Best Scout Home Sterling Heights Near Me

Andrew Brosnihan: Wife arrived at door at 2:52pm. Was told to look at the sign which read closed for lunch from 3-3:30. Worker read the sign then stated it is 2:52. Lady closed and locked the door in her face after saying she had to come back at 3:30 because she was closed.

Wollweber Family: At first I was a little disappointed that this was the only Girl Scout store I could shop at as we were a little over an hour away. However since going there I am so happy that we did. The employee was so knowledgeable and friendly. He helped us out in so many ways and honestly had us feeling more confident about starting our troop when we left. The store is set up in a very simple way and they have a lot to offer. The only thing is I wish they had more fun patches but they are also willing to order any of them for you at no additional charge so it works out

Jamie Parker: William was very helpful and got us set up with everything we need (and then some). He was kind and knowledgeable and was able to juggle all the needs of many customers while making everyone feel important. The experience was much better than purchasing online. We'll be back to see him soon!

Matt Orlando: If you have a child in girl scouts this is your store. It is clean, well stocked with reasonable prices. And the staff is friendly and very helpful

Laurie Chrostowski: Google times are incorrect for the new schedule.

TAmmy Watts: Very frustrating!!! Time was 5:44 when I arrived, I drove 52 mins to get there just to walk up and find the doors locked. Hours say 10-6 on website and on store door. Why 16 mins before they close are the doors locked? Once I got back to my vehicle and started to get in and noticed a lady at the door but completely disregarded my presence. I could then see her inside on the phone laughing. I am not one to complain or write reviews but closing a store 16 mins early is not ok. There are store hours for a reason. So just a heads up to anyone going to visit this store make sure you go early enough to avoid the doors being locked.

Jenna “Bladeness”: Loved the shop! Everything was super organized, people asked if we needed help, and everyone was very friendly. Cashing out at the register we received more information also, which was awesome! Glad they finally added hours to google maps! I took a picture of them when I was there!

chris stamatakis: Great shop for all of your Girl Scout needs!

Carol Soulard: I was very impressed with the facility , as well as with the friendly staff that works there. Todd Schuver, the Community Relations Director, took time to listen to my needs and was very thorough in answering my questions. The tour was extensive in covering the various apartments that are available as well as the amenities that are offered. Although I haven't made a decision at this time, American House Sterling Woods is definitely on my list of possibilities.

Destinee Doutry: Searching for the right place for my grandparents was overwhelming to say the least, after leaving we knew this was the place that would be perfect for them. The atmosphere felt like home, the staff and Todd have been awesome. We are looking forward to my grandparents to settle in! Huge huge thank you to everyone at American House Sterling Woods for helping us through this entire process!

Debbie Nunn: My mom recently moved into American House of Sterling Heights located at 16 mile and Vandyke Dyke. I want to express our many thanks to the facility, staff, and medical team for their warm. Kind and excellent service that has been provided for the next journal of my mom*s life. I especially want to give a special thank you to Todd on the management staff who provided great assistance on coordinating this move!!

Robert White: Just moved my mo. Into American House, Sterlingwoods, and I have to say Todd and all the staff their have gone way out of there way to make the change for my mom as painlessly possible, Todd even helped my mom find her cat in her apt. When the cat was hiding. I think my mother is adjusting well thanks to Todd and the staff there. And I am forever gratefull.

Cheryl Neme: We’ve recently moved my 93 year old mother with memory issues into American House Sterling Woods. Todd made her feel so welcome and provided sincere empathy with her as she was very nervous and emotional about it. Now she gives him a big hug when she sees him as they have become well acquainted. He even took the time to help her find her cat in her apartment. The food is good and Jennifer makes sure you are set up with everything you need and takes time to offer kind words and a smile. The residents we’ve encountered are all friendly and welcoming. We thought mom might have a tough time, but everyone is so kind and patient with her memory issues, it has been a non-issue instead. Thank you to American House staff who has made her transition easy. I would definitely recommend your facility to others.

jonathan raiss: Hands down the best place I have been here for 2 years now and my experience keeps getting better yesterday we had a blackout and her leadership was stellar I think I speak for the entire American house sterling woods family when I say thank you brittany for your leadership yesterday

Karen White: Karen WhiteMy siblings and I recently moved my mother (93 yrs old) into American House Sterling Woods. Physically, she’s healthy, but suffers with dementia. So you can imagine how confusing and scary this was for her!! The staff has made her feel sooo welcome there!! I wish I could mention everyone’s name but don’t know them all yet. But two people that stand out is Todd (Manager) and Jennifer (dining room). They are outstanding!! My mom may not remember there name, but I can tell you she gets a big smile on her face when she sees them!! The residents there are also very welcoming to newcomers. They have regular daily activities, entertainment, church, etc. Thank you American House for helping our mom feel so welcome at her new home!!!

Ron V: I had a very nice visit with the team there. They all seem to be very experienced and dedicated senior living professionals. They showed me around the building, and we had a great conversation.

Jessica Williamson: I scheduled a tour here for my mom and they invited us for lunch. The kitchen staff sat my mom at a table with some other residents they thought my mom would like. They were right! She had a great meal and had wonderful conversations. After looking at the apartment that Todd believed was a perfect match for her, she was ready to move in. On the way home she told me to message Todd and let him know she was going to move in. She said it just felt like home. My mom was concerned about leaving her home of 45 years, especially so soon after my dad had passed, but after the tour she began to get excited about her next chapter.My mom has been at Sterling Woods for almost a month now. She has found a group of ladies and they already seems inseparable. They craft together, play Bingo, share knitting patterns and ideas, and just laugh together.For the first 2 weeks my mom kept saying I'm so happy here. Which of course made me cry knowing she was going to be ok.The staff is caring and attentive. They call my mom to see if she is coming to Bingo, they know she likes it but sometimes falls asleep.The hallways, dining room and apartments are always clean and smell good.I am so happy I found this wonderful community and the fact that I live a half of a mile away from her now is a big bonus.

Linda Thielfoldt: Very nice facility and every person we met the day we toured was so friendly and helpful. Todd has an amazing personality and was beyond helpful. We had lunch and the food was nicely done. I would not hesitate to put anyone I loved in this facility, place is kept nice and it was very clean.

kelly miller: I will update my review in the Future, However if you think a place is short staffed and has bad food then donate your time and supply a little food to blaze them on here is unacceptable! by any standards ...

Adam McTaggart: Ally is the worst

Jennifer Paine: The facility staff for AH itself is GREAT!! However, the company that provides the care, AdvisaCare is absolutely terrible!!!!! We have to call at least weekly to the Care Manager due to the care staff not answering the call button, phone calls, not showing up for scheduled care, not doing the care they are being paid for, etc.

Donna Cooper: American House would be fine other than the fact that they have Advisa Care providing assistance to the residents. There is a great deal of confusion and the staff is unprofessional and under trained. Completely unreliable and rude. Not all but far too many. If your loved ones do not need assistance than it's fine. If they do need assistance you are rolling the dice. Again American House is fine using Advisa Care is the downfall

JANET F: This particular establishment has poor food and not enough staff. The director reached out to me and said she hired more staff and she will speak to the culinary staff.

sherry vollmer: I would highly recommend American House Sterling woods for your loved ones.The staff there is absolutely amazingThe director of community relations Laureen Vollmer went out of her way directly for me not only did she take take the time to help ease my mind but just watching her with residents shows she truly works from her heart. It’s a absolutely stunning and most importantly very clean.Thank you Laureen and y your amazing staff at American house I look forward to seeing you again!God Bless.

Curtis Gibbs: American House Sterling Woods is a great place for your loved ones to call home! Laureen and the rest of the staff are some of the most kind and caring individuals you'll meet while visiting any Senior Community within the area. With its clean, comfortable, and homey feel, you'll know you made the right choice as soon as you walk through the doors.

Max Strus: John, the ED at this American House location, is absolutely incompetent. I am only in when I visit my aunt, but everytime i’m there I see how poorly led this building is. He is rude and unapologetic. It’s a miracle that the rest of the staff is so terrific, because they do not take ages their management.

Cindy D.: Staff is always friendly and helpful. My mom is so comfortable there. I am comfortable having her live there. I appreciate everything they do for her!

Amanda Tatum: Awesome building I really love the service in the dining room