Best Used Computer Store Grand Rapids Near Me

P LO: Dropped my laptop off to be fixed and was given the best customer service ever! Would definitely suggest you go here, Joel was awesome and so helpful!

Nancy Eardley: I want to highly recommend Comprenew. I had a bad fan on a relatively new Dell laptop (diagnosed by Best Buy & an error message). I first took it to uBreakiFix who had gotten good reviews for computer repair- who first said a fan repair would run $100-$200, & then after listening, said the noise the fan was making indicated a damaged housing & couldn’t be repaired so I would just need to buy a new PC. Decided to get a second opinion at Comprenew. I left the laptop. Got a call later that afternoon that it was definitely fixable & they would order the part. Got another call two business days later that the laptop was fixed! And there was no damage to the housing at all - so totally misdiagnosed by UBreakIFix. Total cost for the reply? $30. Thanks to Joel at Comprenew!!!

JadeTheJoker: Helped me fix my PC. Did a great job.

Hung Le: I don't shop here often anymore. A few years ago, they had a nice rotating selecting of interesting old electronics and affordable used laptops. In the recent years, prices have been so marked up it's better to buy new equipment. They charge double or more for used vs what you can buy new. For a nonprofit org, it sure doesn't seem that way - I think management can do much better. They would charge people for "recycling" old tube tv's, but then instead of recycling, the tv would be put on the sales floor for $200plus - double dipping. Don't charge people a recycling fee if you just end up selling it. The only good thing is the people working there on the sales floor are nice and helpful, but shopping-wise it's better to look elsewhere unless they make some major changes.

Daniel Crawford: Don’t come here expecting to save money.Found a set of desktop speakers priced at $41. Looked them up on Amazon. They’re selling brand new for $29.99. When I brought it to the counter they said they’d match the online price but go no lower. They claimed it was new. If that’s what I wanted to pay I wouldn’t have even come, i’d just order it online.

Sidney Newton: One of the good digital recycling and second hand electronics storefronts in the area. It is pretty good for the casual computer enthusiast and has a lot of hardware that can be bought for cheap. Sadly their current selection of used data center equipment (server racks, switches, rackmount data center equipment, etc.) is pretty lackluster to non-existent compared to years ago. So HomeLab builders will be a bit sad to not find some good treasure there (which has been my case with my recent visit). Still a good store to go to for second hand electronics nonetheless.

Judith Conigliaro: I am very satisfied with this store, COMPRENEW. People should flock here! I only want one more service. TEACH by TRAVIS!!! I NEED TO LEARN BASICS. Please allow Travis to teach skills! Thank youJ Conigliaro

Will Burgess: Accomodating. Nice selection of vintage electronics.

liam donnelly: If you need any technical help this is the place to go. Whole staff is incredibly friendly and I was helped specifically by Ford and it was the best service I’ve ever gotten and he made my life insanely easy highly highly recommend this place

abigail bartlett: I have shopped here for over 10 years & is always my first stop when looking for electronics. Great customer service, product knowledge, and I’ve always been pleased with the products I’ve bought!& you can feel good about using recycled electronics that aren’t going to a landfill.

David VanDyken: Fare prices and everything you wish you could buy online you can get here. I will always shop here.

Matt Murray: It's always fun to go see what they have and the staff are super nice.

James Ching: Their online store is great, and their selection is wide and affordable.

Chad B.: Fair prices on used electronics. If your looking for something specific be sure to ask. The have additional items not on the floor. Great customer service, friendly, with or without the tech talk. Tech Questions? Someone there will know the answer! Check it out in store or online

Giscard Sebi: This place is welcoming and for those who think like me, that I don't necessarily need something New As a product instead I look forward to reuse an item, free of charge or not. # reduce product waist in our world. They can work on lighting the place More!

James Clarke: Unable to travel home to the UK due to catching Covid - Comprenew have gone above and beyond in helping get my partner and I set up to work remotely for a few weeks. Thank you so much!

Karen Doty-Gorman: They were very knowledgeable and helpful. We haven't used product due to the holiday!

Make Station Wagons Great Again: Awesome little place to visit

Michael Keys: Computer has buttons

Les Ruster: Excellent place to recycle old computers and equipment. Large selection of refurbished computers and monitors.

William Butela: Thank you for an honest and professional servicing of my older Mac Pro. We will certainly be using your services in the years to come.Thank you!

Cameron Embers: Exceptional work — these guys were able to replace the battery on my MacBook Pro and got me back up and running. I know it was a really difficult task and they were technically stellar and great communicators along the way!

Nick Cappelletti: Another great experience with a repair. Pleasant, helpful, prompt and affordable. Will return.

BradleyLisa Ratliff: Great and helpful bunch of guys there.

Robert Ayers: The battery on my Mac book pro died. Apple said it would cost about $450.00. + and it would be gone for 3-4 weeks. Affordable I store told me it could be done in just over a week at a little over $200.00 Job was completed in a week and a half and everything works great. They kept me abreast of time for completing the job and called me to confirm. Very good customer service. I’ll definitely use them again.

Arlene Brandt: Very helpful. Reasonable service

Danielle McKee: My semi-new Mac had some serious liquid damage and wouldn't turn on. I thought all hope was lost until a quick Google search led me to Affordable iStore. Mike was quick to reply to my inquiry and Reese was awesome and helped me through the repair process and kept me informed throughout. My MacBook is back to me and running like new! I highly recommend!!!

poke theeyes: The service was great. Everyone I talked to was very helpful.

jlmieras Mieras: Simple battery replacement on an I phone 7. Fast,professional,and fairly priced .What’s not to like.

Foxbright Webmaster: My iPhone screen was destroyed after it ended up in a road, but the phone was functioning. I thought that the info could be retrieved without the screen, but ATT didn't tell me that until after I purchased a new phone. I had to get it repaired and a lovely person at the ATT store sent me to Affordable iStore to get the phone repaired. As I had already purchased a new phone, Affordable iStore offered the option to get the phone working so could get the backup made to save me some money which was really nice. In the end I ended up getting the screen repaired and a new battery installed as I can use it as another Apple device. I was very pleased with my service and would recommend if you are looking for a refurbished phone, mac or other Apple device or just need a device repaired.

susan otzman: Adam helped me with my phone issues. He was very knowledgable, patient,and went the extra mile. I will recomend this store and its service to everyone.

Sacred Expressions: helpful and knowledgeable

Rachael L: The fellas that work there know their stuff and help in the most accordingly way for you!Will continue shopping and getting my stuff fixed here for the foreseeable future!

John Weidenfeller: Super helpful, terrific staff. Had exactly what I wanted. Thanks!

Trevor Wisneski: My laptop broke and I assumed I'd be replacing it. Took it to Affordable iStore and they were able to fix it promptly and for less than quoted. Absolute lifesaver, great customer service, Reese is fantastic. Highly recommend this store!

Robert Adams: Friendly and talented staff. My iPhone screen went on the fritz and they replaced it in a couple of hours. I will definitely be bringing my devices back here.

Sue Hendricks: Had a wonderful experience with Mike. He knows what he’s doing and I will NEVER go anywhere else. He took time to explain what he was doing and made me feel very comfortable. He is a delightful man!

Ryan Sanii: Everyone in the store is incredibly helpful and go above and beyond to provide customers with a satisfactory experience. I had a MacBook Air that needed a new screen. The Apple store told me they couldn't do anything to help but the Affordable iStore not only found me a new screen at a reasonable price but did it in a speedy, reliable and affordable manner. The owner Trent follows up with all the customers personally and displays a level of customer service that doesn't seem to exist anymore. Highly recommend!!!

John Zwarensteyn: I stopped off at the store on Lake Michigan Drive NW to check out the health of both my MacBook Pro and iPad and to dispose of some outdated equipment. I was able to dispose of the items and get both the laptop and iPad checked out on the spot. Battery life was OK on both, and we discussed expectations of future Apple updates and support. After discussing this and getting a quote, I decided to "bite the bullet" and change/add a new solid state hard drive on the Macbook Pro as "future proofing protection." Staff members were knowledgeable and friendly, and I found the recommendations to be very upfront and reasonable. I would recommend Affordable iStore for all questions, concerns and service related issues.

Zelpha Smith: Excellent customer service! Fast & very thorough! 100% pleased!!

Tez Tez: They be trying to finesse people Out of a good value things

Jayy Taylorr: Great place to shop at, a lot of great stuff to look at...highly recommend for antique collectors

rogan hickman: This business had an add on Facebook for a ps5, they claimed they’d provide receipts etc and long story short he got scammed out of 500 bucks. I would’ve trust this place whatsoever, save yourself the time and money and look elsewhere for literally anything.

Christian Rutledge: This is Ravenfire. Thanks to the guys who listened to me jam out and to hear the music I have been working on for years. Thank you for the Christmas present. I highly recommend these guys! Check out Ravenfire through Fast Cash Outlets as well as all streaming platforms!

sandra ann lauer: What a ripoff. Offered me "about a hundred" for a 10 ounce bar of silver. That was an insult not an offer as current prices were near 270$. Went to Grand Valley Silver and Gold where Bob treated me fairly and honestly. I was paid nearly two and a half times more than these bandits offered.

Roy Greer: they will work with you

Rolando Lopez: Very good people very helpful

Kenneth Miller: Super helpful on the phone!

Robbie Bjork: What an awesome shop! Class act workers that truly care about their customers! Everyone is so helpful and caring!

Jennifer Draw: Awesome workers

Deseree Markle: I'm very disappointed in this place never go here as they only gave us 70.00 for a Xbox one 1tb with 2 controllers and one of them was a brand new in the box Minecraft controller I'm very upset

Brandon Buys: Nice people great deals

Shlig Pig: Love this shop. Get great deals in there all of the time. Not sure what is wrong with the people that gave bad reviews, especially the ones who are selling. You bring something to any pawn shop, expect way less than what it's worth and don't be mad if they won't buy your items. They are trying to make money on it. If you don't like it, sell it to the person that will use it.

ÁC Viviana: You just sold us some power tools dude, u knew my ol Man was in a rush to buy, claiming you were giving him a"deal" by selling him a duo set for 80.- OTD. Right, right!!! .... Right???!...WRONG!!!.. .. VERY WRONG!!! And I certainly hope you don't conduct all your business like that, or even half of it. Nor condone a business ran like that.Sad to say, we did NOT get a deal or anything it the sorts. My old man insists I don't report you to the better business bureau, but how badly i would like to, considering the circumstance and probability that you are regularly reported!!I decided to give a review bc we believe in "buying locally." However, you give the thought a bad name and high reconsideration of "pawn shopping."Very sad. I just do hope that, at the end of the day, you truly needed that 80 dollars rather than we needed to complete our work. And not just to get a"hit" or something. ...Foul play makes for a painfully dreaded day.

t trudgen: Great service.

justin lafey: Bad customer service

Emily Whitney: Hate these guys never buy anything you have never give up the money you want and play you like a fool i hate hate hate them.

Joel Lozada: This place won't do any good business with you they are very unprofessional and they either dont want to buy what you have or they offer you an incredibly ridiculously low amount for top quality new electronic product, and expensive jewelry, forget about selling them jewelry they wont work with you unless you have diamond fluttered gold, which they would still only offer you $50-$100

Bruce Day: Fantastic service and fairly priced

Josh Wiser: I always leave honest reviews for services such as this. Great communication, reasonable, great job done. Everything you want from a repair place.

Anon Nymous: I was at first a customer, then awhile later an employee. But due to medical complications I became a customer again. This is the best place I have ever worked for excluding the military.They honestly do care about the customers and their own employee's. I have never been dissatisfied with the level of courtesy or service provided by User Easy. I can assure you that as a customer I have some pretty precise demands for my custom system and they have never failed to provide.I would just like to state that there are rare moments when despite the quality of service and diagnostic tech available, there are some hardware flaws that won't be detected. Because they do not occur often enough for the software to detect them during a standard test. This means the software has to know what to look for and rare flaws like that are routinely missed.It's the nature of the technology and as a result, some people are not going to be satisfied with the results. Always check your warranty status and consult the manufacturer first!

Kyle Young: avoid

Greg Janes: Came in with laptop and replacement keyboard. Was told they could replace the keyboard for just the service cost ($95) and charged me prior to any service being done. When they opened the laptop they said they couldn't replace the keyboard because of its mounting and said it would cost me an additional ~$170 for them to order the entire assembly and complete the replacement. I am a college student and don't have that money laying around, so I thanked them but declined the new assembly.When I came to pick it up I was under the assumption that the $95 dollars previously paid was for the keyboard replacement and nicely asked if I could receive some form of refund or compensation for the lack of services. They got extremely verbally aggressive with me for even suggesting such a thing and when I brought up that no services were actually performed he quoted the laptop disassembly and reassembly as the $95 dollar cost, rather than the keyboard replacement which I payed for.I wasn't aware you could get paid to take apart a computer and then put it back together without performing a single repair. If that was the case I could be making millions. If you don't know that you can provide a service you shouldn't be charging people for it. I'm not paying for your science experiment, to open up and learn about a laptop. I paid for a keyboard to be replaced. If you didn't know how to replace the keyboard, you shouldn't have said you could and charged me in the first place.

john smith: I was very mislead by sales person.

Alex Getz: Worst customer service I have ever experienced. Don't ever expect a call back or any updates or information about the status of your computer. Don't expect your laptop back for at least 2 weeks. Will not be returning.

RL G: Very friendly.

Tom Stradinger: They built my desk top, when they were off Buchanan, S.E, I don't remember year, on 3rd monitor been awhile, will be contacting them, Palo name familiar. Been pleased with system, unknown problem escalated, from no internet connection, now after unplugging won't power up. New location is miles more from us. Glad they are still in business.

Herman Faceson: Nice,place to visit and to purchase computers. Good information concerning different computers.The Guy I talk to was very professional I would visit again.

sabrina wheeler: Friendly people! Had what I needed.

Sharon Straight: I have worked with UserEasy for quite a few years, both for business and for personal needs. They are honest, fair, and very knowledgeable. I highly recommend them!

Eric Sattler: My laptop would not start, so I called and they told me to bring it in. They opened it up, ran a couple of tests, and it worked, so they called me to pick it up. They charged me $95. It worked for the rest of that day, but the next day, it would not start. I called back, and then they told me to call HP and see if it's under warranty (which it is). Shame on me for not checking with HP first, but I wish they would have advised me to check the warranty before bringing it in and charging me for not fixing anything.

Julian Pierce: Great service, I came in because my MacBook wouldn't hold a charge. I work from home so I was very frustrated. Bob assisted me right away and found a solution and didn't charge me an arm and a leg.

Anthony Sutliff: Shaun was great helping me figure out under performance on my pc. I came in thinking I needed new parts/upgrades and they actually down sold me into just labor. Honest, smart and helpful. Great store.

Shane Towne: Quickly helped me resolve my issues with my diy PC, the two working were knowledgeable and kind. Up and running thanks to you guys. Will recommend in the future.

Andy L.: Rude customer service over the phone. I couldn't even get a "You're welcome" after I said "Thank you"

Mark Tamminga: Shawn and the team here went above and beyond fixing my computer. They quickly identified the issue my home-built gaming PC was having, walked me through the RMA process, reinstalled the component when it was fixed, and left my computer in better condition than when I first built it.

Gary Borncamp: I have been coming to this company with all my computer IT needs for the past 2 years. They have always been there for me, solving and resolving any computer and printer issues that I have had.I have always found them to be courteous, prompt, knowledgeable and professional. Their pricing has been very competitive.

Mark Poplaski: In today’s on-line, cheap junk, warenty at purchase deals. I found real quality, and honest pepole at UserEasy. My computer runs like a dream, and will for a long time with these guys, give them a try you will not be disappointed.