Best Computer Store Grand Rapids Near Me

Big Boss Crusher: They are requesting money to recycle electronics, I used to use Comprenew but never again.

Matt Murray: I've had hard drives disposed of and received the proper certifications of their disposal to meet HIPAA requirements. I've dropped off numerous computers and electronics and was only charged for something that had a cost associated with handling it. I have shopped all of their stores and found their inventories to be interesting and mostly fairly priced. I bought a refurbished computer for my mother in law that she used for like 5 or 6 years without complaint. My dad and I make trips out there regularly just to browse and see what they have. When I'm working on a project or looking for quality used stuff, I can usually find something just right. If I don't, I still have a pretty good time pouring through their shelves or browsing their ebay pages. It's definitely worth checking out if you need data destruction services, cables or adapters for older tech, or reliable used equipment. I've also seen audio and cinema equipment in there too. I can't speak to any of it but it might be worth a look if you are looking.

J C: Be forewarned and cautious! Very helpful in-store while spending money, Saving money IS NOT THE ANSWER TO BE STRESS-FREE! However, their refurbished products create painful UNEXPLAINABLE headaches. I am a grad student and tried using their computers and hard drives. I spent more time as did the IT at my university trying to get their hard drives to be compatible with Microsoft Word. I spent more time combating my computer than I have on homework. they have made my grad school experience a nightmare. The university IT has warned me about their products and get can not figure out why their material is as if it comes with viruses--which they blamed on me for going to particular websites.

Todd Schut: Google says that they're open from 10:00 to 6:00 p.m. on Saturday it's 11:30 and there's not a soul here need to update your hours on the web come on people, I just drove a half hour to come here to get rid of my TV and now it is a wasted trip.

Kevin Vlietstra: You have to pay them to take your electronics for recycling. Meh.

Erin Donnelly: Great place to purchase refurbished electronics! The staff is very friendly and helpful. :)

Clinton “Cj” Walker: Great place to recycle.

Sadie A: I had a bunch of cords and old gaming stuff to recycle and it was completely free!

Mark Laman: A great way to get refurbished computers and electronics at a low price, but the cool thing is that the profits go to computer training programs for economically disadvantaged people.

Rahul Goud: reuse

Bill Hess: This company, despite marketing itself as a Christian company, is as dirty as it gets. They have non-profit status, most of their help is volunteer with no or very little means to employment, and all of their products are donated. Here is the question: Where is all the money going? Answer: in the pockets of the owners. There are plenty of other companies that collect e-waste and actually do some good in the world. Comprenew is simply not one of them.

Chris Monroe: I have been here many times for many different parts and cords. They have saved me a lot of money. This is a great store when you need a part or two to finish a project. Such as, the other day I bought two printers without the power cord or connector... So I stopped in to buy two power cords and two printer cables. Only cost me a few bucks and saved me TONS from going to best buy. They have a great selection for parts though I tend to agree with the previous post person. I wish they offered partially finished computers, but at the same time it doesn't make sense to put a full computer together to test only the motherboard, then take it back apart to sell only the mother board and case. Seems like a lot of wasted time to me.I give this place 5 stars because there is no other place like it in GR (that I know of), they are very friendly and helpful, they have a lot of cheap random parts, and they have saved me lots of money. Thank you Comprenew for being a part of GR!!

Bruce Day: Fantastic service and fairly priced

Josh Wiser: I always leave honest reviews for services such as this. Great communication, reasonable, great job done. Everything you want from a repair place.

Anon Nymous: I was at first a customer, then awhile later an employee. But due to medical complications I became a customer again. This is the best place I have ever worked for excluding the military.They honestly do care about the customers and their own employee's. I have never been dissatisfied with the level of courtesy or service provided by User Easy. I can assure you that as a customer I have some pretty precise demands for my custom system and they have never failed to provide.I would just like to state that there are rare moments when despite the quality of service and diagnostic tech available, there are some hardware flaws that won't be detected. Because they do not occur often enough for the software to detect them during a standard test. This means the software has to know what to look for and rare flaws like that are routinely missed.It's the nature of the technology and as a result, some people are not going to be satisfied with the results. Always check your warranty status and consult the manufacturer first!

Kyle Young: avoid

Greg Janes: Came in with laptop and replacement keyboard. Was told they could replace the keyboard for just the service cost ($95) and charged me prior to any service being done. When they opened the laptop they said they couldn't replace the keyboard because of its mounting and said it would cost me an additional ~$170 for them to order the entire assembly and complete the replacement. I am a college student and don't have that money laying around, so I thanked them but declined the new assembly.When I came to pick it up I was under the assumption that the $95 dollars previously paid was for the keyboard replacement and nicely asked if I could receive some form of refund or compensation for the lack of services. They got extremely verbally aggressive with me for even suggesting such a thing and when I brought up that no services were actually performed he quoted the laptop disassembly and reassembly as the $95 dollar cost, rather than the keyboard replacement which I payed for.I wasn't aware you could get paid to take apart a computer and then put it back together without performing a single repair. If that was the case I could be making millions. If you don't know that you can provide a service you shouldn't be charging people for it. I'm not paying for your science experiment, to open up and learn about a laptop. I paid for a keyboard to be replaced. If you didn't know how to replace the keyboard, you shouldn't have said you could and charged me in the first place.

john smith: I was very mislead by sales person.

Alex Getz: Worst customer service I have ever experienced. Don't ever expect a call back or any updates or information about the status of your computer. Don't expect your laptop back for at least 2 weeks. Will not be returning.

RL G: Very friendly.

Tom Stradinger: They built my desk top, when they were off Buchanan, S.E, I don't remember year, on 3rd monitor been awhile, will be contacting them, Palo name familiar. Been pleased with system, unknown problem escalated, from no internet connection, now after unplugging won't power up. New location is miles more from us. Glad they are still in business.

Herman Faceson: Nice,place to visit and to purchase computers. Good information concerning different computers.The Guy I talk to was very professional I would visit again.

sabrina wheeler: Friendly people! Had what I needed.

Sharon Straight: I have worked with UserEasy for quite a few years, both for business and for personal needs. They are honest, fair, and very knowledgeable. I highly recommend them!

Eric Sattler: My laptop would not start, so I called and they told me to bring it in. They opened it up, ran a couple of tests, and it worked, so they called me to pick it up. They charged me $95. It worked for the rest of that day, but the next day, it would not start. I called back, and then they told me to call HP and see if it's under warranty (which it is). Shame on me for not checking with HP first, but I wish they would have advised me to check the warranty before bringing it in and charging me for not fixing anything.

Julian Pierce: Great service, I came in because my MacBook wouldn't hold a charge. I work from home so I was very frustrated. Bob assisted me right away and found a solution and didn't charge me an arm and a leg.

Anthony Sutliff: Shaun was great helping me figure out under performance on my pc. I came in thinking I needed new parts/upgrades and they actually down sold me into just labor. Honest, smart and helpful. Great store.

Shane Towne: Quickly helped me resolve my issues with my diy PC, the two working were knowledgeable and kind. Up and running thanks to you guys. Will recommend in the future.

Andy L.: Rude customer service over the phone. I couldn't even get a "You're welcome" after I said "Thank you"

Mark Tamminga: Shawn and the team here went above and beyond fixing my computer. They quickly identified the issue my home-built gaming PC was having, walked me through the RMA process, reinstalled the component when it was fixed, and left my computer in better condition than when I first built it.

Gary Borncamp: I have been coming to this company with all my computer IT needs for the past 2 years. They have always been there for me, solving and resolving any computer and printer issues that I have had.I have always found them to be courteous, prompt, knowledgeable and professional. Their pricing has been very competitive.

Mark Poplaski: In today’s on-line, cheap junk, warenty at purchase deals. I found real quality, and honest pepole at UserEasy. My computer runs like a dream, and will for a long time with these guys, give them a try you will not be disappointed.

Mark B: What strikes me most about Best Buy is their open air floor plan. Well placed department signs lead you to where you need to be, meandering through the other areas on your way. Retail genius. I was after a 90 degree phone charger and although they did not have one in stock I now know most of what else they do have. It's a techno destination.

Josh Schaeffer: Went in and looked around. Pretty good size Best Buy! Our first time we came they were unfortunately closed for a remodel but I am glad to have gone back and checked it out! Good selection of everything including cameras! Most Best Buy’s lack in the camera section and, while this wasn’t the biggest display, it was certainly better than most.

Mac Wolf: very limited selection on basic items. if you want a tv or appliances that’s fine here but don’t come looking for much else. this store looks really nice inside but that’s about it

Brock Gould: Beware of open box products. I purchased a laptop and it was locked by the previous owner. If you're not tech savvy don't leave until you know you can access the device.

Johnny Boi: Got shooed away at checkout after purchase

Jennifer Dibble: I buy all my electronics here

Nathaniel Clark: Purchased a Canon lens at this location. Service was what you would expect from the Best buy store. Well done. 👍🏽

John Lingo: Best buy is ALEAYS! fantastic!

Jeremy Rochow: The store is mostly a demo showroom now and is missing all of the inventory that made it easy to buy things in store.

Joe Engel: Helpful staff, service, decent price points.

Jacob j: This is one of the nicest Best Buy’s I’ve been to. Nice staff and they are always willing to go the extra mile for you. They have a nice audio room for speakers/subwoofers which no other Best Buy I’ve been to has.

Amy Smith: Ask for Sherman. Trust me when I say this. My Best Buy order was complicated and Sherman effortlessly worked with me to make sure everything was exactly how we needed it to be in order to make this successful.

tony headd: Fun

Harvijay Singh: My favorite place for electronics purchase. Outstanding discounts are available most of the times on many of the items. Bought a Samsung Galaxy Book2 360 with over $200 off and an iPhone13 with amazing Best Buy cash back offer.Every visit to Best Buy is worthwhile!

Kenneth Roberts: Some little 18-20 year old kept following me around the store as if I were stealing something. Never coming back again.

Mohammad Abu shamleh: I bought a PC gaming from this place and after 8 months of using it, it just crashed I take it back to the store willing to pay money to fix it they say can't fix it and it's not their problem even though I have all recipes and everything they say call the manufacturer 0 help from the company or the staff you thunk you buy a high end PC from a known place is better but unfortunately that's not true ( I have been waiting for more than a month for the manufacturer to send me a motherboard and still waiting very bad costumer service

Kingston Maun: Great! Employee Mr.Don was super nice

AnnMarie Wubbeling: Employees are very helpful and easy to find one.

Deb Jason: Kyle was not only professional but he was able to help us find what we needed and was quick to install the cell phone screen protector. He is completely an asset to your store!

Isaac Covarrubias: They were very helpful and answered all my questions

William Butela: Thank you for an honest and professional servicing of my older Mac Pro. We will certainly be using your services in the years to come.Thank you!

Cameron Embers: Exceptional work — these guys were able to replace the battery on my MacBook Pro and got me back up and running. I know it was a really difficult task and they were technically stellar and great communicators along the way!

Nick Cappelletti: Another great experience with a repair. Pleasant, helpful, prompt and affordable. Will return.

BradleyLisa Ratliff: Great and helpful bunch of guys there.

Robert Ayers: The battery on my Mac book pro died. Apple said it would cost about $450.00. + and it would be gone for 3-4 weeks. Affordable I store told me it could be done in just over a week at a little over $200.00 Job was completed in a week and a half and everything works great. They kept me abreast of time for completing the job and called me to confirm. Very good customer service. I’ll definitely use them again.

Arlene Brandt: Very helpful. Reasonable service

Danielle McKee: My semi-new Mac had some serious liquid damage and wouldn't turn on. I thought all hope was lost until a quick Google search led me to Affordable iStore. Mike was quick to reply to my inquiry and Reese was awesome and helped me through the repair process and kept me informed throughout. My MacBook is back to me and running like new! I highly recommend!!!

poke theeyes: The service was great. Everyone I talked to was very helpful.

jlmieras Mieras: Simple battery replacement on an I phone 7. Fast,professional,and fairly priced .What’s not to like.

Foxbright Webmaster: My iPhone screen was destroyed after it ended up in a road, but the phone was functioning. I thought that the info could be retrieved without the screen, but ATT didn't tell me that until after I purchased a new phone. I had to get it repaired and a lovely person at the ATT store sent me to Affordable iStore to get the phone repaired. As I had already purchased a new phone, Affordable iStore offered the option to get the phone working so could get the backup made to save me some money which was really nice. In the end I ended up getting the screen repaired and a new battery installed as I can use it as another Apple device. I was very pleased with my service and would recommend if you are looking for a refurbished phone, mac or other Apple device or just need a device repaired.

susan otzman: Adam helped me with my phone issues. He was very knowledgable, patient,and went the extra mile. I will recomend this store and its service to everyone.

Sacred Expressions: helpful and knowledgeable

Rachael L: The fellas that work there know their stuff and help in the most accordingly way for you!Will continue shopping and getting my stuff fixed here for the foreseeable future!

John Weidenfeller: Super helpful, terrific staff. Had exactly what I wanted. Thanks!

Trevor Wisneski: My laptop broke and I assumed I'd be replacing it. Took it to Affordable iStore and they were able to fix it promptly and for less than quoted. Absolute lifesaver, great customer service, Reese is fantastic. Highly recommend this store!

Robert Adams: Friendly and talented staff. My iPhone screen went on the fritz and they replaced it in a couple of hours. I will definitely be bringing my devices back here.

Sue Hendricks: Had a wonderful experience with Mike. He knows what he’s doing and I will NEVER go anywhere else. He took time to explain what he was doing and made me feel very comfortable. He is a delightful man!

Ryan Sanii: Everyone in the store is incredibly helpful and go above and beyond to provide customers with a satisfactory experience. I had a MacBook Air that needed a new screen. The Apple store told me they couldn't do anything to help but the Affordable iStore not only found me a new screen at a reasonable price but did it in a speedy, reliable and affordable manner. The owner Trent follows up with all the customers personally and displays a level of customer service that doesn't seem to exist anymore. Highly recommend!!!

John Zwarensteyn: I stopped off at the store on Lake Michigan Drive NW to check out the health of both my MacBook Pro and iPad and to dispose of some outdated equipment. I was able to dispose of the items and get both the laptop and iPad checked out on the spot. Battery life was OK on both, and we discussed expectations of future Apple updates and support. After discussing this and getting a quote, I decided to "bite the bullet" and change/add a new solid state hard drive on the Macbook Pro as "future proofing protection." Staff members were knowledgeable and friendly, and I found the recommendations to be very upfront and reasonable. I would recommend Affordable iStore for all questions, concerns and service related issues.

Zelpha Smith: Excellent customer service! Fast & very thorough! 100% pleased!!

Angela Goodspeed Eggleston: Didn't have the selection of refrigerators we were looking for...Did not have any sales on what we were looking for!

Andrea Regish: Great place for electronics when on sale

Jay Kennedy: Great place, lots of materialistic gadgets to buy. Good selection of 4k steelbooks weekly.

John Jones: Terrible customer service. I place an online order for pick up and go to pick it up and it’s not ready to be picked up the cashier, then canceled my order and tells me I have to re-order of the product online and it would not hit the cut off for today to do pick up. So irritating wasted almost an hour of my day for nothing never doing business with Best Buy again.

Michael Drouillard: Friendly staff and quick service.

Susan E: We always get pur phones here because the people are so helpful and kind. Caedmon has helped us two of three times now, and he's a gem.

Ray Dennis: Needs work

wskripka1: Had to return in item I bought from Best Buy on line . No problem returning the item , that was nice .

Betsy Flory-McCoy: Sell Jitterbug phones but do not service or transfer #s from former phone to them.

Tuzix S: Sold out to bots

Ruth Anderson: We. Found what we needed. At a good price

Nancy Davis: Brennen and Ryan did a great job helping me with my new phone and transferring all my data. I really appreciated their expertise and patience. Thanks, Ryan and Brennen.🤗

Tracy Blackburn: Only because I can't give negative stars. Worst customer service ever. Service is still as bad as ever. And their employees are scamming their customers left and right be very clear when you're buying things cuz they tell you they're covered and they're not. Today they lied about there being a limit and refuse to sell me a product.

Ranged_ Yapper69: It's a great place to get your electronics, they sell pretty much anything for electronics and if they don't have it, they'll order it for you.

Andrew Vander Weide: Best buy fell off boring and empty

Amber “Lissy Love” Crow: Geek squad helped me get bac in my computer

Adolfo Rosado: They will advertise a product available on their site for today delivery or pickup, take your money and will not fulfill.They send a message saying it's late and lock you with them with the hold on your account.Inability to contact stores directly by phone.If you can't just go to the store, don't bother buying, it's a gamble.

Rob Schellenberg: Helpful staff but checking out gets confusing. I never know where the check-out is.

JoeAnn Williamson: Ground level, lots of parking, well lit parking area, prices and selection larger online.

Joseph Grzybowski: Excellent customer service - both friendly and helpful. Questions answered quickly and intelligently.