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Pharmaceutical company
1. Niowave - Lansing charter township
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· 10 reviews
1012 N Walnut St, Lansing, MI 48906
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Medical supply store
2. Sparrow Medical Supply - Lansing - East Lansing
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· 44 reviews
326 E Morgan Ln, Lansing, MI 48912
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Gwenavre Chaffee: The one good thing was they gave me a list of other medical supply stores in the Lansing area. Otherwise, unfriendly, unhelpful, staff who are not educated about the products they cary.
A. Jones: Every time I contact them by phone for information, they give bad service They ALWAYS have some excuse or justification for their rude, poor quality service.
jennifer gilbert: Cant get anyone to answer the phone or they transfer you to a voicemail. I've Been waiting a year for my CPAP. However my sister is a new user and got one in a week. What a mess. It wasn't like this when they were downtown
Cliff Hanged: Came here asking for knee braces. They didn't have any in size. Order takes almost a month. They referred us to a medical store that was closed and the other one didn't even have braces at all.
Karen Brown: I have seldom encountered a particularly polite employee in all the years I have been going. They just seem truly unhappy to be there. My biggest issue are their new hours of 8-5 Monday through Friday. I guess they feel people who need medical supplies don't have or shouldn't have full-time jobs. They were pretty busy from 5-6 and on Saturdays when that was an option so lack of business wasn't the problem. The solution given to rectify the problem was to call in first so I wouldn't have to wait as long as if that somehow meant that I didn't have to still take time off work to go there?
McCreary's Healthy Homes: I’m not sure about other peoples experiences. I had the best experience today. They lady that helped me (I wish I would have asked her name) was very kind and went over and above to give me helpful advice with my insurance coverages and showed me how to properly use the devices. It’s SO helpful to a person that’s never been through an experience like this before. Thank you for your help!!!!
Jim Greene: They were very good before moving to Frandor. What happened? My CPAP orders always short of parts and have to reuse old parts. Yet my insurance pays for COMPLETE replacements.
Leila Saber: Stunned with the level of rudeness and disinterest at the new location. Asked my doctor to move my prescription elsewhere. I'm really sorry to read comments on what other people have gone through, but none of it surprises me after being treated like I was bothering them by simply walking in the store.
Susan Klusman: Horrible experience. I was in the area, residing 45 minutes away, called in advance to confirm I could pick up test strips, that I didn’t need a refill from the doctor. Once there, the representative said otherwise and that strips were not approved with a cgm (meter). In providing information to assist her in verifying my records, she abruptly stopped me. I said I wanted to work with someone else, then ultimately asked for a manager. She said she wouldn’t. The rude attitude was beyond unprofessional. This is not a representative who should be working with people, especially those with medical conditions. I have never had an issue with Sparrow Medical, but this was such a abysmal experience that I will NEVER go back and encourage others to do the same .
Cowboy Wong: I was getting my diabetes test strips here for many years. They moved to Frandor and now they say I don’t exist in there records. They started a new account and then gave me the wrong strips. Went back to return them and the women said she has been 15 years and they have never seen my meter that they sold me. Later looked on the strips and the picture has my meter right on the wrong strips. I like it when your customer service people are saying your luring when you have been coming there for 5 years. I bet they will not be around long on there new space treating people so badly.
Candyce Curl: Love the new location. Shorter than expected wait. Kind and knowledgeable staff. I will be returning!
Dark Knight: Sparrow needs to clean house on the administration of their business who allow such interesting and rude people to work for them. The folks here aren't polite and overall sparrow hasn't been a good health system to work with. Avoid at all costs
Gavin k: Rude and Incompetent
gameryt12: I rated it a 1 star because they were very very slow it's been over an hour waiting for a ace bandage
Danielle: They are the rudest people I have ever ran into. The store itself, is clean. It's a medical supply store. Still there is no reason you have to get the third degree, and have.some worker tell you, you have an attitude. If I didn't need the supplies I would not be returning.
Nick L.: Their new location is a wonderful addition to the area. Plenty of parking and wheelchair accessible. The staff was friendly and knowledgeable.
Unk Mike: what kind of hospital medical supply company throws away much needed medical products like colostamy bags that were ment for donating to patients in need and closes its donation closet in a pandemic when people need the supplys most. pure evil order online rather then support this evil place. so sad instead of helping they decided to make patients in need to suffer
Abu Farzan: WORST
Anthony Bray: Rude. Ignorant. Not helpful.
Nature's Cream: Go to Hart medical supply instead. Unless you want your loved one to slowly suffocate while waiting for their life sustaining medical device because this place has no idea how to fill a prescription. I called a total of 5 times over 3 days trying to get my husband's nebulizer machine prescription filled. I had the doctor send it twice with the exact information they were asking for. They kept saying they didn't see it or it wasn't done correctly, etc.. over and over. Meanwhile my husband is struggling to breath. No attempt on their part to figure out what their issue was or why they couldn't find the information that was definitely sent over by my doctor. Twice. Completely incompetent.
Brian Raymond: Before I start the Cpap section is great they are the best at what they do!What remains is a far cry from acceptable.Shop around their are better options than this organization trying to intimidate you and ram it down your throat.Between changing to products for winter that are actually rated for summer (just to save money I am guessing) looks more foolish evertime I think about it.Now Sparrow keeps throwing these waivers in front of me to sign regardless if it is for lab work or medical supplies, stating that I will pay for the items or services if my insurance denies my claim.If you sign it what do you think your insurance is going to decide about paying it when you just agreed to pay for regardless.
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Pharmaceutical products wholesaler
3. Mid Michigan Bio Medical - DeWitt
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· 1 reviews
124 E Washington St Suite A, Dewitt, MI 48820
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Wholesaler
4. SKD WHOLESALE LLC - Lansing
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· 1 reviews
3308 S Cedar St Suite #5, Lansing, MI 48910
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KellyBMe: I like this store owner was nice. Its a pallet store so lots of differnt things but prices were alot better than other pallet stores ive been too . Im on my way back to pick up some things i saw yesterday. Currently they have patio furniture to printers go check them out.
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Medical supply store
5. Airway Oxygen - DeWitt Charter Township
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· 42 reviews
1035 Mak Tech Dr, Lansing, MI 48906
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Rebecca Wheat: Emily did a very nice job explaining everything
Debra Nicholson: Emily was great and telling me how to use this equipment for sleep apnea. And explained why people get sleep apnea. Thank you so much Emily.
matt kaufman: Great service. Intelligent and personable folks.
Kathleen Robertson: The service people are Airway Oxygen are always prompt, friendly and have great patience when knowledgeably answering my questions. It's rare to find such a positive group of people in a service industry. Stellar service!!
Pat Newhouse: Emily, was very helpful. She even connected my phone to Resmed "MyAir," so I can keep track of how I'm doing with my CPAP
Al Weers: Location should accept cash. It sells stuff but doesn't take cash. Or at least advertise the fact.
Patricia Lange: Will was very professional but immediately put me at ease and made me feel comfortable working with him. He explained all aspects of my new machine and often asked if I had any questions. Besides being very good at his job, I found Will to be a really nice man.
Gary Peterson: Prompt courteous service and a quality product!
Lily: I was calling Airway to see if I could order a breast pump through my insurance. The first man who answered my call late in the week was very nice and figured out how I needed to fax over my prescription and then said I’d get a call back within two business days. I was happy to get a call on the second day from Alecxis, who was very kind and professional, and allowed me to conveniently text over my insurance information and address. The next day I received a text letting me know that the product was shipped and to reach out with any questions. In a time when it’s hard to get answers from companies quickly, I was very happy with the timely and thoughtful service from the employees I interacted with. Thank you!
Michelle Beleski: Will was very helpful and eager to help me. I appreciate the time he took showing me all of the different options. This can be an overwhelming experience and he made me feel well taken care of.
Dan: The gentleman who helped me today was very informative and answered all my questions.
S——- ——-: This entire office has been a wonderful asset to me since the beginning of my illness. I can’t say enough good things about it. They have your best interest in mind over all decisions that need to be made.
Ken Jones: Was able to take care of the wrong part being shipped to me.
Mary Robinson: Just switched from SRMS in Lansing to Airway Oxygen in Lansing. Truly BEST decision! Will Riddle and his team exceptional. He thoroughly reviewed my coverage, all aspects of my machine- use and cleaning as well as supply replacement. Excellent review!! In addition their team looked into my insurance coverage and was able to get me my machine in promptly! They automatically contact you when you are due gif supplies! Great program. Only negative is not having a direct phone number to local office and the phone prompts when you call need updating. They say if you know the name of the person you are calling press a certain key however it takes you only to a prompt to enter their extension not their name- do you have to start all over with call. I gave up and emailed however I prefer personal phone call
Will Murphy: Been using them for prob over 25 yrs and always taken care of.
meranda white: They were sooo nice! Absolutely amazing service! The front desk girl was so cute and funny. Highly recommend!
Alex Fedewa: Will was a professional and made the process seemless!
Esteban Perez: Great place with great prices.
Diana Cronk: Very informative, personable and friendly.
Barbara Siler: Will R. The person helping me get fitted, but the CPAP was very friendly and helpful and knowledgeable.
Sally Wilson: My husband and I were both very impressed with Christopher, who came 30 miles out to our home after his regular hours. He was professional, friendly, and knowledgeable. A great help to us.
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Medical supply store
6. Hart Medical Equipment - Lansing
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· 115 reviews
6250 S Cedar St #17, Lansing, MI 48911
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Shanna Lapinsky: Just spoke to the rudest customer service agent. Nothing bothers me more than when I start the conversation off in a friendly manner and say “how are you today?” And there’s silence on the other end! Anyway, I called to see if my prescription for a walker was still valid and she told me no without even looking up my information. I asked how she knew that without looking it up and she said “I’m just telling you”. Completely dismissive and rude.
Jessica Vazquez: I've waiting over 14 months for my blood pressure monitor and it seems like Madison would have contacted a supervisor to move this along and figure out why Laurie at your Lansing Michigan office still hasn't gotten on the phone to call my doctor's office. All Laurie has done is send a fax a few times. This is ridiculous. I could have serious problems now because of this. I'm supposed to check my blood pressure home at least 3 times a day. That way the doctor can determine my next course of action. He can't do that until he has a logg of at least a few weeks of my blood pressure. I filed a complaint last week and today. 14 months is long enough and I'm tired of calling Hart over and to have them call my doctor. I'm not happy.
Kathy Alling: Poor customer service from manager
Debra Benyi: Started off in a bad mood because I didn't want a CPAP. Ended up not really wanting one, but willing to try and being in a much better and accepting mood. She explained to me why, for the first time the damage the interruption in sleep might be causing.
robin barker: Experience was great! Very informative and professional.
Kristina LaPratt: Great company overall
Brianna Hiegel: JR was very thorough and allowed me to ask questions. I appreciated the personal feedback based on his own experience.
Irma Vela: Jimal was very professional and polite would highly recommend.
Bill Mullen: He is alway on time very nice and does a very good job
Keith campbell: Jimal did a great job with the delivery of a jerry chair today going up 3 flights of stairs is extremely difficult and he made it look easy and was very professional while doing it!!
Vanessa Daniels: Did amazing job. Answering questions politely. Took his time to explain and restock my equipment. Finishing up my order and removing the tanks I already used. I am thankful , that I still was able to receive a order on my off day.
Linda Porchia: Very direct and kind offered a lot of help
Melody Maurer: John was very pleasant and helpful. He took the time to explain everything and made sure I was comfortable with the device and how to properly use and care for it.
Delton Warren: I don't know I'm in the hospital he delivered it to the hospital
Constance GARNER: Kenneth did a great job bringing the wheelchair and he was courteous and efficient. Thank You I Appreciate You
Roger Dujardin: Once again the gentleman that a fabulous job a true professional
Lou Ebaugh: Had to purchase a used V-pap. Called Hart Medical and Roberta helped me out with the purchase. Very knowledgeable and compassionate. The service was great and the price reasonable. I hope all people in need of service for their machines and masks, experience her touch and knowledge .Thanks Roberta! 😊
Frank Migliaccio: Clarice was prompt and quick. Very nice girl.
Cynthia Newcomb: Awesome Job. Thank You!
John Carter: Very professional Christine was awesome very informative.
Gary Merritt: Great service compared to last time
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Medical supply store
7. Helping Hands Emporium LLC - Lansing
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· 14 reviews
4100 S Cedar St A, Lansing, MI 48910
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Medical supply store
8. CareLinc Medical Equipment & Supply - Haslett
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· 195 reviews
1605 Haslett Rd, Haslett, MI 48840
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