Best Wheelchair Rental Service Lansing Near Me

Ken canady: I never thought I would need a vehicle like this. My friend recommended Clock Mobility and I appreciate Kathy and the staff for guiding me in this uncharted purchase. Looking forward to a lasting relationship. Thank you.

Deborah Pennington: Renting was very easy, friendly employees…easy check in and out!

Charles Kelley: Everyone was so helpful and friendly and will use them again if needed.Thank you

Scott Zeller: The pickup was flawless, and the agent did an excellent job of making sure everything was in order for my departure.

Bridget Tingley: Rental process for getting a handicapped vehicle while our SUV was in for service for a few days was smooth and easy. Staff friendly, knowledgeable and helpful. Will do this again.

Victoria Butler: I rented a van this past weekend to celebrate my 4 year anniversary with my partner. Originally spoke with Katie who I communicated needing the front seat removed because I had a wheelchair and a hoyer lift. Got there and there and was told I didn't request one. Then, when I was in the van the seat belt was not long enough to go over me. That was embarrassing enough to have to go into the office and tell them the seat belt won't go on. Violet tried to help but was trying to send me away without a seatbelt at all, completely unsafe. I asked them to give me the same seat belt bottom they use for the wheelchairs. Katie got very frustrated with me and stormed off saying "we need to know these things beforehand" as if I would know that a seat belt wouldn't fit me. When I asked her how she expected me to know that would happen all she could do was not look at me and give half hearted apologies. Professionalism, problem solving skills and over all kindness are missing in that women. She needs a lot more training. If there was a rental van company around that had lemons I'd go to them over this place. They are lucky they're the only one around and I have no choice but to go to them. Giving 2 stars because the vehicle was atleast in good shape.

Michelle Bates-Phipps: Cliff went out of his way to find a vehicle for us to rent during the time we needed it.

Maurice Brandon: Great service very nice and courteous.

Dawn Brown: Communication between repair shop and rental is poor. Even though my appointment was on the schedule for 2 months the rental portion didn't know about it. Everyone else - me, repairs, insurance . . . knew I needed a lift van while repairs were being done the rental area didn't know about it.

Chocalate Mama: This company is absolutely the worst…. Grand Rapids and Lansing office..For them to service the community dealing with diverse groups of people, especially those with disabilities, they have no sense of understanding, compassion, or professionalism. They don’t listen or know how to problem solve. We really felt discriminated against. I wonder if the owner is aware of how his/her company is really ran.👎🏾👎🏾👎🏾

Dale Watson: Worst place ever. Rude people that only wanna sell and don't listen to needs.

Zombie Killer: Very friendly people and top notch equipment, thank you very much!!!

Jeff VanDellen: First visit here today to have our new ramp serviced.. They were fast, friendly and all at a great price

Robert Bastanfar: Jason is awesome, he did an excellent job.

Amanda Easlick: The prices and financing options are incompatible with the types of client they serve. Almost literal "highway" robbery.

Gene Rumbel: Jim worked with us to find a low mileage van in great condition.

kingssa: If you want something done for mobility this is the place to be. Had my Bruno chair left installed and wired in Jackson. They botched it up so bad it was a wonder I never had fire in my van. These people wired it up the right way and fid a great job. Good people to work with Anne my thanks to them.

Melissa DiVietri: I am extremely grateful to have a vehicle that uses hand controls to drive. Feeling independent means a lot to a person with physical challenges.Unfortunately, I am forced to give a low star because communication was not supportive from the sales and technician side when I experienced a problem. I immediately contacted both departments in regards to difficulties with the seat wedge, it was too wide & not high enough to see over the steering wheel. I had to leave my vehicle overnight for the modifications which meant driving from Detroit to Grand Rapids. Having my mother drive from Jackson to Grand Rapids to take me home. And then, doing it all over again the next day - for a seat wedge that could have been built before my arrival- the car wasn't necessary to leave overnight$932 on a seat wedge has been wasted, I am forced to go back to sitting on pillows - which was hazardous in the first place.. Which is why I reached out to the business for modifications. So sad that this couldn't work out. I thought my independent driving would be perfect from this, but I thought to highly.

Shanna Lapinsky: Just spoke to the rudest customer service agent. Nothing bothers me more than when I start the conversation off in a friendly manner and say “how are you today?” And there’s silence on the other end! Anyway, I called to see if my prescription for a walker was still valid and she told me no without even looking up my information. I asked how she knew that without looking it up and she said “I’m just telling you”. Completely dismissive and rude.

Jessica Vazquez: I've waiting over 14 months for my blood pressure monitor and it seems like Madison would have contacted a supervisor to move this along and figure out why Laurie at your Lansing Michigan office still hasn't gotten on the phone to call my doctor's office. All Laurie has done is send a fax a few times. This is ridiculous. I could have serious problems now because of this. I'm supposed to check my blood pressure home at least 3 times a day. That way the doctor can determine my next course of action. He can't do that until he has a logg of at least a few weeks of my blood pressure. I filed a complaint last week and today. 14 months is long enough and I'm tired of calling Hart over and to have them call my doctor. I'm not happy.

Kathy Alling: Poor customer service from manager

Debra Benyi: Started off in a bad mood because I didn't want a CPAP. Ended up not really wanting one, but willing to try and being in a much better and accepting mood. She explained to me why, for the first time the damage the interruption in sleep might be causing.

robin barker: Experience was great! Very informative and professional.

Kristina LaPratt: Great company overall

Brianna Hiegel: JR was very thorough and allowed me to ask questions. I appreciated the personal feedback based on his own experience.

Irma Vela: Jimal was very professional and polite would highly recommend.

Bill Mullen: He is alway on time very nice and does a very good job

Keith campbell: Jimal did a great job with the delivery of a jerry chair today going up 3 flights of stairs is extremely difficult and he made it look easy and was very professional while doing it!!

Vanessa Daniels: Did amazing job. Answering questions politely. Took his time to explain and restock my equipment. Finishing up my order and removing the tanks I already used. I am thankful , that I still was able to receive a order on my off day.

Linda Porchia: Very direct and kind offered a lot of help

Melody Maurer: John was very pleasant and helpful. He took the time to explain everything and made sure I was comfortable with the device and how to properly use and care for it.

Delton Warren: I don't know I'm in the hospital he delivered it to the hospital

Constance GARNER: Kenneth did a great job bringing the wheelchair and he was courteous and efficient. Thank You I Appreciate You

Roger Dujardin: Once again the gentleman that a fabulous job a true professional

Lou Ebaugh: Had to purchase a used V-pap. Called Hart Medical and Roberta helped me out with the purchase. Very knowledgeable and compassionate. The service was great and the price reasonable. I hope all people in need of service for their machines and masks, experience her touch and knowledge .Thanks Roberta! 😊

Frank Migliaccio: Clarice was prompt and quick. Very nice girl.

Cynthia Newcomb: Awesome Job. Thank You!

John Carter: Very professional Christine was awesome very informative.

A. Jones: Every time I contact them by phone for information, they give bad service They ALWAYS have some excuse or justification for their rude, poor quality service.

jennifer gilbert: Cant get anyone to answer the phone or they transfer you to a voicemail. I've Been waiting a year for my CPAP. However my sister is a new user and got one in a week. What a mess. It wasn't like this when they were downtown

Cliff Hanged: Came here asking for knee braces. They didn't have any in size. Order takes almost a month. They referred us to a medical store that was closed and the other one didn't even have braces at all.

Karen Brown: I have seldom encountered a particularly polite employee in all the years I have been going. They just seem truly unhappy to be there. My biggest issue are their new hours of 8-5 Monday through Friday. I guess they feel people who need medical supplies don't have or shouldn't have full-time jobs. They were pretty busy from 5-6 and on Saturdays when that was an option so lack of business wasn't the problem. The solution given to rectify the problem was to call in first so I wouldn't have to wait as long as if that somehow meant that I didn't have to still take time off work to go there?

McCreary's Healthy Homes: I’m not sure about other peoples experiences. I had the best experience today. They lady that helped me (I wish I would have asked her name) was very kind and went over and above to give me helpful advice with my insurance coverages and showed me how to properly use the devices. It’s SO helpful to a person that’s never been through an experience like this before. Thank you for your help!!!!

Jim Greene: They were very good before moving to Frandor. What happened? My CPAP orders always short of parts and have to reuse old parts. Yet my insurance pays for COMPLETE replacements.

Leila Saber: Stunned with the level of rudeness and disinterest at the new location. Asked my doctor to move my prescription elsewhere. I'm really sorry to read comments on what other people have gone through, but none of it surprises me after being treated like I was bothering them by simply walking in the store.

Susan Klusman: Horrible experience. I was in the area, residing 45 minutes away, called in advance to confirm I could pick up test strips, that I didn’t need a refill from the doctor. Once there, the representative said otherwise and that strips were not approved with a cgm (meter). In providing information to assist her in verifying my records, she abruptly stopped me. I said I wanted to work with someone else, then ultimately asked for a manager. She said she wouldn’t. The rude attitude was beyond unprofessional. This is not a representative who should be working with people, especially those with medical conditions. I have never had an issue with Sparrow Medical, but this was such a abysmal experience that I will NEVER go back and encourage others to do the same .

Cowboy Wong: I was getting my diabetes test strips here for many years. They moved to Frandor and now they say I don’t exist in there records. They started a new account and then gave me the wrong strips. Went back to return them and the women said she has been 15 years and they have never seen my meter that they sold me. Later looked on the strips and the picture has my meter right on the wrong strips. I like it when your customer service people are saying your luring when you have been coming there for 5 years. I bet they will not be around long on there new space treating people so badly.

Candyce Curl: Love the new location. Shorter than expected wait. Kind and knowledgeable staff. I will be returning!

Dark Knight: Sparrow needs to clean house on the administration of their business who allow such interesting and rude people to work for them. The folks here aren't polite and overall sparrow hasn't been a good health system to work with. Avoid at all costs

Gavin k: Rude and Incompetent

gameryt12: I rated it a 1 star because they were very very slow it's been over an hour waiting for a ace bandage

Danielle: They are the rudest people I have ever ran into. The store itself, is clean. It's a medical supply store. Still there is no reason you have to get the third degree, and have.some worker tell you, you have an attitude. If I didn't need the supplies I would not be returning.

Nick L.: Their new location is a wonderful addition to the area. Plenty of parking and wheelchair accessible. The staff was friendly and knowledgeable.

Unk Mike: what kind of hospital medical supply company throws away much needed medical products like colostamy bags that were ment for donating to patients in need and closes its donation closet in a pandemic when people need the supplys most. pure evil order online rather then support this evil place. so sad instead of helping they decided to make patients in need to suffer

Abu Farzan: WORST

Anthony Bray: Rude. Ignorant. Not helpful.

Nature's Cream: Go to Hart medical supply instead. Unless you want your loved one to slowly suffocate while waiting for their life sustaining medical device because this place has no idea how to fill a prescription. I called a total of 5 times over 3 days trying to get my husband's nebulizer machine prescription filled. I had the doctor send it twice with the exact information they were asking for. They kept saying they didn't see it or it wasn't done correctly, etc.. over and over. Meanwhile my husband is struggling to breath. No attempt on their part to figure out what their issue was or why they couldn't find the information that was definitely sent over by my doctor. Twice. Completely incompetent.

Brian Raymond: Before I start the Cpap section is great they are the best at what they do!What remains is a far cry from acceptable.Shop around their are better options than this organization trying to intimidate you and ram it down your throat.Between changing to products for winter that are actually rated for summer (just to save money I am guessing) looks more foolish evertime I think about it.Now Sparrow keeps throwing these waivers in front of me to sign regardless if it is for lab work or medical supplies, stating that I will pay for the items or services if my insurance denies my claim.If you sign it what do you think your insurance is going to decide about paying it when you just agreed to pay for regardless.

Leslie Cantwell: She was very sweet & kind explain the sleep apnea to me very well

Kelly Burton: Very quickly got me a machine. Very knowledgeable of the equipment. Thank you, Kelly Burton

Lloyd Turner: Judy was thorough, knowledgeable and direct with her instructions on the usage and care of my equipment.

Cullen Matthews Turner: Austin did a great job setting me up with my new C pab equipment.

Ken Doolittle: She did a tremendous job!!!!

Sarah Richards: My experience with Judy today was excellent! She was very thorough, professional and kind! Absolutely no complaints!

Kaitlyn Mantle: Austin was great to work with the brief time I was with her. Very clear, very approachable. Haslett location. Thank you!

Karen Springer: Knowledgeable, helpful and friendly

Howard Olsen: She was very helpful. In and out in minutes

John Broughton: Austin was very friendly and professional. She was thorough in explaining the new CPAP, operation and maintenance. She asked me if I had any questions. She was also aware of my pacemaker so did not recommend any masks with magnets. Austin also invited me to call with any questions. She was outstanding! I am so happy that I switched from Sparrow to CareLinc. Everyone there cares about their customers. Thank you. John Broughton.

Tony Strachota: The visit was Great very helpful and explained everything in great detailThanks Austin

McKenna Thelen: Judy has been very helpful through this whole process! She explained everything and let me know if any questions to reach out to her directly.

C: Austin was very thorough in describing and demonstrating the set up my new CPAP machine. The scheduled appointment in the CareLinc Haslett store that I had on 3/16/2023 was great; Austin is very knowledgeable of the product.What I find puzzling is the need for CareLinc to instruct patrons via text to visit Facebook or Google and YouTube in order to leave an, apparently needed, review.In my opinion, CareLinc does a phenomenal job serving the community; thankfully my locale allows me to utilize their services. A special thanks to Drew for explaining the delay in receiving a new CPAP machine to an existing customer vs a new customer. In addition to Austin and Drew both doing a fine job-the entire staff works hard and cares for the customers needs.

Stefan Walker: Judy did a wonderful job explaining things. She made sure every question was answered. Thank you!

Chris Melton: Austin was phenomenal at both appointments for cpap fittings.

Kirk Hershberger: Was very informative

Maxine Downing: Very satisfied with the personal care from the care link staff. They were all very professional and cared about patient care.

David Sturm: Austin was very helpful and knowledgeable:)

Shelley Tarket: My husband was very happy with Judy.

Jeffrey Austin: Judy was very nice and very knowledgeable about the equipment.