Best Savings Bank Grand Rapids Near Me

Backyard Guy: Inconvenient hours for anyone working 1st shift. No mobile deposit for long time members. No restroom for their clients. Friendly staff, though. Also, interest rate is not competitive.

James Kok: I have always found them very helpful and friendly. They handled some confusing issues well. When they didn't know the answer to a problem they consulted with knowledgeable people who did.I found that their professional approach worth a little bit of extra time.

Jordan Cousins: Do not bank here. Flagstar is out of date and a waste of time & energy.This branch, specifically, has been very frustrating and slow to work with.

Amy A: If I could rate them a 0 I would! Very unfriendly employees and out of date. I was so happy to leave!!

Seir Monroe: If you're looking for a cookie cutter bank keep driving this is a grown up bank and one that is looking out for your future. No tellers and personal one on one banking almost like a credit union but a little like a bank live it everyone knows you like family

Festival Davis: Don't waste your time here. The comerica across the parking lot is 20 times better and way more friendly.

Jonathan Seely: I've been a Flagstar customer and have watched them go downhill for the past 12+ years. Most recent negative experience was at this branch where a half hour before close, there were 0 tellers working (not terribly uncommon here) and two personal bankers handling both the drive thru and the lobby. One banker was involved in a long difficult situation with another customer, while the other seemed to dragging out a transaction with another with lots of small talk. I am fine for being friendly, but all I wanted was to withdraw some money from my checking, and I stood waiting from 4:21 pm to 4:45 pm before anyone assisted me. There was also a customer at the drive-thru who was clearly as frustrated as I was, as he wasn't even acknowledged by the staff. There was no reason the staff couldn't have interrupted what they were doing to find out what I (and the customer in the drive thru needed) and taken less than 5 minutes to handle our transactions before finishing up with the other customers.Anyway, I waited long enough and have gotten bad enough service over the past few years that I decided to go ahead and close both of my accounts, which the staff did without even asking why. Honestly, had I not had 30 minutes to stand and think about it, I probably would have left them open.

joe cato: My girlfriend got mugged at this bank atm

Jo Vanderstelt: Love ❤️ my Credit Union. So helpful and easy to work with.

Julie Powers: Best experience ever from applying to closing. Highly recommend Gregg and Sarah! So patient and accommodating.

Official Von Ruff: Welcomed with a smile. Even when busy, things are stopped once you enter the doors, and will be asked to wait as he/she finishes up.

Seve & Irene: Buen servicio . Gracias Yesica . Cualquier pregunta no duden en llamar y preguntar

Tam McKinney: Great

Erick Smith: Do not do business with Consumers Credit Union. They removed all my prior reviews because they don't want the public to know how incompetent the lending department is, especially Greg Wirenga. He screwed up my loan so bad, this ha effected my life and he never apologized for the mistake. This along with the high fees, bad customer service and lack of compassion I am in the process of moving All of my business elsewhere. Everything cost here and they will charge tpu a fee and not notify you even if they are rifht in person. Take your money elsewhere.

Doug Nyenhuis: Great Customer Service.Erik E. does a tremendous Job.Very thorough and professional.

Jody Bode: Brittany greeted me and walked me through setting up my account, answered all of my questions and introduced me to the E-Teller system. Very friendly and professional

Tony Burke: Just sat up my new membership with Jessica at the Breton/Burton GR location over the phone after meeting her for my first ever visit to CCU on Monday. She is awesome. This is a very happy and welcoming experience and look forward to this new relationship and getting away from my abusive relationship with the bank.

Amanda Rostic: I had the pleasure of opening my first business account with Consumers Credit Union and this experience has been amazing. Jessica from Consumers was so kind and helpful. I am excited to work with Consumers long term

Brent Gates: Very helpful and easy to do business with

Jasmine Mileham: I came in for a new debit card and the teller helped me with a lot more than I knew I needed help with. I didn't catch her name, but great customer service! :)

Kayla Carter: Banking here is honestly great, although my last encounter with an employee was pretty odd. She had her Bluetooth headphones in the entire time she was "assisting" me and was far from attentive, or vocal.Her name was Alyssa Ortega. Abby was great though for what it's worth. Customer service goes a long way. Maybe Alyssa will be better next time and was having a bad day that day. Either way, terrible customer service from her.

Ryan Davis: Worst bank I've ever had to deal with on a loan. If you want to pay thousands extra for your loan this is the company for you

Peter Dieleman: The CU representative was very pleasant as well as informative.

Hugo Delgado: Amazing service! Thank you Consumers Credit Union!

Jon Benedict: Friendliest financial establishment I have stepped foot in. Their customer service is the gold standard as far as I am concerned and their mobile application is miles ahead of their regional competitors. Shout out to Jessica and Alyssa for being knowledgeable about their services and helping me with questions regarding commercial loans.

Justin Meachum: Zach was very helpful and friendly

bradley hunter: Great timing on refinance with Gregg. Consumers made the process efficient and very customer focused from beginning to end. Very pleased with the outcome!

LaRay Russell: Solved an issue I had with my account right away.

Cheryl DeKruyter: The bankers here are not concerned about service. We entered the bank with over 20 minutes to close in order to open bank accounts for our kids. In order to do this, we all have to be there (mom plus dad plus kids) which is VERY difficult to do on work days (dad working, kids in school, etc). The banker on duty was on her computer (not helping anyone or even on the phone) but told the teller that she couldn’t help us because was busy. She didn’t even bother to come and tell us herself, to ask us what we needed, or apologize that she was working on something so important that she couldn’t help the customers in front of her. We weren’t even asking for the process to be completed today. We just wanted to sign the papers that we both want to open these accounts for our kids. We would go to another bank completely if we didn’t have all of our other accounts here. This is not the bank to come to of your looking for service from a banker on a Saturday.

RENE L.: Frankly put I will never bank with this bank. Had to fill my prescription at the pharmacy across the street. I also needed a couple rolls of quarters. I keep them in my vehicle for meter's and such. Usually I go to Huntington or Chase and never have an issue. The teller here refused to give me them stating that the bank only offers change to account holders. If I went to my bank they could surely give me some. I don't have a bank. So I left and proceeded to the Huntington Bank a mile or so away where the teller not only gave me the 2 rolls did so in a welcoming and friendly manner and wished me a great day.

Bob Deboer: Don’t appreciate the litter around there building !

Michael Stratton: Friendly and honest bank. Teasha explained their checking account perks and set me up with an account in less than half an hour. Definitely recommend 5th 3rd.

tarrah gee-bliss: This location has very poor customer service, won't be returning.

Keenan Goodwin: I’ll start by saying this was my first time at this branch.I know that I was cutting close to the time they closed, but chose to go anyway. There were a few people ahead of me, and I was okay with waiting. The young woman behind the counter was the only one working and mind you this isn’t even her typical location. She was very professional and handled herself with such poise despite working both the counter and drive-through.A HUGE kudos to her, she deserves a raise and time off. I wish I had gotten her name to pass along word to higher up. Very pleased by her professionalism and attitude!

leo mateo: People just don't understand the inner workings. Saturday is the worst day to come because everyone shows up. Expect to wait. 53rd has been good to me.

Cody Cole: Unbelievable. Worst bank I’ve ever been too!Staff was very rude and they treat you like garbage. Trash store with trash employees!!Do “NOT” use the ATM

LONELY LION: Really nice people, always concern to help me when i need to know or ask questions.

David Zandstra: Banks has escalating team membersYes to escalate problems for the customers read my Google reviews fifth third has done this to me and I know what I am talking about and I am 100 percent right and I am not alone even wikipedia states controversy within fifth third means fifth third is a corrupt banking institution and the they are criminals not the customers From the owner down the tellers

Ricky White: The people who work at this branch are awesome idk what everyone has shoved up their but but it must be pokey 😂 and i normally hate bankers btw.

Nick Phelps: This has to be the SLOWEST bank in the world. Every time I'm here it takes at least 20 mins in and out. Even if I'm first in line. I've been sitting in the drive thru for 18 mins now. Only two cars were ahead of me and i haven't even gotten you the window yet. Horrible!

Andrew Martin: I went into this place on saturday to deposit a large check they asked if i needed the money to be available that day I said no monday is fine. They reassured me the money would be in my account monday morning and to call if there was any problems. It was not available monday morning and when i called they said there was nothing they could do. I'm a new customer at this bank and i'm strongly considering leaving

Lisa: Brought my check in from work to get it cashed. The date was a day early the women refused to give me my check back. When I explained she couldn't do this and to get the manager, she gave it back. I'd been banking there for 3 months. I cashed my check the next day and closed the account. My husband and my sisters friend have all had bad times with this bank.

Morgan Holliday: Get a direct phone number for each branch. Frustrating as hell to wait on hold or get a call back to have simple questions answered.

Juan Granados: By far the best credit Union to work with! They are super helpful and easy to get ahold of right away. Highly recommend it!

kris duttlinger: I'm a member at a different credit union and asked a dealership to see if I could borrow a small amount to get a used car. Instead they sent my credit app to MSU federal credit union for $11 grand, I got the letter today with a denial due to the fact I don't own real estate? I was looking for something cheap

Tae Jeon: Nice good place

Tedious V: This is the most relaxed slowest paced financial institution I have ever visited.So much so, most the employees seem that they would rather play on their phones than handle the simplest requests, management is no better when prompted. the tellers are given a certain amount of discretionary powers, and if you aren’t an insider, they defer to a serious amount of attitude like you’ll never see in a professional environment. Take your money and run! … before they do

Kevin O'Neill-Boehm: Great people

Chuck Telgenhof: We are members at 4 different Credit Unions. MSUFCU is by far the most inconvenient to deal with. Good luck getting anyone on the phone to help you. They are more like a Fifth Third or Huntington Bank as far as fees go.

liz metzger: 7 years of work experience with good credit... apparently not good enough for a small loan. Horrible service-- on top of misinformation.

Jake VanDeLaare: terrible customer service both online and over the phone. Terribly slow at EVERYTHING and the functionality of the online banking is dated and offers so little that you have to go into the branch or "allegedly" call to do anything.

Deron Jackson: At MSU Federal Credit Union as a regular member already for the past 5 years now. I really appreciate the good customer service from Loan Officer Sarah Dupras, on September 28, 2020. To help me get my 2019 Chevy Equinox to be refinance through them at MSU Federal Credit Union for a better interest rate and lower monthly payment. The whole process took about an 1 hour and 30 minutes with Sarah, by explaining everything to me as a MSU Member. One step at a time on refinancing my 2019 Chevy Equinox with their options and agreement terms through MSU Federal Credit Union. I enjoyed the whole process experience of working with Sarah, for my new auto loan as a MSU Member.

Meshira Moore: The website says that they are open to the public, but they require a $10 alumni donation if you want to be a member, and they ran my credit report without my permission. I signed nothing and agreed to nothing for them to do that.

Elizabeth VanDeWeg: Absolutely the best banking experience. I have been with MSUFCU for many years and have always had outstanding service. Before the GR branch opened I had to do many things via online and the mobile app and it was always seemless and easy to navigate. Employees are enthusiastic, kind, well trained and great at suggesting applicable options with every interaction whether it be for CDs, savings, checkings or loans. I will never put my money or trust anywhere else.

Miles Warren: They have your best interest at heart

Katrina Jeffreys: MSU Alum and been with MSU FCU since 1983. Great service and always can find a convenient location!

Mitchell Repp: Great Credit Union! I have been a member since the beginning of 2018, with no complaints. The do have a few membership criteria to meet, but it was not a big deal. They have much more of a personal touch, and communicate via phone/text which is great! There is not "big bank" feel to MSUFCU at all. My wife will be joining shortly. A+

Coach John Robinson: Great service, non traditional feel.

Alyse: Literally the worst. Terrible web based services, ridiculous rules/regs about "going in person" for certain things that NO OTHER banks require. Really upset that my employer requires me to use MSUFCU for my HSA; would rather go with my regular bank, PNC. Extremely frustrating to work with.

Brian McCauley: Banking here is like banking in the past. They still require documents to be printed and scanned in. A customer trying to pay THEM has to jump through hoops instead of them jumping through hoops in order to keep their customer. I would recommend many other credit unions before going here.

Dark Swim: Hands down the best Bank/Financial Institution available.

Sergio Menjivar: I have from lansing nice bank

Ed Parish: I have not received a mortgage statement within 3 days of the due date in the last 3 months that was here ontime to pay the payment, something internally? I like to pay on time, frustrated

?: Had a very hard time with United Bank. A continuous problem with this bank is getting locked out of our bank accounts for online banking. Good luck trying to get back into our accounts by getting them unlocked. Their accounts specialist by the name of Sarah Gilman did nothing to help us other than to tell us to do the same thing we have done for multiple days. She refused to manually reset our password. Tried calling the bank manager Joe Manica with no luck either. I would not recommend United Bank to anyone as a primary bank.

B G: We have been with United Bank for over 30 years. Never had a problem and someone always available to help when you need it.Bill & Linda

Gary Wadsworth: Great friendly professional service!

Cameron Wright: I can't access my online account. Please fix this.

Jo Ann Hatfield: United Bank is still a small town bank with big bank services. They treat everyone with respect.

Dylan Seif: Got harassed by the guys in the east Paris location and I will be closing all my accounts with this place highly don't recommend banking here

Alisa Wilde: We have worked with United Bank for many years with several different accounts. We have been very satisfied with our service.

Patrick McLeland: If there was less than a star I would give it. Like most people, I like to think of myself as a savvy guy financially. I do my best to keep up with taxes, manage money effectively, and take the right precautions to protect my assets. Unfortunately, as citizens we have to work with financial institutions that historically and presently are incompetent when it comes to their primary business, managing and storing people's money.United Bank is chief among incompetent financial institutions, and here is why. (1) They moved my assets from my account without permission, (2) they gave those assets to an unknown to me financial institution, (3) In trying to have my fun released to me, I was given wrong information and only emailed that the information was incorrect, and (4) When I was able to loginto there backwoods level, inception email protal, I was told that the new document that I had to fill out because I was given the wrong information could not be processed because I submitted it on the date it was due.Hmmmm, so we have United Bank, a floundering financial institution, NOT taking responsibility for their actions, they misled their client, and they use technology from the late 90's. Does this sound like an institution that will keep your assets protected? Do you really want to give your hard earned money to a pace that will so easily dissolve your assets and chuck them to another company without consent?I don't know about you, but I have seen children manage money better than United Bank. Do yourself a favor and go to any other bank besides United Bank. They will only disappoint you, and make your financial life more difficult.*My comments are based my personal experience, and are opinions. Nothing stated was meant to slander or defame United Bank nor is it my intent to present false facts, rather share personal my personal experience using their services

Nick Postma: App doesn't work, online banking doesn't work, and now ATMs are down at every location. Their customer service has been worse than useless and just waste my time. In disbelief by the lying and incompetence.

Zachariah VanderWerf: I am really frustrated. This is the 2nd time I have been on my way home at approximately 2am in the morning and my United bank card has failed to work. I need my card so I can pay to fill up my gas tank. I contacted United bank over the phone, which took forever, just so they could tell me they are doing updates and I can try my card at 3am. In the meantime I'm stranded at a Speedway gas station waiting until my card can function again.

Christine Mulka: They performed back flips to help me.I love my bank.

chris vandomelen: They are horrible a customer service. Withdrawing money without your consent.

MEGAN’S Sister: Don’t go to the tellers for close out a loan. They will do it and it may or may not be paid off and closed out. Then it won’t get fixed and the loan person will basically tell you it’s your fault that the loan didn’t close properly because tellers shouldn’t be doing it. Couldn’t tell me why I owed $38 after “closing it out” either. I’m good. Closing my account.

HAMADI OSMAN FAQI: I love this bank

Joe G: I’ve pulled out large amounts of money here. They are super friendly and always ask if I need my own room to count it in front of me. Great staff and a good location.

Yin Chen: 2019/10月開戶經驗。帶護照簽證，提供手機和地址就可以開戶，銀行提供零錢更換紙抄服務

NuNu's World: I love this place and everyone that works here. Fiki is the best, and my number 1 go to!

Tori Baker: The loveliest ladies at the front counter. They always welcome you with a warm smile!

Jodi Johnson: The bank tellers are very friendly. This bank is my favorite!!!

Day Tripper: Fast drive thru service, the representative was friendly and helpful

Steven LaRoche: Alot of Bosnians at this branch they are wonderful. The manager leaves more to be desired. All and all good branch

Leyvis Arrieta: I always visit this bank and the people are very nice and efficient.

Rob Bannister: Panera always has tasty food.

Mike Smith: Somalis and Bosnians at this branch. Avoid

Erin Horoky: Horrible customer service at all grand rapids branchs. I don't want to make an account. I want to talk to a person. I have been on hold for over an hour. After an hour the message times out. Starting hour 2. They send personal information via email. I'm trying to tell them I am getting someone's account information. How scary that I know someone account balance without ever having to add a password. I would NEVER open account with such a careless bank. Be very careful, I know personal information that the are sending via email. I did speak to 1 person and told him and he transferred me and I was put on hold until the message timed out. HOW CAN YOU NOT TAKE THAT SERIOUSLY! So there is a person who knows this is happening and clearly doesn't care!

philmon roglidiccio: Poor customer service from Kayla Kurdelski-unresponsive and rude

Sarah Stengel: I honestly have been blown away with their customer service. They are an amazing group of people, and I will continue to bank with them.

Wat Dat: Awful, snobby staff at this location. When I tried to close my account, a woman teller tried to convince to not to close it. I asked her to please just close my account, and she accused me of being rude to her.

Bill Day: They are a very responsive bank and helpful with different account options! I have my business account here.

Scott Corder: Quite simply, banking is one aspect of life where bigger is NOT better. A long-term, personal relationship with my banker has always been and continues to be a key component of every business and personal decision I've ever made.This perspective has been engrained in me since my childhood. My grandfather and great grandfather owned the bank in a small rural town in northern Minnesota where they knew each of their customers personally.As a result, when it came time for me to establish banking relationships in Michigan, my highest priorities were for my bank to be LOCALLY owned, to know me personally, and for them to fully understand all the unique factors that may influence my financial decisions.In what turned out to be perfect timing, First Community Bank was establishing its presence in Grand Rapids just as I was looking for such a relationship. In fact, I still utilize what turned out to be just the fourth personal checking account they established at this branch location.In the well over 20 years since, First Community Bank has not only handled all my multiple personal accounts, they have also been instrumental in helping me manage the sometimes quirky financial needs of the S Corporation business I own and operate. Most recently, they have been instrumental in helping me understand and successfully secure PPP assistance for my small business.Throughout this time, as my life has progressed from being single... to purchasing my first home (which was also a rental property)... to establishing myself as business owner... to getting married... to raising children... to sending kids off to college... to managing the needs of my aging mother in perpetual care.. to preparing for retirement... the staff at First Community Bank has always responded promptly, eagerly engaged and crafted their expert advice and solutions to my unique and changing needs.First Community Bank is my trusted advisor in the truest sense of the term. The people who answer the phone know me personally. The people who greet me in the branch know me personally. The people to whom I look for advice and guidance know me personally. This gives me incredible confidence as I continue to navigate whatever challenges life or society may bring.The bottom line is that banking should be, and always has been for me, a deeply personal experience. I can confidently and emphatically report that First Community Bank delivers this in spades.

David Korte: Fantastic experience with First Community Bank. The application and approval process was seamless. Documents were delivered to our home for signature. The process was very professional.

Renae Gibson: Very friendly and helpful staff, with a very user friendly online system.

Miles Schmidt: Friendly, prompt, go-out-of -the-way service - not only for us but our clients. Scott Seifferlein and Mark Brant are so easy to work with, personable and hands on. Why don't you give them a try?

Jessica DiPiazza: Impeccable customer service! They have been nothing short of amazing to HWC, always available to help and make sure we are happy and in need of nothing.

Sam Persons: At first I was resistant to switching my business accounts to a smaller/local bank. Now having been with FCB for several months there's no comparing. Anything I need help with there's a fast response for - Phyllis, Scott, Mark, Lisa... they all rock. I even get emails on the weekend sometimes (from a bank??!). The mobile deposit function for my business is also epic - no more trips to the bank with 70 money orders from rents. FCB has genuinely made my banking much, much smoother. Kudos!

mark jesin: I’ve had wonderful experiences with First Community Bank since the moment of our first meeting over 2 years ago. They have been so attentive and reliable in all of our communications and have been a key partner in our business’ success. If I could give them higher recommendation than 5 stars, I would!!

Janis Petrini: Working with Mark and his team has been phenomenal. We have received 5 star service from Mark and his team and we are so impressed with their excellence. I highly recommend this bank and their approach to their customers.

John Clark: These guys provide great customer service.

Angela Terry: First Class Bank! Moved over 20 accounts this past year with ease. It's so incredibly nice to speak to a local and live person.

Jodi Slager: Great service and staff.

Chip LaFleur: First Community Bank has been an outstanding bank for my business since we decided to move some accounts over to them. Their team is proactive, responsive, and cares about my company. Their leadership demonstrates this by maintaining an awareness of our organization and looking for opportunities for us, where appropriate.It's great working with a bank that knows how to look at the big picture and that understands the needs and complexities related to running a business like ours. I've recommended First Community Bank to other business owners, and would highly recommend them in this capacity for anyone who would consider making a change.

Kristen Ritzema: Scott and everyone at FCB have always made us feel like they are an extension of our family and our business rather than just a bank with transactions taking place. They've always been very prompt at addressing any needs we've had and have made it very easy for us to make the decision to work with them now and into the future! Would highly recommend working with them!

Matthew Stout: First Community Bank provides proof that some banks still understand the importance of quality customer service. When I visit the branch, I am greeted with a smiling face and a sincere desire to provide a positive banking experience. This desire is proven with quick responses to my questions and excellent strategic advice related to my banking needs. In an age where most companies treat me like a number, First Community Bank makes my small company feel like an important client.The pleasant service provided at the Grand Rapids banch is balanced well with a robust, user-friendly online banking system including an app that makes depositing funds quick and painless.I highly recommend working with the Grand Rapids team at First Community Bank.

Chad Rayborn: Professional, always willing to help and go the extra mile to get things done as promised. Great folks to work with!

Dave VanHouten: Mark , Scott and Bryanna have been wonderful to work with. They provide the great, personal, and professional service a growing business needs. We love working with FCB.

Steve Brohl: FCB has been great. I enjoy having a person to call/email if I ever have questions or a request.

William Morgan: Customer service and personal touch would be the best way for me to describe First Community. I have had several times where I needed task handled and found they have exceeded my expectations. It's also nice to go to a place where you are always greeted with friendly faces and a positive attitude.

Jim Lynch: I have a business account at the Grand Rapids branch. They have excellent front line service. Everyone I have had interaction with at the different levels of the organization has been very helpful - highly recommended.

beth tippet: inside tellers have been very courteous in recent month

Deborah Shumard: Fast & no line!

Andrew Dagwell: Good people here. Friendly, welcoming and genuinely interested.

Michael O'Callaghan: excellent bank with competent, efficient, friendly staff