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1. Citizens Bank - Sterling Heights
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· 9 reviews
2270 16 Mile Rd, Sterling Heights, MI 48310, United States
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Brandy Sculthorpe: Not only did the outdoor ATM freeze, with no option to cancel, butwhen I called the location to get help (not wanting to leave an open transaction on the ATM), I was put on hold for 5 minutes and then hung up on.
Nickol Best: They are also so nice and helpful. A great banking experience all around. Even their app is fab. Way better than Chase was
T Tn: The blonde long hair girl should get fire, rude staff. She yelled at the customers. Only shibly is the sweetest staff there.
Elektracorps Green world: Not good for small business . They pretend they don't know you .moving to chase .
Ahmad Alhaik: I don't know where they chose the staff in this place. The manager and the staff are very, very rude. They caused me a lot of problems and troubles. The whole staff should be changed because they don't know anything. I wrote a check and it was lost by them. People are not a game to be messed with
Baraa Hashim: Very rude people and they don't do anything when I have some problems they just say we can't see that , we don't know
Travis Alias: 5/5 stars. Amazing service. They want out of their way to help me with their login. They didnt rush at all. Really appreciate you guys, Citizens Bank on metro pkway! Thanks again.
Danimator 90: Very kind and caring staff
Gabe Johnson: A horrible place to do business!Unfriendly cashier's & extremely long wait!
Edna: Our credit union next door ATM wasn't working I hope our CU dosnt charge us.
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2. First State Bank - Sterling Heights
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· 6 reviews
2032 19 Mile Rd, Sterling Heights, MI 48314
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Scott Louzon: Always a great experience, love working with Barb!
Pat Gilchrist: I really like all the locations but this is my favorite! They are always so kind and always remember my name! I'm never treated like a number. All the manager and staff care. That's hard to imagine in this day and age of Big Banks!
Top Quality: Dino, Barb, and the rest of the staff are the best! Highly recommend this location/bank. They make us feel like family
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3. Citizens Bank - Sterling Heights
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· 10 reviews
2225 18 Mile Rd, Sterling Heights, MI 48314, United States
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David D: I stopped by on a Tuesday at 2:30 pm to withdraw money. It only took 5 minutes for the associate to call me although there were four people ahead of me and that’s because they seem to run the bank efficiently. Two bankers were also available. The bank also has drive-thru. Associate was friendly.
586 855 1111 Home Inspection: Citizen bank; Its the worst bank I deal with it . I'm going to move my business to different financial service "bank", , A branch manager there are not helpful, neither service.
Doug: No service without an appointment and website won't create appointments.
G Mand: Great service, great staff. Very convenient.
alicia asker: This is my favorite location by far. I own a business and put my deposit in the overnight box and they get in early and work on those deposits before 9am. I appreciate them!
Brenda Usler: I personally just do pick-up right now. The set-up is nice & its efficient. Never wait long @ all & all employees have been polite, careful, & personable.
Private Matters: As a 16 year banking and mortgage customer, I would feel better about continuing my relationship if there were 60 day notice when branches start closing around me.
Joshua Rhines: If they would have told me it takes 3 weeks to clear a payroll check. I would have told them to get f#&@ed instead of opening a account. Never have I waited 3 weeks to get a check to clear anywhere.
Lonnie Freiburger: Why did I wait 30 minutes for a notary?! The notary was walking past my and stated another 10 minutes. Why not just sign it!
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4. Citizens Bank - Sterling Heights
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· 16 reviews
36836 Van Dyke Ave, Sterling Heights, MI 48312, United States
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Love: Literally the worst bank ever. Always a problem. Why can I not use the ATM to deposit cash into my account??!!! I went to two citizens bank (including this one) and cash deposit option was not available. What?! Are cash transactions not the entire purpose of the freaking ATM?!
Carl Wysocki: Excellent service. Always with a smile.
Aymen Anees: Very bad attitude I will never come back to this branch anymore i hop if I can give 0 star
Ebraheem Rashed: 👎👎👎👎👎👎I am a business owner I used to do Banking at 14 & Mound branch I had the best customer service over there.Since they closed 14 Mile Branch I had to move my banking to 16 Mile Branch, since then I'm having the worst customer service ever.THAT BRANCH HAVE THE WORST CUSTOMER SERVICE.
Nathan Hillawi: All of the members of the branch are very helpful, I’ve done all my banking through this branch. They made time for me and talked me through the process of applying for a personal loan, and have helped me in person and over the phone many times! Love this branch!
kristi sallan: Very unhelpful sent my grandma in there to put money in my account and told her I did not need to give her my account number all I needed to give her with my Social Security number My first and last name in the last four of my account number since I don’t have my whole account number and they refused to help her and told her to get out of the branch.
Sadoon Kareef: Worst bank ever . Saturday , December28th , I go there and asked to do wire transfer and after sitting 30 min , the clerk comes saying the banker has customer and it will take her a while and you should go to another branch , I could clearly her the banker laughing and socializing with that customer talking about thinks has nothing to do with the banking , of course is going to take her long time to finish things
Joe Yacoup: worst bank ever
Jacob Mevorach: ATM was'installing software' and would not allow transactions
Cynthia Zitny: The staff at this branch are awesome!!! Both with our families personal and or business accounts. They have done so many special things for us and have never given us the impression that we were bothering them. My husband and I are blessed to have this branch and their staff.
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5. Chase Bank - Sterling Heights
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· 38 reviews
40880 Dequindre Rd, Sterling Heights, MI 48310, United States
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Jean Crafton: I have been with this Chase location for about 19 years. It has been a very pleasant and professional experience experience. . Thank ypu.
Marvin Babbie: Eva Wilson the so called notary, notarize a deed for me didn't even sign it after driving to the county and back took over 2 hours of my time. From the 1st day I went there to have it don,,She's been giving me an attitude then and today.because she didn't know her job.
Dan Nicolae: Long lanes, clerks do not care. They ignore customers requests.
james mp: Biggest bank in US and can't fix their ongoing ATM issue. ATM can't dispense or accepts deposits and this has been going on for over 6 months. Biggest bank and worst service.New Update 03/13/2023, ATM is still down 😂. Wish if there was less than one star.
Blake Navarre: I have multiple accounts. Never in almost 20 years have I walked in to open an account, with new money in hand, and been told to leave and make an appointment. I don't have normal days. I don't know when I am available most days because of my job. I got told to leave like I was going to dine and dash before even ordering food. This is ridiculous. I don't know when this became a thing but no... considering other options because of this.
Elena Lubot: Very slow...
Giovanni Stefan: Chi Richmond helped me out a lot, a great worker👍
Qi Li: Jannifer M is really friendly and helpful, she helped me to connect chase mobile to solved some issue. It took very long time( some reasonable paperwork) but she was very professional and patient. A lot appreciated to Jannifer’s help!
Tung Tran: I have several accounts here. Went to get some documents notarized but had to wait in the lobby for over 10 minutes before a brancher could get to me. Only to let me know that they didn’t not have a notary available. 2 tellers, 4 “managers/consultants” and only 1 with a customer. This was 3:15PM on a Wednesday. Went next door to Huntington where I have no accounts at all, and they took care of me in less than 5 min. I guess you can do what you want if you make so much to have so many extra middle management positions but no one really does anything.
Mike J: Nice helpful staff! I had issue with the old staff they always had bad attitude I almost changed where I bank because of them.
Vectro Videos: Why the 1 star? I came here a few times when i was 16 years old! Whenever i’d get my checks from the first job i worked at, id come here to cash them out. The ladies looked miserable and rude but the second they looked at the amount on my checks, their mood switched up and they would try to hit on me and say weird things like “oh i like your glasses” but i would just ignore them. These women were like 30 years old. One of the woman even said “i like your check, where do you work at”? My little brother said he wanted to come here and i immediately told him no.
Lulu Lallla: Worse bank ever ATM is broken all year longDrive up service is very slow
Astrit Jahiri: Slow service.
frank shorees: They close my account without any reason.
Rami Kseri: The ATM not working most of the time!
Mike Gumma: I just called, very rude customee service, didn't care that I'm a customer for so many years.Maybe it's time to switch bank.
Shiva A: They don't have any knowledge. They do not have answers to any questions, and blame back-office for everything.
Tracy Leonatti: HORRIBLE experience.... customer since 1984 and seriously considering changing financial institutions. Had I not been an employee for 25 years, therefore feeling some sort of [unearned] loyalty, I'd be gone.
ray adam: ATM never works at all everytime I want to make a deposit after hours I can not do so I always have to drive to another chase bank this has happened 4/5 times already will not be going to this branch anymore
Nand Kishore Gajarajan: Very pleasant experience every time I step in at this location. I hope they can keep up the good work. They smile, are proactive and helpful for all banking needs
Steve & Lora Neto: Wonderful staff and branch manager. They do their utmost to meet the needs of their clients. We’ve been banking at this branch for many years and are very happy with them.
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6. Huntington Bank - Sterling Heights
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· 37 reviews
2229 Metro Parkway, Sterling Heights, MI 48310, United States
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Kira Forthedeathnote: This is the worst bank I've ever been to. One banker, she was annoying. Had to wait 15 minutes after walking 20 minutes to get there just to be told I can't open an account because I didn't have the ssc but I have it written down? Nah. You want a good bank go somewhere else.
Aiman Kajal: Slow and never enough staff on hand to help the customers
Nader Elmashni: Just a nasty unprofessional customer service. I had an appointment at 11:30 for Thursday 7/27 ( I left work for this appointment), arrived and I had to wait 15 minutes because the lady ( her name was Rana I think) was chatting and enjoying her long conversation with the customer a head of me... and when my turn came she did not apologize for the delay.. I asked her about the accounts they offer but she did not speak up and was not even trying to help to get the business, and she kept asking about my last bank which is none of her business.. and when I left she said in unkind way " good luck".. nasty customer service..This an update 8/7/2022:The bank's response is pitiful, it is an automatic response that was used in other reviews. Obviously, you don't care. I did send you an e-mail to your customer service but have not heard from you.. so bad... you may give me a call to discuss..
Mike H: Expect rude behavior and worst the worst customer service from the bankers, went to do an wire transfer for closing they made me wait for a while before telling me they won't help me because they have customers and after that they got other appointments and to go somewhere else.
Joshua Hibbert: I went to the bank to deposit some poker winnings into my account, cash mind you. What do I get? An employee who puts my money into someone else's account and has an attitude with me. When I tried resolving this from the office, I had no luck there. Finally I go back to the bank and try to speak to the manager, they tell me they will check and call me the next day. It's been 5 days now and the person still hasn't called me back. Mind you this misplacing of my cash was done, 3 WEEKS AGO.
Karam Shammas: Huntington bank 155 years in the market, based in Ohio and all states surrounding Ohio, plus Colorado and Minnesota. Huntington bought TCF bank. No more TCf bank. Huntington had the latest technologies in fraud prevention, text and email alerts. The mobile app is friendly use. You can consider Huntington a 24 hours service bank because you can use your phone app to deposit your checks, withdrawal money from ATM anytime. They have most of the financial services plus the Huntington insurance company.
Ruksana S.: Have been going to this branch for years. All the tellers here have always been kind and professional. A bit shocked by the negative reviews. For those only writing a negative review because the branch didn't offer coffee/water in the middle of pandemic - this is a financial institution, not a restaurant. They are not required to feed people in order to process a banking transaction.
ThinkDoughnuts: There is one lady work there her name is Rana , she is very rude and means and not respectfully with costumes and not welcoming I will not going to this location anymore
Jay Buni: Worse place ever never answer their phone
Blue Water Cichlids: The worst branch ever the staff team it’s very bad never recommend someone to go there
Joseph Kharsa: sharalee is very kind easy to work with
Rafe Jamison: I don’t know what is going with this branch about giving me my funds. I believe It a stereotype. Today I wanted to withdraw some funds and was told “ because of the Holiday, that was yesterday, that they couldn’t get me my money. However, I went to another Huntington Bank and had no problem at all. My funds were available, so I don’t see why I had to go to another branch. NEVER AGAIN WILL I EVER GO TO THIS BRANCH & MAY JUST CHANGE BANKS ALTOGETHER
Andrzej Pastucha: Branch manager had me waited for 10 days to cash the certified check, than when I arrived to pick up the money. I was told, the money is not there. Their lobby is closed only drive thru. Tellers move very slow. No one ever returns calls. Very Bad and disrespectful management, poor customer service.
James Sharrard: Girl waited on me laze !!!I needed help with my bankingShe would not get off her chair to get someoneVery bad experience!!!
Chrissy Timpikin: Terrible branch and the employees working during this pandemic are horrible. They work super slow and they are extremely rude. Their is one teller who has a accent - she is the worst! You will wait in line for 45 minutes in the drive thru. Don’t go on the 1st or 3rd you’ll be waiting 1 hour min. I ride past other banks all day and NEVER see the lines look like they do at Huntington!! This bank is too cheap to install glass/plastic so they can still serve other customers on the inside like BOA and CHASE. Even Comerica moves faster than this bank. I see no pros in banking here.
Shannon Fandale: First off, the female banker was incredibly rude to me. Her tone was obvious indifferent and verging on hostile. I tried to complete a simple account change, but was told I needed the joint account person to be present. I later contacted Huntington online and learned this was not true. Thanks for lying to me and wasting my time. Will not return to this location.
Bryan Spears: Tony is the man. I've always had great customer service with Huntington managers but he's gone above and beyond.
Steve William: Rana Razi provides you the WORST customer service that you’ll ever experience in your life, this lady has a horrible attitude!! DO NOT deal with her , the others are fine.
Steve Levin: Cheapo Branch ...They Don't even offer water or coffee for the customers.I'm moving my business and personal accounts to Flagstar where they don't only have coffee and water , but it's Keuric coffee, water and cookies.
David Yosuif: Very bad customer service , the banker I don’t want to mention her name has no idea what she’s doing she doesn’t even know how to spell words lol !
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7. Huntington Bank - Utica
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· 17 reviews
44500 Van Dyke Ave, Sterling Heights, MI 48314, United States
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R: Never has their atm working. Its this huntington every time. The rest can have their atms working but this one likes to play games with you.
Ryan May: This is a great Huntington Bank location. I have used this location for over 20 years.The staff is what makes this bank so great. All the tellers are very friendly and always go above and beyond to serve their customers.I would highly recommend this Huntington Bank location.
Dennis S (Iamthatguy420): It's a bank I mean come on...they always have money 😆😆
Lee Bas: Love this branch! Been coming here for 12 years now. Staff has always been friendly and helpful.
David Ording: Great Customer Service
AnaLiz Felix: No stars would be more efficient for this branch. The staff here is terribly unprofessional, lazy and don’t know what they’re doing. Every time I come to this branch I encounter a new problem. Which is an inconvenience because it’s the one closest to my work!
Brian A: Friendly staff, efficient.
Ashley Sakuta: I love Huntington and I love this branch. I've never had an issue with them or the tellers until today. I went in to get a cashiers check to pay my rent. When I went to the teller to ask for one I accidentally called it a money order. I tried to apologize and correct myself, but the teller immediately got snarky with me. Telling me in a rude tone that "we don't do that, and that my check HAS to be from Huntington to use it towards a cashiers check if that's what I actually need". I've been getting cashiers checks from this bank/location since December, so I know I can use my check no matter the bank. Either way the teller was very rude and I'm disappointed that such a good bank would hire such mean people.
Mark Young: Done business with them before
Ronnetta Martin: Love the bank tellers... So friendly!!!
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8. Flagstar Bank - Sterling Heights
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· 17 reviews
37070 Mound Rd, Sterling Heights, MI 48310, United States
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Curtis: Always a good and easy experience for me at this location!
Maged Salama: Friendly staff and quick service.
Nathan Dunaj: Fast easy in and out to set up checking account
Rick B: Great rates and great customer service!
Princeofpeace (Princeofpeace): Don't know what the problem was here today. Was asked for my license to make a deposit into my account ???
Rainbow V: Very dishonest employees at this bank location. Starts from the manager CYNTHIA and her assistant REHANA and down to the tellers!! Don’t deal with them!
Nick Savaya: This bank never answers their phone and they lock their doors before banking hours. I will be switching banks as this has become too much of a hassle to keep up with.
robert ulicny: this bank is like no other- completely hassle free and make things simplified for you. they take the stress out of complicated banking
Brian “ModernMower” Rismoen: I don't know if every branch is like this, but this is a great branch. Friendly people who take care of you, and you really get the impression they are on your side. I do my small business banking with this branch, and i have never had any problems with them, and at times i have even been surprised at how much they actually could do for me. Banking can at times be frustrating, and this is the place to go to keep that at a minimum. Thank you Dawn and everyone at the branch.
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9. Bank of America (with Drive-thru ATM) - Sterling Heights
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· 42 reviews
39100 Dequindre Rd, Sterling Heights, MI 48310, United States
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Ron Twigg: Always had great experience with this bank.
Dita Ri: Bad service
T5T Towards 5.0 Tennis: worst branch ever.they have online scheduling system but they are not ready on time and someone comes out like 10+ mins later saying "oh you reserved online, that's why". what??also the banker who helped close my account wrongly told me online statements for the closed account should still be available, but it wasn't. So I ended up wasting another few hours on phone with bofa to resolve the issue (re-opening, downloading statements, and closing again). Also the banker kept fiddling around as if he wanted me to go away asap because he had to go somewhere.TERRIBLE TERRIBLE TERRIBLE.
B Lockwood: Awful, came in, was told I needed to make a appointment, yet when I made a appointment and came back, I was delayed by 30 minutes by a walk in appointment. Worst part was the manager was the one that made the decision to push my appointment back by a half hour.
salar mi: I don't recommend this bank to anybody they don't treat customer right
April Clouse: good service
François-Xavier Padiolleau: Went to this branch of Bank Of America to do a transfer on the Saturday after Thanksgiving. Georges was extremely helpful and took the time to find the best way to perform the transfer. He made sure to update my account details for the transfer to go through. All that while explaining everything. Thank you very much!
Revan Kakooz: Very bad service they don’t help me when I go there they give me a hard time
Vivian: I’m so disappointed with this location and the lack of knowledge by their tellers. I went in to deposit a check because the ATM message said there would be a hold (assuming because it was a check from my new job?) anyway, went inside and explained to the teller that I cannot and do not want a hold on the check. That if she processes it and it states anything of a hold, I want my check back, as I cannot wait to have funds put into my account due to a hold.Teller processes the check and assures me that there’s no hold, money will be deposited into my account by the next morning. I went in on 10/20, so by 10/21, check should be deposited.Well miss bank teller, you gave out inaccurate information. My check is now held until 10/29. NINE days after my initial deposit. I’ve called BOA daily begging them to have someone help me. Anyone. There has to be someone who can remove this hold. I’ve explained and expressed and cried my situation and why I need my money as desperately as I do. All I get is “we’re so sorry you were lied to. There’s nothing anyone can do.” I’ve been a BOA customer for 14 years. Once this check is deposited, I’ll be going over to Chase- where they treat you like a person, and not just another transaction.
Quamrul Mazumder: I tried to call and talk to someone several times. Their robocall system did not allow me to talk to anyone. Everyone is busy to talk to customer. This is the worst experience I had. I just wanted to know if they have safe deposit box. I guess, I will never call them again. I hate online robocalls
Margaret Topous: Even when you get there early you will wait. Didn't open on time. They wouldn't even let the Brink's driver in even after time to open. ("10 more minutes.") The driver said something like 'this is why you don't get stops.' He cooled his heels with vehicle idling for several more minutes and then left.You got to step it up several levels BoA. You're dropping the ⚾️ at many locations.
Nahrain Dawood: My visit here went great! Sangeeta Singh was very helpful. Coming back to this location again.
Stevo Shaya: They closed my account because I deposited a check for 39k . Like really . Customers always right but not with Bank of America.They can’t tell me what was the reason.But they told me to go somewhere else .It’s ok , I made sure they lost bunch of business.I convinced all my family friends to close their account and they did 😊 now I’m happy
Ali Algawwam: Amazing customer service
lenny yono: By far the worst bank in the state of Michigan lazy staff even lazier management I waited in line for 48 minutes eight staff members were there only two were working the teller get it together this is a Bank not a lemonade stand !
MICHAEL H. NGUYEN: need to hire more staffs. no walk-in services as of 06/16/2022
Streetz A: Beware of discrimination and profiling. No matter if you have all your info/paperwork in order they will 3rd degree you the whole time. Doesn’t matter what your profession may be, they are rude and difficult. Nina and Antwone especially. Find a different branch if you can.
Ivan Shangi: After waiting for 15 minutes to do a wire transfer oh we’re sorry the machine is down there just too lazy not to do their job
Michelle Pyle: Bank closes 4 pm which is RIDICULOUS but at 3:40 pm the manager pulls 1 of the 2 tellers and starts counting down her till. THERE IS 11 PEOPLE IN LINE at this point!!!! Now there is 14 people and it's 3:50 pm. I've been standing in line since 3:25 pm and there is still 4 people in front of me. I understand about being short handed but there were 3 employees behind the counter 15 minutes ago. OH LOOK AT THAT IT'S 3:53 and THE MANAGER JUST LEFT FOR THE DAY!!!!!! I can't wait until my employer switches banks it's in the process as we speak because having to wait over 40 + minutes in line just to make a deposit for work is uncalled for!!!!!
Raham: If you dont have life or if you have a lot of time to waste then come to this location.
Zbyszko P: Needed to convert a small amount of foreign currency so I checked the website which stated I can do this at this branch. I drive over during lunch and go inside. After getting to the teller the nice lady tells me that she cannot do it and I have to see someone at one of the desks (fine). Walks me over to a chair and tells me to wait for the lady helping another customer to finish (fine). After waiting around 15 minutes the manager comes over and tells me I need to make an appointment because they're swamped (not fine because I was told they'd do it and asked to wait, which I patiently did.) I wasted over 30 minutes + gas for something that any currency exchange counter at the airport can do in about 120 seconds and still didn't get it done. Supposedly I'm a "premium customer" I'll be moving my money elsewhere.
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10. Chase Bank - Sterling Heights
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· 24 reviews
33051 Schoenherr Rd, Sterling Heights, MI 48312, United States
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Calvin Saidy: I'd rate this branch with less than one star if I could. Cassandra Parker (Branch Manager) does not care about the loyal customers. I came yesterday and asked her to notarize two pappers and she told me she will take care of me after she finishes with the customer she had in her desk. After waiting 15 minutes, she told me one minute and went to a room with her college and started a meeting. Her laughts and loudness were all over the branch. She clearly does not care about Chase customers. This branch is the worst branch I ever worked with in my 10 years releationship with Chase.
Micah Walker: Helpful and patient
CES S: One of the ATMs is always down causing a long line in the back. Also those banners have ripped from the stands and have been flapping in the wind for months. Does the manager not see that and at least take them down?
John Thull: I was there a little while ago and observed a customer behaving very rudely to your Associate Banker Almeta Lorigan. She handled the banking with grace and professionalism and was polite despite the rude behavior of the customer. She was then able to greet the next customer with a welcome and a smile. She is a true gem. I wish that all peopleI encountered in a day would display her skill and attitude.
Adi: To slow service
John Slaiman: I had a great experience at this location. Airica Colley was the main reason. She is very professional and patient and helped me open up an account without having an appointment. She went above and beyond expectations, helped me set up my online banking as well as Apple Pay. I would recommend talking to her for any of your banking needs!
Brian Monir: Very bad Castomer serviceAnd they stole me $900 extra & I close my account؟
Ibrahem Bishdary: FIX YOUR ATM PLEASE
Pang Chang: It seemed like the banker i went in to see was very nosy. I went in to fix my pin number and activate my card which she helped me do. I then talked to her about my husband and I's interest in opening a savings account. She said he would have to be in with me but that i could open it online then to save them time for when we come in. She guided on opening a savings account online. She assured me it was fine and easy. Not even a day later, i couldn't log into my account because it was locked. I then receieved a letter that my savings account i created was going to be closed. I called customer service and they told me it was because i opened a savings account online. So basically it was the bankers fault that this had happened. Not only that but she was showing me how to use the mobile app even though another banker had already showed me how. She then proceeded to have me click on the credit history but it seemed like she was looking for her own reasons. Of all the things she could had me do, she chose credit history. The first banker i was with did not have me open my credit history instead they said if i was interested I could check my credit history on my own time. She saw my credit score and debts which i didnt want her to see. She saw my debt and said "i dont know that that is" as if she needed to know.
Michael Drozdzewski: $5 for a money order! Excuuuuuuze me?! Kiss my grits. Buscemi's around the corner will do it $1.50
M Bee: Everytime I come here I feel so welcomed by all employees. You can tell they are smiling behind the mask...I go out my way to go here. Thank you Stephanie for going a extra mile today for little me. I know you were closed and wanted to go home but you were there for me ....thank you. See you soon😁
Shayek Chowdhury: Avoid this branch at all cost
Kenneth Marchetti: Consistently great customer service at this branch from Chuck Adams.
Matt Hunter: I have been with Chase getting close to 10 Years or more, best bank I have ever used. The mobile app is excellent I rarely have to go into the bank, the products are good, and Chuck and Kailee are very responsive.
Grant Rushlau: Thanks to the manager who returned my wallet when it was brought in. Appreciate you having it overnighted to me.
Kevin B: there’s not very many employees there around 5pm. I had to wait about 15-20mins just to open an account.other than that they were helpful
Julio: Teller was nice. Only one teller though so I had to wait in line for 20 minutes. Sad
Sandy Nassori: Good customer service everything patiently
Joe Abraham: The tellers are decent, but on my last few visits, there was only one teller available and line was 5-6 people long. Trying too hard to make people use the inside ATM's.
Jeff Grand: My teller Aaron/Erin?, started my morning with a great smile, the utmost patience and professionalism. She inquired about my business and made me feel like more than just a customer. I felt like an important business partner with Chase. Her smile, and confidence was contagious, and hope that I'm able to carry that over to my clients this morning.
Dan Howard: Used to be fast and friendly, then they put a machine in the lobby and closed two windows. At best their is a single tellar working. Still friendly, but in the last three months I have not gotten through line in under 15 minutes.
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11. Flagstar Bank - Sterling Heights
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· 10 reviews
13427 15 Mile Rd, Sterling Heights, MI 48312, United States
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12. First Merchants Bank - Sterling Heights
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· 7 reviews
43683 Schoenherr Rd, Sterling Heights, MI 48313
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13. Fifth Third Bank & ATM - Sterling Heights
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· 17 reviews
41122 Ryan Rd, Sterling Heights, MI 48314, United States
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14. Chase Bank - Sterling Heights
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· 56 reviews
5601 Metro Parkway, Sterling Heights, MI 48310, United States
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15. Bank of America (with Drive-thru ATM) - Sterling Heights
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· 53 reviews
40950 Van Dyke Ave, Sterling Heights, MI 48313, United States
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16. PNC Bank - Sterling Heights
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· 20 reviews
44698 Mound Rd, Sterling Heights, MI 48314
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17. Chase Bank - Sterling Heights
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· 14 reviews
13999 Lakeside Cir, Sterling Heights, MI 48313, United States
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18. Flagstar Bank - Sterling Heights
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· 10 reviews
43850 Schoenherr Rd, Sterling Heights, MI 48313, United States
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19. Fifth Third Bank & ATM - Sterling Heights
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· 9 reviews
11555 16 Mile Rd, Sterling Heights, MI 48312, United States
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20. Bank of America (with Drive-thru ATM) - Sterling Heights
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· 32 reviews
44100 Schoenherr Rd, Sterling Heights, MI 48313, United States
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