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Office supply store
1. Staples - Cascade Charter Township
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· 94 reviews
5110 28th St SE, Grand Rapids, MI 49512, United States
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Jennifer Laramie: I was doing a mailing job and my paper folder malfunctioned. I called around to local businesses to see if they could help. Different places could, however, not in the time frame I needed. When I called Staples Laura worked with myself and the managers Brant and DeMarco to price match a local competitor while Ethan did a great job folding the paperwork I submitted. Great teamwork and customer service in a company. Thank you again!
Noah Paris: Extremely poor customer service. I had to ask a cashier for help and take them away from being a cashier because they don’t want to staff any employees for the floor or have a manager be on the floor.Corporations nowadays just expect everything to work like a Walmart you walk in no one helps you and there’s no expectation for customer service. It’s just good luck. It’s probably done one of the 12 isles.And they wonder why Amazon is killing all of these places
John Cena: The manager is a arrogant and lazy man! I don't know how this guy can to be manager?!?!?!
Jaquan James: Printing service was horrible they never got back to me regarding my order and never responded after we set up a order very discouraging would not recommend!
BC: I just went in the kentwood mi store to buy ink and the female clerk was one of the rudest clerks I’ve experiencedCashier #1972819I asked if I was to get receipt and she said if you want..Usually they hand you receiptJust rude
DeeForeverr: Really disappointed in the print department. It’s been several days to receive my “same day business cards”. I placed an order and the next day they emailed me at 8:30PM regarding my order that I should have been able to pick up that day. I sent them the requested documents. When I went to pick up my order the next morning I arrived an hour later than anticipated and they still didn’t have my order ready. Instead of printing my cards and getting my order ready he told me to return in “a few hours” I needed my order same day..days ago. I still haven’t received it.
W Franklin.: The prices at this Staples are ridiculously expensive. I tried to scan and email 125 pages to myself and they attempted to charge me 80.00. To email, not print. I could buy a scanner for that price. If you respond to reviews please justify that cost. No ink, no paper. Just emailing docs on a worn out used copier. How could this possibly cost more than 10-15 dollars. Here is the total amount of papers to be scanned.
taryn frey: I've been a loyal Staples customer and am very disappointed that they will not stand behind their products for more than 14 days. I purchased a keyboard/mouse combo for when I occasionally work from home. I have used it twice & the mouse won't work anymore. Staples won't return or refund the product.
Alex Alejos: Thanks Josmarie for your help in the Self print area. Everyone in the store greeted and had smiles. On top of that a nice clean store with helpful staff is why staples is the place to go.
Kathleen Forster: Hours are wrong online please update
Joel Reyes: Good printing and service, the stores hours have changed because they’re short staffed
bennyj: Perfect printing experience, way cheaper than expected. :)
Thomas Crawford: I was there last for some binding work. The woman was awesome and helped....very helpful to me
Gordon Greer: Keegan helped me with my laptop issue, and was friendly and considerate. When I needed to come back to get more help later that day concerning an issue that was not his fault, he saw me and came over to help me successfully resolve this second problem, even though he was clearly on his way out the door at the end of his shift. Customer service is alive and well in some parts.
Steve S: Great seletion
Dan Jensen: Used staples printing services and Tessa was extremely helpful and professional! We are very happy with our product.
Barry Baker: Quick, friendly service
Brendan Vincent: It’s not their fault, but there were only about four employees in the whole store. And on a busy Saturday there were about ten times the number of customers. I couldn’t find what I needed, and the line took forever. I purchased what I needed online. I understand this is a tricky balance for physical stores right now but this was a frustrating experience.
Tim Pratt: While signs on door at entry speak of precautions taken in light of COVID-19 several Staples associates were not wearing masks and one without mask approached us not maintaining social distance. Guess requirements were for shoppers only.
Victoria Zukiewicz: AJ was super helpful and very pleasant. So refreshing with all the insanity going on right now.
Amy W.: A super big thanks to the employee who figured out how to use my wonky valet key and kept me from bashing in my own car window out of frustration. I think his name was Steve--glasses, blondish red hair. Thank you!!
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Toner cartridge supplier
2. InfoTech Imaging - Grand Rapids
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· 1 reviews
1843 Oak Industrial Dr NE, Grand Rapids, MI 49505
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Office supply store
3. Office Mall | Renu Services - Grand Rapids
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· 14 reviews
702 Hall St SW, Grand Rapids, MI 49503
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Lauren Wrenn Johnson: Greatly appreciate the assistance of Daniel today! Needed a specific product and got excellent customer service during my search. Would highly recommend these folks, as it is obvious they value their customers!
Shawn Fee: Ive worked with Dan and Office Mall for several years now. I own and operate an IT business and hes taken care of all our company and all my clients needs.. Everything is top quality with great service. I highly recommend Office Mall for all your business consumable needs!!!
Nate Vander Vliet: Very easy to work with for our business needs, and very quick delivery and service whenever we need it.
Max Sieplinga: We have been buying ink from them as long as I can remember. Solid prices, good products, & great people to work with.
Bob Squiers: Great products, fast turn around times , free shipping on large orders, and friendly customer service. Overall Office Mall is a great company.
Dave Visser: Working with them was a wonderful experience. I would highly recommend!
Shane Kuklewski: Pleasure to do business with, very fast delivery, quality products and hassle free customer service! Recommend to anyone in need of toner supplies.
Ron Koole: Integrity beyond compare! Great Prices! Awesome Service! Try them, and you won't go back.
Dave Chapman: As one of the computer lab supervisors at GVSU, we have been using recycled products from Office Mall/Renu Services for over 10 years and have been absolutely delighted with the superior quality of the products, the prompt delivery of them as well as the return of used ones, and the customer service is unparalleled. If you're in the market for top quality printer products, this is the outfit that will exceed your expectations.
Zac Funk: Honest company. Would recommend for any office supply needs.
Cheryl Cullin: Excellent service! Great prices! The product is always received in a timely matter. Great people to work with!! Thank you Office Mall!
Marie Maria: Fast shipping, great customer service. Thank you!
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Drug store
4. Walgreens - Grand Rapids
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· 48 reviews
1964 Fuller Ave NE, Grand Rapids, MI 49505
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Ellie Wierenga: Nice store
Olivia Lyszyk: Absolutely horrible pharmacy. Continually closing at random hours, multiple employees not knowing the basics of their job, wait times are horrible, and half the time they claim insurance doesn't work. Avoid.
Lia E: Worst Walgreens I’ve ever experienced. My prescriptions were anyways out of stock regardless if it was refillable every month. They would confirm my prenatals were in I’d go in to pick them up and somehow… they weren’t there and I needed to wait days to even weeks.I finally had enough and switched from Walgreens and I’ve never had any issues nor delays with my prenatals nor prescription.Do not waste your time with this pharmacy location, the store itself is pleasant.
Jonathan Seely: This store closed the pharmacy for two weeks and couldn't keep their story straight about why it was closed. I had two new prescriptions called in after my physical, which they accepted, "pending review". I then found out the pharmacy was closed. The media got involved a couple days later, the pharmacy magically reopens, and my pending prescriptions are... gone. I am glad they were not urgent, and I feel terrible for everyone who did have urgent prescriptions. On top of this the store is always dirty, disorganized and the checkout is always painfully slow, no matter if there is a line or not. I transferred my prescriptions elsewhere and will never set foot in this store again if I can help it.
Rachel H: They have been closed for days, but I didn’t know this because every time I would call I would be put on hold. I was delayed getting my medication due to them being closed and me not knowing so I felt very sick. When you call it doesn’t say they are closed but just puts you on hold forever. They need to let their customers know they are closed!! If I would have known sooner I could have gotten my prescription filled at a different location sooner before I had to skip a dose and get sick
Kat Kleinjans: This is the worst Walgreens in all of GR. They are constantly understaffed and nothing runs smoothly. Corporate is failing this store BIG TIME. DO BETTER. TREAT YOUR PEOPLE BETTER SO THEY CAN TREAT PEOPLE BETTER. Finally transferred all of my meds to a different pharmacy because I'm so disgusted by the constant hassle at this store.
Kyle Bedient: The pharmacy employees at this location are absolutely incompetent. Other locations in the area that I have called say this location is full of new people who don’t know what they’re doing. Don’t go here!!! I told this location exactly how to bill my insurance and they told me I didn’t know what I was talking about. I confirmed I was correct the first time I went in to pick up my Rx. This location closes early due to low staffing and lies and says they will return call by end of day. I was also told my prescription would be ordered and ready and it wasn’t. Do yourself a favor and drive to another location.
martha hidalgo: Just a short time ago this was a great pharmacy - these days doctors prescription called in take more than six hours to fill or more. If you call the message (same recording) plays over and over for well right now it has been 1/2 hour.Time for a change I would say this is pathetic. There is one star here - for this place and even that is over and above. I am sorry for the only pharmacist who is obviously way over worked - she is very nice but no one person should have to handle this. A sign of the times.😢
Brian Wolters: Is the pharmacy under new management or maybe there are staffing shortages? The service seems to have drastically gone downhill over the past few months.
Ryan Schutter (eLevate Razeryan): The pharmacy here needs help. I can't tell I they are understaffed or what the problem could be otherwise. Our prescriptions are frequently delayed. Last time I asked there was no reason given why they weren't filled. It's fine for generic convenience items. I don't recommend sending your prescriptions here unless they are very low priority.
David VE: Called twice waited 15 mins both times just to be hung up on. Talked to the pharm techs when I'm in the store and they complain about how understaffed they are. You are a corporation, address this problem and hire more people.
Eve Kennedy: I use Walgreens all the time for convenience. It's a nice store close to home plus it has a drive through for my prescriptions. Convenience does bring a slightly higher price, but not outlandish.
Josh Von Werewolf: My wife has been out of medication she needs for going on 72 hours. The RX was transferred to this location because it was in stock. She went and they said drive around the block it will be ready She did just that. Came back and the whole store was closed and a sign on the drive thru saying no Pharmacies on duty. So in 5 minutes they closed the store down. This was at 3:30 PM mind you. This is an important medication for a very sick person.
G Lee: Very rude & discriminatory. Unprofessional. Go anywhere els bit here.
B W: This store has the absolute worst customer service and rude staff I have encountered anywhere. I have tried to be patient and understanding of staffing issues, etc today, but they are far beyond that. There are plenty of other stores I can shop at and intend to do so. And I would never! get a prescription filled there!
C Money montgomery: HANDS DOWN. THIS IS THE WORSE WALGREENS EVER. YOU'LL THINK ITS BETTER BECAUSE OF LOCATION, PLEASE. "ITS HOOD JUST LIKE THE REST EVEN WORSE."
Angela Schuster: Prescriptions take 7-10 days. Save your time and use Plainfield.
Auto Accessories Guru (TheMobileElectronicsGuru): Terrible service.
Duane Hewitt: On hold for over 1-2 hour. You NEED MORE STAFF AND THE OLD HOURS BACK!!!!!!
Chris Alandt: Worst pharmacy ever. Took a vivid test and my sample never made it to lab.
Kyra Monnix: Fast service, leagues better than Meijer. This place will actually take your prescription seriously. The problem I've had with this place is having my deadname screamed at me and being constantly, unnecessarily misgendered. Like I can understand if I'm not really passing, but you don't need to rub it in so loudly, and rudely. Two stars for that reason
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Office supply store
5. OfficeMax - Kentwood
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· 115 reviews
Towne Centre, 4160 28th St SE, Kentwood, MI 49512, United States
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Eileen Bennett: Love the print department and Brian who usually does my work. He's great!
JOE SCHULTZ: The print services are more reasonable than Staples or FedEx. A good office supply store.♿ Accessibility Features:Ramp access = YesWheelchair-accessible Entrance = Manual doorsWheelchair-accessible Parking = Yes
Dani Lane: Great option for print services.
Harvijay Singh: Great place to fulfill your daily office and stationary need. Their self operable Xerox system is quite nice that allows you to take print outs from USB or emails with the integrated credit card check out facility.I live nearby, so its indeed a luxury!
Carol Speirs: Helpful staff with suggestions to prepare items for a wedding.
Spencer M. Day: Anthony and Issac were very helpful and friendly. A very productive visit.
Alisa Carter: As a business owner, Office Max/Office Depot has been a great resource for business materials and the staff are always nice.
Paul Mardirosian: Competent, friendly and reasonably priced items I needed done. Done in a timely manner.
E T: The snipit pic I provided is directly from the Fedex website stating that customers can have their packages routed and delivered to a Fedex pick up location or store. The reason it was sent to Office max in the first place is because FEDEX told me to send it there because, packages at my apartment are constantly being stolen. Well this Manager named Anthony Predko who works for this office max told me I can no longer have my FEDEX packages delivered to his store which is a designated FEDEX pickup and drop off location for FEDEX.
Lori Edgington: Fantastic help with a printer sale! Anthony is the best!!
Denny Dowling: Great place for your office and business needs, pleasant staff is reflected in happy customers with laughing heard throughout the store. Highly recommend asking for Anthony, he will make your shopping experience awesome.
Charles Lewis: I have only had good experiences with Office Depot Office Max. Great selection of products and service is great!
Brad Wiechelman: All associates including store manager were very helpful in making certain that my purchase of a printer and ink cartridges were satisfactory.
PHILANDES WILLIAMS: Good place to get copies/faxes done in a timely fashion.
Gordon Beukema: It's always a great place to shop, with knowledgeable people
Bob Eggleston: Great customer service!
Marcia Wilson: We needed help finding an item and an employee was available to show us where the item was.We also had to return an item and we were assisted by this employee as well.
Leona Robinson: The products I needed were easy to find; the salesperson was friendly and patiently answered questions I had the register.
Judith Fabisch: Just what I needed and no "pressure" for further purchases. Good place to explore.
Sai Tuja: This place is awesome. Friendly and nice staffs
Neal Bierling: The staff was helpful so it was a quick in and out.
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6. Walgreens - Plainfield Charter Township
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· 40 reviews
5100 E Beltline Ave NE, Grand Rapids, MI 49525
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Michele Geldersma: Didn't have what I was looking for
Sharon Randall: Helpful associates and cheerful lady at the register. Will definitely return.
L Koehn: Always a wait- Rately have prescriptions ready when they say they will be.
Jim Utrup: Great deals and a wide selection of goods. The staff is always super helpful knowledgeable about what is in the store and where things are located. You can get basically anything here from makeup, health products, food, alcohol, perceptions, and even get photos developed or a passport photo taken. They also have a great program through several insurance companies where approved healthy snacks and OTC items can be bought for free with the insurance benefit.
Kim J: For being such a big pharmacy chain, you think they would have it together. But I honestly don’t understand how they can be the ONLY pharmacy that is not open during lunch, and I just went to pick up a script in the afternoon and they have a sign up ‘NO PhARmacist on duty, sorry you can’t get your script today.’ Get it together corporate!!! This is not acceptable! I need my prescription!!! :( time to find another pharmacy!
keith jr: Janet the night time manager has horrible customer service skills and is very rude! Just looking at the reviews you can see this location is one of the worst to visit! They should learn to do their job! Customers come first in this industry!
Laura Sharma: Went in today and my Husband bought me coughdrops because i was sick.... the cashier wished everyone in line a merry christmas ... everyone but my husband... and he wished the cashier first..... absolutely no other word can be used but racist... to treat another person DIFFERENTLY because of their skin color... and not wish them a merry christmas back.... all I can say is I hope your staff checks their behavior .... racism is wrong and god will not let you into heaven, christian or not if you dont know how to treat your OWN SPECIES. I would never recommend this branch to any of my friends and family. Inexcusable abhorant behavior! I am downright disgusted and shocked that people are still this cold, ignorant and mean towards their own species, in a time when we are all supposed to be spreading peace and good will towards men . Hypocritical and brainless .... because smart people with sound hearts dont behave this way.This is a shameful way of acting inside a public place. Shameful.
jason rogers: This Walgreens pharmacy is horrific.Long wait times, terrible customer service, and they never answer the phone. Do yourself a favor and find somewhere else.
Amy Vancil: Wait times are consistently ridiculous.
Donald Antcliff: Terrible service…. Simple as that. I’d like to give them less than 1 star if Possible. I had to wait in the drive-up forever…. Only to find out they didn’t fill my prescription even though they had been calling me three days prior and I confirmed it was ready by calling them the day before I came to get it…..
AmyJo Johnson: Twice in the last week I have had issues here. First, I did curbside - waited in my car for 15 mins and finally had to go inside to get my items. Took a while to find an employee, then she kept saying "I didn't know you were here!" I followed all the steps - what the heck? Then she almost didn't give me my whole order and I had to correct that for her.Today, I'm home sick and ordered delivery items to help with being sick. I was accidentally given someone else's order, too! So I called, waited through the five minutes of prompts, waited on hold while the manager researched what happened, then he told ME to contact Door dash to get it sorted out.What?! No! Don't offer services you can't sustain. I've had good experiences here in the past and I know staffing is hard so I've been patient. But this was just ... I feel bad for the person who won't be getting their order now because Walgreens couldn't handle it.
Burton DeYoung: They're currently 16 days late on filling my prescription. Today I went in to check on my prescription and they told me it could be fulfilled in person. 40 minutes later they told me it needed to be ordered which means it will another 2 days. I never get a called when my prescription is ready so I doubt I'll get one this time. 18 days late on fulfilling a prescription is absurd.
Ted Ryfiak: Get the best drugs here!
Stephanie Shirley: Service here is deplorable. Twice now maintenance medications were not ready by the time the previous script ran out. So, no medication. Service is nonexistent. You will not have prescriptions on time & have huge wait times! Go somewhere else!
Fred Lang: Received a Covid test and someone did not put the state on the sample. Consequently the lab rejected the sample. Called walgreens and they could not help me. Called the phone number on the data sheet and they could not help me. Basically no accountability by anyone for the issue. No way to find out if this will occur again. In the past while going to the pharmacy the people behind the counter were so busy it looked like pandemonium. People not knowing how to enter data. They need to have more people behind the counter with specific responsibilities. Maybe it is a mistake to have pharmacies handling these new responsibilities brought on by covid or they need to staff up to handle them.
Bill Stockton: God luck getting help at the pharmacy. They NEVER answer calls and then are rude when you go there.
Diane: This pharmacy is very busy. You will most likely have a long wait for your prescription. I spent 43 minutes on hold this morning to speak with a pharmacist, and still did not get through. I plan to go elsewhere from now on.
Carly Plank: This pharmacy is SO TERRIBLE. I can understand being overworked for a few weeks—things happen, and there are COVID appointments too. But if they can’t fill a prescription in 3 whole days and refuse to answer the phone, they are dysfunctional and need to do customers a favor and close so we can get our prescriptions filled in a timely manner elsewhere.
Jack Tuinstra: It’s been 8 days since they received a script for a prescription and the web site still says “pending review”. Something really bad has happened to this pharmacy.
Shellie Edwards: Do not get your booster or any vaccines here. They are the worst. Appointment was for 1:45 arrived 1:25 because they say be here 15 minutes early or you could lose your place. Don't worry, they won't be on time. With the exception of one young girl, the staff is rude an unprofessional. I am not sure I would get prescriptions there either. It was so unorganized.
Sierra Hawley: the pharmacy is over capacity, ive w8ed 3 days for the script and ive called multiple times to get it and they say itll be done in a half hour, yea not. the drive thru is always busy with a hour w8 everytime. switching to a less high traffic store 🤧
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7. Walgreens - Cutlerville
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· 46 reviews
8 68th St SW, Grand Rapids, MI 49548
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Kristy Turner: Overall, this is usually my favorite Walgreens and my only Walgreens. However recently they have acquired some new staff and everyone has been pretty great except for this one lady I had to deal with today. I have this one prescription that sometimes there's a confusion with how to run it with my insurance to have it covered. Usually they can fix it within 60 seconds it's not a big deal and they quickly fix it anytime I've asked them to recheck. Staff member Julie, wouldn't go and double check when I asked her to and just proclaimed it's not covered. I asked her if was there somebody else I can talk to because I have been coming there a long time and this happens sometimes. And she told me well it's not covered. Finally I said do I have to come inside to talk to a different person. Then she finally got me a different staff member who had already corrected the problem that quickly before even coming over to me and solved the problem with kindness. Walgreens, Julie is not good with people and probably shouldn't be at the window.
Pure Deviance: Always a good place to find what is needed
Delores Johnson: Their pharmacy is slow as ever. They took 20 min to get me medicine. I was in line in drive thru and they weren't even doing covid test. The girl seriously took 8 min to get my medication. Everyone keeps leaving the drive thru. I dang near asked her did she need me to come in and help her. This pharmacy is the worst one so far
Jon Blake: Don’t expect them to fill your prescriptions or have them done the same day you ordered. They never have them done on time they’re always saying “Oh give me another hour” if you need your medicine to get through day to day life do NOT order anything from here. The convenience store is nice and friendly but the pharmacy is terrible I can’t believe they haven’t had more complaints or a staff change by now like come on.
Lonnie Polk: This was my main pharmacy to have my meds sent to. But now I don't want to deal with them at all. I see they are more costly then many others in the same area. Shame on you. There are more economical pharmacy then walgreens
Charles Tisron: Bought several items that were on sale. the sale prices displayed did not say anything about rewards. apparently the so called sale items are only for those with rewards. So when the items were rung up the total was about 12 dollars more than it should have been. I asked the clerk why the displayed sale prices didn't say rewards only. she had no answer. why does Walgreens do this? The clerk was rude and acted like my questions were wasting her time. Even though there was not another soul in the store. I think I should take my business to another pharmacy.
Anonymous: Some days may not be perfect but the workers in this pharmacy do their very best to help out the community! ❤️
Mike Clark: Good
Jody Smith: I love this location and it is about 2 blocks from my house. All in one shopping, from getting a prescription to browsing the left over holiday clearance(which I personally ❤️❤️❤️)).
john scoggins: Always nice place to shop.
Ann Biafore: Showed up for my covid booster appt. Had to fill out my paper work that I already filled out online all over again. Then 55 minutes later I go my vax. There was zero line. I don't have any idea why Walgreens makes us schedule an appt and then they are completely unprepared for us. This is our third booster and it has happened each time.
Curtis Bradford: I was standing in line when the cashier called IC3. The manager from across the store starts screaming at him that there is no need to call IC3 then continues lecturing him from across the store like hes a 3 year old. Meanwhile the FIVE of us line wait awkwardly while this manager berates an employee. If this is how you treat employees in front of customers. I cant imagine what its like to work for this company. I will not be spending money here anymore ill drive a little further
Mary Ellen VanStempvoort: Used this Walgreens for years but not any more. Entire pharmacy staff has changed since COVID. I’ve waited weeks for refills to be filled when it used to take less than a week. I’m still waiting on a June 20 order which is 23 days ago.
Justin C: The store staff here are very friendly. Typically have the items I’m looking for. Curbside pickup is also very quick and efficient.
Audrey Armstrong: Had what I needed in stock
Christa Hooker: I shop at Walgreens 3 times a week at least
Kenneth Kaminski: Average
Chris Grainger: We dropped in for some essentials. Very clean store with friendly staff. When we could not find a particular item, one young lady went out of her way to find it.
Muaarijih Lyons: Made appointment for vaccine had to wait 45 minutes and the tech took a break! Act like she didnt know her job. Very unprofessional
Cameron Wright: Really? They never have been good to me as of late. They need to get their act together. Never had my prescriptions ready when I needed them and they were inconvenient for me during the week. Never going to this location again.
Patrcia Clemons: Clean place. Helpful. Poor kid working ,they havehhave autonomously spewing select phrases out one after another all day to every single person.
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8. Walgreens - Grand Rapids
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· 48 reviews
1601 Kalamazoo Ave SE, Grand Rapids, MI 49507
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J L: Not much to say here other than it was a pleasant experience. Super friendly employees and no issues whatsoever.
Zoe Pfeffer: Excellent customer service!
Rhonda Love: The cashier was on a personal call thru our whole transaction, messed up the transaction. My daughter went and purchased her items at the other register and waited for me by the door. When leaving, that same cashier accused her of stealing. The store doesn't even give receipts anymore so couldn't provide, the other cashier had to vouch. Horrible experience.. Will NEVER return
Jason Dahlke: Helpful staff
Channall Mcclendon: This store is always stocked with what i need. The store is always clean and isles easily accessible. The pharmacy staff is caring and helpful when I'm picking up meds or dropping off prescriptions.
Taniqua Williams: I love shopping at Walgreens they always have something unexpected there I love everything about them
A.C. Smith: I feel like this Walgreens has been forgotten when it comes to any aesthetic updates or staffing. The pharmacy hours are often changing because of understaffing, the store is often dirty, and the staff are very obviously unhappy— the turnover is insane. I don’t know if this is a franchise or corporate, but dang, whoever is in charge at the top really needs to get their act together.
Maya C: They changed their pharmacy hours but it doesn't say that they're only open until 6pm on the automated call ypu get letting you know your script is ready... it says they're open until 9pm on the call. I went there after work just to see its closed. Pretty annoying.
sandra b: Outdated over the counter meds. Was going to replace it, but they were all outdated!
Ophelia Munroe: This is the worst and most unreliable Walgreens in town and it has nothing to do with the staff beyond the people making decisions.Management removed contact barriers long before regulations were lifted, refused to protect employees by enforcing mask mandates even after they didn't have to and were regularly seen without masks. This location also failed to keep vaccines available for the majority of the time they were needed.They have now begun shutting the building down for hours at a time and blaming staffing issues.Of course no one wants to work at a location quite literally known as the "Ghetto Walgreens".They can't keep staff because it's not a good place to work and higher ups apparently won't step down to do the work to keep a LITERAL PHARMACY OPEN DURING A PANDEMIC.That's not why I find them unreliable though. This is the second time I have gone to pick up my prescriptions in an emergency and not been able to get them because they simply decided.....to not be there during the posted hours.I was hit by a vehicle as a pedestrian yesterday and was trying to pick up my pain medication for my pelvic contusion. Now I have to contact the hospital to send it to a real pharmacy instead of this booze and candy cellar. This location literally serves no purpose to this neighborhood if it literally does not serve the neighborhood. It's almost always closed now. Or at least you can bet that it will be at some point during scheduled business hours when you're trying to fill your prescription.
Carole Sluce: Always have a good experience at Walgreens. Staff very helpful
Brenda Ingersoll: Shelves are kinda bare not the stores fault.Best manager is Alyssa she does her very best to get you what you need.
Karen Aquarius: The staff is always welcoming & helpful with items in the store. Family Oriented staff.
Lori Woodward: Walgreens is rude and involved in illegal activity in the pharmacy.
Kevin Bonner: I love it
Melanie Reeder: Good place, Good people!
Gaudy Barrios: DO NOT GET TESTED HERE FOR A PCR TEST, YOU WON'T GET RESULTS IN TIME IF YOU ARE PLANNING TO TRAVEL.
Jesse Dubridge: Non-compliance with executive mask order. They clearly don't care about the health of their employees nor their customers. Disgraceful and ignorant.
ralf schmitt: Grüße an alle deutsche Frauen 💋
M K: I went to pick up some photos I ordered yesterday. I was told it’d be estimated ready at 10:02AM by email. I came close to 1pm and my photos weren’t ready. I didn’t get an email or text message about it. When I checked my account, there was no status of my order.That’s 100% okay, they’re just photos, but the lady who “assisted” acted like it was a burden for me to ask for the photos I ordered. I didn’t come any type of way, so I’m not sure what warranted the attitude towards me.
Christopher Harris: Went there today. Half the the store had nothing on the shelves. Went to the manager and he pretty much blew me off, saying "we don't have any". The guy behind the register is cool though.
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9. Walgreens - Grand Rapids
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· 94 reviews
425 Fuller Ave NE, Grand Rapids, MI 49503
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Shelley Fraser: Went to pick up household "paper" supplies. They have the best prices.
Alayna Harlow: nice staff but i dropped off a disposable camera about a month and a half ago and they never called me to pick it up, no big deal. but i picked them up and half of the photos aren’t mine. so if you dropped off a disposable and are missing some i have them
c jeui: Never have prescriptions filled when they say they will. It's 4 hours after they said it would be filled. Still not filled.
Lisa Ramsey: I was seeking information as I may need to switch pharmacies. The technician at the window was in the middle of a task so I waited until she finally looked up & acknowledged my presence, asking what I needed. She then went back to her task, giving me zero attention. I waited until she looked back up at me then I began to ask my question at which point she went back to the task she was working on again. She was also chewing gum like a cow chews its cud. I told her if she couldn't give me the time & attention my inquiry required I would take my business elsewhere. Some people should not be in customer service positions. Do better, Walgreens. You lost a potential customer!
Heather Miller: It's Walgreens, so it has regular Walgreens things. There was a very rude woman in line in front of me, though. I felt so bad for the cashier. The layout is good and it's very clean. Wine selection was extremely low.
karin mortensen: What happen to the store, it is dirty and messy, no shopping carts .when the. Store was first build it was nice but now I will no longer set foot in there. The pharmacy is a joke I tried for hours to talk to some one , they kept hanging up , really sad
Douglas: Drive thru pharmacy. 5 cars. 10 minutes. Nothing happened. I left.
Kendall Garcia: Make sure you give yourself an extra 15 to 20 minutes when getting prescriptions. The wait is astronomical and asinine, they need to do better
Alyssa Gritter: This isn’t the closest Walgreens to me, but I still go here religiously. Y’all gotta stop bitchin’ about wait times at the pharmacy, they’re allowed to have staffing issues just like…the rest of the country... and unless you’ve multitasked like a pharmacist at 5pm, just chill. The staff is always friendly and willing to help, despite how awfully they’re spoken to. Mike, the pharmacist, is an absolute gem of a human and has helped me more than once when I had an issue with my scripts. Darrel (Darrell?), who was working the register tonight, lifted everyone’s moods with a constant smile and a quick riff from a popular Disney movie; great voice, by the way! (Ask him to sing you something!) Truly appreciate all of you, I’ve been coming here for years.
Ellen Jones: The very rude young lady behind the counter forgot to print my pictures and gave me attitude.
Leanne M: I've never had any issues or problems here. It's always been convenient and easy to come in and grab what I need! This is obviously a busy location so sometimes they are out of stock on a few things and the line can tend to move pretty slow
Matthew Clark: DO NOT send your prescriptions here. You will never receive them. It is the worst pharmacy in the history of mankind and I’m not exaggerating.
Rhonda Fetterhoff Carey: Great service and friendly staff. Always a big coupon book available for savings on multiple products.
Alexander Manning: If you don’t have patience then they are gonna learn you in that. A little wait but always polite and helpful.
Kaitlyn Pall: I have been sitting here for 50 minutes now waiting on a prescription. The staff let people cut in front of others without a care. I have been on hold for an hour with this pharmacy before multiple times, only to be told my medication isn’t in stock. Do not come to this pharmacy if you don’t have at least an hour to spare
H Baldes: No one ever at the counter. had me waiting 20 minutes for someone to come.
Chelsea Dee: They we're out of more than half the Tylenol sizes. I just wanted extra strength Tylenol and the only size they had was 100. Then when I tried to put in my Walgreens Rewards My account wasn't coming up. But I was logged in on my phone and had my membership number right there. The employee didn't know how to look it up and refused to get help from other employees or a manager.I will never give them my business again.It's understandable to not know how to do something but to just stand there and look stupid instead of trying to help is an unacceptable response to a customer's problem.
Stephanie Curnow: Sat on the phone with pharmacy for 30 min and no one ever answered. Did this twice
Daisy 1: Pharmacy worker was very rude to me over the phone. Can only imagine how they are in person.
Matthew B.: They restock (as in, unfill) your prescriptions way too fast, and I’ve had them give me the wrong amount on multiple occasions.Website tells me to call. I call this pharmacy. After ten minutes of frustrating prompts, I finally get past their robot, only to be put on hold for an hour before giving up. This is the pharmacy from hell.If I had to use this pharmacy for the rest of my life, I think I’d rather succumb to my disease.
John Allaben: Horrible wait times at the pharmacy, and it doesn't matter if you go inside or try the drive thru. Everyone here just seems untrained and unprofessional ESPECIALLY the manager Chris. Totally amateur
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10. Walgreens - Grand Rapids
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· 8 reviews
2643 Kalamazoo Ave SE, Grand Rapids, MI 49507
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11. Walgreens - Plainfield Charter Township
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· 75 reviews
3610 Plainfield Ave NE, Grand Rapids, MI 49525
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12. CVS - Grand Rapids
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· 37 reviews
1550 Lake Dr SE, Grand Rapids, MI 49506
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13. CVS - Grand Rapids
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· 59 reviews
727 28th St SE, Grand Rapids, MI 49548
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14. CVS - Grand Rapids
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· 47 reviews
1155 Fuller Ave NE, Grand Rapids, MI 49503
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15. CVS - Grand Rapids Charter Township
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· 26 reviews
3590 Plainfield Ave NE, Grand Rapids, MI 49525
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16. Rite Aid - Walker
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· 20 reviews
2036 Lake Michigan Dr NW, Grand Rapids, MI 49504, United States
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17. Rite Aid - Grand Rapids
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· 38 reviews
2410 Burton St SE, Grand Rapids, MI 49546
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