Best Jewelry Engraver Lansing Near Me

Define Your Glow: Beyond happy. I saw a ring on their Facebook and wanted to treat myself to something special. I am not in the area but placed my order on line. The sized the ring down and shipped it within 2 days. And it’s beautiful. Absolutely beautiful. I’m so happy ❤️❤️❤️

Sheila Howe: Had Sweets upgrade my wedding ring byincorporating my main diamond with some other diamonds. Very happy with the end result. Would definitely use them again for all other jewelry needs.

Sherrie Nunheimer: Love, Love this jewelry store. Beautiful items all different prices. If you want to design something this is where you want to go. Super people to work with!❤️

Zoe Cutie: Sweet Custom Jewelry is absolutely amazing. Their work is always beautiful and great quality. They’re so friendly and helpful! It’s the best place to go if you want any custom jewelry!

John Vatter: Alissa and the team at Sweet Jewelry are truly the best! I have had them make me 2 custom pieces of jewelry for my beautiful wife and they both turned out absolutely amazing! Their prices are very fair and they work with you every step of the way. Alissa is amazing and I would highly recommend them for any of your jewelry needs.

Penny Setter: They did a fantastic job recreating a very old ring that I just had a picture of. Highly recommend Sweet Custom Jewerly

Charles Wilkins: Amazing selections and staff!!

Jodie Cady: I had a vision for an anniversary ring. I like simple things and in addition to diamonds in the ring I wanted my kids birthstones as symbol of our marriage. I took what was an idea in my head to Sweet Custom Jewelry and after asking a few questions and my opinion on some pieces they had in the store they created the perfect ring for me. I could not be more pleased with it. If you want exceptional work from talented jewelers you will find them at Sweet Custom Jewelry!

Brandon Cook: Everything about my experience with Bob and Alyssa was great. I didn't entirely know what I was looking for, and Alyssa skillfully walked me through everything, and helped it all make sense. Presenting pros and cons of all sorts of configurations and angles, she helped me figure out what I wanted them to make. In addition to crafting our ring, they were sure to ask questions & make recommendations as I was preparing for travel with the ring. They were both aware of potential logistical pitfalls in proposing while on a trip like lost luggage & airport security issues, and they were sure to share those considerations to set me up for success. As mentioned above, they see their business from many angles, and the top-notch customer service provided is a testament to that. Also, the ring is beautiful. Thanks so much for everything!

Grace Whitney: Went for the permanent bracelets and everyone was very friendly. Bob did a great job and was very professional!

Brooke Polcik: My daughters and I did our research, and we're glad we did! Sweet Custom Jewelry had a wider variety of chains and accessories for permanent jewelry. They were so fast customizing our bracelets and getting them on us. It was very impressive, and everyone was so nice and welcoming.

Emily L: Sweet Custom Jewelry did a FABULOUS job re-creating my custom wedding ring from pictures, after it was lost this year. The new ring is absolutely beautiful, and I can't say enough how wonderful everyone was at the store. Exceptional designing and goldsmith talent - we're lucky to have a locally-owned, family-run business like this in Lansing! Will definitely go back for future jewelry needs!

Jay P: Mr. Stan said that Sweet is the best place to go for custom jewelry in town. Based on that, I plan to visit soon!

Kathleen Jones: Great people and service. Bob is a wonderful designer of jewelry.

Katie Burrage: I got a permanent anklet done here and I could not love it more! The staff were all very helpful and kind, and their jewelry selection is absolutely stunning. Will definitely be a returning customer!

John John: Extremely helpful and professional. Great experience.

Justin Jenca: Great customer service and friendly staff

Ryan Bradley: Sweet Custom Jewelry really blew me away! I could not speak more highly of my experience here. I live in Chicago and heard of this jewelry store through some friends. After speaking with Alissa over the phone a few times, she helped me design the perfect custom engagement ring. The staff here is extremely attentive to detail, talented, and very kind. Everything was very reasonably priced, and I felt Alissa and the rest of the staff truly cared about getting the ring perfect. I 10/10 would recommend this place to anyone! So happy with my experience at Sweet Custom Jewelry and how my engagement ring turned out!

Matthew Smith: Great jewelry and excellent service!

Vincent Spilotro: Friendly and extremely knowledgeable staff. My fingers are oddly shaped and figuring out my ring size proved to be a challenge. They figured out the perfect fit after a couple trys and now I have a wedding ring I can actually wear.Thank you for the amazing service.

Deasha360: Professional, good quality, good and fast service. Beth is amazing!

Edward Henley: An excellent, extremely beautiful work that they do.Above all they love giving back, and supporting veterans,

JM D: Beautiful work and people. Had some custom work done and it came out perfect!

Lori Lee Eastman: Excellence

Deana Lawrence: Always great work!

Dennis Strahle: Exactly what I was looking for to have some engraving done for our organization. Fast and it looks perfect.

eric stan: Great turnaround

Don Jessup: They have always done a great job. I appreciate that they keep track of my annual awards so I know exactly what to get each year.

Don Springer: Great experience dealing with John Williams. I'll use his services again.

Cyndi Waeiss: We have used On The Spot Engraving for years! They do an excellent job engraving all sorts of items and they are very helpful with design and detail! I would highly recommend them for all your engraving needs! Affordable quality work!

Antoni Williams: Service was decent as usual. Was supposed to be called back, that didn't happen as usual.

Amber Baars: Nice workers. Great customer service today.

Dan Demars: Ready to help and informative

Amber Massie: First time I called, they picked up the phone and hung up. Second time the guy answered the phone very rudely and said “you need to be on hold we’re too busy” with dead silence in the background and left me on hold for 10 minutes until someone else picked up the phone. Awful customer service. I wanted to get the name of the man, but was hung up on AGAIN with no help.

Sean Anderson: Not too bad of an experience. The jewler didn't really show me everything they had in store to offer.. I asked to see Amethysts and a that I needed a nice valentines day gift for my wife.. they showed me everything under $200 and only 4 pieces with Amethysts. They had much much more on display..I felt like I was pointed in a certain direction and that made me not want to purchase much at all after that. I would have spent way more on some nicer pieces.. I suppose they would like me to spend my money elsewhere. The items I did buy are very nice and my wife does like them.

Tammy Atherton: The staff there is awesome always greets you with a smile and helps you with any questions you may have. I love going there due to how they want to make their customers happy. They assisted me picking out a wedding band for my soon to be husband and my engagement ring and band. Can't help but say great things about them!!!!

Nine Dnine: Service & Communication is outdated. The company not this specific store

Suzy Grace: Excellent service on minor repair needed on earrings. Jana is the greatest!

David K: Jana was so outstanding and professional she put me into the right Diamond for my fiancee ❤️ she knows her diamonds and cares about her customers , I 💯 highly recommend Jana for all your diamond needs.

Deborah Jenness: Jana was extremely patient and helpful. Upgrading my wedding set was a risky personal process and she made sure I came home with a dream setting. It’s more incredible than I had envisioned. We will return to Jana and recommend her to friends.

EL PARAISO STAR A: Well first off I went in wanting to get a small part of my necklace fixed.. It was a long chain necklace with a healing stone at the end.. And when I asked one lady about it another attitude behaving lady budged in the middle n shes all looking at me awkward n weird with her not so friendly look.. To put it in a "decent" way.. I was like y did she hop in the middle when I asked the other lady bt the jewelry fixing issue.. Either way she told me they can't bc they only do sterling silver or. Gold?? Which amazes me as to how jewelry shops here can't fix any kind of broken jewelry n I tried to keep calm with her nt so friendly attitude n while i was walking away she gave me weird looks n I'm sure was talking behind my back.. She had pink highlights.. Not a great behavior for a jewelry store employee @! @! @! Very displeased@😡😡😡😡😡😡😡😠👿👺

Becky Krumm: My visit was very nice. Having a ring sized .I might have thought that they would not size it because I didn't buy it from them. Not the case. Very pleased with my visit.

Connie Ingle: Very professional and handled my situation, both ladies were so sweet and helpful, Thank you both soooooooooo much

Daniel A.: I don't know about the negative reviews. I personally had a good experience with them. They are very nice and friendly and did a good job for me in a short time.

Courtney: Jana was awesome! We knew exactly what we wanted when we walked in and she helped us special order exactly that!

Daniel Brown: This particular store is Amazing!!! The staff is very perfesional, and Jana is always AMAZING AND AWESOME!!!!!! they make my fiancee and I very proud to be a customer. Been going for years and would not go any where else.

Jeremy Neybert: I had every intention of this being my last stop at a Kay Jewelers for the rest of my life. Regis was able to change that after 15 mins of conversations with him. Although I may still not agree with all of Kay Jewelers corporate policies, Regis sold me a new ring. I also brought my father in-law back three days later to purchase a new ring.Regis has customer service skills rarely found in the jewelry business. I will be recommended everyone looking to him at the Eastwood store. I think he not only did a great job smoothing a crappy situation over, but made it feel like I was buying from a friend. I just feel like I cant say enough good things about him. Thanks again Regis!

David Keyes: I will never come back to this store again. With the level of customer service I got

Melinda Smith: I don't usually write reviews but I must warn people about Kay Jewelers. My fiancé, got me a beautiful Leo diamond ring and we sent it out to get sized the following day. They said, it would take two weeks for the sizing which was understandable. After the two weeks, I went to pick up my ring and I noticed multiple big starches on the band. The starches were extremely noticeable and I told the customer service lady. She took a look at my ring and said, "I don't know, what we can do about this. I'll have to let my manager know". First of all, what do you mean, you don't know what to do about it??!? That right there, was the wrong response. I certainly did not do that to my ring. I had to come back in the following day and talk to the manager and she apologized about the scratches. She then said, it would take a week to send it out and get it buffered. It had been a week and I still didn't hear anything from Kay about my ring. I decided to call them, to see where my ring was and they said the scratches did not come out of the band. So, now my band needed to be totally replaced and that was going to take about 2 weeks to do. So, I finally, get to pick up my ring and I'm extremely excited. This entire process, has taken a month to resolve now. As I go to pick up my ring and try it on, my ring is not in my size. So, yet AGAIN my ring has to be sent out and get resized and it's going to take another week. Also, the only thing they have offered us is a gift card for the inconvenience of their mistakes. I am very, unhappy with the way my fiancé have been treated during this entire process.

Breezy Michigan: Poor customer service. I only needed my 6 month inspection and I waited about 30 minutes. I understand busy, but everytime I go in there it is busy--never enough staff. However, when I see people being helped that came in after me, that makes me angry. I may not be buying like the person you skipped over me for, but when I do I will remember the rotten service. This happened 5/6/12 around 12:30/1pm at this branch in Eastwood. There were two women and a man on duty. All three moved like molasses and a couple of them laughing and talking with each other, but the man is the one that skipped me. Kay Jewelers - ever consider a "speed lane" for people who need quick service?

Rebecca Nelson: The two employees there were closing down the store when I entered (not realizing it was a minute or two past their closing time). I told them that I was just going to request a 6-month wedding ring inspection but that I would come back tomorrow. The one who appeared to be a manager insisted on staying open to provide this service for me so that I wouldn’t have to make another trip back. Not only were these two gentlemen awesome, but I’ve received similarly great customer service every time I have been in there!

Nicole Redlawsk: Kay Jewelers is the WORST company when it comes to customer service. My now husband purchased my engagement ring in July of 2020. The ring was sent off to be sized after he proposed in August. The ring came back and was snug but I thought that it was the correct size. I am not a big jewelery person so I didn't know if that was how it was supposed to fit. Fast forward a year and we bought our wedding bands and again had my band sent out to be sized correctly. It came back and felt snug also but again I thought that was right. When I got home I tried on together and realized they were too tight. I ended up taking them to get sized again and was told to wait because they were backed up and couldn't guarantee when they would be back but it was a month out. So today I took them in and they charged me $220 to have both rings sized up. However, while I was there it was confirmed by an employee and assistant manager that both rings were not even the size they had been sent out to be sized to originally. So the original purchases were not sized correctly to begin with. I am very unhappy and will be making sure every single person I encounter knows that Kay Jewelers is the worst company. After sending receipts and talking to multiple people they offered me a piddly 20% off. I understand it's better than nothing but this was their mistake and they aren't taking ownership. I was in customer service for many years and this is not how a reputable business operates with their customers. Absolutely DISGUSTED!!!!!

TwoPeasInAPod PetCare: I have purchased a lot of jewelry from here over the years and I have always been extremely happy with the service, the quality and even the insurance of protecting the jewelry. I do want to say that Giovanni and Terry were great to work with this time around and very helpful. I will be back

Makenzie Wilson: My husband and I have been working with Regis for the last couple of years, and every single time he goes above and beyond to make sure we are happy. From new jewelry, to repairs, he has always made sure everything was taken care of. Highly recommend seeing him for your jewelry needs.

Missy Speer: Great customer service!!!

angela gardner: Very fast turn around for my ring sizing

Rose Brown: They did a quality job on fixing my Mother's Ring and even called me when we got that snow storm last week to tell me they were closed. Their prices are not bad also cause I had to take my wedding 💍 in there also to be repaired and their prices were just right for me. I plan on taking all my jewelry to be repaired at Kay Jewelers from now on 💚🌹.

Zane L.: Walked into Kay Jewelers in the Lansing Mall last week, lady who greeted was absolutely wonderful and gave great customer service. I was going to come back and make a purchase for my aunt, and the lady I spoke to introduced me to two other gentleman who did not greet me and would not give eye contact either as well, they looked away. I will not be returning for my purchase for my aunt, I will be going to another jeweler because of the lack of courtesy coming from these two fellas. I had absolutely no problems and acknowledge the customer support coming from the woman at the counter and I believe that these two gentleman should take some notes from her customer service skills, because that Ultimately makes or breaks a sale. Have a good holiday, she deserves a raise.

A QUEEN BY ALL Means: Hubby got me a new bracelet..I love it

Courtney Blomfield (Courtney Sobleskey): The manager was awesome and helped me trade in a necklace that I wasn't happy with for another necklace and earrings. He went above and on beyond to make sure we were really happy with our purchase! He gave us a great deal and was a pleasure to work with. I've bought all my jewelry here and would recommend it!

Patricia Kuptz: Every since the old team was replaced service has been terrible. I sent a chain out to have additional rings put in it, was told it was in, and when I went to pick it up they had sent it back without the repair.Last May I dropped a ring off to have the stones replaced. NO IDEA where the ring is or if it has been replaced.Please note: I have paid for both of these services. It would be nice to get what I paid for!

justen winter: Would not recommend this place! They will allow you to buy something over the phone but wont actually give you the info to your account they are very confusing and not helpful at all! Do not go to this location. Highly disappointed and this was all the manager talking and pretending like she had no idea how to do her job

Kristen Doty: Amazing, over the top service! I will never go to another Kay’s. The manager here and the young gentleman that helped me out are incredible. Made me feel welcome! I knew exactly what I wanted and they made sure that I did not leave with anything less. Thank you for making my experience the best possible!

Cherrye Marchelle Morris: I am expected there by all there employees.Very friendly and helpful. I have bought many Items there & love them all.

Terry Phifer: As a man of color, I get exceptional service every time I go to Lansing Mall location no matter how I'm dressed.

David Ledesma: Very helpful and pleasant.

Corey Cooper: Regis is the most helpful staff member at any store in the Lansing Mall! A+!

JB: Friday, September 18, 2020Re: Kay Jewelers, Lansing Mall, Lansing, MII appreciated the Sales Rep that helped my dad with his Movado Watch.

a: Regis is wonderful and very knowledgeable

Matthew Hisler (Child Of GOD): Sold me a beautiful, stunning ring at an amazing price, for me to propose to my darling, Savanah Anne and she said Yes! Thank you ladies at Kay's for helping me make a perfect choice👍😁

Kristin Knight: AZZI has the most beautiful rings and jewelry selection around! Robyn was wonderful to work with in picking out our forever pieces! Thank you for a lovely, high-class experience!

Temo Fulgencio: Brooke, who assisted me, was very helpful, knowledgeable and patient when I selected my engagement ring for my future wife. She knew her stuff and was very friendly and attentive.

James Carlin: Excellent Customer Service, and would highly recommend!!!

Jim Durr: The personal attention and care is over-the--top! Their quality is unmatched plus they have the highest quality items for many price ranges. I don't even consider looking anywhere else.

Barbara Vanderveen: Knowledgeable, insightful, very pleasant to work with!

Dorene: I love everything I purchase at AZZI Jewelers! The quality is excellent!

Frank Risper: Great service! Very fast and friendly.

Tyrone Carter: Excellent service that begins the moment you walk in the door!!

Marie P: Friendly & fast battery replacement on watch. Thank you!!

Justin Pozsgai: Went in to get my chain fixed and they did it for completely free. Only took 5 minutes and all of the employees were super nice. Best jewelry store in the area. Definitely recommend.

Owen Durbin: Fixed my friends chain on the house. Only took 5 mins. 5/5 jeweler in the area. I would recommend.

Avery Pugh: Cool people, good and quick service. Hooked my boy up with a free chain fix and only took 5 min. 5/5 would come again. Stay blessed.

Elaine Zink: I brought my Jewerly from Florida to be fixed and a ring made and am totally awed with the staff. The gemologist is an amazing man and seems able to make and fix anything. Had terrible experiences in Florida so when came back to Michigan for a graduation brought the Jewerly. Have other Jewerly that needs to be taken care of so on my next trip I’ll be back to Azzi honest and wonderful people. Thank you for your care.

Anastacio Ramos: Robyn was very helpful and professional...she took care everything we needed. We'll definitely come back to the wonderful service given in near future

Therese Randall Brimmer: Great service! Lovely people. Thank you all so much.

Everett Hurt: Fast, friendly service

Debra Gagliardi: I brought in some jewelry to be appraised and to ask about replacing a lost wedding band. Juan and Robin were very attentive and answered all of my questions. I highly recommend them.

marlene bach: They fixed my ring on the spot!

Mary E Kunze Sober: I opened a beautiful Shinola watch for my birthday -- a gift that was purchased at Azzi Jewelers. In the past ten years, whenever the watch battery needs replacing, I walk in and they take care of it. The staff at Azzi provide prompt, professional care. I couldn't be more pleased with their service. I recommend them!

Connor Overberg: Best jewlery store

YaYa Shari: The Merridian Mall Kay Jewerlers are some really beautiful people. I actually have had the distinct pleasure of having three of the sales associates assist me. Each one superb vibes going on and very much knowledgeable about jewelry. Looking forward to my next visit. I just love groovy people. 💁🏽🤟💋 🏽👍🏽💃🏼🕺🏻❤️👊 💥🔥

Wendy Pauls: Pretty disappointed right now, not as much with the staff in the Okemos store but more so with the service and repair center. My husband and I decided it was time to update my wedding set. I found something and fell in love with it, but it needed to be sized and soldered. Purchased 11/5, promise date 11/21...yeah it's not done, supposed to be finishing today and shipping so it should reach the store 11/22 or 11/23. I find it so ridiculous that it takes a better part of three weeks for something that can be done in a matter of a few hours. I don't think I will be returning...

Antoni Williams: Great service! Tons of watches.

Frank Lober: Found good deals for my wife

Deborah “Debbie” Green: Walked in to get my jewelry cleaned and inspected. Two staff came to help immediately. Did a great job cleaning, my rings sparkled like new. Thanks 👍

Brittany Greene: Everyone is so helpful and really listens to what you are looking for.

Yoga queen: Overpriced but nice things. The meridian mall is so dead, I'm surprised this store is surviving

Maggie Persall: They are extremely helpful

Matthew Keith: Tried to get a watch battery replaced, guy took my watch to the side to try to open it. Couldn't get it open, told me to go to another jeweler next door. Get it to the other jeweler, and he notices a huge scratch on the back from Kay trying to open it. Not an insanely nice watch, but a damaged watch now nonetheless. Be wary of taking nicer difficult-to-open watches here.

Charles Patterson: Bought ring for wife great service

Kasey Elliott: Very helpful and friendly. Will be shopping at Kay's more often. I never have this great of service at Zales....they seem super rude most trips I make in.

Jeff Confer: Always a great experience!

Sarah Turner: Stopped in to shop for wedding bands and spent 20 minutes looking at rings and with 4 employees present we were not even acknowledged so we wound up walking out.

Maggie Burch: We got amsome stuff for mom for Christmas.thank you kay for those stuff

Richard Gilchrist: Always shiny baubles. Big sale this weekend. Helpful staff

Kim Grieb: Bonnie was very helpful and gave me options I didn't know I could have!! I love my new ring and I know I'm going to Love my new Le Vian wedding ring when I get it!!!!

Faith Ford: I stopped in to get my engagement ring cleaned and I asked some questions about wedding bands for my fiance. Keisha was very helpful and extremely knowledgeable. Great customer service, she was very nice, and my ring looks amazing. I'll be back when I'm ready to order the wedding band. Thank you so much.

Collin Knapp: Great deals and excellent warranty, they will literally replace the diamond if it is lost!

Angel Wright: The ladies were extremely helpful, patient and kind. We will always do business here.

K B: I went to Kay Jeweler's to find an inexpensive wedding band for my fiancee. We did not want anything flashy or ornate, but the associate there, Seth, convinced us otherwise. He had a beautiful band that complemented her ring perfectly. He was well informed about the products and he spent a lot of time with us even though we were looking for something on the inexpensive side. He also gave me several non-jewelry recommendations like, where to find an inexpensive suit. I typically avoid large chain stores for jewelry, but this experience was refreshing. I would definitely stop back again. Thanks Seth and Kay Jewelers!