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1. Travelodge by Wyndham Grand Rapids North - Grand Rapids
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· 195 reviews
777 3 Mile Rd NW, Walker, MI 49544
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Melissa Basa: IF YOU LOVE YOUR FAMILY DO NOT STAY OR EVEN BRING THEM THIS HOTEL!!! THAY ARE INFESTED WITH BED BUGS AND REFUSE TO GIVE A REFUND BECAUSE THEY SAY THEIR HOTEL IS CLEAN!!! IT IS DISGUSTING AND THEIR ARE BUGS ALL OVER THE BEDS!!! IF I COULD GIVE A ZERO I WOULDRooms: 1/5|Service: 1/5|Location: 1/5 …More
Ron Key: The staff are a hoot ...but they are also strict and seem to want to keep the people they house safe and make a comfortable home or vacation spot for everyone they serve..they are doing lots to improve the place fast far as furniture look. And rewards for stay earning up to a free week or month u set the bar there..I think it's a lil on the over priced side .. especially since it's just beginning to take some big steps pillow tops...fluffy towels and pillows.nice mellow tan walls sets the mood really I dig the place ...it's a familly thing or real tight community.not judgy .respect it and ull find a home...they work hard to keep it safe..
Phyllis Boynton: There are great people here. It's a blessing to live here. Have a Happy Easter everyone!Safety: We're safe here. There's a deadbolt,In our room. We are happy here.
Poetic Soldier: We went into the room and immediately left. It smelt of cigarette smoke and there were bed bug droppings all over the mattress. I do not recommend at all.
kateland roberts: Very gross the room were nasty and has cockroachesService: 1/5 …More
Lola thorns: The cust service rep older lady didn't purposely answer the phone lied about mgr being gone. because she is mean rude and needs training foreal. She has an attitude out of this world knowing what she knows wouldn't it be much wiser to be pleasant. She purposely didn't answer and when she did Mad attitude. Good luck wyhdam.Rooms: 5/5|Service: 1/5|Location: 5/5 …More
Gabe Montalvo: Nothing special for sure.Rooms: 2/5|Service: 2/5|Location: 1/5 …More
Brynn Taylor: Horrible horrible place internet is very weak and I was kept up til almost 3am because ppl was screaming they was bout to shoot other guests at the hotel. I will never stay here ever again I would rather sleep in my vehicleSafety: Not safe don't bring childrenNoteworthy details: Staff at front desk is suspect. Pretty sure they only put the money for one night on the drawer and kept the money for the second night
Sheri Hahnenberg: I have been room here and I getting back after working 8 hours the office wanted to talk to so I go there and said I have to move when my rent is up because someone guest that was here banging a ball on the floor all night and I went to the office to let them know and they requested a refund because there was a confrontation with my old man who has to use a walker to get around but he was the one banging and making noise over a week or so and I would not give this place and stars at all since I have been here they did not even come clean the room I did it all myself
Jo Wolgamott: Flies kept me awake. Front desk woman was rude. The room reeked of cigarette smoke. But when checking in, there's a sign that says, No Smoking of Marijuana in the Rooms. Apparently cigarette smoking is ok in the rooms. When walking into my room, the beds were, what it appeared to be, not clean with stains on the bedding. The bedspreads looked as of they were just laid on when coming into the room. Room was filthy. No TV remote.
Ellie Wierenga: Visited a friend there and the rooms were clean but some of the rooms are missing screens to their windows which I find is kind of odd that they don't replace them But the rooms are clean
Heather Andree: Hate it not safe.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Sara Ralph: Dirty, smelly and small! Bugs on the floor. Do NOT stay here 🤮 I walked in, went the 6 steps to the bathroom and went back to the check in to get the hell out of there!
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2. Knights Inn Grand Rapids - Kentwood
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· 459 reviews
3524 28th St SE, Grand Rapids, MI 49512
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Lynnette Niemann: So I read the reviews before going there. I was desperate since the super 8 kept giving me dirty rooms. Finally, they canceled my reservation free of charge at super 8, and I was left with nowhere to stay. I called this place and he gave me a good rate so I went. The room was clean. Sheets were clean. Ripped and had a black magic marker stain, but clean. I didn't find any bed bugs. I haven't found any bites. It's pretty basic. I always come with my own toiletries, but they didn't have kleenex. Mini fridge and microwave were clean.The lady at the front desk was nice and polite. Made conversation with me. Told me were to park and enter. The outside looks awful. Cigarette butts covered the ground and sidewalks. I smelled pot outside, but never inside. It was nice and quiet for me. I never saw a roach like others claimed. The only weird thing was that the heat was on when I entered the room. Otherwise, I can't complain. I just needed a bathroom and a bed for a cheap price, and that's what I got. I would stay again. I like how it's inside and you don't enter the room from the outdoors.
Monica: If I could give negative stars I would’ve. The phone doesn’t have a cord you cannot dial out or front desk. They charge you a $25 refundable charge for any smoking. I look up there is no smoke detector. It looks like someone yanked it out the ceiling. Dust stuff so no cleaning, and ventilation system is filthy in room also. If you have breathing issues DO NOT come here. It’s dust even on the remote. No roll of toilet paper just the half roll on holder. Flat pillows, someone else’s hair on sheets…smh. They can do a lot better.
Ronald Averill: Best place to have a nice relaxing night and to get some restRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More
Ronald Covington: Great for one night stands..Rooms: 2/5|Service: 2/5|Location: 2/5Hotel highlights Quiet …More
Heide Morgan: Comfortable bed linens, bed, pillows and towels. Small bathroom and low toilet. Clean, quiet, close to airport. Minimal service but polite and friendly. Good price.Rooms: 5/5|Service: 2/5|Location: 4/5Hotel highlights Quiet, Great value …More
Casper Sweeney: Honestly, I’m never one to write a review, but this place is by far the least safe and rudest hotel I’ve ever been to. A room was needed for my partner and she witnessed loud and aggressive domestic violence in the room next door, which the staff ignored and continues to deny. A good samaritain even went to try and help the poor woman who was being loudly abused. This event was very triggering for my partner and I hastily moved her out of this hotel within hours of checking in. Do not stay here if you value your safety! The staff will ignore any and all safety and health concerns. The location is convenient, but someone needs to do something about the sheer lack of compassion and empathy amongst staff.Safety: Awful and not even a consideration.
Denny Hernandez: Pretty good for the price.Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet, Great value …More
Moneil Saunders: Before you send people to serving hotels you need to send some people to investigate cuz the hotel you guys let me book was horrified and I'm very upset and I wish I could I want my money back some way somehow I want my money back they didn't even return my extra $25 they took so it's somewhere you guys need to give you my whole refund or I will file for a civil lawsuit
Christopher Smith: ROACHES! Please do not book at this hotel/motel. I should’ve read the reviews before booking my stay here, but I was very ignorant. Not only are there roaches in the rooms, AND THE STAFF/OWNER KNOW ABOUT IT, they will NOT offer you a refund. Instead they say “there’s no roaches. None of our rooms have bugs” when I literally have the pictures on my phone. They offer to move me and my boyfriend to another room to which we accepted so we could have a semi-clean room to wait in while we booked our next hotel because we were not staying a single night in this place. The beds, filthy. Stains look like either someone peed the bed or sweat off 3 years worth of dirt. To cover it up? They just put a second sheet over the bed. Which was also stained and dirty. The towels… stained and have gross hair on them. The bathroom?? Gross and looks like there’s literal fungus/mold growing. But don’t worry guys… they have brand new furniture/cabinetry from Walmart that they built for the rooms. If you ever walk into a room and see the AC is on, be afraid. I’m assuming that’s how they keep the roaches hidden until it gets warm and they swarm. Just for them to say “we don’t have roaches.” Absolutely horrid. Will NEVER return. I can’t believe a staff that would argue with their customer over the fact that there’s ROACHES in their room and they want a refund. But beware, they won’t refund you unless you check out within 15 minutes of check in lol
Adam Ab: Need cleaning inside. Dirty placeRooms: 2/5|Service: 5/5|Location: 5/5 …More
Jennifer Spicer: Rooms: The bed was horrible. I actually slept on the floor. It was surprisingly more comfortable. For the cost, it still isn't a good deal. Updated furniture with sh!t mattresses just poor planning. Staff seemed nice.Noteworthy details: The parking for trucks and trailers is non existent. It was WAY too much for what it offers.
Amanda Young: Just dont!!Rooms: 1/5|Service: 2/5|Location: 4/5Hotel highlights Quiet …More
Claudia Nick: Honestly RUN! The place was filthy! The pillows were yellow, floor was sticky, and the sheets all had stains and looked like they hadn’t been changed! There was smoke stains on the ceiling and the microwave was disgusting!I asked for a new pillow that wasn’t yellow and new sheets, the OWNER called me a problem for asking for this.My husband walked to the office and the OWNER told another man that he will get him a clean pillow soon.NO REFUNDS and he will push you to get your credit card information for the $20 deposit. I would run there are so many better places out there for the price.UPDATE***I left something there to see if they were honest. They claimed there was nothing in the room and I had to wait 10-15 minutes and call back. Very dishonest family ran.
ジョーンズ“1真のK.O.C”ビクター: Trash, Unclean, Unreasonable Management, Beyond Nasty Units, Unsuitablely Dangerous Environment for Children.
Michael Brackins: I was unable to take a shower because the shower head was gone and I was very upset with no smoke detector in my roomRooms: 1/5|Service: 2/5|Location: 4/5 …More
Megan Kennedy: Bugs. Uncomfortable. Only reason two stars because rate was cheap and it was quiet.
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3. Sleep Inn & Suites - Kentwood
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· 686 reviews
4284 29th St SE, Grand Rapids, MI 49512
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Nicholas Kochneff: DO NOT KEEP YOUR STUFF IN ROOM! I stayed there a couple weeks ago and they stole my xbox called the manager said she claimed nobody would ever do that and there is a camera looking right at my room she said she would look at them and call me back its been 3 weeks now this hotel is very unprofessional and steals please be careful
Barbara Whaley: Has no local channels on tv 😞Hotel highlights Quiet …More
Nitin Bhatt: If yours expectations are not too high for a budget hotel, it’s ok to stay here. Nice indoor pool.
jack CLEARWATER: Very bad and there is no any housekeeping .I have stayed 5 days and I didn't get any housekeeping within 5 days.My rate is 0 of 10
Kievaughn Brandon: Didn't clean our rooms for 5 days we needed a plumber the front desk lady the heavy set Hispanic woman is so rude she doesn't need to be on customer service no one that was there with me had a great experience!!! Very bad service and very uncomfortable hotel under construction as wellRooms: 1/5|Service: 1/5 …More
Daniel Leversee: One of the worst hotels I've ever been too.....Rooms: 2/5|Service: 1/5|Location: 4/5 …More
Steve Somers: Stephanie and staff are really going to extra mile. The check in was very cordial and they worked hard to find me the room I wanted without pre-booking. The breakfast is better than average and the housekeeping makes eye contact and greets you. Thank you Steph and staff. Keep up the good work
Farron Lee-El: Pictures are false. These rooms are beat up and stinky. Fraying carpet and the hallways smell like stale cigarettes Stains on bedding, curtains and lamp shades. We checked in, stayed about 45 minutes until we could secure a new hotel and they would not refund our stay. Customer service is awful and their was never a manager on site to answer questions. Save yourself the headache!Rooms: Fraying carpet, banged up walls. Everything smells like old cigarettes and their were stains on multiple surfaces. Do not stay here. Seriously.Safety: This is more of a cheap motel. Their are families that clearly are living here a band the walls are paper thin. We could hear our neighbor cussing her family out. loudly. Hallways smell like mold and old cigarettes and their were stains on multiple surfaces. Customer service was horrible about refunding or money after we checked in and stayed a total of 45 minutes. Save yourself the headache. This place is disguising!
Sammay Mae: Awful place save your money. False advertising, rude staff, nothing in your room works. Go elsewhere.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Brent Elkins: Nice desk peopleFood & drinks: Lots of restaurantsRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Jami Worden: This is the most disgusting place ever not just one room but 3 rooms we were put into till I had enough of it, and to top it off one of the rooms look like it had blood all over the curtains. It was bad enough it scared my kids. One of the rooms on the bed. Had metal thing sticking out the side of it far enough for you. Walk up next to it you are catch your leg on it and then when I tell the front desk lady that I feel like I might need to call the cops because it looks like there’s blood all over the curtains. She begs me not to. I would think twice before ever staying at this place. I have stayed at this place before and it’s never look like this. They have gone downhill very fast. I just feel that is pretty sad that they have to beg me not to call the cops it looks like they cannot clean a room in the front. Dess lady admitted to us that people don’t work there very long. I know it’s not OK for them to rent out rooms that look like this. I will be contacting my lawyer for something to be done about this hotel.
Sylvia Andres: Waited 20 days for a pos hold on my card today would be the day I would of received my refund because they had charged me not once but twice and then they denied me my room. The "lady" upfront made it difficult for the corporate representative to speak to and she was the only person available at the desk. She would be on the phone with her "friends" and had foul language talking badly about her boss and how she was very frustrated. She wouldn't let me go into my room yet charged me twice on February 7th she spoke to me very rudely READ THE REVIEWS. IT also smelled like weed and they had the fire alarms battery off. I gave them a chance to refund me but they still have not. Will be filing my 3rd complaint. Wouldn't trust going here and would recommend going somewhere else.
Gee Thug: You guys clearly hire anyone who just have 2 foreign old people who barely speaks English plus I was charge a extra 100 dollars from no where this is iffy worst experienceService: 1/5 …More
Danielle Kaplani (Detroit): They kicked me out because of my service animal. DEMANDED THAT I SHOW THEM PAPERWORK THAT WOULD HAVE VIOLATED MY HIPPA PRIVACY. STAFF SHOULD GAIN MORE KNOWLEDGE ABOUT THE LAWS ON SERVICE ANIMALS.Rooms: 3/5|Service: 1/5|Location: 4/5 …More
Kevin AKA KP: It was right in between…room 216: not the best, but definitely 100% not the worse, its average for this type of property
Crystal Piper: -100/10! Absolutely disgusting! Don’t waste your money and stay here. My mother in law and myself were in town due to my fiancé having to have open heart surgery, so we were very much needing a stress free place to lay our heads/get refreshed when we weren’t in the hospital. Funds were short otherwise we would have never even stayed for one minute. Let’s start with our room was disgusting, had a TV with no sound, food behind the night stand with trash. Fake nails from previous guest (who knows when) underneath our bed skirt. Crumbs all throughout the room. The staff was unprofessional in every way possible. Barley saw a housekeeper and when you did, they acted like they didn’t understand you. Night “manager” was always sleeping and had no idea where to get regular coffee packets for our room. Breakfast was undercooked so I didn’t dare eat anything other than a bagel. When it was time for us to check out, they were trying to say we owed but we paid online so no, we did not. Losing my patience, as I had to get to the hospital, I asked what’s the managers name and the receptionist told me “She can NOT give me a name for the manager”. Absolutely horrible excuses that they always came up with and obviously needs some education that they are in fact, required to give a managers first name when asked. ALSO, they are false advertising a hot tub. It was cemented over and looks like it’s been that way. Ten years of working in the hotel industry and I’ve never seen anything like this. None of what they say or do is professional in any way.Save your money, and go down the road! This place needs to be shut down! Corporate was ALSO called.
Rebekah Ames: The employees are amazing. One stay we only had one towel, but they corrected it, they must have a shortage of regular coffee pouches, only had decafe but had regular brewed in the lobby. Breakfast was a hot meal with options, but times are different (M-F 6:30am to 9:30am) (S/S 6am to 10am) Overall its a nice place!Rooms: Spacious- showers no tubs
4. Rodeway Inn - Kentwood
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· 968 reviews
4855 28th St SE, Grand Rapids, MI 49512
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Philip Bennett: Very clean and affordable hotel.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Jessica OBlenis: Clean, a little noisy, heat in rooms not so great, but for just a good rest and a shower-perfect.
PHILANDES WILLIAMS: SAFE & CLEAN! Booked a room for me and my Mother and the stay has been enjoyable.The staff has been very professional and responsive to our needs & requests.Room was spacious with clean appliances.Refrigerator large enough for loading up with food from stores close by for long stays.
gary bell: Noteworthy details: I called the office to let someone please check out the room I was in for a problem was told I did not stay there. I stayed at the 28th st and Patterson Ave hotel and room 151.Rooms: 3/5|Service: 2/5|Location: 4/5 …More
Kortney Brewer: The heat doesn't work an the TV is tripping. But it's clean an bed is okayRooms: 3/5|Service: 3/5|Location: 3/5 …More
Keith “Blaze” McLennan: Great deal for cdl holder on rooms. Not enough room for rig and trailer though.
Jennika Sanon: I'm thrown off just by the man picking up the phone to confirm they in fact do not have a kitchen as they advertise on here. It's simply a fridge and a microwave.. like most other motel/hotels, price seems decent but Im getting shady vibes here man.
Teo Roasa: Me gustó mucho muy limpioRooms: 5/5|Service: 5/5|Location: 5/5 …More
Favian Granillo cavrera: Muy buen servicio me gustó mucho
Pablo Mendoza: Recomendable
Magos Vargas: Muy recomendables.Rooms: 3/5|Service: 3/5|Location: 4/5 …More
Jasiel Amaya: Clean rooms and friendly staff!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Luke Hatfield: Clean room, great price. Had a lovely stay here.
Marissa Foley: Front Desk- not the nicest person to have working for you, nor welcoming at all.Rooms: 5/5|Service: 1/5|Location: 5/5 …More
Dani Parks: BED BUGS!!! Do NOT STAY HERE! 🤮🤮🤮Rooms: 1/5|Service: 1/5|Location: 3/5 …More
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5. Motel 6 Grand Rapids, MI - Northeast - Grand Rapids
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· 1089 reviews
3221 Plainfield Ave NE, Grand Rapids, MI 49525
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Cindi Johnson: Pet friendly with NO pet fees. Room was clean and comfortable. Pillows were not the best, but, the over all was great. Swimming pool is decent size and clean.Very Friendly Service from the overnight staff.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Tonya Fischer: Clean and very friendlyRooms: 3/5|Service: 3/5|Location: 5/5 …More
Jolene Cole: Absolutely what we needed for the night. Breanna was very helpful.Hotel highlights Kid-friendly, Great value …More
Nick Durst: As close to Perfection as a Motel 6 can come!Rooms: Solid rooms! Spacious AND comfortable! Well done, guys!Safety: 3 locks on each door, no problems, etc…Walkability: Close to all the restaurants in the area.
Vicky: Love this place...the staff is amazing...Vicky Shawna and Jaime are some of the best housekeepers ever. They go above and beyond plus some.Will definitely go back next time I'm in town
Vicky Prickett: Love this place!!!! The staff are amazing. Especially Shawna and Jaime...those 2 are great!!! So very helpfulCan't wait to go back again
Bob Wiley: Staff is amazing here, always willing to get you anything you need. The room we were given was clean and the bed was very comfortable. Would definitely come back here again.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Aaron Conde: Breanna was an absolute delight. Cheerful and helpful. This is the best motel 6 I've ever been in. And I've had some experience.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Luxury, Great value …More
David allen Kihnke: My fiancé and I stay here long term and live it here the staff are very nice and I work full time and my fiancé is pregnant and I can go to work knowing that the staff would help her if she needs help. Pam from 3rd shift is my favorite staff member overall though she’s always friendly and helpful when I need help.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Alexis Sage: My fiancé and I have been here together for a while. The Staff is always super friendly, nice and helpful.Pam from 3rd shift is the best always happy to see us on and talk to us. Love it here.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Kevin Walters: This is a scam and a dope filled motel. I seen numerous dope deal happen. The room was disgusting and service was horrible. They trespassed me for videoing the cops and expressing my rights as an American. They are not honest and will hide who truly owns themRooms: 1/5|Service: 1/5|Location: 1/5 …More
James Shotwell: Staff is nice. Allow dogs makes me feel safeNeed some work. But decent for priceRooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Great view, Kid-friendly …More
Anthony Mack: It was goodRooms: It was clean no issuesNearby activities: Na
Zachary Smith: Great Historical location!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Tim Maresch Jr: This is a great place in a good location especially if you have kids. They also have weekly rooms available. The people here are great. The main 2 that I made the most interaction with were Vicky and Shawna those 2 go above and beyond for the guests and company itself. They both not only work front desk but they also do housekeeping. Those ladies are beyond amazing. I definitely enjoyed my stay and will definitely return
JAYRAJSINH PARMAR: Rooms: Really clean rooms !Nearby activities: Close to downtown of gr
Darshan Patel: Rooms: CleanRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
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6. Econo Lodge & Suites - Cascade Charter Township
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· 442 reviews
2985 Kraft Ave SE, Grand Rapids, MI 49512
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Pat Kelley: Very satisfied with the Park, Sleep, Fly service. Great location, nice rooms, excellent staff.The bathroom in my room could stand an upgrade but the rest of the room was outstanding.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More
KENNY ISOM: Clean Rooms, Good Customer Service. Un Secure WiFi is the only draw back.Rooms: 4/5|Service: 5/5|Location: 4/5Hotel highlights Quiet, Great value …More
Jimmy Vickers: Would stay again for sure!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Bill Stratman: Great place to stay. Just need a little more breakfast options, like eggs and sausage.Rooms: Very clean and well maintained.
Singh Tej: Had a great experienceThe lady working at reception is very polite
Joe C: The rooms are large with a living area with a couch and desk near the hallway and a sleeping area near outdoors. Both areas have TVs, so if one person wanted to stay up, it would not disturb a second sleeping. A bathroom and a large counter space are located between the two. The counter is equipped with a refrigerator, microwave, and safe. Both our room and the common areas were neat and well maintained. Nothing in our room (106) was broken. The breakfast was ample and fresh. I had two bowls of raisin bran, orange juice, blackberry yogurt, and coffee. The motel is located near the airport, but is distant from downtown. (We came to visit museums. So we had to drive and park downtown. Of course, downtown motels / hotels are significantly more expensive.) Overall, this Econolodge is an excellent value.
Tom Frye: Clean comfortable room, good breakfast and quiet. Great service at front desk with Marvin!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
S Rubinas: This place is not the Ritz-Carlton, but it is a well run, clean, affordable hotel. The staff was super helpful and the breakfast met our needs. The beds were very comfortable and the shower had great pressure and heat. Will definitely stay here again.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
Martha Hall: Everything was clean and staff were friendly. Really liked the layout of the room. Each bed in its own area, separated by the bathroom. The breakfast was good also. 4 star rating as mattress wasn't very comfortable.Location was great for our activities.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly, Great value …More
Michelle Tremblay: DumpRooms: 1/5|Service: 1/5|Location: 5/5 …More
April Keeler: Renovations currently being done ...but it looks amazing! Very happy with the room! Customer service is excellent!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Kayla Martino: DO NOT STAY HERE! I wish I could give this place a ZERO. We flew into town for a wedding and our room was dirty and smelt AWFUL, like fish. When we called the front desk to ask if we could switch rooms because of the smell, they just sent someone up with an air freshener and left. We spent the whole weekend sick because of the smell and honestly felt so dirty. Then when we left to fly home we scheduled the shuttle to take us to the airport. The guy called our room at 4am screaming that we had to leave right now, even though we weren't scheduled to leave for another 2 hours. He rushed us out because that's when HE was ready to leave and we never got our deposit back because he rushed us out. Wish I knew how awful this place was before booking.
Paige G.: Great experience overall, staff went above and beyond. Had to fly out during a snowstorm and our car got stuck, so they drove us to the airport and waived the parking fee. When we got back they picked us up, un-stuck our car, and then gave the battery a jump. My husband and I wouldn’t have been able to get home that night without their help, and we’re both very grateful!The room was nice, clean, and quiet, with a good amount of space to move around. Great water pressure as well!
T Lou: I read the reviews before booking this place to sleep and fly. The reviews WAY overstated how nice this place is. I do want to state that the people working were attentive and the rooms were clean, but that is the extent of anything I can say that was positive.First of all, when we walked in, the lobby was basically missing. They're undergoing extreme renovations and there was plastic and drywall dust all over. And very noisy workers. It wasn't even really a lobby. It was a job site. I couldn't believe they even let people stay there while this was going on. But at this point, we had no choice but to stay. We got up to our room and it was NOT what we had reserved. We had reserved a king and it was two double beds. We called down immediately and they said, "sorry...we're sold out of king rooms." "I'm not sure why I was able to reserve one then", I replied. They said "well, it's the same price anyway so..." and that was that. We tried to turn the TV on and it didn't work. They did come up and try to fix it, but they couldn't and basically said "oh well".Then we tried to sleep because our flight left very early and we had booked the shuttle and there was no way we could sleep. The paper-thin walls and very loud neighbors, as well as the proximity to the busy highway made it impossible. In the morning, when we got to the lobby to take the shuttle to the airport, they had overbooked the number of people and our luggage and all of the passengers were squished. The van was absolutely trashed as well. We noticed a partially full water bottle in the cupholder which was STILL there when they shuttle picked us up after our trip. And also, most of the parking spaces are in a very muddy area adjacent to the regular hotel parking.Again, the people were "available" but not interested in making it a pleasant experience. For what we had to pay to stay there, we'll definitely SLEEP at home and pay the airport parking rate next time.
entity Agar: Stayed at this hotel not too long ago and did a PARK SLEEP FLY package and it was great for a price of 161 i parked my car for 9 days got a double bed and shuttle both ways from airport they have 24 hour shuttles and i had a 3 am flight. they accommodated me very well and will be staying here again very soon with my friends and I, overall great place and definitely recommend 10/10. owners and staff are all very nice people and did lots of remodeling and the place looks much better than what the previous owners had done.
Rodd Deep (TENDEEP): Small but cleanNoteworthy details: Cool bar next doorRooms: 3/5|Service: 3/5|Location: 3/5Hotel highlights Quiet, Great value …More
Flower Ghotra: Our stay was very nice. The place was clean and both of the owners were very professional and the shuttle service was a big plus as well. The rooms were nice and comfortable and they accommodated our needs. The breakfast service was also good.Rooms: 4/5|Service: 5/5|Location: 4/5 …More
Charlotte Evans: The owners and employees are amazing and the rooms are clean comfy and suites all our needs whenever we have stayed here. Look forward to future stays.Rooms: 4/5|Service: 5/5|Location: 4/5 …More
A riczko: Always stay here clean rooms friendly staff great restaurants next door
7. Comfort Inn Airport - Kentwood
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· 697 reviews
4155 28th St SE, Grand Rapids, MI 49512
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Joe Cornett: Elevators were broke down. The staff was never in the front office. However the breakfast was good and the lady serving it was very friendly and helpful..
Laurel Paige: It’s in a good location, our room was clean and the staff was friendly. We did have a little hiccup at check in with being assigned the wrong room but were compensated. I would stay again!Rooms: 3/5|Service: 4/5|Location: 5/5Hotel highlights Quiet …More
Wes Baird: Had a horrible stay. The elevator was out, the first room was filthy, they refused to refund my money, and the next room was just as dirty but I was to exhausted by then to do anything about it. Sorry I ever booked there. Glad it was only one night.
Kay Johnston: I was told by phone that we were flying in too late for shuttle but to take taxi and they would reimburse. When I tried to get payment I was told they only reimburse Uber, and not very nicely. When checking in they never asked for id but wanted a credit card for incidentals even though room had been paid for when I made the reservation, I will watch my statement as I do not trust them. Dinning room was acceptable but would have been better if their whole family had not been there. Will never use this facility again even though convenient to airport.
Monica Jaissle: Spent the night. The price is OK. Our room had part of the bathroom door kicked out with rough edges. Elevator is out of order. This place shows its age. It needs a deep cleaning. The staff is very nice. The bathroom fixtures are old and stick.Rooms: Need to be deep cleaned and updated.
Susan Colee: So Glad Marie is back! After she left the breakfasts were not the same. Marie is the only reason why I choose this hotel to stay in. I’ve been staying here when I’m in town, for about 9 years now.
William Sturges: Clean hotel room, excellent service staff. Only draw back is no pool or exercise room. Walking distance to stores and entertainment.Rooms: 4/5|Service: 5/5|Location: 4/5Hotel highlights Quiet …More
Tania G: Booked a handicap room through comfort inn reservations, and when we got to the hotel, they told us the handicap rooms on the second floor & the elevator is broken! They also offer a shuttle service starting at 4:30 AM on the phone and when we got to the hotel, they said shuttle service is not until 7 AM. It seems they have their communication messed up so if you’re looking to get a shuttle to the Grand Rapids airport, this is not a place to be for an early flight.Noteworthy details: Do not use this hotel for an early shuttle if you’re flying out of GRR
Lolletta Harding: I had a great experience at this hotel, the was great.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet, Kid-friendly, Great value, High-tech …More
Andrew Prindall: Great affordable hotel with nice people and good breakfast.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Romantic, Quiet, Great value …More
Eric Ferguson: Elevator was broken, the staff were nice though. Rooms were clean and for the price looked nice. Cant complain. Its a bit of a small lobby but for a quick stay theres no issue
Nicholas Nevseta: Stayed here for a quiet night away. The front desk agent LoLo was phenomenal and personable. Highly impressed with the front lobby and rooms and how quiet it is for being off of 28th street. Definitely worth a stay.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More
Terri Vasquez: CleanRooms: 5/5|Service: 4/5|Location: 4/5 …More
Wendell G.: Staff was nice and pleasant. Had lots of Mix-Ups from the reservation due to the elevator being broken. Hallway in room smell like marijuana and air freshener. Walls are not solid and windows let the road noise in all night long. Not a good place to stay if you have bad allergies or asthma.Rooms: The rooms are dated with wear and tear that needs to be fixed. Double beds are way too small for two people.
Brian Bookmeier: A difficult stay. Rooms need a deep cleaning and the entire hotel smells of smoke.Rooms: 2/5|Service: 1/5|Location: 4/5 …More
Steve Pittman: In need of repairs, trash in stairwells and outside entrances, elevator not working (apparently for a couple months), and air freshener or cleaner smell way to strong I think because it's being used to cover up the strong smell of pot throughout the entire place. Not worth what they are charging and should be downgraded to a Quality Inn.Rooms: My room had a broken bathroom door and a clogged sink....
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8. Staybridge Suites Grand Rapids - Airport, an IHG Hotel - Kentwood
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· 404 reviews
3000 Lake Eastbrook Blvd SE, Grand Rapids, MI 49512
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9. Best Western Executive Inn & Suites - Wyoming
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· 845 reviews
2725 Buchanan Ave SW, Grand Rapids, MI 49548
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Lindsey: Would give zero stars if possible. Absolutely awful customer service. We mainly spoke with Antonette/Tony one of the managers and she was incredibly rude. My sister in law blocked rooms here for their wedding and we had nothing but issues with this hotel. We were over charged and when I called to get the problem solved Tony was yelling at me and not listening to my story or complaints. I asked to speak with a manager to which she replied she was then finally said she would transfer me to her manager and she proceeded to hang up on me. I had to call back and let her know that she accidentally hung up on me to which she replied she was one thousand percent sure that that didn’t happen but she would send me over again. She then hung up on me yet again and I had to call back multiple times to get through to finally speak to the GM. Would not recommend this hotel.
Kumar Naidu Pendyala: This is one of the best hotels that I visited so far. It sits in a prime location and everything is just around. Rooms are super clean and the ambience is just awesome. They have a nice breakfast and coffee selection. I will surely visit this place.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet, Great value …More
Devendra Trivedi: We stayed at this hotel for 6 nights. We truly were well treated. Great welcome service staff, very clean and updated rooms. All floors were neat clean and no smells. Pool is nice clean and warm. The area is good middle class neighborhood. We found many places to eat around the hotel. All interstates are close by. Many things to do around Grand Rapids area for family. The price at the hotel is very reasonable with fully cooked hot mornings breakfast. No other hotels can beat it. Can’t ask for any things more. We loved it, you’ll too.Sharon T. AZ
Nathan Allen: Way too expensive for what it is, but otherwise, good for a stay for a day or two.Rooms: 3/5|Service: 3/5|Location: 2/5 …More
Theresa S: It's clean and comfortable. Morning breakfast was good. They gave us a coffee maker but, no coffee for the room. At breakfast, which had a lot to choose from and coffee was available but, wish I had it in my PJs. Otherwise, all was good.Rooms: The room was very clean and comfortable.Safety: Didn't see or hear any shenanigans during our stay.
Cynthia Faraji: Noteworthy details: The guy at the desk was a jerkRooms: 3/5|Service: 1/5|Location: 3/5 …More
Milo Bee: Got a reservation through Expedia, said on the site that this place had a pool, hot tub, and hot breakfast. Their idea of a hot breakfast was a toaster in the back of the room to warm up bagels (plus muffins and a few selections of cereal). Their pool wasn't open and their hot tub has been closed for years, but the owner doesn't want to pay the fee on Expedia to change the information- and they certainly don't seem to care how much they disappoint guests specifically choosing their location for their amenities. There are dozens of better hotels in the area, don't give these people your money.
Elizabeth Carrillo: Beds are really hard and uncomfortable, placed us by guests that were very loud and disturbing and it wreaked like marijuana all through the hotel. The coffee maker wasn’t functioning at all. No open whirl pool. Just disappointed.
Nancy Spencer: Nice hotel room. The pool water was very cold!Safety: Felt very safe!Rooms: 4/5|Service: 3/5|Location: 3/5Hotel highlights Quiet …More
Robert Young: Absolutely the worst customer service ever, room was fine but my goodness never in my life have I ever been so disgraced by the hotel representative in my life… You’re welcome for my company’s $1800 deposit on a room. I will never be back. You people need to revamp your terrible employees. That was beyond rude and have ruined your guys reputation in my eyes. 11:22 pm 2/22/23. Room 405
Davey W: Friendly host at checkin. Took advantage of laundry and kids had fun in the pool. Room was nice and breakfast tasted great with a decent variety.
Andrew Durkin: Quick efficient check in even though it was late night. Clean rooms, modern bathrooms and television.Rooms: 5/5|Service: 5/5|Location: 4/5 …More
Sarah B: Room wasn't ready at check in, we waited an hour and fourth five minutes. Then when we got our room there was Nutella wrappers and Nutella on the wall, along with dirty towels and crumbs all over the floor. We got moved to a separate Jacuzzi room we're we then had dressers nailed shut and the jacuzzi tub didn't even work properly. The front desk check out did nothing to try to resolve the problems. Terrible stay. We even found a dried contact on our bed sheet
Robert Doyle: I've stayed here before a couple years ago. Not exactly staying as nice as it was. Still ok. Maintenance is lacking. Management even less. Still not a BAD Place to stay and way better than others close-by there around 28th St.Rooms: 4/5|Service: 3/5|Location: 4/5 …More
Alexandra Ziolkowski: The heater in our room did not work and only blew cold air. We ended up just turning it off for our stay, and the temp I'm the room actually went up a degree. It never got above 67 degrees in our room for our stay. It was terrible. The blankets on the bed were a joke. How on earth are you supposed to stay warm with a sheet and thin fleece?! We ended up taking the blankets off the second bed, putting them on top of the blankets on the first bed, and sleeping together. The shower temperature was wildly inconsistent. Lastly, there was croutons on the floor next to one of the beds.
Samuel Keller: Horrible treatment by the staffRooms: 1/5|Service: 1/5|Location: 1/5 …More
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10. Budgetel Inn & Suites Hotel - Wyoming
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· 283 reviews
35 28th St SW, Grand Rapids, MI 49548
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11. Travelodge by Wyndham Hudsonville - Hudsonville
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· 388 reviews
3005 Corporate Grove Dr #2, Hudsonville, MI 49426
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12. Comfort Suites Grand Rapids South - Byron Township
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· 532 reviews
7644 Caterpillar Ct SW, Grand Rapids, MI 49548
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13. Fairfield Inn & Suites by Marriott Grand Rapids - Kentwood
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· 419 reviews
3930 Stahl Dr SE, Grand Rapids, MI 49546
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14. Quality Inn Grand Rapids Near Downtown - Wyoming
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· 340 reviews
65 28th St SW, Grand Rapids, MI 49548
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15. Delta Hotels by Marriott Grand Rapids Airport - Kentwood
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· 683 reviews
3333 28th St SE, Grand Rapids, MI 49512
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16. Grand Rapids Inn - Wyoming
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· 524 reviews
250 28th St SW, Grand Rapids, MI 49548
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17. Radisson Hotel Grand Rapids Riverfront - Grand Rapids
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· 1723 reviews
270 Ann St NW, Grand Rapids, MI 49504
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18. The Guest House - Grand Rapids
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· 33 reviews
634 Stocking Ave NW, Grand Rapids, MI 49504
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19. Days Inn & Suites by Wyndham Grand Rapids Near Downtown - Wyoming
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· 284 reviews
255A 28th St SW, Grand Rapids, MI 49548
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