Best Homeowners' Association Sterling Heights Near Me

indir fazlagic: I would give this place a negative star if it allowed me to. Don't move here. The association does absolutely nothing for you when you have an issue. Save your money and look elsewhere. This place is a dump

Carmen García Rodríguez: They are the industry leaders here in Michigan; attentive, detail-oriented, patient, and responsive. Mike and his personnel are top-notch.

Charles Highbaugh: Very helpful and informative

Luis Garcia: Excellent service, attentive to detail, great response time.

Matthew Gielniak: Incompetent

Patti Chakroff: We live at Windmill Pointe!!! O’Brien Property Management came into our community when it was a mess, an extremely volatile situation, a board that had been allowed to become out of control!!! We've been here six years and in that time, I think O’Brien is our third or fourth management company!!! Colleen, of O’Brien has been absolutely wonderful!!! She has stepped in to this insanity and was able to sort everything out and reach a resolution!! We now have a new management company and an entire new board!!! I’m confident with these positive changes and the addition of O’Brien Management and Colleen, Windmill Pointe can once again become a thriving community!!!Co-ownerJohn and Patti Chakroff

Zubair Tramboo: I 1000000 times agree that O’BrienWorst association ever since they started taking over for our condo management, and every time just asking for more money. We paid additional $4000 on association as soon as they took over, now they asked for another $700 and increased our HOA from $190 to $360 a month within the last 4 years, because they didn’t do a good job that caused some lawsuit. There’s no pool nor a gym for all that association fee we are paying. With every year tax cost $4000, HOA $4320, plus monthly mortgage, and additional fees they keep asking, it’s just ridiculous. We never received so many letters from our association until this management took over, every letter you get is asking for money! Pls stay away from this management, I hope the board can look into this. They are way too greedy!

GP: Great Association property management company with great property managers. Colleen and Shannon, take of there communities through clear communication and oversight with the communities best interest every time.

Sammi Ng: Worst association ever since they started taking over for our condo management, received multiple letters since last year, and every time just asking for more money. We paid additional $4000 on association as soon as they took over, now they asked for another $700 and increased our HOA from $190 to $360 a month within the last 4 years, because they didn’t do a good job that caused some lawsuit. There’s no pool nor a gym for all that association fee we are paying. With every year tax cost $4000, HOA $4320, plus monthly mortgage, and additional fees they keep asking, it’s just ridiculous. We never received so many letters from our association until this management took over, every letter you get is asking for money! Pls stay away from this management, I hope the board can look into this. They are way too greedy!

Joey Smith: Very responsive and knowledgeable staff and managers. Highly recommend them as a management company!

Chelsea Jones: I’ve worked with O’Brien management for awhile now and I can’t express enough what a pleasure shannon is to work with. She is always so respectful of my time as a vendor, as well as her co-owners time. She communicates clearly to all parties and job are so easy to run with her, as an industry partner, she’s hand down one of the best!

Kathy Glefke: We have been working with this company for 1 year & they are the absolute best. Can't say enough good things about Mike Obrien. A true blessing to have him on our team!

Mary A SIgler: This Management company is very knowledgeable on condo laws and regulations and have assisted in saving many dollars for our Community. Micheal and Delores are very responsive and there is always phone coverage to respond to our membership. They inspect our site regularly to ensure our contractors are completing their jobs on a timely basis. We appreciate their many efforts in managing and improving our complex. Thank you for all your hard work.Mary SiglerBoard of Directors , President

Grass Master: Could not be more pleased with this management company! This is the 4th company we’ve had since I lived there & by far the best. Work orders are completed promptly, unlike previous companies who seemed unable to keep up with them at all. We are a 112 unit complex & have 0 to occasionally up to 4 units in collections each month for usually minimal amounts. We averaged 10 with the previous 2 companies & were told 10% in collections is good?! Dolores is extremely knowledgeable of all Michigan condo laws. She is also careful with our funds. She may disappoint owners sometimes but she knows who is responsible for what repairs. Previous companies were completing work orders that were the owners responsibility, showing no respect for our funds & budget. I would strongly recommend this management company!

Pamela Olsen: O’Brien Association Management is a Awesome Company. Very Professional and responsive.. they had got back with me through numerous emails and phone calls very very quick and never left me hanging. Delores is very knowledgeable and helpful, who knows her stuff. I would rate this company a 10 across the board..I would defiantly, defiantly recommend them.

Nancy Campbell: Positive:Professionalism,ResponsivenessDolores is a pleasure to work with! She is very knowledgeable and responds quickly. Very happy with the service they provide!

HALA JAMO: My experience with this group has not been the most beneficial. It started when I was charged $50 without notice. I didn’t receive a letter or a call informing me I had a so called violation. When I go to get in contact with the managing group, I was pulled in all different directions. The number posted on our office bulletin was no longer the existing management group. I had to call three different management groups before I got the number to the correct one. And I had never received a notification our managing group was changing. You would think as a managing entity you would update bulletins at the office and inform your tenants of new management coming in. When I finally spoke with someone regarding my fee, I was told it would be waived. Before I know it, I was charged a late fee for the $50 I was told would be credited. Overall, I am not pleased to say the leastTop of that I got charge late fee too $30 this is crazyCity of Sterling Heights they never do that to the residents they will give wrong first but this company it’s not professional .

Ray Houthuysen: Critical:Quality,ResponsivenessNot recommended

Tina Kennedy: Positive:Professionalism,Quality,ResponsivenessMichael and Dolores are awesome! They are so friendly, easy to work with, and they always work hard!

Michelle Simasko: Positive:Professionalism,Quality,Responsiveness,ValueMichael and Dolores are wonderful!

Kandis Kinder: Positive:Professionalism,Quality,Responsiveness,ValueMike and Dolores are excellent to work with! They respond quickly to any questions or issues as they arise. They are dedicated property manager! Highly recommend their services.

Eric Young: I will give MPM this. MPM is under new ownership in 2023. The previous owner was the problem. Rick and Art are at the helm now. Both have treated me fairly and wanted to do the right thing, except for the previous owner who impeded them. I do think this new ownership is promising

Amber Thrush: Impossible to get anything taken care of with this company. With the amount we pay in association fees you'd think somewhat pay attention. Took 6 month to get a limb cut down that was hanging to low it was touching the walk way to enter my home! AWFUL company!

Brandon Lentine: The worst company at managing any properties. Will find any reason to defer at avoid repairs that they are responsible for in their contracts. Gail was very rude and aggressive.

Gary Carney: Very Poor in Complaint issues

John-Paul Konja: This place has the absolute worst customer service ever. I've called into every extension and have yet to speak to an actual person. I've called in at least 10 times over the course of a week and a half and have left multiple voicemails with no reply. This place deserves zero stars its an absolute joke. It's completely unprofessional to not tend to the people, who's homes you're responsible for.

Jackie Wilson: Don't think you will be heard or acknowledged. Condo board runs them and they are nothing but yes men that hide behind a website that doesn't even give confirmation of receipt your request/complaint/inquiries. Shop another company if your looking for administration. Money collected for no results. Management too old and needs new ideas. It's 2022 folks!!!

Charles M.: As a former board member of a property managed by this company, I beg all the properties to consider leaving this deplorable company. They tend to lie to residents, they get kickback from vendors and push them on the communities, and they cause issues among board members. This is just the start of it. People such as Deanna are very unprofessional and like to stir the pot.

andy w: One of the worst mismanaged company I have ever dealt with. When winter time comes be prepared to slip and fall. Many of the delivery drivers and I have fell on the sidewalks numerous time because they don't salt the sidewalks at all eve and it falls on deaf ears. You also have to pick up all the leaves and branches that the Lawn Service just blows to the side of the driveway. Don't understand where our association money going to also expensive. Landscaping here is hideous. Cobwebs everywhere on the exterior of the buildings.

A J: Nice place to work and get manufacturing experience.

Carol Banker: I would not recommend. Just look at their reviews - you will see.

Lauren Shovlain: Watch out for this property management company. My mom lived in a condo managed by MPM and they have been awful since day 1. They are unresponsive, unprofessional and unhelpful. They also lie about what is covered under the association’s responsibility for repairs. They should be ashamed of themselves as a company and as individual people for their lack of care and concern

Adam DeMara: Our decks are falling apart, they keep hiring companies to paint over the problem. I have a experienced the rude calls, where I call into politely collaborate on an issue, and it was an imposition that the management company had to pick up the phone. The only positive thing I will say is that the new manager Art is more responsive to requests/inquiries/issues!

Queen Washington: Uh didn't even tell me why. Have a job good credit yuck

Linda Mathon: Beyond disgraceful and a pathetic excuse for a property management organization. Will reserve the remainder of my comments at this time but am relieved to announce our board has done like intelligent others and we are now rid of them.

Verona Sibou: Critical:Professionalism,Quality,Responsiveness,ValueABSOLUTELY THE WORST PROPERTY MGMT EVER!!! VERY RUDE VERY UNPROFESSIONAL. IF I COULD GIVE NEGATIVE STARS I WOULD!!!

Sheryl R: Critical:ResponsivenessThere must be more to property management then hiring a landscaping crew. Our condo community is going to down hill fast. Our roof's need repairing (in the 2000 budget yet never done) the gutters are falling apart, where is the money going???

Colleen Janis: Been in property management for 35 years. This fee paid company stinks. Unresponsive and Rude!! Been here since 1996 and has gone severely downhill. When you wait for over 2 years, me and my neighbors for 2 years + for repairs there is NO excuse! Basement has flooded 4 times, brick repairs, spider cracks in basement, air vent, siding falling off, cracked and weed infested concrete, and more. BUT. the grass is green. DONT MOVE HERE!

Vaibhav Shetge: If I could give a negative I would, and it seems like a lot of other reviewers share similar thought.In general the communication to and from these guys is extremely poor and lacks details. Unfortunately the work that needs to be done is much below the quality needed too. For eg, we needed our outdoor storage door replaced and that whole process for us took about 4 months!! This is with multiple followups.. One has to push several times to get a response from them.Here is a picture of some of the genius scheduling that these guys do. We are in a condo, so they scheduled a fall clean up, where in they come in and blow the leaves from inside the patio too...but they scheduled a roof cleanup after this.. the very next day!!! The entire patio was now covered with much more leaves then what they cleaned up the previous day... we got a clean patio for a few hours...Then someone said they will come and clean up again...all they did was pushed all the leaves to one edge of the area... no one came after that and I ended up spending couple hours cleaning the patio over.... I am not sure if anyone can be more incompetent then these guys.

Simon Rayes: If there was a lower rating I would give them that. They made a bunch of claims and when I confronted them, they changed their words. That wasn't enough, they went and hired a lawyer, and yet he made up more lies, and when I asked him for proves, all the sudden he changed his words too. I am not surprised, when I Googled them, I come to find out I wasn't the only one. And what makes it worst, they don't take the initiative to follow up with people and find out what happened or how to make things better or what can they do to fix their reputation. Therefore, what people are saying is true. I am very surprised that they are still in business.

Kris Tracy: Critical:Professionalism,Quality,Responsiveness,ValueThey just don't care. They don't respond to emails, they don't return phone calls. Horrible way to run a business. I don't know why my condo deals wth these people

Todd Lester: Unprofessional and harass condo owners. Would never recommend and I’d give 0 stars.

Megan Michalak: Id give 0 stars if possible. They are absolutely horrible. I’ve lived here for 4 years, anytime I try to get anything fixed it’s nearly impossible. This place is very unresponsive and unhelpful. I’ve been trying to get issues fixed for about 2 years and whenever I follow up on it I get told “we will talk to the board” then never hear anything back. Then they work that they actually do, gets done very poorly and needs to be redone. But ironically people on the board and friends of the people on the board get their stuff handled. All in all, I would definitely never recommend anyone I know to move in the condos ran by them. Absolutely horrible.

megan sharp: Worst property management. Multiple lawsuits open with them, look into it before you go through them! Would give zero stars if possible

Daniel Sanner: Terrible management. Nothing but a bunch of old boomer cucks looking to make everyone's life miserable and collect an easy check. Shame on you.

B B: The wurst property management company! All they did is Snow plow and grass cut . They charged us 2 additional separate assessments payments for renewing the parking lot and changing the carpet . they lie to us they never Change the carpet or renew the parking lot . The only thing they did consistently Is Raise the Sociation fee Every year My Sociation fee is now almost double in just 4 years .

Marian McClarren: Very professional. I have had a very good experience working with them for our Condominium Association.

Tony Dooda: I called left a message asking for assistance on a matter but no one reached out.

Charly Goucher: If I could give zero I would. BE AWARE THEY HAVE MULTIPLE LAWSUITS AND NEWS INVESTIGATIONS AFTER THEM FOR THERE SCAMS! I went in to get a new pool card( 50$ when they’ve been pocketing the hoa fees for the pool for 2 years since it was “closed due to covid”When I told the girl at the desk I am in contact with the news to investigate her words where “the news has already been here and other cases are already filed.I would recommend not doing business with them because they are terrible.

Eshaan Mangal: The entire management team including Sue are extremely unprofessional and have no kindness whatsoever! Every few months association fees rise with a pool that is still closed. Towing cars for no reason and coming up with rules like your guests can’t park “long term”.

Sam: This place is by far the worst condo ever. I have lived out of state and I have been to many condos and apartments, they are by far the pettiest. My fiancé lives here and has lived here for almost 2 years now. They have given us so much trouble. I drive a porsche and of course PICK my car out of all cars and tow it because it was parked in front of my fiancés unit. No one ever gave him a tour so we never knew “visitors” parking existed which by the way consists of 3 spots in the front and back. Now that i park there it’s become an issue too again only my car got a warning and NO ONE else’s. I have asked the other visitors who park there on a daily. When you call to speak to someone they have ZERO knowledge of anything. “Sue” is there go to person except, she won’t call you… and her answer to everything in email is i’ll let our association attorney follow up with you. Who by the way never does. We would like to speak to someone who owns this company. This is a condo not an apartment my fiancé should be able to have me over and I should be able to park on the visitors lot without an issue. There should be no limitations on how many nights as long as i’m not parked in any other spot. Regardless do not move here my fiancé and I hate it. I am a travel nurse and cannot just change my address. They do not help and do not care. They work with the tow company and try to take every penny out of you. They are PETTY!!! Do not move here!!!! I would give them 0/5 starts not even one.I feeldiscrimated against as I am the only one who is being picked at.

Kay Smith: Awesome property management company !

jack thompson: This company illegally had my car towed from my grandparents condo building and when I talked to a women named Kelly on the phone about why she was extremely rude and unprofessional and even laughed at me at one point in the conversation then told me to figure it out myself

Connie Wegner: Take their sweet time on helping when you need repairs. And act like your bothering them, when you call on an update of a work order your waiting on. Only thing HOA covers here is snow removal and lawn service. Been waiting on a repair of leaking roof for 3 and a half weeks. Really? almost a month. Not satisfied with the company.

Evan Shmaoon: I would give them 0 stars. And if you read any 5 star comments on here they are probably bought or fake. The customer service at this office is absolutely trash. Don’t you dare call for any service because you will be treated like trash. The only thing they know how to say is that the owner is pretty much responsible for everything and the money you pay to keep them employed gets you nothing. And if by any chance you do get them to come out it will be a year later. Please for who ever is in charge have a conversation with your team because they have zero skill and wouldn’t last at any job if this is the way they communicate.If you are thinking of buying a condo here or rest you might want to look else where. This building is built super cheap. Doors, windows everything is the cheapest they could find and won’t do anything to help. I have called them twice and the girl that answers needs to educate her self with the Bylaws because she have not a clue what they consist of.

Mike Ashley: I have unfortunately had to work with this company while helping a friend sell her condo. This team is very unresponsive, unhelpful, and unsuccessful.The property that they are maintaining is in poor condition with missing sod, damage and poor work done internally and externally to the buildings. The exterior wood in disrepair from neglect. When requesting repairs no timelines are provided and their employees seem to have an overall lack of care.When working with them to gather information for selling a home they were unresponsive and rude when escalating the issues due to the time criticality of gathering information for the buyers.While going through an FHA spot certification for sale of the condo - we found that it was ineligible due to finances of the HOA. This is not surprising due to how poorly the property is managed by this company.This team clearly does not seem to care about the tenants that they support.You may be looking to save some money by selecting this property management group. If you care about the community that you are supporting look elsewhere.

Mary Sears: We have been waiting since May1st, 2021 for roof, wood & flashing repair on our condo. JBC keeps claiming they have to get estimates each and every time we contact them. Its now August 11th, 2021 and still no repair. With all the rain this year we are sure there is more interior damage that we don’t know about yet… This is the worst management company we have ever had.

laith Ishaya: This company need to work on customer service skills for workers and they are acting like a mafia inside the building you called one they don’t transfer you to the other one because you already called two weeks ago and nothing happened they put you on hold for 10 minutes till you give up and when you ask for the last name Emily says she doesn’t give last name and when I asked for the other worker last name she said I can’t give you her last name like I’m asking for Social Security ( Emily and kelly )

James Mcmillan: I called and spoke with Nicole, she said to email the completed release form. I emailed the release form per Nicole's request and then was told it was unacceptable. Also I had to bring it with the completed pool form to the office personally and show my drivers license to get the key fob for the pool. I do not live there. She also said I had to bring the form the renter has to sign. They will not let him pick it up, He lives there ! He will pay the $40 dollars for the replacement. This is unreasonable. Cyndi McMillan

Ray Houthuysen: After two years, it was clear our organizations were stylistically out of synch. The structure used by JBC works for many, but not all.As we move on in 2021, Jeff and his staff deserve high praise for their professionalism and work ethic, especially during the lame duck period we are now in. Their handling of work during the pandemic was top notch.

tony YOUSIFEIN: Critical:Qualityterrible service, very unprofessional