! I wish there were more people out there like you!!! Your kindness will never be forgotten!

Kathy Zwiers: Mike the manager here is THE BEST!We had to park our van in his parking lot after hitting a deer at 2 AM this morning. He asked first, before anything else if me & my kids were okay? And then said, not too worry about leaving it there until the claims guy can come. Mike, thank you so much!

looteverybody: Edit: Have been to this location since, everyone here is fantastic now! A+Trish was very rude with me. Didn't help me at all, had an attitude the whole time. Someone at corporate should do something.

Ben Chutes: No one can stay at this place because the manager is rude

Monique Stevens: Omg I can't say enough good things about everyone that helped me today.The whole team was awesome. Very caring and helpful.

David Reynolds: It's a franchise. They're all great

Yalc Kcin: 4.6/5 StarsI've never been to an advanced auto parts before but they carried my part that I needed. So they had very friendly staff when I entered the place. I knew what part I needed but I wanted extra conformation on it so I wouldn't have to hassle when I took the car apart. The store was a little run down and it seemed like stuff was everywere. But besides that it was a great 1st experience.

Charles Tisron: Bought a battery for my riding lawnmower, then realized the mower had other issues. Advance refunded my money promptly. Good people there

Matt Reda: This is my “go to” auto parts store, and they usually have what I need. Staff has always been helpful. Prices are better if you order online for pickup so you can use a coupon, but that’s common with auto parts.

Christopher Dean: Was given the wrong parts and the employee put the parts under his own rewards account making returning difficult.

Zoe Payne: Super helpful and found me a great deal on the parts I needed!

Jody Smith: Love me some Advance Auto, why, because of the personalized service, the organized environment and the fact they are right down the street. Even though they didn't have what I needed they treated me like I was the only customers there. A++.

James Brown: Good people

Nicholas Plunkett: Great Customer Service

Travis: Update 8-17-22Just like every other advance, they are closing early and not updating it online.Also... Parts I seem to be ordering online never seem to be in stock lately..-------------Original review from 2 years agoExtremely unhappy. I bought a mass air flow sensor from this location February 3. Carquest, supposed to be good. Well guess what, it's not.I took to my favorite shop and they installed it and it failed. They asked where I got it from. I said advance, he goes return it , it's garbage. Buy an ac Delco. So I went to the store and bought a ac delco which was alot more and had a core charge but o well.So I went to return it and the guy was going to, but then this lady came over and goes we can't accept this, it's been used. I said yes it was installed and immediately failed. I came back and bought an acdelco and that one is running fine.She goes we can't accept an installed mass air flow sensor. I was like ok, but isn't there a warranty. Nope.Never will I do business here again.

N. C.: Advanced auto always have what I need a fair price. Would definitely recommend.

Clay Penner: Kaye clearly hates her job and isn't very intelligent. Sad experience.

jers420: This is close to home and good place to get my parts.

Nora Castillo: Reasonable prices and friendly workers

Matthew Sieting: Knowledgeable staff, very helpful and friendly. The manager is wonderful, she does an amazing job.

William Simpson: The only auto parts. Advanced Auto Parts. Better quality parts. Thankyou MH. 😊

Bob Stevens: It’s about 10 out side 7at night calab came out side to check out my battery .great attitude.friendly .will be comeing back for any future auto needs

Ryan Miller: The store is good but their website is really iffy, often says they have parts in stock when the do not

Daniel M: Tried to get hold of District manager to complain about an issue but she never answered nor returned my calls as for the store manager he didn’t know anything and didn’t even bother try to help me out just kept saying sorry can’t help you and hung up I was trying to add some part to my commercial account and they asked for a card to put on fill but still charge me if that was the case why get a commercial account if I still have to pay upfront makes no sense

pat Walters: I love advance auto parts there great for quick parts and friendly staff

Aaron Hicks: Great parts.great price.

Tim Popma: They seem to always have what I need when I go in there.

kat baldwin: Just was picking up my friend near the best stop in front of this location. They have a sizable parking lot and it seems clean and taken care of. I've had no issues and didn't go inside this time. So can't really say anything about inside this establishment.

Ottoniel Gonzalez: No entiendo inglés y ahí debería de ablar español

Jimmie Floyd Jr: Knowledge about what you need

David White: If you need a part and they have to order it you have to pay the shipping cost

Travis: As of August 17 2022The hours are cut back and closed on tuesdays

Tanya Burrows: The young man that helped me did not even know what I was talking about when I asked for a particular part. He was also sotting outside in a chair while someone was jamming music in the parking lot.

Tanya Ward: Had the part I needed at a price a little more than I thought it would be. Quick in and out. Service was good

Ron Harris: Usually have what I need

Robert Kool: Had a hose clamp fail. Devon came out to the parking lot, removed the bad clamp and installed a new, better quality hose clamp. He was awesome! Thank you!

Cassandra D: Super helpful staff!

Saved By Grace: Changed my blinker light for me

Sergiy Medyanyk: Great store. Sam was very helpful and knew what he was talking about

Genie Dalman: Advanced auto parts was wonderful!!Drove in and within 15 minutes drove out with a brand new (installed!!) battery. All staff were very nice and professional. Would highly recommend!!!!!

Gabriel Peña: They had the panel clips I needed. I was being watched like a hawk the entire time was in the store. Found a few impulse items I wanted to purchase but decided I’d rather spend my money somewhere else where I don’t feel like I’m being profiled.

jers420: The store is convenient and usually has everything I need.

RJay Preciado: They had the part, that I was looking for

Brian Sayre: Helpful staff.

Diane Crankson: Dino was wonderful! Knowledgeable, quick, did his best work!

Mike Gilbert: Very helpful, if they don't have it they will look up to see what closest advance auto has it!

Jeff McKenzie: Appreciate the fast, friendly, and knowledgeable service from Mike today! He helped get an engine error code reading for me and refused an offered cash tip. Thanks Mike!

Thomas Tran: Good services.

Richard Pickard: Found want was needed small mis direction.

BETTY BOOP: I like coming here, but sometimes you get new people who don't know what they're doing. Otherwise it's definitely a great place to get your car parts. Just make sure it's the right item the first time around.

Sarah Homminga: Went in for an air compressor for my tires and I was taken right to them. Was able to get in and out quickly despite the cashier being new.

Adan Pena: Friendly staff and knowledgeable

pat Walters: I've been going to advance auto parts for over 20 years there a decent place for parts

Manlee Russell: Gone completely down hill. I called and asked for a L.E.D headlight and was told they had them. I show up and the guy kept trying to tell me all of the halogen bulbs were L.E.D.. I dont think im asking a lot for them not to guess when they dont know or at least read the package. This is not my first time with this experience. I always order parts online nowadays unless i need it same day because of this.

Megan McKee: I purchased a new battery from this location about a month ago. About 2 weeks later, late at night my car wouldn't start. I brought my car back in and they looked at the battery and they said everything looked perfect. Then 2 weeks later, I had the same issue randomly where my car wouldn't start. Again I brought it back in and they rudely explained to me how the car battery couldn't be the issue. From there I brought it to a different auto shop and they showed me how they had incorrectly put in the battery. I am extremely dissapointed that they failed to notice this in the 3 times that I visited. I would save yourself time and money and skip this place if you are looking to purchase a new battery.

Jerry Verstrate: Great service

Richard Anthony: I am an employee at Advance auto da

Julie Frasier: Had a nice steering wheel cover. Got in and out quickly

Rocky Tebeau: They had the part I need and the service was fast.

Media Mental Madness: Customer satisfaction.

Anthony Souza: Better than auto zone.

Joel Reyes: Everything you can look for you car is here.

Robert Vanocker: 1 out of 5, Not sure if this is something personal or they do it to everyone but I've had them try and rip me off multiple times. Worst case is I ordered a hitch and they tried to lie to me and tell me it was not there and they could not find it in their records either. I then told them I would be there in 20mins. Guess what I got a call 5mins later saying "oh the hitch is in the back sorry" (the ups note said it was handed to a clerk) Also every single time I come in there they can't find my number even after I asked them to put in their system...===========================================================Yearly Review UpdateI have been back to this location recently. Now for the most part this update is for the better but I did encore a mistake. While returning a Lifetime Warranty item he told me its only good for 45 days... Now he was a younger fellow so it could have been a misunderstanding but surely I did get my replacement. Overall they have surely jumped up from that 1 star. I would say they are now at a 2.5.As Always,Stay Safe Google People

James Paul: Enjoyable clerks with good customer service.

Angela Sherman: I did a UPS drop off here the gentleman at the counter is very nice and helpful. I was in and out all very quickly.

Justin Gee: I drove out, and the store closed 30 minutes early. I'm never come back to this location. I just watched someone drive away so I'm not the only one.

Michael Shane: Great wiper blade selection

Zach Tenney: I came to the store for a simple code read on my check engine light. Store employee Kyle provided this, informing me fully of the code. I thought that was all I needed, but in a strange turn of events my car battery seemed to die right there in the parking lot. I went back inside to ask for help. Kyle came out and saw me try to start the car, popped the hood to check for issues, and then offered to try jumping the car. That didn’t work, so he offered to test the battery. We found it was dead, so I asked if the store had a replacement battery in stock. We checked and found a battery, which I bought and Kyle worked hard to install outside in cold, windy conditions. We got the car started and I was able to get back on the road. While buying a new battery was unexpected, I am incredibly grateful to Kyle and the Advance Auto Walker store for helping me out of what would have been a very tough situation, as I rely on having a vehicle for getting to and from my job! Keep up the great work and great service. I will be a returning customer guaranteed if I have any future auto needs the store can help with. Thank you!

Jim Valykeo: There very willing to help. I like it that they will take my used oil.👍

Arthur Vartanian: Never close earlier!

Zac Czuhai: If you're going to choose at 6 then update your hours. It takes less than 5 minutes.

Dab Hand: Garbage staffStaff sold me wrong headlight. Woulnt return it. Should have googled myself and not trusted the brain trust here.

Angela Sherman: Great guys very helpful

The gr!nd: Usually have EVERYTHING you need, and good prices

alexander franklin: Terrible management!

Noah Dykstra: They have all the stuff I needed to clean my car

Linda Monroe: They are always so helpful

Brandi Smith: Clerk threw a new battery in for me in minutes. Very helpful in this freezing weather. Other team member also offered to help him!

Mark Haley: This advance Auto on on Michigan drive in Grand rapids Michigan was so helpful I recommend everybody to go there

suezookitchen Eno: Friendly knowledge folks. thank you

Becky Learman: My husband and I had car issues that needed immediate attention before driving across the state. We couldn't find a service center that would squeeze us in. Alyssa, the manager, put a bright spot in our day with her understanding and support to make the repair we needed.Thank you so much for your kindness. God's blessings.

cheri butts: Place has great vacuums. The wash isnt too bad but would be better if they could get the very back of my suburban clean!

Lavonne Bilski: Drove by didn't stop. I know battery prices are higher than any place else. Got mine at Blaine's. Cost about half.

Troy Walters: I get all of my parts through them. This store is my favorite.

Robert Orrell: Great hello

Ayden Gargano: Good

Carolyn Schroeder: Gavin was a sweetheart.He helped me put on my rear wiper blade and license plate frame.I'm a senior citizen with some physical challenges and it's difficult for me to do these kind of things.His Grandma is a lucky woman.🤗🤗🤗

kay b: Staff are very helpful, usually most common parts are in stock. Good prices especially with rewards. This is almost always where I go first for parts.

Manny Barriger: It's ok.

Debby Clingen: Needed too replace back wiper arm on my pilot .. They were the only shop i could get it from . Very friendly and helpful associate . he replaced my wiper arm for free

John Abrigo: Easy to find products,people are great.

Herb Deyoung: Simply love the rewards

Paul Niswonger: This is my place of employment with a good atmosphere great customers and great co-workers.

Donna Lynema-Buchanan: Knowledgeable And Helpful StaffBoth times were on a weekend evening

Monica Goodfellow: very helpful staff

Theresa Holcom: Allwd ahead of time, got right through with questions answered and went and picked up what I needed.

Bub Dawg's What do you think? (Todd): It's an auto parts store.What else can you say. It has a lot of parts made in China with a different name on every box so you think it's from a different company. That company that makes all these parts is dorman... dorman equals I will break soon.

Kenny MacDonough: Curt was very helpful diagnosing our battery issues.

Jim: Terrible store 10 mile Rockford Mi no one ever there to help you . Cant tell you how many time i walked through the store couldn't find what i was looking for and they watch me walk out with out asking me if i need help . I know for a fact the manager is right there watching and wont help you . Do your self a favor just down the road is a AutoZone 17 mile Cedar Spring s . I Will never shop at any of there stores again .

Pam Brinks: Needed my battery and alternator checked. The guy was very nice. They had what I needed.

hannah elizabeth: I had the best experience at this location this morning! I had came in looking for a new battery for my car, and Carl offered to help me out. He found me the best battery and offered to install it as well. Upon getting to my car, he was honest and noticed that I had a part that was loose and making my car lose the battery connection. He offered me options, and gave his honest opinion. Thanks to Carl, I got to work okay and made it back home with no battery issues. He truly went above and beyond and he deserves some recognition for his work today! Thank you!

Venessa Bulk: I came in to get new windshield wipers since mine were starting to get worn. When I came to the store the first time, the employees were very helpful and were able to help me select what size wipers I needed. A day later when I got in my car, I realized that one of the wiper blades did not touch the entire windshield.I went back to try to return it and get one that would be a better fit. Kassidy said that the wipers weren't an issue, but the windshield or the arm of the wiper was. She talked down to me and and didn't believe me when I said my pervious wipers didn't have an issue. She refused to help me find a better solution and stated that I needed my car fixed in order for any wiper blade to work correctly. Spending $60 in blades, I was upset, so I went to another retailer. They stated that it was simply the brand that was the issue and not my car. This is not the first negative interaction I had with Kassidy. I will no longer be returning to this store location.

Jeff Burt: Great people 🙂

Callum Lightfoot: I used to love coming here because it’s closest to my house, but now there’s a couple ladies working there who are very rude and not helpful at all, and it’s been like that the past few times I’ve cameSorry guys, I’ll just go to Plainfield

lance zuidema: Very disrespectful. Made a big deal out of returning a broke alternator that they sold me. Wouldn't refund my money

Paul Willy: Easy online order, easy in store pickup. In stock, good price. Excellent.

Suzanna Smit: I went to the AAP in Alpine, MI. The store manager, Eric, was extremely helpful. He went out of his way to find a new battery for my car, and even helped work through switching it out on my VW with all the new complicated electronic systems.

Danielle Weidner: The two employees I encountered during my brief visit to this store were the definition of unhelpful. giving the First Gentleman the benefit of the doubt, he didn’t have the slightest idea of what the check engine code meant, however he didn’t attempt to look it up either and just suggested I Google it. After taking that little piece of advice I reentered the store in search for a recommended product. The Second Gentleman was unprofessional, telling me that my car was doomed and that he’d buy my $25,000 car for $500 as he couldn’t tell me the difference between three similar items on the shelf. He then admitted that he bought cars for cheap and “fixed” them and resold them for more. If I had his name I’d warn anyone from buying from him, he seems like the kind of guy to treat the symptoms temporarily to make a quick buck and screw you out of your hard earned wages. By the way… it was the air filter (a simple $20 fix in 5 minutes). I will Never return to this store, fortunately there is an AutoZone right next door! They are extremely helpful, hands down!

Angela Sherman: I'm still waiting on my return for the rotors

Donny Davis: I normally am a guy who will go directly to an orileys (always had good expierence) but my head light went out and I seen this place. Stopped in and met Jennifer, she was arguably the most helpful and cheerful person I have ever met! She is such an asset to this store! Ty and I will be specifically going to advance now because of this expierence!

Amie Temperle: On a COLD December Saturday our heater blower went out. We found our best price at Advanced Auto Parts! We were greeted by Jenn & Eric ~ extremely thorough and great people to help us get the exact part we needed. Daniel and Mike also provided support! I’d go back there anytime especially if I could deal with these 4 extremely helpful individuals. I would highly recommend the location near Alpine & 4 mile! 😊

Richard Temperle: The staffing was very knowledgeable, they went out of their way to help me. I am very pleased with the whole experience. I will be making them my go to store from now on!!

Dave Meekhof: Since this is the hub of the Grand Rapids Advance Auto stores, they typically have every part I need.

Jamie Fron: Was able to find everything I needed.

Ryan Hippensteel: Had to get a multi meter. It worked great. They saved me some money with a deal.

Jenni Aiello: Very helpful staff

m pytel: I'm not shopping with advance auto parts again. Ill stick with Amazon. I looked up online the part I needed, my neighborhood store had it at a reasonable price and went to go buy it. I get there and all they have in stock is the part, made by another company, at twice the price. I needed it, I bought it. But never again will I go here. Ill wait the 2 days with amazon!!

Curtis Rasch: Outright horrible service from Develyn or however you spell her name. This lady needs a massive attitude check with fellow coworkers. I felt embarrassed for the gentleman she snapped at. Also, when you’re in the middle of helping a customer, you don’t pick up the phone and tell me to wait. Just wow..

Jeff Smalley: Great friendly service and always great parts.

Heather Poynter: Got a battery here I couldn't find anywhere else

Gerardo Jilote: Great location with knowledgeable employees that where eager to help. Clean store and great customer service!

Ryan Raible: Went in for some wiper blades. Spent about 5 minutes finding what I needed, but I spent 15 minutes waiting for an employee to show up before putting the blades on the counter and going to O'Reilly's down the street and getting helped immediately as I walked in. I will never go back here again. And I'm telling everybody I know to go to O'Reilly's instead. Shame.

Brent R. Kehr: I drove in before work to purchase a battery for my car to replace a dead one. Felicia gave me different prices and options and even offered her opinion. She made the process easy and smooth. Would recommend to anyone in the area.

Jarod VandenHeuvel: Friendly guys and tried thier best to find what I needed. We could not. In thier defense it was a part for an atv.

Tim Noorthoek: Google states “Business hours updated by the business a week ago” - proceeds to go to store at 7pm and they are closed with “temporary business hours” that I believe have been in place for some time. I understand there may be troubles staffing but have some courtesy and update your hours online which you apparently know how to do…

Holly Raglin: Not very well stocked

Hunter Thurston: Any time i go into this store the employees always have an attitude and are a pain to deal with. i love advanced auto parts and is usually my go to choice, however i always dread having to come into this store due to the employees. i needed a wiper blade ordered from another store that the employees would have to order. they fought about it and kept trying to push me away from having it ordered and hassling me about it. after they finally ordered it i never got a call letting me know when it was in. when i went in to the store to pick it up i was told they could not find it. after pushing persistently for about 30 minutes they finally were able to find the wiper and hassled me about giving it to me because they said they couldn't say for sure if i picked it up or not. finally i was able to get it but it was a dreadful experience and i almost just gave up and lost the $50 that i had put onto that order because of lazy and incompetent employees

J L: 3 guys, not knowledgeable in window tint. Had good luck in the past. Ended up going to Orileys.

Marvin Heyboer: Horrible experience. Refused to be served in 2020 because I didn't have a "mask" for reasons that are nobodies business. Told I was not welcome at the store. Got the same product from Meijer next door without so much as a word or glance. (Just had to walk further.) I have never gone back and never will. AutoZone, Kenowa Auto, O'Rielly all less than half a mile away.

Paul Deeds: Good selection, helpful staff.

J Rose: Good prices, staff is good at getting what you need.

David Ensing: Bought wiper blades and my car had strange connections so I went back to exchange for ones that fit.l then had them installed them.

Nathan Garrett: Employee lacks customer service training?I had a horrible experience here. I used to live in Kentwood, where Advance Auto Parts was my choice for most of my parts needs. Since I moved to Jenison, I choose O'Reilly. They hire car people that are personable and care to help.I went back to this store last night, because I have a gift card, and the person on duty ignored questions and did not engage in any meaningful conversation. He was rude and to the point, which reminded me why I no longer go here.When I am working on my car, I want car people to help; someone willing to listen and cares to WANT to help.. Not someone that just reads part numbers on a screen and when they have a bad day, the disrespect customers...Yeah, they will replace your wipers, so does O'reilly and Autozone...

Donald Dryer: Excellent service. I needed a wiper blade replaced on the rear window of my hatchback. I couldn't figure out how to remove the old blade. The clerk at Advance Auto Parts went out to my car with the new wiper blade and had it installed within 3 minutes. Always have great service here.

Philip Wigger: Love having this store in Jenison, I won't ever go back to Autozone, to many bad experiences there, anyway. This store is well stocked and has very helpful people. I went and picked up some sparkplugs, they were listed as the correct ones but when I got home they were not, a quick trip back and the staff noted the problem with the manufacturer's build, he tried several different sparkplugs and got me ones that fit and I was able to get my tune up finished quickly.

James Braam: Online sucks. In store personel r awesome!!

Owen Zwart: I ask for help on an location a part in a car I just bought and no help, very rude manners and making some inappropriate jokes.

sue canales: My husband stopped in today for windshield wipers and was happy to see that he wasn't pressured into buying something more expensive than what he really needed and the manager offered to put them on for him. He is always pleased with his experiences here. Very helpful and great customer service.

Noah Dykstra: They had just the part

Matthew DeKoekkoek: The entire store was really helpful. Even while busy they took care of everything I needed.

Jane Cobb: Pretty decent staff. They got me my own private parking now soooo......

Ben DeHaan: Services:Tires,Electrical repair,Tire rotations,Brakes,Auto engine tuning,Vehicle Inspection,Auto maintenance,Oil change,Air cabin filter replacement,Steering suspension repair,Electrical,Auto brake repair,Auto engine diagnostic,General repairs maintenance,Engine repair

Stephen Dukes: Took good care of me

M Walker: Positive:Professionalism,Punctuality,Quality,ValueRuss is amazing and extremely thoughtful! I love that he took the time to explain the issues my car was having. I highly recommend Advanced Auto Services for its prices and fantastic customer service!

Miranda F: Russ was super helpful and provided excellent customer service. Would highly recommend.

Charles Coleman: Awesome customer service as well as timely made room for me on a Friday on short notice highly recommended took care of my issue fairly priced will most definitely be going back

Victor Ayala: Services:Electrical repair,General repairs maintenanceCritical:Professionalism,Punctuality,Quality,Value

Idanne: Always excellent service. Been taking my cars there for over 20 years. Honest and fair pricing. Very knowledgeable and does good clean work.

Ellen Nelson: Positive:Professionalism,Quality,ValueI was referred to Russ by a co-worker and wasn't disappointed. Russ explained what was going on with my car and gave me a few options to choose from. I am so pleased with his work! So meticulous! Thanks Russ!!Services:General repairs maintenance,Engine repair

Deborah Crothers: Positive:Quality,ValueThis is a business worth going to! Best experience with an auto shop ever. Russ is very detailed and won't push repairs on you that aren't needed. Love the fact he takes pics to show/explain what was fixed.Services:Oil change,Brakes,Wheel alignment,General repairs maintenance

Ryan: He left my car on the road and it had a bunch of tickets on it.

Ry Wii: If you have any issues with your vehicle, please go see Russ. Everything was 10/10. Highly recommend.

Jeff Merritt: Positive:Professionalism,Punctuality,Quality,ValueThis is the most honest and professional shop I have ever taken a vehicle to. My 2002 F-150 had its share of issues. He repaired them all and stands behind his work. Fair, honest and up front about everything.

Mrs. Nicole Wyatt: Had an apt at Helen DeVos, pulled in to park and got out and my daughter said mom there is water coming from the van. It was from the side and steaming, I said well it's not my radiator, but it's my fluid all over the parking lot. I googled places and I got Russ. He was so nice when I came in I had no fluid and low on oil also. He checked my van found what was wrong and in a couple hours had my daughter and I back on the road back home to Howard City. Great price, very nice did not lie or try to take advantage. I will use him again. Go see Russ, he is great. And I had to message him a while after this to ask what kind of fluid I needed to buy not to gunk up my system and mix fluids and he got back to me and helped me out over text. He is AWESOME. A++++++++

Peter Markusic: Russ is a fantastic mechanic. Has always done a great job on my truck. Very honest and trustworthy. I wouldn't go anywhere else.

Christine Ann Kinsey-Edwards: Great mechanic, fair and reasonable.

Wade Chapin: Friendly mechanic that explains your issues at a fair price.

Lisa Stewart: Russ does a fantastic job, and the way he explains what is going on, including pictures, gives a lot of confidence in his abilities. It’s obvious he has a passion for what he does. He has also very kindly taken time out of his busy day to look into a concern I had by riding in the car to identify what was wrong and explain it without charge. He recently did a ton of maintenance on my older car, and I’m very happy with his work.

Accounting DEPT: Russ is an amazing auto repair mechanic! I love the fact that he takes the time to explain what is wrong and includes pictures. Prices are reasonable and Russ isn't about scamming people like me who don't know a thing about cars.

Derek Brun: Great phone service

Julie Way: We were referred here by a friend. We love Advanced Auto Service and Russ! I feel his prices are fair, and he always explains everything thoroughly. Every time I have my car in to be repaired, I learn something about it, and I really like that. I also love supporting a Westside business! I give him major props because he is a small business owner and doing awesome work. When things don't go as planned (for example, some hoses needed for a repair were back ordered), he is communicative and helpful with those things, and super flexible (like letting you drop your car off overnight if you can't make it in the morning). We appreciate his work and honesty.