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Adult day care center
1. American House Sterling Heights - Sterling Heights
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· 16 reviews
11255 15 Mile Rd, Sterling Heights, MI 48312
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Ernest Vroom: Good
Nick Oliver: My father just went in to this facility. So far, knowing my dad is with people who know and care about him is really uplifting. They had a little welcome sign, balloons, and took time to come say hello. He liked the room, which was very clean and bright. The other residents were very friendly and eager to talk.
Carol Offer: Very disappointing.
Brenda Lusk: Website gave excellent information. The facility looks beautiful
Christopher Ryan: Great place. Maintained very well.
Roger Wohlgemuth: My mother in law lived here for nearly three years. She liked it and so did my wife and I. My mother in law was a social person. She looked forward to eating in the dining room and other activities with her friends. She had a weekly hair appointment at the salon. The staff know all the residents and visiting family members too.
Mary Sayers: My mom has been there for 9 months, 8 of which have been in hospice care and bedridden. The American House staff are wonderful. We have been having some issues with the med team responding to her call button as of late. We are being told that the system is not working properly. While its awful to be waiting for more than an hour for someone to clean you up, my sisters and i are fearful that she may need more serious help and waiting over an hour is just not acceptable.
Shenita Andrews: Great staff and wonderful residents.
Rich Rosati: American House has provided a warm, friendly, and caring environment for my mother. She enjoys the entertainment provided weekly, playing Bingo; which my daughter and I enjoy playing with her on Sundays, and the service of Bonnie the hairdresser. All in all, my mother is healthier since she moved here.
Cheryaleen Beger: This has only been the first week that my mom has been at American House. The staff has been wonderful with my mom as well as the medical team.
Maire Briesky: My mother has enjoyed her stay there.All the staff treat her very well. The only thing she complains about is that they used to have bigger breakfast and she enjoys breakfast a lot and now it’s not as nice. And she’d like the soup in the lunchtime not just at night. But everybody’s been very very nice and very very helpful. I would recommend this place.
Roxanne Hayes: I'm very pleased with American House Sterling Heights. My Dad is happy and well cared for. Thank you.
Pat Alexander: Very pretty and clean place. Not doing enough to provide for special dietary needs. Not doing enough rehabilitation after surgery to encourage independence. Not providing hospital bed. Not providing basics like shower chair, walker, bed pads, or incontinence supplies.
Charles DeGryse: My mom loves it here!
Bill Burg (Burg's Custom Cleaning): A very caring staff, that goes above to make the residences feel special. Always planning activities and having fun! A clean and well kept facilitiy. A place one would love to call home.
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Hotel
2. Knights Inn Sterling Heights, MI - Sterling Heights
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· 373 reviews
7887 17 Mile Rd, Sterling Heights, MI 48313, United States
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Elisa Kurth: Worst place ever claimed to be pet friendly - but if you have anything other than a dog don't go here. Management is rude-cleaning people will walk in at anytime - WAS IN THE SHOWER- OWNER WALKED RIGHT IN DID NOT EVEN KNOCK. GAD TO DO A "Routine," INSPECTION claimed smoking in room.... I don't smoke- had lit a candle - not happy!!!!Rooms: Holy walls- moldy, falling apart.Safety: Keys never worked-constaly had to have the re-done. 0only did security when it denifted them
crow frasard: Run down rooms, mice roaming in common areas, and false advertising on google this place is not pet friendly it is only dog friendly I watched 2 people get kicked out over a cat and another over a rabbit in the past week I have immediately checked out and proceeded to stay at another place while cheap it's not worth itRooms: 1/5|Service: 1/5|Location: 1/5 …More
Cindy Nieves: Nearby activities: A lot of restaurants close byRooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Jennifer Tubbs: DO NOT STAY HERE!!!This place is disgusting and dangerous. There is literally mold and the shower doesn’t turn off. The place is filthy, and the front door didn’t shut all the way. Because of that, the room was freezing. The windows open from the outside and there’s not locks on them. The whole place smelt of smoke and the walls are so thin. DO NOT DO NOT DO NOT STAY HERE.
Tara Verougstraete: I fell through the bathroom floor in my room here awhile back. The Floor caved in and I'm barely 160 lbs. Only thing they offered me was $40 off my weekly stay. I replied with a lawsuit. If you care about your health and family please stay somewhere else.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Nickol Best: Well, the place is really old and poorly maintained. Reeks of mold/mildew. But it was bug free, and very quiet. They have a quaint little bbq area with a couple of picnic tables. I suggest bringing your own towels though.Rooms: 1/5|Service: 3/5|Location: 2/5 …More
DatDamDanté OFFICIAL: Coming from Atlanta, after a 11 hour drive, this was literally the only hotel that had a room available at 3am. Upon reading the reviews I was very very sketchy. However I got a suite (charged too much for my taste) however no roaches when I turned the lights on, no bed bugs. Bathroom needed to be detailed but outside of that I slept well.
Lionel Wilson: Came here because my power is out a Gentleman at the Comfort Inn on 14 Mile and Van Dyke referred me to this place of discuss it's just horrible here they do not clean it here thoroughly went yo look in the bathroom omg looked in the tub it's hair in the tub this place of discuss is here to collect money I do refer DO NOT COME HERE YOU'LL REGRET IT
Heather Gresnick: Roaches! Roaches! Roaches! Do not stay here!!! I woke up to roaches crawling on the nightstand next to me! Absolutely FILTHY room! I left my socks there because the floor was so disgusting I’d rather throw the socks in the trash than wash them! Absolutely disgusting and the price is OUTRAGEOUS!!!Rooms: 1/5|Service: 1/5|Location: 5/5 …More
Kimberly Vertigan: A very nice place to stay.. peaceful and pleasant.Rooms: Rooms are a Nice size comfortable bedsNearby activities: Everything is close bySafety: They have security that drive thru during the night hoursWalkability: Everything is nearbyFood & drinks: Right next door to Nicky D's Coney island
Chris Christian: Thieves, steal money, gives a hotel room and key doesn’t work when key doesn’t work they refuse to give you your money back avoid will be filing a lawsuitRooms: 1/5|Service: 1/5|Location: 1/5 …More
Kenneth Martin: OMG 😱. HORRIBLE. I WAS TREATED LIKE A WAYNE COUNTY PRISONER. I MADE RESERVATIONS. WHEN I ARRIVE THE MAN AT THE FRONT DESK WAS VERY RUDE VERY UNPROFESSIONAL VERY BELLIGERENT. I WOULD TRUELY NEVER RECOMMEND ANY KNIGHTS INN MOTEL. HIREING PEOPLE LIKE THE ONE I MET WAS A HORRIBLE EXPERIENCEService: 1/5|Location: 1/5 …More
Ashley Wilkes: First of all customer service was horrible. You definitely can smell a really bad oder when you first open the door. They say free breakfast in the morning not true. Bathroom door doesn't close right on less you push hard on it. Wifi is really bad. You better off using your hotshot. The worst part is turning on the lights at 2 am in the morning and seeing Cockroaches coming from under the refrigerator. Will never be visiting there again.
Camel Hardpack: Rooms smell terrible, cockroaches in the bathroom, staff came and knocked on our door at 4AM because they messed up our check-in, and were incredibly rude and aggressive.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
Martin Ali: Oh my gosh bedbugs it’s everywhere it’s the bad hotel I ever seen 😒
Monse Bautista: Pésimo servicio, yo contraté el hotel para un trabajador que se iba a hospedar y el día que llego y le dieron su habitación, toda estaba muy sucia, había envolturas de preservativos en el suelo, colillas de cigarro, en la cama las sabanas estaban sucias, tenían manchas amarillas y blancas y cuando mi trabajador bajo a la recepción a pedir que le cambiaran la habitación, le dijeron que no porque no habían más disponibles y tampoco habia quien le limpiara la habitación. Al final el hotel no me quiso regresar el dinero fueron $1,500 dólares que pague porque se iba a quedar varios días. Para nada que lo recomiendo.Terrible service, I hired the hotel for a worker who was going to stay and the day he arrived and they gave him his room, it was all very dirty, there were condom wrappers on the floor, cigarette butts, on the bed the sheets were dirty They had yellow and white stains and when my worker went down to the reception to ask to change the room, they told him no because there were no more available and there was no one to clean the room either. In the end, the hotel did not want to return the money to me, it was $1,500 dollars that I paid because he was going to stay several days. Not at all that I recommend it.
ehab aldabas: Small roomRooms: 3/5|Service: 3/5|Location: 3/5 …More
Ella Aslan: Dany was fantastic in answering my calls, and responding to our needs. Friendly staff especially Marvin. Definitely recommend!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Jenny Welsh: This place is fraudulent. The services they advertise DONOT exist. There is NO free breakfast, NO WIFI, nevermind free WIFI, no phones in the room , dirty bedlinen. None of the expectations or basic standards of any North American hotels/motels and unlike other hotels who charge you AFTER your stay, you are charged when you sign in . This is a ploy so they don't and WON'T refund your money.DO NOT STAY HERE REGARDLESS OF THE PRICE.DISGUSTING. 🤢
Kat Stewart: Roach infested. Not clean at all. Literally not worth 280$ we spent for 5 nights.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
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Extended stay hotel
3. Extended Stay America - Detroit - Sterling Heights - Sterling Heights
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· 328 reviews
33400 Van Dyke Ave, Sterling Heights, MI 48312, United States
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Darrin Reynolds Jr.: Rooms: Clean, friendlyNearby activities: Shopping, driving, restaurantsSafety: Big staffWalkability: Wheelchair accessibleFood & drinks: Breakfast in the morning love
Mark Ream: Clean and friendlyRooms: 5/5|Service: 5/5|Location: 5/5 …More
Trell Jones: 🤟🏾
Jon Sovsky: Found socks that weren't mine
Phoebe “Phoebalicious” Atwood: Noteworthy details: Laundry on siteRooms: 5/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More
Jackilynn “Jacki Raye” Dickey: Everyone here has been so kind and helpful. I didn't originally intended to stay here and had found myself actually stranded without a ride or a plan and on the chance booked a room here.Nicest room set up, perfect size room and layout, extremely comfortable bed. Absolutely thrilled to have ended up here!!!Rooms: I have loved my room and have been so comfortable, it's the closest thing to being home I think I could have ever found in a hotel setting.Walkability: There's literally everything that you would need here grocery stores within walking distance convenience stores, tubby's subs, Popeye's Chicken, Leo's Coney Island across the street... Very convenient as a place to be stuck without a ride.
Ciara Bryant: We had a great timeRooms: The room was lovelyRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet …More
Hannah Villaire: John had went the extra mile to ask the nice cleaning lady if she could double check to see if our room was cleaned. When we walked in the room it was nice and clean! Thank you!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Maria Salazar: Deben hacer más aseo a las habitacionesServicio de toallas eficienteLos muebles de cocina deterioradosPersonal agradable pero debe tener más etiqueta en uniformes, presencia, presentación personal
Lauren Reynolds: The floor was sticky in my room, kitchenette was beat up, there isn’t a power outlet on either side of the bed close enough to charge your phone and still be able to use it from bed, there was at least 8 pieces of hair in my shower, a piece in the sink, a visible hairball on the floor, dust on the lamps, 2 of my 4 towels had hair and makeup stains on them… I know it’s a cheap hotel but you can do much better in this price range. Book somewhere else! To their credit, the bed was comfy and the staff was nice. Breakfast was also just bagged muffins, nature valley bars and instant oatmeal with nothing but hot water to mix with-not really even a continental.
Eric Knoedler: Had to leave after a few hours. Staff was nice however the rooms were bad. After a few hours started sneezing and coughing. Found hair balls, food and filth under bed and dresser. Had to lysol the whole room but didn't help.Rooms: 1/5|Service: 4/5|Location: 4/5 …More
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Pet sitter
4. Conforta Animale, LLC - Sterling Heights
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· 17 reviews
37387 Dodge Park Rd, Sterling Heights, MI 48312
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Arianna Welsh: Highly recommended! The only pet sitting service I trust with my dogs. 😊🐾
Shannon Selby: Anna and her team are fabulous. She went the extra mile to make sure my cat was safe and taken care of during Winter Storm Elliott. She put my mind to ease when I was out of town. My cat loves her. She is great with pets, dependable and very responsive. Can't recommend enough!!!
Cathy Ann: Been using Anna’s company for years. In home boarding and daily visits. Best choice I have made for all our lovable mutts.
*: My first contact via text with Anna (owner) was amazing. I knew her company would work. I’ve had Anna and 2 other sitters/walkers take care of my 2 shitzus and one is a puppy. Anna came with the 2 sitters for our “meet and greet”. I’ve appreciated the consistent report card and pics.This is one of the easiest pet services to schedule with since you go directly through Anna.Highly recommend!Rose
Jeremy W: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueWe have been using this service for 3 or 4 years now, and Anna has always been awesome taking care of our cats while we are away!
Sandie: Positive:Punctuality,ResponsivenessAnna has been a great help with our senior parent, walking her dog and even helping with Veterinary visits. We can’t thank her enough for all her help. Very caring and compassionate! Highly recommend! 🐾
Cindie Szarek: Positive:Punctuality,Quality,Responsiveness,ValueI don't think I have ever met someone with as much love and compassion for animals as much as Anna (Owner). The wonderful thing is that her pet clients love her right back. I would highly recommend Conforta Animale for your pet sitting needs. They do it all with love... and with a selfie or two, sharing the love!
Angelina Gojcaj: Positive:Punctuality,Quality,Responsiveness,ValueBest and last company I use for my baby! Such great sitters, great with dogs. I love my dog with all my heart and she deserves the best and Conforta Animale is that company!
elizabeth kohl: Positive:Quality
Rachel T: Positive:Punctuality,Quality,Responsiveness,ValueGreat service! They always take such good care of my dogs when I’m in need of a sitter! The owner is nice and very prompt with responses!
Mark King: We had a lot of anxiety when we were leaving our 12 year old Weimaraner for a week when we went on vacation. Anna and our sitter Stacey were amazing by sending us quick messages and pictures letting us know our girl was doing ok and helping us enjoy our time!
Shannon Szajna: Anna has been helping me with my dog (literally helped me several times when in a jam) for nearly 4 years!! She's awesome with my dog, and I fully trust her. Best animal service around! Highly recommend!
Marie Wolfe: Positive:Punctuality,Quality,ResponsivenessConforta Animale has one of the most dedicated , kind hearted, responsible, and caring staff. I wouldn't trust my dogs with anyone else.
Stephanie McCabe: Positive:Punctuality,Quality,Responsiveness,ValueI've worked for Anna as a subcontractor for over five years and it's simply been the best experience. She is friendly, and a great role model. Treats every single pet and pet parent with the utmost respect, and expects the same from each of her employees.
Abbey Glover: Anna and her sitters do an amazing job! They take great care of peoples fur babies and would do anything for them. I would, and have, highly recommend her company for you pet care needs.
Amber Smith: I have had a fantastic experience sub contracting for this company. I feel like I am personally matched with each of my pet parents and love what I do. Communication is clear and open and the safety of everyone involved is considered before anything. This position has fantastic flexibility and give opportunities for long lasting relationships. I would give this company ten stars if I could! Anna brings a lot of knowledge and kindness to the table and you just don't see that anymore. She genuinely cares for the pet parent, her employees, and most of all the pets! Thank you to all of Conforta Animale LLC for offering exemplary service to employees and clients alike.
Tory Welsh: The owner is awesome, she has passion like no other for animals... highly highly recommend this company. If I could give 10 stars I would 👍👍👍
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Dog day care center
5. Happy Dog Daycare Boarding and Grooming Of Sterling Heights - Sterling Heights
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· 317 reviews
41124 Mound Rd, Sterling Heights, MI 48314
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Megan Fogel: Happy Dog Daycare is an amazing daycare facility! I’ve been taking my pup, Laila, here for a couple of months now and she always gets so excited when we pull up to the building. She loves playing with the other dogs and is usually exhausted when I bring her home at the end of the day. I also love being able to watch her on the cameras during work! The owner and staff take incredible care of Laila; it’s obvious that they care about the dogs and their owners. I highly recommend this doggy daycare!
Heather Thuss: Staff is very friendly and care for the dogs so much. I am so glad u started taking my 1 year of husker here. Not only us he worn out by the time I pick him out he has a great time. Love that it is open and the dogs can go outdoors to play. Love that I can see my dog throughout the day to see how he is doing.
Sean Ennis: We dropped Lucy off for her first time she stayed a half a day and she loved it she's coming back we'll have her back next weekend and we'll try to work out something during the week before she loves to play and she met a lot of new friends great place
Joseph Tillman: Truly the best our dog skye love her visit each and every time
milena montalbano: My dog and I love it here! Great customer service. The owner and staff are very nice and informative. They take great care of my dog as if she were their own. I feel very comfortable leaving my dog with them and will be back soon!
John Boyle: What a great place! We've been taking our dog there for several months, and he is always excited to go. When we say "Happy Dog" to him, he heads to the door and is ready to go. They love him and he loves them. Every day we see him on camera playing with his buddies, and every night he comes home exhausted. He was a COVID pup, so he wasn't great around other dogs at first - but being there has really helped him. Jim and his staff know the dogs, and love them.
Cheri Fournier: This was our 1st time there and we will be back!!!
Kaylyn Trudeau: We love Happy Dog! Our dogs always come home happy and worn out! They take great care of them and spoil them. Wouldn’t take our dogs anywhere else!
조은진: This location is THE BEST day care center.All the team members are professionally take care of every single dogs.Always Clean, Fast drop off and pick up,and Kind.I can tell my pup has so much good time in here(because he always gives me big smile when I pick him up), and looks tired.This is Must Go Place!!Thank you for the best team👍🏻👍🏻👍🏻
Deborah Thomas: These people are fabulous with my Golden Retriever Jasper!! They take very good care of him & treat him like he’s a prince. He comes home exhausted from all the playing & daily activities, which my husband & I both appreciate!! I highly recommend Happy Dog to all dog parents!!!! 👍👍👍👍
John Schilling: Great staff. Our dogs love it there.
Khristopher Wells: Great place to take my dog. He gets to room and run inside and out. Helping him become more social.
Brittany Hepner: I can’t say enough good things about Happy Dog, and would give them 10 stars if that was an option. My neighbor wasn’t able to watch our dogs like usual when we went on vacation, and I had never boarded them before. The owner, Jim, made sure that my girls would fit in with their daycare pups a couple times before we boarded them. I was so nervous to leave them with a someone I didn’t know, but Jim put me at ease. He sent me videos and updates while we were gone. My 8 year old pup was able to get away from the other dogs and nap on her bed behind the front desk during the day. They even have cameras on during the day so you can watch them all play. You can tell Jim and his staff love the dogs because I would always see them petting and playing with them on the webcam. Our flight home came in at 12:30am. Jim knew we missed the dogs and that they were ready to go home too. He met my neighbor at my house to drop the dogs off for us so they would be there when we got home. He even called me the next day to check up on them and make sure they were doing ok. I can’t recommend them enough. Happy Dog will be our go-to for boarding in the future, and my pups will be happy to go back to play on some daycare days too.
Sean Williams: I spoke with the owner, he walked me through the process, and answered my questions as well as gave advice and suggestions. We took our dog there, it was a great experience for our dog. I really love the fact that they have cameras to see what's going on, and that the dogs have acess to OUTSIDE FRESH AIR, as well as inside. I also like that, the dogs don't go in kennels. Because of the stimulation, the outside air and socialization, our dog was exhausted and rested well. There hours of operation is great! I really appreciate the service they extend to the customers.
Rob Reid: Not long ago I had an emergency where my wife had to go into surgery. I needed someone to board our wire fox terrier and on very short/ no notice. Having done business with other dog daycares I knew this would be asking for a very big favor and during a super busy time for boarding (spring break). Jim and his team were wonderful and very understanding. They took our dog in immediately. This allowed me to watch over my wife at the hospital without any additional concerns. While we were there, his team would also send video and updates on her to let us know she was doing well. And by the way, she had an amazing time and can’t wait to go back. We will always be grateful for Happy Dog Daycare, and how they took great care of us during such a stressful moment.
DJ Grim Kelly: My Diesel LOVES his friends and time at The Happy Dog !!
Mary LaFrance: Very careful with protective of our older dogs. Friendly, helpful iwners.
Kim Beaton: Everything about Happy Dog is great! From the owner, Jim to all of his awesome employees. I can't tell you enough how excited my two fur babies are when it's daycare day! They are so loved there! Thank you Jim and staff for taking such good care of Winky and Wrigley!
Celia Jackson: Can’t say enough good stuff about Happy Dog. Our two dogs have been going there for boarding since the fall of 2020. We travel a LOT and probably board them twice a month on average. It’s a no frills place but it's perfect for our no frills dogs. They absolutely love the Happy Dog staff and hanging out with all the other dogs, and we love watching them on the live cams during the week! The live cams were the reason we first tried them out, and the friendly, family vibes keep us there. They especially do a great job screening the dogs and making sure everyone gets along. Highly recommended!
B. D4-A: This was our first time leaving our English Pointer mix, Forrest, @ Happy Dog. I had toured the facility beforehand & was very impressed with the wide-open spaces, the accessibility of the indoor/outdoor areas for the dogs, the cleanliness & organization, & of course, with the attentive caregivers. Forrest is a very active, high energy, sometimes high anxiety dog & I love their approach to boarding/daycare- minimal time in the kennels! Ultimately, we decided to board him @ Happy Dog & moved him from previously staying at a different boarding place. During Forrest’s stay, I communicated with the owner several times- he responded quickly & with great care. After 6 days @ Happy Dog, Forrest came home very happy & very tired, which says a lot for him! We will be bringing him back to Happy Dog in the future! :) Thank You!
Annie: Extremely accommodating and friendly!
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Assisted living facility
6. American House Sterling Woods - Sterling Heights
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· 17 reviews
36430 Van Dyke Ave, Sterling Heights, MI 48312
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Angela Smith: Looking for a senior living was very stressful for my mom & I but when I found American House and Todd along with it I knew she was in the right place & was going to be taken care of..Thank you for putting my mind at ease
Carol Soulard: I was very impressed with the facility , as well as with the friendly staff that works there. Todd Schuver, the Community Relations Director, took time to listen to my needs and was very thorough in answering my questions. The tour was extensive in covering the various apartments that are available as well as the amenities that are offered. Although I haven't made a decision at this time, American House Sterling Woods is definitely on my list of possibilities.
Destinee Doutry: Searching for the right place for my grandparents was overwhelming to say the least, after leaving we knew this was the place that would be perfect for them. The atmosphere felt like home, the staff and Todd have been awesome. We are looking forward to my grandparents to settle in! Huge huge thank you to everyone at American House Sterling Woods for helping us through this entire process!
Debbie Nunn: My mom recently moved into American House of Sterling Heights located at 16 mile and Vandyke Dyke. I want to express our many thanks to the facility, staff, and medical team for their warm. Kind and excellent service that has been provided for the next journal of my mom*s life. I especially want to give a special thank you to Todd on the management staff who provided great assistance on coordinating this move!!
Robert White: Just moved my mo. Into American House, Sterlingwoods, and I have to say Todd and all the staff their have gone way out of there way to make the change for my mom as painlessly possible, Todd even helped my mom find her cat in her apt. When the cat was hiding. I think my mother is adjusting well thanks to Todd and the staff there. And I am forever gratefull.
Cheryl Neme: We’ve recently moved my 93 year old mother with memory issues into American House Sterling Woods. Todd made her feel so welcome and provided sincere empathy with her as she was very nervous and emotional about it. Now she gives him a big hug when she sees him as they have become well acquainted. He even took the time to help her find her cat in her apartment. The food is good and Jennifer makes sure you are set up with everything you need and takes time to offer kind words and a smile. The residents we’ve encountered are all friendly and welcoming. We thought mom might have a tough time, but everyone is so kind and patient with her memory issues, it has been a non-issue instead. Thank you to American House staff who has made her transition easy. I would definitely recommend your facility to others.
jonathan raiss: Hands down the best place I have been here for 2 years now and my experience keeps getting better yesterday we had a blackout and her leadership was stellar I think I speak for the entire American house sterling woods family when I say thank you brittany for your leadership yesterday
Karen White: Karen WhiteMy siblings and I recently moved my mother (93 yrs old) into American House Sterling Woods. Physically, she’s healthy, but suffers with dementia. So you can imagine how confusing and scary this was for her!! The staff has made her feel sooo welcome there!! I wish I could mention everyone’s name but don’t know them all yet. But two people that stand out is Todd (Manager) and Jennifer (dining room). They are outstanding!! My mom may not remember there name, but I can tell you she gets a big smile on her face when she sees them!! The residents there are also very welcoming to newcomers. They have regular daily activities, entertainment, church, etc. Thank you American House for helping our mom feel so welcome at her new home!!!
Ron V: I had a very nice visit with the team there. They all seem to be very experienced and dedicated senior living professionals. They showed me around the building, and we had a great conversation.
Jessica Williamson: I scheduled a tour here for my mom and they invited us for lunch. The kitchen staff sat my mom at a table with some other residents they thought my mom would like. They were right! She had a great meal and had wonderful conversations. After looking at the apartment that Todd believed was a perfect match for her, she was ready to move in. On the way home she told me to message Todd and let him know she was going to move in. She said it just felt like home. My mom was concerned about leaving her home of 45 years, especially so soon after my dad had passed, but after the tour she began to get excited about her next chapter.My mom has been at Sterling Woods for almost a month now. She has found a group of ladies and they already seems inseparable. They craft together, play Bingo, share knitting patterns and ideas, and just laugh together.For the first 2 weeks my mom kept saying I'm so happy here. Which of course made me cry knowing she was going to be ok.The staff is caring and attentive. They call my mom to see if she is coming to Bingo, they know she likes it but sometimes falls asleep.The hallways, dining room and apartments are always clean and smell good.I am so happy I found this wonderful community and the fact that I live a half of a mile away from her now is a big bonus.
Linda Thielfoldt: Very nice facility and every person we met the day we toured was so friendly and helpful. Todd has an amazing personality and was beyond helpful. We had lunch and the food was nicely done. I would not hesitate to put anyone I loved in this facility, place is kept nice and it was very clean.
kelly miller: I will update my review in the Future, However if you think a place is short staffed and has bad food then donate your time and supply a little food to blaze them on here is unacceptable! by any standards ...
Adam McTaggart: Ally is the worst
Jennifer Paine: The facility staff for AH itself is GREAT!! However, the company that provides the care, AdvisaCare is absolutely terrible!!!!! We have to call at least weekly to the Care Manager due to the care staff not answering the call button, phone calls, not showing up for scheduled care, not doing the care they are being paid for, etc.
Donna Cooper: American House would be fine other than the fact that they have Advisa Care providing assistance to the residents. There is a great deal of confusion and the staff is unprofessional and under trained. Completely unreliable and rude. Not all but far too many. If your loved ones do not need assistance than it's fine. If they do need assistance you are rolling the dice. Again American House is fine using Advisa Care is the downfall
JANET F: This particular establishment has poor food and not enough staff. The director reached out to me and said she hired more staff and she will speak to the culinary staff.
sherry vollmer: I would highly recommend American House Sterling woods for your loved ones.The staff there is absolutely amazingThe director of community relations Laureen Vollmer went out of her way directly for me not only did she take take the time to help ease my mind but just watching her with residents shows she truly works from her heart. It’s a absolutely stunning and most importantly very clean.Thank you Laureen and y your amazing staff at American house I look forward to seeing you again!God Bless.
Curtis Gibbs: American House Sterling Woods is a great place for your loved ones to call home! Laureen and the rest of the staff are some of the most kind and caring individuals you'll meet while visiting any Senior Community within the area. With its clean, comfortable, and homey feel, you'll know you made the right choice as soon as you walk through the doors.
Max Strus: John, the ED at this American House location, is absolutely incompetent. I am only in when I visit my aunt, but everytime i’m there I see how poorly led this building is. He is rude and unapologetic. It’s a miracle that the rest of the staff is so terrific, because they do not take ages their management.
Cindy D.: Staff is always friendly and helpful. My mom is so comfortable there. I am comfortable having her live there. I appreciate everything they do for her!
Amanda Tatum: Awesome building I really love the service in the dining room
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Assisted living facility
7. American House Sterling Meadows - Sterling Heights
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· 13 reviews
33433 Schoenherr Rd, Sterling Heights, MI 48312
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Alexandra Grassi: The staff there is fabulous! So friendly and caring!
Deborah Studards: The lack of accountability that American House takes for the care providers they contract with is unbelievable. I am in the facility every week and see the care provided but facility management says it isn't their responsibility.The email was sent to the VP of Operations. The lack of response from her illustrates my point.
ken hicks: My dad has been a resident of Sterling Meadows since June 2021. This was a very important move for him, and one that he would not have been unable to consider had it not been for the help of the staff at Sterling Meadows. They were able to refer us to someone that provided assistance in dad's application for much needed and deserved benefits from the VA. Those benefits in turn afforded dad the opportunity to make an independent decision to move into Sterling Meadows where he could continue to live independently, but employ services as his needs indicated. All of the staff, from the director to the maintenance technician and everywhere in between, is helpful and courteous. Dad just went through a bit of a crisis which dictated a need for a higher level of services. Michele, at Sterling Meadows, was able to provide resources and information that gave us an opportunity to make the decision to move dad to American House Freedom Place. We are very grateful for all the help we've received. Thank you!
Evelyn Szymanski: Everyone is friendly and helpful in assisting my 97 year old mother who has lived there for over a year.
Becca Humphreys: I couldn't be more happy and thankful with the type of place Sterling Meadows is. My dad has been a resident here for a while now and he loves it. He has made so many new friends, attends many Veteran based meetings as well as events. Monthly birthday party, annual car show, family day, grandparents day and much more. They do so much for all the residents at American House.
Michelle Karpinen: I have a friend Helen here , and I would recommend this facility to all. They have so much activities that keep all the residents feeling happy and it's amazing to see the fun stuff they do for all occasions. They just had a car show and it was awesome..It gives family a good feeling knowing their loved ones are enjoying all the fun stuff to do there. Also great staff, medical , clean, and safe place.. ,Activities are amazing and to see them all so happy . GREAT PLACE.
Dayna F: They do so much with their residents. I just love the car show every year tons of nice cars, food and raffles. We really enjoy family bbqs and hearing about all the bus trips they take. Really just all around great people and environment
Emir Salkic: Such an amazing community, everyone is so friendly, it's clean, organized, fun, and relaxing. All my questions were answered very promptly and fast. I would recommend this community to anyone looking for a nice and settle home for their loved ones.
Sandra Machuga: So far not very good..we pay for extra services and they haven't followed through yet..I guess we have to go to the advisacare supervisor
Toolla2003: Everyone is so friendly. From the first moment I arrived, I felt very welcome. Its so clean and comfortable here too. All the residents are so happy. You can tell they enjoy living there.
Sonia Mosey: I have had the pleasure of dealing with the staff at American House Meadows and I can't say enough great things about this community. The people and workers are genuine and very helpful. This is a great place for seniors to call home!
Tammi Gripton: Great care! Very clean! Highly recommend!
j cat: UPDATE: Question. If I was in my 70's, 80's or 90's. Would I want to spend my possibly last Golden Days paying my considerably high rent from my life savings being told to stay in like a prisoner or would I rather go out take my chances and observe the rules of Covid-19 like everyone else? I'd rather take the latter.Another question. Would I be entitled to a 30% discount on my rent for the months I was held captive not entitled to any outing services, including just going out period, no activities, exercise or dining room privileges. It seems this company should be adjusting rent accordingly and then reporting their loss to the government for reimbursement as a tax loss right-off.During the virus scare there have been tight restrictions on these residents, their visitors and staff and that's understandable and done right but there is also a lot of tension and abrupt rudeness and dispensing of fond greetings by at least one of the office staff who has been there for quite a while. Some of the residents have been shunned from coming out of their rooms and been threatened with having to leave and find another place to live if they don't. These people deserve the utmost compassion in their golden years and the present situation and they are paying thousands per month to be treated this way. It has got to stop. Also with less visitors coming in, there have been some items coming up missing, even food and snack items. When it improves I'll update my review.
Ellie Halatsis: The staff at American House - Sterling, Schoenherr N of 14 mile, is exceptional. The big Kahuna, Todd, is very responsive to his residents needs and he and his staff do their very best to accommodate any specific requests (within reason and within the scope of the teams authority, of course). The medical team is an added bonus and though timing is everything, they do a good job of keeping the residents comfortable and well cared for. It is my honor to recommend this location to anyone in need of some extra help with the everyday living. And don't forget, you can be as busy here as you like. Or not. Plenty to do everyday if you want to stay active. Great job!
vincent fox: Great place. Great staff. Lots of fun activities always going on!
Kathy Pagliai: I have never met nicer people who love their jobs! I was impressed with the entire staffs level of professionalism, care, cleanliness, and most of all love. They love their residents and it shows in everything they do! The residents say they love living here too. I would highly recommend Sterling Meadows.
John Gressman: One elevator for 3 floors of disabled seniors no back up power in case of emergency. A law suit waiting to happen!I'm sitting here with my mother who is on oxygen power is out and I'm PISSED OFF!
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Hotel
8. Staybridge Suites Sterling Heights - Detroit, an IHG Hotel - Sterling Heights
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· 118 reviews
8333 15 Mile Rd, Sterling Heights, MI 48312
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Fadi Auchi: Clean always
Tiffany Campbell: Even though I love everything about the room in the I felt like we were racially profiled we were Follow To our rooms follow to the pool area follow to the bonfire a area and I just felt like that wasn't rightIRooms: 4/5|Service: 1/5|Location: 4/5Hotel highlights Quiet …More
Jim Peacock: Very clean and friendly staffRooms: 4/5|Service: 4/5|Location: 4/5 …More
D Jeffs: They love dogs too! Beautiful swimming pool and staff could not be more polite and social.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Kid-friendly, Great value …More
Mirella Labrada: Greatest Place for employ ment mentRooms: 5/5|Service: 5/5|Location: 5/5 …More
RK Omo: We were power outage refugees our little chihuahua and our elderly mother both have serious health issues so sitting in a house with no power was not an option. Staybridge was great the room was spacious and clean the kitchenette with a big microwave and big fridge were great. All of the staff were wonderful from the front desk to the breakfast bar personnel and the room maid. And our little chihuahua was comfortable in the room and on the grounds. Thank you to all for making a challenging situation a lot less stressful.
SLH: Normally I don’t post negative reviews of businesses, but this one needs to be addressed! I wanted to book my mom in a hotel, she’s 80 and lost power to the ice storm. Her basement is flooded and she was in a house of 55 degrees. I called the Staybridge Suites in Sterling Heights. This is what I found most very disturbing. The hotel itself had rooms it was not booked and I wanted to get her out of the cold right away. They were going to charge me a rate for the room and $75 for early check-in. Check in wasn’t till 3 o’clock and the hotel was not full. What kind of a business is this that lets people freeze or charge them extra money because they are desperate. This needs to go viral in this hotel, I’ll never get my business again !Your response was clearly inhumane as I read your reply. You basically took advantage of a horrendous situation to make money! Many other hotels took people in early and did not charge any fees at all! Your hotel was not even full when I called, therefore, your deductive reasoning clearly contradicts what you wrote! The room was available and needed no maid service.,Maybe you should think about this next time your loved one needs help and some cruel person wants to make money off of your situation. I can name at least ten hotels who accepted cold people into their hotel! It’s called price gauging and I hope the attorney general will take action. In the meantime, my circle of friends and family is rather large and will not solicit your hotel ever!
Noey E: Wonderful staff. Comfortable beds. The best home away from home.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Irene Jones: Clean and comfortable hotel pet friendly up to 50lb weight free breakfast and laundry room. Would definitely recommend.
Dominic Göther: Mega Hotel, bin ab sofort Fan. Montag bis Mittwoch auch abends Kleinigkeiten zum Essen, Waschmaschine und Trockner umsonst. Frühstück abwechselnd (wenn auch alle 3 Tage das gleiche) Indoor Pool und Fitnessraum vorhanden. Sehr nette Angestellte egal wo man schaut. Absolute Empfehlung
joseph plaza: As close to 5 stars as you can get.. Helpfull and friendly staff......well appointed rooms as well as clean parking lot and common areas inside.The pool was a warm 90 ° the fitness center has all you could need. As well as free laundry onsite. There is a sundries store and several days a week they offer beer, wine and snacks from 530 until 7pm.
Amber Jones: This is our second year hear, and we enjoy it every time!!Rooms: 4/5|Service: 5/5|Location: 4/5 …More
Steven Moses: Very nice and clean, friendly staff
Catherine Manssor: This place is amazing! Everyone here is nice and helpful! I am extremely happy with Layla’s, one of the housekeepers there, friendliness and helpfulness and how she does everything with such a positive attitude!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Nestor Gomez: Really nice place to stay, the staff is really helpful and kind!The location is really good you have a lot of stuff near.
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Historical place museum
9. Upton House Museum - Sterling Heights
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· 6 reviews
40433 Dodge Park Rd, Sterling Heights, MI 48313
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Kathleen Prince-Sayward: Fun little adventure
Tracie Bock: I highly recommend the tour! It was very interesting!5 star ⭐️ tour all the way 😁
Monica Alandt (MonicaLee): Want to go
KRISSY: Very beautiful home with incredible history. The tour inside was OK.
10. Residence Inn by Marriott Detroit Sterling Heights - Clinton Township
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· 8 reviews
44600 Hayes Rd, Clinton Twp, MI 48038
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NESS: Rooms were fine! But if you’re looking for EXTRA fresh clean towels you probably won’t get them or you’ll be treated soo poorly you’ll regret you asked for anything!No towels were stocked in the pool area and when I used my room towels for the SIX girls I had with me due to that I was told I should’ve told them there weren’t any towels in the pool area even though that’s NOT MY JOB. I was a guest! I used to work for the hotel right next door right so I figured the stay would be alright cause they’re both kinda ran one in the same even though one is Marriott and one is Hilton (same owners) just an fyi! So I asked another shift for towels and the previous shift MUST of told her not to give us any for whatever reason! So here’s my thoughts when I mentioned I was there for my daughters birthday the black bald lady named MIMI said oh we don’t do birthday parties. So I said I’m not having a party we already had the party I just came to stay to let the girls swim. I got TWO rooms she only gave me 5 wristbands and said I wasn’t allowed anymore, but in fact I was actually suppose to get at LEAST 5 more because I paid for TWO ROOMS. I SPENT OVER $400 here and that’s how me and my family were treated. Night shift black lady Pamela ALSO VERY RUDE! refused to give towels. I even spoke to the GM Gail (who I was acquainted with from the other hotel). She blew off my complaint and concern like it was nothing which I wasn’t in total shock because she was super lazy working at the other hotel as well! Looks like they already went through 1 GM all I’m saying is BEWARE! They don’t care about accommodating you or taking responsibility for the faces of their hotel! Find somewhere else to stay! I promise you may regret it! So I never got extra towels and I was NEVER able to shower during my stay! Oh and also I was threatened with the police just for constantly asking for towels as well. Smh!
Jimmay Teed: Rooms nice, new. Was on the 2nd floor And heard the southside exit door SLAMMING ALL NIGHT LONG!!! Fix that now!!Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights High-tech …More
Heather Rix: Night shift front desk girl was very rude. Had her friend hanging out at the desk with her the whole shift…asked for towels for the pool ( pool area was out) she rolled her eyes and said ugh!! I told her sorry for inconveniencing her. Her friend had to come with us to get towels the whole time being extremely immature. Then when I went to tell them my room was out of toilet paper there were multiple people down at the desk watching videos and goofy around. Very poor service…Rooms: Our room was clean, but there was still food in the fridge from previous guestsNoteworthy details: Pool area was fine..water was to cold for me, but my son loved it.
majd altwal: I love this place. My family and I have been here since September. I can not tell you how much I love this place and the staff. Pamela and Tamika always making sure I have fresh coffee. The staff hear a friendly, outgoing, and professional. They are very accommodating to my families needs.Food & drinks: The breakfast could be a little better. But not bad
Lee Berg: Such a great experience!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great value, High-tech …More
Tanya Siddle: The hotel looks amazing from the lobby to the rooms! Haven't interacted with staff other than check in and very friendly at 11:45 at night 😂Rooms: 5/5|Service: 4/5|Location: 4/5 …More
Michael Lamphier: Room was good but no place to hang clothes no closet and no hooks on any wall the hot breakfast was a joke everything was cold and hard unable to eat.
john Decker: I'm a premium Marriott member we checked in due to power outage this was pretty new everything was great except the breakfast very little offeringFood & drinks: Free breakfast consisted cereal bread and juice
Winter: Wow. Beautiful hotel and a beautiful room. Everything you could possibly want or need in a hotel room. The bathroom shower was gorgeous and there was a "vanity" type area that I wish I had in my own house lol was a little disappointed leaving this morning because I wanted to take it with me.Even though there was a full kitchen in the room, they still offer breakfast in the morning.. However, it is on the weaker end of hotel breakfast from the numerous other hotels in the area I have stayed at recently. I feel like they would be better off just getting rid of the breakfast together because it seems to be getting some unjustified negative reviews. The hotel and rooms are perfect. Breakfast. Not so perfect. Not even close fo being g a deal breaker or a star remover issue lolRooms: Beautiful and spacious.
Rachel Homberger: The location is great for me and I was happy to finally see a hotel in this area for when I come home to visit family and friends. I was disappointed with the stay overall though. When I arrived, the front desk receptionist was sitting in the corner on her cell phone and didn't even notice I was standing there for almost three full minutes, until another customer walked up behind me and said something. Once she did get up to help me she just kind of shoved my room key at at me with no instructions of where to go or find things, no eye contact or niceties whatsoever - definitely made me feel like I was interrupting her.For a new property the room was not in great condition - light fixture in the kitchen was broken, toilet seat was crooked and loose, water spots on the ceiling and an awful smell of mildew in the bathroom/closet area on the carpet. The housekeeping job was subpar also - lotion bottle in my bathroom was half used and not replaced, there were crumbs all over the barstools, and the "do not disturb" sign was missing - I had to go downstairs and get one myself and take it back up to hang on my door.I was hoping I had found my new "go to" hotel when I came home to visit family but unfortunately, this probably is not it.
Leslie Clink: Stayed 2-6-23 through 2-10-23. Pool was closed the entire time, no employees knew exactly why or when it would re open. Younger clerk at night time was no where to be found that Thursday night, we waited downstairs for 20 minutes needing toilet paper & an extra blanket, she left to “make coffee” in the kitchen area with 2 other guys that were not staff & did not come back out. Went back upstairs since it was now kids bed time. Called downstairs over & over for the next hour, she never picked up. Went back down there an hour later. Still not at the desk, ended up taking toilet paper from their public restroom. Breakfast was not the best considering the price you pay for a room, not many options. Positive, Room was very nice & the maid staff was super friendly & kind.
michael neis: They're in the hospitality industry and every time their staff orders delivery they don't tip our drivers. Not very classy! I wouldn't stay here!
Laura Marsh: This hotel is seems nice on the outside but pull the covers back and the sheets are nasty! House keeping do not clean as they should, my room pillows smells like someone old perfume so I know they have not been washed and the bathroom shower was not clean. They get an attitude when you complain about the things they should have clean. I would never recommend this new hotel to anyone and the staff is unprofessional and ghetto!
Susan Burkhardt: This property does not return phone calls nor will the general manager take a call to assist with group reservation. Very disappointed that we were unable to use this property for a large group event. As a Marriott Bonvoy member I am used to much better service from any Marriott property.Service: 1/5 …More
Cassie M: Unlike other reviewers, I thought the breakfast bar was excellent. They have a variety of food and had oat milk. They even had cold brew coffee. There were two staff members cleaning and restocking the whole time I was eating. The hotel itself is brand new and very clean and spacious. I love the layout of the room. All in all I will be returning!
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Hotel
11. Tru by Hilton Sterling Heights Detroit - Sterling Heights
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· 610 reviews
36599 Van Dyke Ave, Sterling Heights, MI 48312, United States
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Pet sitter
12. Scentcerely Yours Inc - Sterling Heights
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· 1 reviews
14085 Lakeshore Dr, Sterling Heights, MI 48313
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Pet sitter
13. Grateful Paws Michigan - Royal Oak
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· 16 reviews
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14. TownePlace Suites by Marriott Detroit Sterling Heights - Sterling Heights
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· 413 reviews
14800 Lakeside Cir, Sterling Heights, MI 48313, United States
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Hotel
15. Hampton Inn & Suites Detroit/Sterling Heights - Sterling Heights
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· 592 reviews
36400 Van Dyke Ave, Sterling Heights, MI 48312, United States
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16. Super 8 by Wyndham Sterling Heights/Detroit Area - Sterling Heights
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· 492 reviews
34550 Van Dyke Ave, Sterling Heights, MI 48312
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Assisted living facility
17. Randall Residence of Sterling Heights - Sterling Heights
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· 7 reviews
13400 19 Mile Rd, Sterling Heights, MI 48313
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Animal hospital
18. Serenity Animal Hospital & Pet Resort - Sterling Heights
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· 683 reviews
13800 15 Mile Rd, Sterling Heights, MI 48312
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Housing society
19. KimKJust4TodayStay - Detroit
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· 4 reviews
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Pet sitter
20. CozypetSitting - Rochester Hills
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· 28 reviews
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