Best Federal Reserve Bank Sterling Heights Near Me

Federal Reserve Bank Flagstar Bank Flagstar Bank Bank of America (with Drive-thru ATM) Huntington Bank Bank of America (with Drive-thru ATM) Bank of America (with Drive-thru ATM) Citizens Bank Citizens Bank

1. Federal Reserve Bank - Detroit

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· 14 reviews

1600 E Warren Ave, Detroit, MI 48207

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Federal Reserve Bank: what do users think?
Michael L: Great place to visit to learn more about how the US economy works.
Nelson Poet: End the fed! It hurts 99% of Americans and drastically helps the 1% who serve 0 public interests
Riley Ketvirtis: Really nice set up for the Michigan personal finance challenge!
gabriella barthlow: Great place to have meetings.
Ramsey Sweis: My first visit was an amazing experience. Automation Alley held our quarterly meeting hosted by Senior Business Economist, Paul Traub who also provided an economic update presentation.

2. Flagstar Bank - Sterling Heights

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· 17 reviews

37070 Mound Rd, Sterling Heights, MI 48310, United States

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Flagstar Bank: what do users think?
Curtis: Always a good and easy experience for me at this location!
Maged Salama: Friendly staff and quick service.
Nathan Dunaj: Fast easy in and out to set up checking account
Rick B: Great rates and great customer service!
Princeofpeace (Princeofpeace): Don't know what the problem was here today. Was asked for my license to make a deposit into my account ???
Rainbow V: Very dishonest employees at this bank location. Starts from the manager CYNTHIA and her assistant REHANA and down to the tellers!! Don’t deal with them!
Nick Savaya: This bank never answers their phone and they lock their doors before banking hours. I will be switching banks as this has become too much of a hassle to keep up with.
robert ulicny: this bank is like no other- completely hassle free and make things simplified for you. they take the stress out of complicated banking
Brian “ModernMower” Rismoen: I don't know if every branch is like this, but this is a great branch. Friendly people who take care of you, and you really get the impression they are on your side. I do my small business banking with this branch, and i have never had any problems with them, and at times i have even been surprised at how much they actually could do for me. Banking can at times be frustrating, and this is the place to go to keep that at a minimum. Thank you Dawn and everyone at the branch.

3. Flagstar Bank - Sterling Heights

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· 9 reviews

13427 15 Mile Rd, Sterling Heights, MI 48312

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Flagstar Bank: what do users think?
Richard Waller: Changed my checking from a credit union I had been with for over 20 years. There service had declined. Decided on Flagstar due to their reputation for being a hands on people oriented bank.Was very happy with Michael Daniel's as my personal person at local office. I also Changed over my savings after talking with Mike.
Tom Camaj: Always have issues at this location
Mariah Wajca: This is the BEST bank! BEST staff!! Very personable and professional!! I highly recommend this bank!!
O: First off, one star is generous.This place will nickle and dime you tell your broke with their paper fees that no one tells you about or even how to opt out of them.Customer service is horrid, their representatives are poorly trained and inconsistent. They will also threaten to hang up on you or just put you on hold to no end if you ask to speak with any of there management staff. I have called this place so many times that I lost count and half the time they will just hang up on you.Also, the app is complete trash. To refresh your account you literally have to logout and log back in. The website is just as bad, it only loads 50% of the time.
Trevor Diehl: Fantastic staff and customer service! Would recommend to any friends or family that are looking for a great banking experience
Cindi Jones: I'm sitting in the drive through. The bank opens at 9:00. I was here at 9:00. It is now 9:07. I have finally been acknowledged by a girl in a tank top with visible tattoos all over her shoulders and arms, that she will be with me soon. Really? Professionalism at it's finest. It is now 9:10. Still no service. It is clearly time to change banks. Finally pulling out at 9:14.

4. Bank of America (with Drive-thru ATM) - Sterling Heights

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· 42 reviews

39100 Dequindre Rd, Sterling Heights, MI 48310

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Bank of America (with Drive-thru ATM): what do users think?
Ron Twigg: Always had great experience with this bank.
Dita Ri: Bad service
T5T Towards 5.0 Tennis: worst branch ever.they have online scheduling system but they are not ready on time and someone comes out like 10+ mins later saying "oh you reserved online, that's why". what??also the banker who helped close my account wrongly told me online statements for the closed account should still be available, but it wasn't. So I ended up wasting another few hours on phone with bofa to resolve the issue (re-opening, downloading statements, and closing again). Also the banker kept fiddling around as if he wanted me to go away asap because he had to go somewhere.TERRIBLE TERRIBLE TERRIBLE.
B Lockwood: Awful, came in, was told I needed to make a appointment, yet when I made a appointment and came back, I was delayed by 30 minutes by a walk in appointment. Worst part was the manager was the one that made the decision to push my appointment back by a half hour.
salar mi: I don't recommend this bank to anybody they don't treat customer right
April Clouse: good service
François-Xavier Padiolleau: Went to this branch of Bank Of America to do a transfer on the Saturday after Thanksgiving. Georges was extremely helpful and took the time to find the best way to perform the transfer. He made sure to update my account details for the transfer to go through. All that while explaining everything. Thank you very much!
Revan Kakooz: Very bad service they don’t help me when I go there they give me a hard time
Vivian: I’m so disappointed with this location and the lack of knowledge by their tellers. I went in to deposit a check because the ATM message said there would be a hold (assuming because it was a check from my new job?) anyway, went inside and explained to the teller that I cannot and do not want a hold on the check. That if she processes it and it states anything of a hold, I want my check back, as I cannot wait to have funds put into my account due to a hold.Teller processes the check and assures me that there’s no hold, money will be deposited into my account by the next morning. I went in on 10/20, so by 10/21, check should be deposited.Well miss bank teller, you gave out inaccurate information. My check is now held until 10/29. NINE days after my initial deposit. I’ve called BOA daily begging them to have someone help me. Anyone. There has to be someone who can remove this hold. I’ve explained and expressed and cried my situation and why I need my money as desperately as I do. All I get is “we’re so sorry you were lied to. There’s nothing anyone can do.” I’ve been a BOA customer for 14 years. Once this check is deposited, I’ll be going over to Chase- where they treat you like a person, and not just another transaction.
Quamrul Mazumder: I tried to call and talk to someone several times. Their robocall system did not allow me to talk to anyone. Everyone is busy to talk to customer. This is the worst experience I had. I just wanted to know if they have safe deposit box. I guess, I will never call them again. I hate online robocalls
Margaret Topous: Even when you get there early you will wait. Didn't open on time. They wouldn't even let the Brink's driver in even after time to open. ("10 more minutes.") The driver said something like 'this is why you don't get stops.' He cooled his heels with vehicle idling for several more minutes and then left.You got to step it up several levels BoA. You're dropping the ⚾️ at many locations.
Nahrain Dawood: My visit here went great! Sangeeta Singh was very helpful. Coming back to this location again.
Stevo Shaya: They closed my account because I deposited a check for 39k . Like really . Customers always right but not with Bank of America.They can’t tell me what was the reason.But they told me to go somewhere else .It’s ok , I made sure they lost bunch of business.I convinced all my family friends to close their account and they did 😊 now I’m happy
Ali Algawwam: Amazing customer service
lenny yono: By far the worst bank in the state of Michigan lazy staff even lazier management I waited in line for 48 minutes eight staff members were there only two were working the teller get it together this is a Bank not a lemonade stand !
MICHAEL H. NGUYEN: need to hire more staffs. no walk-in services as of 06/16/2022
Streetz A: Beware of discrimination and profiling. No matter if you have all your info/paperwork in order they will 3rd degree you the whole time. Doesn’t matter what your profession may be, they are rude and difficult. Nina and Antwone especially. Find a different branch if you can.
Ivan Shangi: After waiting for 15 minutes to do a wire transfer oh we’re sorry the machine is down there just too lazy not to do their job
Michelle Pyle: Bank closes 4 pm which is RIDICULOUS but at 3:40 pm the manager pulls 1 of the 2 tellers and starts counting down her till. THERE IS 11 PEOPLE IN LINE at this point!!!! Now there is 14 people and it's 3:50 pm. I've been standing in line since 3:25 pm and there is still 4 people in front of me. I understand about being short handed but there were 3 employees behind the counter 15 minutes ago. OH LOOK AT THAT IT'S 3:53 and THE MANAGER JUST LEFT FOR THE DAY!!!!!! I can't wait until my employer switches banks it's in the process as we speak because having to wait over 40 + minutes in line just to make a deposit for work is uncalled for!!!!!
Raham: If you dont have life or if you have a lot of time to waste then come to this location.
Zbyszko P: Needed to convert a small amount of foreign currency so I checked the website which stated I can do this at this branch. I drive over during lunch and go inside. After getting to the teller the nice lady tells me that she cannot do it and I have to see someone at one of the desks (fine). Walks me over to a chair and tells me to wait for the lady helping another customer to finish (fine). After waiting around 15 minutes the manager comes over and tells me I need to make an appointment because they're swamped (not fine because I was told they'd do it and asked to wait, which I patiently did.) I wasted over 30 minutes + gas for something that any currency exchange counter at the airport can do in about 120 seconds and still didn't get it done. Supposedly I'm a "premium customer" I'll be moving my money elsewhere.

5. Huntington Bank - Sterling Heights

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· 37 reviews

2229 Metro Parkway, Sterling Heights, MI 48310, United States

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Huntington Bank: what do users think?
Kira Forthedeathnote: This is the worst bank I've ever been to. One banker, she was annoying. Had to wait 15 minutes after walking 20 minutes to get there just to be told I can't open an account because I didn't have the ssc but I have it written down? Nah. You want a good bank go somewhere else.
Aiman Kajal: Slow and never enough staff on hand to help the customers
Nader Elmashni: Just a nasty unprofessional customer service. I had an appointment at 11:30 for Thursday 7/27 ( I left work for this appointment), arrived and I had to wait 15 minutes because the lady ( her name was Rana I think) was chatting and enjoying her long conversation with the customer a head of me... and when my turn came she did not apologize for the delay.. I asked her about the accounts they offer but she did not speak up and was not even trying to help to get the business, and she kept asking about my last bank which is none of her business.. and when I left she said in unkind way " good luck".. nasty customer service..This an update 8/7/2022:The bank's response is pitiful, it is an automatic response that was used in other reviews. Obviously, you don't care. I did send you an e-mail to your customer service but have not heard from you.. so bad... you may give me a call to discuss..
Mike H: Expect rude behavior and worst the worst customer service from the bankers, went to do an wire transfer for closing they made me wait for a while before telling me they won't help me because they have customers and after that they got other appointments and to go somewhere else.
Joshua Hibbert: I went to the bank to deposit some poker winnings into my account, cash mind you. What do I get? An employee who puts my money into someone else's account and has an attitude with me. When I tried resolving this from the office, I had no luck there. Finally I go back to the bank and try to speak to the manager, they tell me they will check and call me the next day. It's been 5 days now and the person still hasn't called me back. Mind you this misplacing of my cash was done, 3 WEEKS AGO.
Karam Shammas: Huntington bank 155 years in the market, based in Ohio and all states surrounding Ohio, plus Colorado and Minnesota. Huntington bought TCF bank. No more TCf bank. Huntington had the latest technologies in fraud prevention, text and email alerts. The mobile app is friendly use. You can consider Huntington a 24 hours service bank because you can use your phone app to deposit your checks, withdrawal money from ATM anytime. They have most of the financial services plus the Huntington insurance company.
Ruksana S.: Have been going to this branch for years. All the tellers here have always been kind and professional. A bit shocked by the negative reviews. For those only writing a negative review because the branch didn't offer coffee/water in the middle of pandemic - this is a financial institution, not a restaurant. They are not required to feed people in order to process a banking transaction.
ThinkDoughnuts: There is one lady work there her name is Rana , she is very rude and means and not respectfully with costumes and not welcoming I will not going to this location anymore
Jay Buni: Worse place ever never answer their phone
Blue Water Cichlids: The worst branch ever the staff team it’s very bad never recommend someone to go there
Joseph Kharsa: sharalee is very kind easy to work with
Rafe Jamison: I don’t know what is going with this branch about giving me my funds. I believe It a stereotype. Today I wanted to withdraw some funds and was told “ because of the Holiday, that was yesterday, that they couldn’t get me my money. However, I went to another Huntington Bank and had no problem at all. My funds were available, so I don’t see why I had to go to another branch. NEVER AGAIN WILL I EVER GO TO THIS BRANCH & MAY JUST CHANGE BANKS ALTOGETHER
Andrzej Pastucha: Branch manager had me waited for 10 days to cash the certified check, than when I arrived to pick up the money. I was told, the money is not there. Their lobby is closed only drive thru. Tellers move very slow. No one ever returns calls. Very Bad and disrespectful management, poor customer service.
James Sharrard: Girl waited on me laze !!!I needed help with my bankingShe would not get off her chair to get someoneVery bad experience!!!
Chrissy Timpikin: Terrible branch and the employees working during this pandemic are horrible. They work super slow and they are extremely rude. Their is one teller who has a accent - she is the worst! You will wait in line for 45 minutes in the drive thru. Don’t go on the 1st or 3rd you’ll be waiting 1 hour min. I ride past other banks all day and NEVER see the lines look like they do at Huntington!! This bank is too cheap to install glass/plastic so they can still serve other customers on the inside like BOA and CHASE. Even Comerica moves faster than this bank. I see no pros in banking here.
Shannon Fandale: First off, the female banker was incredibly rude to me. Her tone was obvious indifferent and verging on hostile. I tried to complete a simple account change, but was told I needed the joint account person to be present. I later contacted Huntington online and learned this was not true. Thanks for lying to me and wasting my time. Will not return to this location.
Bryan Spears: Tony is the man. I've always had great customer service with Huntington managers but he's gone above and beyond.
Steve William: Rana Razi provides you the WORST customer service that you’ll ever experience in your life, this lady has a horrible attitude!! DO NOT deal with her , the others are fine.
Steve Levin: Cheapo Branch ...They Don't even offer water or coffee for the customers.I'm moving my business and personal accounts to Flagstar where they don't only have coffee and water , but it's Keuric coffee, water and cookies.
David Yosuif: Very bad customer service , the banker I don’t want to mention her name has no idea what she’s doing she doesn’t even know how to spell words lol !

6. Bank of America (with Drive-thru ATM) - Sterling Heights

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· 32 reviews

44100 Schoenherr Rd, Sterling Heights, MI 48313, United States

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Bank of America (with Drive-thru ATM): what do users think?
Dave kerner: Very slow. Teller not very helpful!
Amanda Krok: I give LESS THAN (1) ONE STAR.BOA is the most Hostile company I have ever encountered.
Raninmikhael: It’s “temporary closed” almost every time i go! It’s ridiculous!
Eric Shepard: Everytime I call any of the number, the 1800 number or each store, I'm constantly hung up on without even connecting. The very rare time I do get through, the prompts aren't what they say they are. It's beyond frustrating when trying to fix an issue or get a loan. They collect so much money and yet can't even have a working phone system. Wasted 3 hours of my time waiting and being transfered.
Jacqueline Fontana: Absolutely the rudest teller I've ever had the displeasure of having to work with. My husband and I recently married, went in with our gifts to ask advice on the best way to deposit all the numous checks, and we were belittled, loudly. The teller was even told by other customers that she was being rude and that we were only asking the proper procedures. Will consider my deposit elsewhere.
CG: If I could give Bank of America a zero I would.For the past week I have been searching for an open B of A branch, to deposit a sizable personal check. Unable to locate an open branch within a normal radius, I called the main customer service number and was told that I could deposit this check online. That didn't work. I found a branch open in Sterling Heights at 44100 Schoenherr Rd and stood in line for 1/2 hour. One teller on a Saturday at 11am, 4 people in front of me and a line out the door. The teller informed me that the other branches are closed, because other employees had covid. Is that why certain branches closed permanently and were knocked down? I work in a hospital and we don't close down when our coworkers get covid. Time to start looking for a more convenient, helpful and friendly bank!
TAP: It seems that all BOA branches are understaffed these days (way before Covid), no drive thru (really?), and tellers and managers seem to unhappy. Unfriendly and inefficient.
Trish Sapienza: called 6 times today, also retried several times per call. No answer. Can't tell if anybody works there.
aldina ketanovic: Service at this branch is extremely poor.
april: Every time I go in there the line is so long one teller and a wait about 15-30 to talk to an banker they ask you to go to another bank or make a appointment for a simple pin number! Not a good bank.
Anita Bhandare: Awesome branch with great staff. I worked with Anton Naber and he is the sweetest most helpful person I've met.
Dr. Scott Briggs, Broker, Attorney, Home Inspector: Mortgage representative, Linda Ottenbacher is dishonest. I submitted a loan estimate from NASB bank that had zero origination and processing fees and Linda said Bank of America would match it and offer no fees. She sent our official loan estimate and it is padded with useless and worthless fees that Linda said BOA would waive. Because of Linda, a hard pull was done on our credit. Everytime a hard pull is done, it lowers your credit some. Now we do have really good credit but still, she damages us a little by doing a hard pull under false pretenses. I would never had let her run our credit if she was not going to actually match NASB. Also, she is terrible at returning phone calls.
Daniel Kim: No enough staff
Steven Schebil: Awesome coustermer service, Sufia helped me out alot with some trouble I was having with over draft fees best bank around been a happy customer for over 10 years
Michael Shallal: The staff used to be very courteous and would greet the customer and guide them as soon as they walk in, recently this changed, now the customer has to chase after the staff at their desks. They look as a customer and ignore pretending to be on the phone.I will not be coming back to this location nor will I recommend anybody to this branch of Bank of America.
Jenna Grant: They were awesome from the greeter to the Manager Tim
Mary Page: My husband and I have been to this branch several times and the people are rude and do not want to help. The most recent encounter we had was when we went in to see our options for a mortgage but no one wanted to help us. They took our info and said they would call us the next day. No one ever called. If you want to use bank of America chose another location these people do not want to help you and obviously do not want your business.
Maranda Ayar: If I could give this branch 0 stars I would. The MANAGER Tim is beyond rude! The bank teller called him over to get a financial representative to take over with what I needed help with, he cut her off mid sentence and proceeded to tell me that I could not be helped today because both representatives had 11 o'clock appointments. Instead of asking me if I wanted to wait or come back a little later he stated that we would need to make an appointment another day. I stated that it was my only day off and today was the only day I could take care of this. He then stated we can try to have you come in a little later. Never ever had this issue in 10 years of having my account with BOA! Made me want to cancel my account with them. First time attending this location and will never return thanks to Tim.
Jodi Koontz: Middle of the day, CLOSED! Seriously?
sam yono: The worst of the worst. I've waited over 45 minutes to transfer money and to speak to a banker. They called the lady named Rita to help me out, she was helping a customer, the customer left and then she got on her phone and start giggling and laughing while I was sitting and waiting. She did not even acknowledge me know where that she came to say I'll be right with you. Where's management staff need to be retrain tied up profession with customer service
Eva Eya: Good

7. Bank of America (with Drive-thru ATM) - Sterling Heights

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· 52 reviews

40950 Van Dyke Ave, Sterling Heights, MI 48313

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Bank of America (with Drive-thru ATM): what do users think?
Douglas Hodges: Just the worst experience. Waited for over a half hour to change my PIN number. Ended up leaving without having it changed. Woman insisted I could change it on my phone, even though I had already tried everything. Never using this branch again.
Taghreed Shamoon: If I could put a zero stars I would. Most of the staff are Karen that won't listen to what you have to say. They don't help you, and when you ask for help they need manager who is never there. I have came here many times and there is never manager so nobody can get help. Worst costumer service.
Sami Adam: bad experience they lost my money 1507$ and when i call BOA they said your card is blocked and my account is not on my app !!!! i need my money to pay bills
Ryan Law: Had my debit card details swiped after using the outside ATM on Monday October 17th 2022 morning 5 AM, was hit with 1600$ in fraudulent charges. That I had to dispute and now waiting on resolution...
Indrit Sufa: BAD EXPERIENCE!Will never go there again!Went there today for a notary and one from the personal bankers welcomed me very well and said Yes we can do it and a Lady who works there Sydney or Cindy who seems to be the person who have the notary acted un normal and said no I might have appointments and I said well I can wait! Again she said no without knowing if she has appointments or not not even looking if she does or not!I hope she will retire soon from that bank, she will make a bad name for that branch!I have a personal account and business at BOA, this was a very bad experience at this bank.
Zeeks A: Great experience here Cindy is a great relationship manager. Best experience at a Bank of America so far thank you
Thomas Trudel: Closed Saturdays with only access to 1 ATM. Should invest in more since all your workers push customers to use the ATM for everything.
B Lockwood: Brutal. ATM IS BROKEN. Don’t come to this branch. The company has no intention of fixing it. If you deposit more than one check or one bill it spits it out. If you’re lucky it will be windy 👎
Kathy O'Neill: Took my 92 year old dad who has Stage IV Melanoma Cancer for an appointment to withdraw his money from his "inactive" account. He had received a letter the day before from Bank of America stating that his account had been inactive and it was possible that his funds would go to the state as abandoned funds. My mother's social security check was diverted from deposit in Bank of America to Chase Bank in Sep 2021 in an effort to consolidate accounts. I guess this was not acceptable to Bank of America. We decided to withdraw my dad's $100,000 and close the account. The bank rep told us we needed to sign a form that would be submitted to the corporate office in order to reinstate his account before we could withdraw his money. This process would take five business days. I looked this up online and it should only take one business day for the account to be reinstated after a request has been made. This branch treats the elderly abhorrently and should be put out of business! My dad limped out of the bank with the aide of his walker, and it just broke my heart. Shame on these people!
Shaheed Aldarraji: My favorite bankThe staff and management are very good at customer service
ranya najjar: I recommend Change some of the staff this branch new managementso many people have issues this branch is closed and the issue covet it is a extremely a lie and excuses and most bank of America it’s closed sick issues even onlin service it’s horrible no one call back
Krista Lay: So my 72 yr old mother went on Friday December 17th to withdraw from our joint account. She went to this location because the other two branch locations were closed she tried to go to. Random closures at random locations have been ongoing thing since covid. So the bank teller says she needs more than one piece of ID for a withdrawal, last time I checked when you have a huge amount of money in the bank and have your driver's license with your picture on it it should suffice. My mom even gave the amount of money that was in the account to them. She talked to a bank manager the manager said we need two more forms of ID. How does one have three pieces of ID on them especially when they're 72 years old. My mom got flustered and left without her money. Bank of America is holding our money hostage because my mom couldn't produce another form of ID. She literally has one credit card, she pays cash for everything. Her mortgage is through Bank of America along with her bank accounts. I'm working on convincing her to change over to a credit union that I belong to. If I could give zero stars I would, despicable people. Shame on trading seniors this way
Ashley Walker: This is the worst bank of America branch I have ever been to. I tried to come in to change my last name because I got married, they told me I need an appointment. Okay whatever no big deal. Well fast forward to a week later I come in they tell me I don’t have an appointment but will “take care of me anyways.” One of the tellers even said she recognized me. Then to find out I can’t even change my name without my mother and husband there because I have them on my account. Even though they have no access to any debit/credit cards. My husband banks with Chase and they were able to add me to the account without me even present. Bank of America has just really gone down hill. They make it impossible to do anything. I will not be making another appointment- I will be switching to my husbands bank! So good job Bank of America you just lost a customer of 26 years. This is probably for the better considering all of their locations are randomly closing…. They are slowly going out of business and I can’t say I’m shocked! :)
aidin ilyas: If I could give zero start to this location I will do because they are very lazy employee and what I asked them for they said we don’t do👎👎👎
mario marogy: I was at this banck this morning it took little bit longer but they were very helpful especially ( violets ) I don't know why some people complain there is a process they go through sometime it takes longer
Bradley Leyten: This branch is one of the only within 20 miles. I went inside to make a large cash deposit. The teller rather than help me with the deposit simply tells me to use the ATM. The reason I went in was to help keep the tellers employed by requiring their assistance. I know how to use the ATM, but if that's how you want it, fine I'll help a machine eliminate your job.
Fadi Philp: Always the ATM machine not working
Jessica Easterly: Any time you need help with anything, they are quick to transfer you to customer service. Never want to do their actual job. Always playing run around with them.
David Young: This ATM is down more and more. 4 times in the past 2 months I went to make a cash deposit at the ATM and it says cash deposit temporarily unavailable. This bank cares so little that they can not even empty the money out. Try to call to report it and says to call back during buisness hours. What a joke.
Ali Bakir: Could've been better
rami yousif: Worst branch for back of America!!This is the third time for me going there and the experience is just garbage... These employees have the worst attitude and so disrespectful..I would rather go to an ATM than deal with their unprofessional attitude...I wish ATMs could do everything,,, but I'm sure soon everything will be automated and those employees will be sent home for good!!!

8. Flagstar Bank - Sterling Heights

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· 10 reviews

44691 Mound Rd, Sterling Heights, MI 48314

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Flagstar Bank: what do users think?
Robert Garon: the ladies were rude when I asked to break a $20 and they said they can't if I could i would leave it blank I went last time and they did it
Rachel Rae: Best bank ever glad I found this one everyone Is just so friendly
Najla Badr: The best customer service ever. I have been helped by Tamara. She is polite and professional !!! She explained everything to me and made sure that I was aware of everything !!!! Thanks a lot Tamara and keep up the great work!!!
P Garabedian: The whole staff here is wonderful, they know how to take care of their customers!
Evan VanFleteren: One of the best locations in the area, very helpful staff, I had a banking issue and they did their best at resolving it and making me happy. Thanks Flagstar!
Joeseff Baggett: Rude employees
Jamie Towers: Been there a couple times. Friends go there all the time. Very helpful

9. Citizens Bank - Sterling Heights

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· 10 reviews

2225 18 Mile Rd, Sterling Heights, MI 48314

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Citizens Bank: what do users think?
David D: I stopped by on a Tuesday at 2:30 pm to withdraw money. It only took 5 minutes for the associate to call me although there were four people ahead of me and that’s because they seem to run the bank efficiently. Two bankers were also available. The bank also has drive-thru. Associate was friendly.
586 855 1111 Home Inspection: Citizen bank; Its the worst bank I deal with it . I'm going to move my business to different financial service "bank", , A branch manager there are not helpful, neither service.
Doug: No service without an appointment and website won't create appointments.
G Mand: Great service, great staff. Very convenient.
alicia asker: This is my favorite location by far. I own a business and put my deposit in the overnight box and they get in early and work on those deposits before 9am. I appreciate them!
Brenda Usler: I personally just do pick-up right now. The set-up is nice & its efficient. Never wait long @ all & all employees have been polite, careful, & personable.
Private Matters: As a 16 year banking and mortgage customer, I would feel better about continuing my relationship if there were 60 day notice when branches start closing around me.
Joshua Rhines: If they would have told me it takes 3 weeks to clear a payroll check. I would have told them to get f#&@ed instead of opening a account. Never have I waited 3 weeks to get a check to clear anywhere.
Lonnie Freiburger: Why did I wait 30 minutes for a notary?! The notary was walking past my and stated another 10 minutes. Why not just sign it!

10. Citizens Bank - Sterling Heights

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· 16 reviews

36836 Van Dyke Ave, Sterling Heights, MI 48312

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Citizens Bank: what do users think?
Love: Literally the worst bank ever. Always a problem. Why can I not use the ATM to deposit cash into my account??!!! I went to two citizens bank (including this one) and cash deposit option was not available. What?! Are cash transactions not the entire purpose of the freaking ATM?!
Carl Wysocki: Excellent service. Always with a smile.
Aymen Anees: Very bad attitude I will never come back to this branch anymore i hop if I can give 0 star
Ebraheem Rashed: 👎👎👎👎👎👎I am a business owner I used to do Banking at 14 & Mound branch I had the best customer service over there.Since they closed 14 Mile Branch I had to move my banking to 16 Mile Branch, since then I'm having the worst customer service ever.THAT BRANCH HAVE THE WORST CUSTOMER SERVICE.
Nathan Hillawi: All of the members of the branch are very helpful, I’ve done all my banking through this branch. They made time for me and talked me through the process of applying for a personal loan, and have helped me in person and over the phone many times! Love this branch!
kristi sallan: Very unhelpful sent my grandma in there to put money in my account and told her I did not need to give her my account number all I needed to give her with my Social Security number My first and last name in the last four of my account number since I don’t have my whole account number and they refused to help her and told her to get out of the branch.
Sadoon Kareef: Worst bank ever . Saturday , December28th , I go there and asked to do wire transfer and after sitting 30 min , the clerk comes saying the banker has customer and it will take her a while and you should go to another branch , I could clearly her the banker laughing and socializing with that customer talking about thinks has nothing to do with the banking , of course is going to take her long time to finish things
Joe Yacoup: worst bank ever
Jacob Mevorach: ATM was'installing software' and would not allow transactions
Cynthia Zitny: The staff at this branch are awesome!!! Both with our families personal and or business accounts. They have done so many special things for us and have never given us the impression that we were bothering them. My husband and I are blessed to have this branch and their staff.

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