Best Cell Phone Store Sterling Heights Near Me

T-Mobile AT&T Store AT&T Store Metro by T-Mobile Boost Mobile Verizon Authorized Retailer - TCC Metro by T-Mobile Metro by T-Mobile T-Mobile T-Mobile Emergency Phone Repair T-Mobile T-Mobile Verizon Walmart Connection Center

1. T-Mobile - Sterling Heights

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· 108 reviews

2474 Metro Parkway #500, Sterling Heights, MI 48310

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T-Mobile: what do users think?
Lélia Ramos: Ótimo atendimento. Meu cartão de débito internacional não funcionou..
Raham: The guy that works there was very unprofessional. He was talking to us while FaceTiming. At the end, my issue was not resolved.
Syed Rahman: One guy there was very rude. I don't know his name. As soon I entered the store he signed me in and took care of 2 customers who came after me.I was very upset and he was looking at my face walking around and that was making me more upset. I have one extra star because the other guy took proper care of me.
Lamiah Rahman: Andre Cusumano is a great manager and customer services is super.
Bonnie Bostelman (Bon): Store was closed at 2:30 pm on December 30,2022 and all the lights were on plus shutters were partially closed. I think the person working was sitting out in his truck having a cigarette
Sai Ghantasala: I waited 40 minutes today and no one helped and I left. I waited until the worker was free and she discussed with a coworker that we were next but went and was talking to and helping another group that was already with a worker and we’re already being helped while we had been waiting for 40 minutes!
Saif Qays: The store hours from 11 AM to 6 PM . I went there at 12 pm they’re not open yet !!!
Saher Yousif: الساعه 12 والمحل مغلق
Onyahu Ha’Gadol: Thank you Anmar S. For your great help with my first iphone14 pro!
syed Akbar: Clean store. Professional and knowledgeable staff
Denise Karry: Today the employees were great
Senan Bashee: The best store to go to.they have a person there he’s name is Rafi he’s the greatest and he so knowledgeable and nice personality and he helps me every time I go there he’s the best
Noor Alsafo: The worst t-mobile ever worst customer service worst employees worst place ever advice don’t go there
Angel Lopez: Very poor service, not professional the sales rep# 706 didn't explain the charge and ending charging $30 more of two cell that I bought, Don't go to this location not recommended
Terri Newman: I really like this T-Mobile store rep are very knowledgeable and don't try have you buy everything in the store you don't need...
Simon Anderson: I went in to see if the incentives were good for me. The sales person pushed different things on my that I told him I didn't won't. He then proceeded to ask for my credit score and try and set up an account when I didn't ask for it. When I said no thank you, he called me rude and yelled sarcastic comments at me while I walked out the door. Customer service is a joke.
Alaa Behnam: No good service
Black And White Style Co.: Very nice employees!.
Linda Owens: Best place ever omg THE BEST CUSTOMER SERVICE OMG I LOVE THIS PLACE GOD BLESS!!!!!
Steve Michaels: Terrific service. Took care of my issues which were not simple.
James Bernardin: The ladies here stopped me from making a costly mistake, they are very customer service oriented.

2. AT&T Store - Sterling Heights

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· 72 reviews

2140 Metro Parkway, Sterling Heights, MI 48310

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AT&T Store: what do users think?
Emad Barbar: Service is top notch not to mention the store is super clean thank you guys
Fatin Fareed: Steve is the best Friendly. Nice. And always helpful kind 😊 great work great job 👍 👏 always Steve the best 🙏👍
Emma Avis: The manager Steve was exceptional with his ability to help me through every step through the process of getting a new phone, setting it up, transferring a phone number, getting a new number etc. He went above and beyond to help me. Was extremely polite and patient. I didn’t have to wait long at all any time I’ve been in the store. 10/10 would recommend.
Shawn Hirmiz: Always a pleasant experience here. Staff is very welcoming and friendly. Wont go anywhere else.
Renée Kerkyras: I needed a new phone, as did mum. Steve at AT & T on Metroparkway & Dequindre helped us above & beyond! I can say I have never been happier. If you need help with anything, that’s the place to go.
Anthony Witek: Knowledgeable, patient and does their works to give you the best deal possible and support even after the sale.
P G: Was pleased with the experience and resolved my issues ..
Justin Ciampa: My daughter and I were taken care of promptly. Staff was straight forward and didn't try to sell anything we didn't want or need. Thank you
Julestoem: Steve’s awesome! He’s my mom’s go to for all cell phone things and I’m happy he’s so helpful and kind to her. He’s a great manager and is accommodating and handles multiple customers with ease while making everyone feel serviced. He made my experience of upgrading my phone and transferring everything over a breeze. Go see him!
Barney Morrison: Service was very great and I’m very satisfied with my new iPhone. I hope I will love with new iPhone 13 pro max and iPad Pro too. Right now I’m practice with that.
Bianca: Steve is the man. We will never go to a different AT&T store as long as we’re in Michigan. He is the most helpful manager and always has your best interests in mind. He is kind and very outspoken, definitely has my and my family’s trust. We upgraded our 4 phones and he made the process very easy and smooth, while letting us know on the best deals for our money’s worth. You can’t go wrong choosing this AT&T store.
Anon S: Steve is the man!! Made me and my brothers day go from stressful to happy in a matter of minutes(: He did everything in his power to help us out with a great deal when any other phone company would’ve charged us high prices plus we would’ve lost our phones, i 100% recommend this location and definitely ask for steve!
Hill PTO: After years of spending hours at AT&T corporate stores, I started going here, they have helped us add lines/upgrade phones probably 4 or 5 times and every experience has been 100% positive. I usually deal with Steve, who is knowledgable and always help us find the right products to meet our needs. He will review our plan to ensure we are getting the most for our money. Fingers crossed, I never have to go to a corporate store again.
Lucy Gorges: Service was top notch, all reps in the store were nice, helpful and prompt. Did their best to answer any and all questions!
noreen bahri: I’ve never had a problem with AT&T. They’re always helpful and very quick!
Erin Lagrou: Excellent service, Steve went over and beyond to help transfer my number over and move my information from my old phone. Great store recommend to everyone
Gino: Steve the manager is very rude and un-helpful. He tried to charge my Father for a sim card that should be free or that he needed to buy a whole new phone if he wanted a sim card. I would stay away from this location and Steve the store manager.
Robert Corr: The store representative Steve was outstanding. He was articulate, knowledgeable, and fast. He took care of all my needs and I was able to exchange my iPhone 12 for a Samsung Galaxy S21 plus . The whole visit was very satisfying and I am very pleased with my AT&T service. Unfortunately your 1 880 ATT 2020 Support line has a terrible voice response uni. I have had extreme difficulty getting the VRU to direct me to the proper location. About 3 out of 4 times it wants to send me to your 3rd party warnis your 3rd party warranty And damage company. That is not where I want to go. I want cell phone support and sometimes it will direct me to a representative and sometimes it will not. You definitely need to work on the voice response unit at 1 800 ATT 2020
Christopher Edwards: Great experience, got my phones and switched over from another carrier fairly quickly!
lance dawood: Came in and out quickly to open a new line with AT&T. Steve was amazing and helped me out.
daniela herlea: We were very happy with the fast, polite, professional service on this location! This team was the main reason we became AT&T costumers many years ago and we still trust their help or advice! Thank you and see you next time! 👍

3. AT&T Store - Sterling Heights

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· 61 reviews

39533 Mound Rd, Sterling Heights, MI 48310, United States

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AT&T Store: what do users think?
S Mapes: 10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.
Amber Rittman: They were very helpful with what I needed. They went up and beyond to help me. I recommend this store
Dave William Boni: Great service and help. Dom was a great help!
Raph Kanouna: Best store had me in and out for my iphone 14 order thank you guys !
Sadia Jahan Shormy: We went couple of at&t store but this one different their customers service is awesome both of them take care every one very patiently.
Chris Joseph: They are very professional honest and fast I always use them
Michael Standard: I love this ATT store📣
Deepak Jude Denny: Great Customer service. Rod helped us in setting up our phones, we were having trouble porting our numbers to AT&T and he was with the customer care for almost close to 2 hours and helped us and made sure everything is working.
Wisam Bona: This store the best Nice people and amazing service I love it
Sam “UfcFan”: Amazing service!
Mihaela Mihai: Best customer service and experience 👍
Jason and Jessica Gasiewski: This AT&T location is our favorite! The staff is always amazing and very knowledgeable. They suggest products and help us understand when we have questions. Sarah and Rod are fantastic to work with!!!!
Chris Fisher: Very pleased with the services provided.
Margie Wheelock: Best customer service ! I will always stay loyal to this At and T store due to the service they deliver. Rod is the best! I’ve been with them for twenty years and have referred many people. They are always happy with the service and very helpful employees that quickly resolve any issue !
Samantha Hampson: Helpful staff. Store was clean and orderly.
hopeldillon: Rods service is phenomenal. We had a couple of plan changes made and upgraded our phones very quickly and efficiently! Thanks for the great experience.
Rivaldo Tobia: Best ATT store, took care of me very well. Stayed open late to help me get my new phone .
Dominique Dubay: The employees were all very well informed, helpful and patient! Great experience!
BJ: On staff manager really helped me out when I was pressed for time an frustrated with AT&T. Thank you very much.
Casey Robson: My family and I have been going to this AT&T store for years and we love the staff. They are kind, helpful, and very knowledgeable. I definitely recommend seeing them!
Tom Fontana: We pay are bill there complete store has everything you need help is very polite clean store

4. Verizon Authorized Retailer - TCC - Sterling Heights

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· 323 reviews

2544 Metro Parkway, Sterling Heights, MI 48310

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Verizon Authorized Retailer - TCC: what do users think?
Dakota Harness: Switched phones easily, easy to order, good people. 5 stars
Mohammed Haque: Beware of this store, their employees will lie to you, manager Antonio is dishonest as well! They will lie about Verizon policies to make money. Make sure they didn’t add insurance to your account without your knowledge!!
Antwan Jany: Some of the best service in my life best prices and service
Debbie Regimbal: Great staff that knows exactly what to do, would recommend to anyone
Robert Scott: Great guys get whatever you need done
Mazidul Haque: Beware they will try to play you for money! Tried to tell me insurance is required for 6 months, when it’s not, even manager tony said that. They just want the extra money, do not come to this Verizon!Edit: to reply, please don’t lie, The manager and employee refused to sell me a phone without insurance, stating “6 months of insurance is required,” this is not a policy at any store, your store is money hungry. Stay away unless you want fraudulent activity on your Verizon account!
Fadi Haddad: Did great job helping me with my insurance claim
Maruf Miah: Recently, while visiting this Verizon TCC location, I noticed that the sales associate and manager are very unprofessional. They create their own policies in order to make a sale to a customer. The information provided to us regarding the store's cellphone insurance policy was initially communicated as a requirement for 6 months when purchasing a cellular device. Later, we were told that it was only mandatory for a 3-month period or they will not be able to make the sale of a phone to us. Therefore, we left as this left us questioning the credibility of the store policies. We later went to another TCC retailer at 15 and Vandyke, we found no indication of these mandatory fraudulent “policies”.Reply Edit: there’s a difference between recommending insurance and telling a customer a sale will not be made unless a phone is insured. There is nothing to be misunderstood here. There is a reason why a sale was not made upon my visit. Your reply is just as pathetic as the sales associates and managers representing this location. Roll back those cameras with audio. Saturday, May 13, 2023 4:04 PM.
Mark Tippit: Sally was very professional. Set me up with a new phone. Highly recommend this store
Randle Darnell: Came in and they took care of me real well quick and easy ask for antonio
Robert Robbins: I love the guys at this store. Always helpful and always honest. I will never go anywhere else
angelina petrovski: Sally went above and beyond!
Sandy Fuciarelli: Very happy with my new phone sean was great
Wisam Goerge: Love the service they provide at this store
Metro J7: Sean always does an amazing job
Thomas Godek: Sean and Matt were amazing in getting me into a new Samsung. Highly recommend this store
elia dankha: Sally was wonderful. set me up with a new phone
Charlie Lane: Sally was amazing
Tieu Anh Kim: Sean fixed all my problems
Jeff Mandziuk: Matt and everyone there were fantastic made switching from Samsung to Apple so easy thanks guys!
Vic Sarpolus: great staff
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5. Metro by T-Mobile - Sterling Heights

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· 38 reviews

38045 Mound Rd, Sterling Heights, MI 48310

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Metro by T-Mobile: what do users think?
Majid Youkhanna: Clean store best service
Eman Odish: Very helpful people there,save me a lot of money
rock gjelaj: Very unprofessional. The owner is so rude.
nob bki: Its my favorite store since year ann I'm their loyal customer. The guys always super helpful and very professional. Highly recommend 👌
Preston Williams: They listen to my concerns .work very hard to make happen what I needed. I am grateful.
Charlene Wallace: Very helpful ,best customer service
Nick Nick: They are the best
Tom Fontana: The best to go for all metro & t mobile phones the service was excellent didn't get his name but he went far and beyond to take care of me had problem with one app came back 3 times he was mire than happy to take care of it and he did fix my problem best metro store ever
Ameer Manssour: Very good customer service always recommended very helpful employeeAsk for Ronnie or sam
Sonya Sepo: Very profitional always recomand. I am not going no where eleas but this store
Akram Daman: Very nice people,helpful,store very clean, they transfer my stuff from old phone to new phone and help a lot.
robert rhyndress: I got my new phone from this metro highly recommended they helped me alot very nice people....thank you so much for your help.
Taylor Thompson: I've been meaning to post this review forever ago! I don't know what to say other than this is by far best metro store out here! I can truly say the customer service you will receive here is impeccable! You won't get this anywhere else.. not like this anyways. I drive past three metro stores just to get to this one ! I Refuse to go anywhere else! Highly recommended 👌 Thank you
UNITED KOMFORT INC.: Honest ,good,professionalThey transfer my info from old phone to new phone,strongly recommend
Connor Beets: Got my Samsung galaxy s10e LCD replaced and the adhesive they use keeps separating from the body as im able to fit my fingernail between both the screen and backplate in certain corners, im not saying they are or aren't at fault but its definitely something to think or ask about.
Lance Garmo: Very professional nice and helpful, very good service
Sherry McKay: Terrible service by the owner at least that is what he called himself very very very rude
Sarmed Yousif: very professional,they know how to set up the phone ,help me with Facebook, snap chat.thank you for there help
Ameer Toma: very nice people,treat you with respect,clean store
Ronnie Sawa: Very good service. Very friendly hounset people No problems what so ever.
Mary Hamilton: Great service..ask for Wisam

6. Boost Mobile - Sterling Heights

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· 9 reviews

35804 Van Dyke Ave, Sterling Heights, MI 48312

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Boost Mobile: what do users think?
Dan Desjardins: These guys are they best. Far past above and beyond! They will do anything to make it rite!
vixzlo: The guy working here was very helpful and helped me figure out the whole situation
Bill B: The place is clean and well kept I just had to pay my bill the man Behind the Counter was professional and fast, and answered all my questions to my satisfaction
Ola Wegrzyn: quick and great service, honorable mention to angel really great guy.
Melessa Essa: So happy with this place, I got an amazing deal other boost stores weren’t giving me, definitely coming back thanks for all your help Angel!
dev claps: Superior Service I will tell you that! Angel assisted me in changing service providers and fixed my phone. I appreciate the trade-in, and my daughter loves her new iPhone 13 Pro Max! I can't even think of another store with more qualified, youthful, and enthusiastic employees. By far one of the best suppliers of these phones, and that says a lot. Angel is deserving of employee of the month and, far and away, provides better service than the crammed and sluggish Partridge Creek Apple Stores!
Kaitlyn Davis: Angel gave the best service and I couldn’t have asked for better assistance
Macoona Matata: Wow phones are cool
Emanuel Jabow: Amazing service! They made switching carriers a smooth process.
Skyler Alexis: Angel is one of the best employees you guys have ever had!
Sky Hembree: The employees we extremely help full thank you 👍
Anto broski: Angel was very helpful and found the perfect package deal for me overall it was a great experience
Fr Liebesto: Amazing deals! Love the vibe in this location. Definitely better then the other boost mobiles ive been too
Div_ Dark: I was was sold on a phone with you guys by and employee named angel. He was very professional when speaking to me and knew all his facts. He also had great salesmanship abilities
Daniel Peavley: angel gave me a great deal on a phone i couldn’t pass up
Joseph Wehling: Very Helpful Employees
Yousif Habsh: Walked in looking for a quote and walked out with a brand new iPhone and great plan!
Curtis Sanders: I got great deals and they were super nice as well as fast service
Daniela Hanna: My phone was really bad and angel helped me out so much. He hooked me up with a new phone, great environment and id definitely come back if anything else happens.
Eric Wegrzyn: the workers were really nice and reliable and they helped me out really fast and i’m really happy with this place i will come back for sure
Alexzander Nathan: My Boost Mobile phone came without a sim card. All previous phones(like 5) came with a sim card. This store hooked me up. Thank you! Best mobile store in town!

7. Verizon Authorized Retailer - TCC - Sterling Heights

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· 421 reviews

35740 Van Dyke Ave, Sterling Heights, MI 48312, United States

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Verizon Authorized Retailer - TCC: what do users think?
ameera butrus: We came to Verizon and Alvin was very knowledgeable about all our inquiries, answered all our questions thank you for your prefect customer service
Salwan Korkes: Very knowledgeable and professional staff. I talked to Alvin, and he went above and beyond and explained all the details. Very nice guy. Highly recommend this store.
Nashwan Marcos: Best support ever received, Alvin explained everything throughly and got us the best deal out there. Very professional and knowledgeable.
Jillian Schneider: Sally at the Verizon store was so wonderful. We were in a terrible situation with AT&T and helped us transfer all of us to a family plan. She even got me internet for my office which was a lot cheaper! I highly recommend this Verizon store. They are a great team and they really work well together! Thank you. We appreciate all your hard work.
Nathan Webb: Jenni was the absolute best! She helped me switch over carriers and made the process smooth with my discount, trade in and autopay. Thanks for the help!
Doreen Ralston: Shahad was wonderful!! I am old and technically challenged. Lol. She was so kind and patient. Her boss was also very informative and helpful. I would highly recommend Verizon store on Van Dyke and 15 1/2 Mile in Sterling Heights, MI.
Mazidul Haque: Alvin will take care of you, come to this Verizon, better than others in the area
Nicole DiCristo: The entire store team is professional and helpful. Definitely care for their customers and help get the best deal.
Gjon Arapaj: Everyone at this store was the best!! I’ve had many issues and they’ve always helped me fix them. They’ve always been very helpful and they helped me solve an issue on my phone that I’ve had for over a year! Highly recommend!!
Anita Cadez: Thankful to Angelo and Jenni for all their help. Great team!
josie warchol: Jenni and Steve helped tremendously. Got me a new phone and an apple watch as well as a second like on my device for a very reasonable price. They set everything up and I left very satisfied with their service. Thanks Guys!
Richard Amenta: Excellent, courteous, efficient service for a phone upgrade.. Thank you
Bernard Bolivar: Shahad was great very helpful. Go see her.
Noah Giametta: Alvin gave us great service and we were in and out in a very timely manner
Mario Butrus: Alvin was great highly recommended anyone that has Verizon to go to this store theyre all very friendly jenny has helped me multiple times as well with bill payments upgrades etc… have been coming to this place for 4+ years and they never let me down!!
Chris Bork: Thank you Jenni for saving me a claim by cleaning my phone and making sure it was functioning correctly! I appreciate the help.
Yousif Jalo: The experience was really good I really recommend Alvin for the help he helped me and did everything for me very nice guy
Rodney Merritt: Alvin and Angelo were the best! I highly recommend anyone to visit them when they need help with devices!
Ace Boogie: Alvin was great to work with… quick service.
Betty Griffin: I am so so happy and grateful to have came in here and have Jenni assist me. She has set me up with my new phone, internet, and helped me with YoutubeTV. 10/10 top quality service here. Thank you!
asectre: got a good deal for upgrading to a iphone 14, thanks jenni and the rest of the crew

8. Metro by T-Mobile - Sterling Heights

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· 103 reviews

3916 18 Mile Rd, Sterling Heights, MI 48314, United States

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9. Metro by T-Mobile - Sterling Heights

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· 97 reviews

43775 Van Dyke Ave, Sterling Heights, MI 48314, United States

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10. T-Mobile - Utica

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· 225 reviews

12200 Hall Rd, Sterling Heights, MI 48313, United States

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11. T-Mobile - Sterling Heights

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· 62 reviews

42640 Van Dyke Ave, Sterling Heights, MI 48314, United States

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12. Emergency Phone Repair - Sterling Heights

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· 287 reviews

11508 15 Mile Rd, Sterling Heights, MI 48312

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13. T-Mobile - Sterling Heights

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· 92 reviews

33822 Van Dyke Ave, Sterling Heights, MI 48312, United States

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14. T-Mobile - Sterling Heights

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· 209 reviews

13947 Lakeside Cir, Sterling Heights, MI 48313, United States

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15. Verizon - Sterling Heights

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· 182 reviews

14479 Lakeside Cir Store Number 109, Sterling Heights, MI 48313, United States

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16. Walmart Connection Center - Sterling Heights

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· 1 reviews

33201 Van Dyke Ave, Sterling Heights, MI 48312, United States

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