Best Sundae Restaurant Sterling Heights Near Me

Parisa Vahidi: Tried two times : low quality

Joe Napoleon: The selection of flavors is great. The price is outrageous... $4 for a single scoop, extra for a cone!

shanice McCullough: Horrible!!! Ordered cake tried to call this place all day no answer! Order canceled!!

J Micallef: Best peanut butter chocolate ice cream in the world. The staff at this location were great.

Ariel Zili: Order coffey was cold for god sake dont serve it man u made 3dollar good job u lost next 40 years very smart

Kathy Tarrance: I would've given more stars, but the men's bathroom was gross. Given that they had the ladies' restroom intentionally locked because there were no other customers inside and two ladies working.

Jeanne MacKenzie: Don't waste your time or money here! Ordered a 50th birthday photo ICE CREAM cake 5 days in advanced (9/12). I Pick it up, take it to the party just to have it be blank.When I call about the mistake they tell me they need 72-hours to replace it and I need to bring the cake back. 72-would be Monday, 2 days AFTER the party and bringing the cake back to the store in Sterling Heights from Eastern Market in Detroit would take over an hour.I offer to send a photo of the cake with the recipe right away. They say that is alright. So here I am Monday waiting for my money back and they are only giving me back $9.84...no $9.81; ok, 10.01 for $9.99 photo charge. If I want the FULL refund then I need to bring back the cake from Saturday (9/17).Since I assumed the photo of the recipt and cake from the day of the incident would suffice. I did not keep the ICE CREAM cake for two extra days as evidence.To say this was a bummer for a big event is an understatement to say the least. My treatment after the fact is a complete disgrace to client care in this situation.

Jason McEntire: The ice cream was pretty good, but that's all. The waffle cone I got it in was so stale and flexible, I could swear it was cardboard. My wife ordered an Oreo peanut butter shake, but what she got was milk with peanuts in it. We also ordered 10 pumpkin munchkins, and got 2-3 of each flavor instead. I don't know what goes on at this place, but the employees were total space cadets. I don't know if there was a language barrier, or if they were just blazed out of their minds, but those workers were definitely somewhere else. Had I seen the other reviews before going, I definitely would have stayed away.

shane timko: whoever was working the night shift on august 29-30 made me and my girlfriend and brother the best food i ever ate. he was extremely patient when we ordered a million things. He needs to be promoted to store manager because he was running it on his own and better then anyone else does it and the best milkshake i ever had and he was extremely nice.i got avocado toast and my brother got the kesto wrap we both agreed it was 11/10. thank mr.baskin

Lawrence Bukowski: Ordered a double scoop in a cup. Price displayed at ordering speaker was $4.99. Receipt said $5.59 before tax. Went in and told the lady, she said they were not going to change the advertised price. Got overcharged 60 cents. Dishonest people!

Cody Hunter: They cancelled my Doordash order. Said they were closed. Drove up there... WIDE OPEN

Evelyn Mitton: It was okay. Their sign is damaged to the point were its in readable through the drive through. We asked what flavors of ice cream they had since we couldn't read and were told to look it up online. We ended up having to pull off and come back around once we looked to not be rude other guest behind us in the drive through. I've come very early in the morning for coffee (5 am) and their is usually just one gentleman working who is very considerate.

Autumn Daffron: Ordered a Reese's layered sundae in the drive through. They gave us Reese's ice cream with Butterfinger on top. When I told him that it was not what we ordered, he argued with us. Saying that it was just a different cup. Extremely rude. Will not return.

Evelyn Rose: If I could, I’d give them zero stars. I took my sons here after a doctors appointment. The people taking your order are rude and are very impatient. Second, the guy gave me only half my change back after I paid. I politely pointed out his mistake and yet he insisted he was right. I asked him for the receipt that he’d promptly thrown in the trash before giving me my change. I was so frustrated and angry (although I didn’t let on how I felt -(although now I wish I would’ve) I just gave up as it was less than a dollar. The ice cream was ok but we had ice cream sundaes and he gave me one giant scoop and two tiny ones of the other flavor and there was barely any hot fudge. I have come here before and sworn I wouldn’t return but today it was conveniently located but I’m never giving these people another dime of my money. I should also mention that it’s dirty in there. Truly not a place I ever want to patronize again.

Alexus Mona: It says that it's 24 hour but we get there and it's closed. They should update the online hours if they don't want to keep it open

Glenn Johnson: Ordered ice cream here and when I received my order I didn't get a thing that I asked for. Completely messed my order up. Never going here again.

Divisional Descender: Rude customer service and overpriced. Decent ice cream but not worth the time or money.

T M: Terrible BR location. I asked for 1 scoop ice cream sundae with hot fudge and Oreos. And he said there was no hot fudge so asked if I want chocolate instead which I thought he meant just plain chocolate syrup but he gave me a half a scoop of chocolate ice cream. Then my boyfriend ordered a strawberry milkshake and they gave him pretty much vanilla milk with crushed strawberry in it. I And that costed 10$! Such a disappointment. Waste of gas and money.

Kirby: Called to ask a question about their menu, they hung up on me and I tried to call back multiple times and was sent to voicemail repeatedly every time what a b****

Hailey Klass: I ordered three milkshakes through doordash through them and when I called to explain this the guy on the phone hung up on me worst service ever!!!!!!

Cassandra Giroux: Wonderful staff, great ice cream and best prices I've seen.

THE CAMSTER: An amazing store to buy ice cream very nice people and absolutely love the ice cream 10/10 recommendation

Jesi M: Decided to try out this place with my family. We dined in. My banana malt was delicious! Good portion sizes, but the best part was the young lady working here. She was incredibly kind to every customer that came in. Wish I found this place sooner

Lori Larson: Many options to choose from, friendly service, cute baseball theme inside!

Sandra Salvati: Delicious ice-cream and custard concoctions with very friendly service! Love the Specialty Sundaes!

SpidersInMyBed: I went here and made the mistake of ordering a large cone, this thing was massive in a very decadent way! The custard cones are very creamy as opposed to regular ice cream which I find rather nice. A large menu with several food items for those wanting something outside the dairy realm. Service was quick and friendly. Several tables in front and back.

Rami Marao: Great flavors ice cream. Place is super clean. Nice stuff

Byron Convery: Didn't have to wait very long to order, then only took 4 minutes to get my banana split,still great

paulette henry: Yum yum desserts and clean establishment and I received fast friendly service!

Laura Bernock: Excellent chocolate shake!

Amy Allison: Solid place open year round for ice cream. We ordered soft serve with mix ins. Accommodated my husbands unique order. Did not disappoint. Hidden gem. Give it a try!

Alicia Johnson: Been getting ice cream all summer went last night and was charged a different price for a waffle cone. I normally pay 3.25$ for a medium but had to pay 3.25$ plus 1.50 for a waffle cone when the sign says 3.25 for a medium and waffle cone is under that and it doesn’t say any extra price 😡

Ed McVeigh (ace427): Super friendly lady running the shop. We got there 10 minutes before close and she still encouraged us to sit down and enjoy our ice-cream instead of pushing us out the door!

Antonina Strazimiri: Hot fudge malt. Every time. Staff is always pleasant and prompt. My husband loves their tornados.

Sandy Toreki: BEST ICE CREAM ANYWHERE. MALTS MADE HOWEVER YOU LIKE THEM..WANT MORE MALT, OR CHOCOLATE SAUCE, LESS MILK OR BLENDED LESS SO IT'S SUPER THICK. BETTER, LESS CALORIES & LESS EXPENSIVE THEN CULVERS OR DAIRY QUEEN. EMPLOYEES ARE VERY ACCOMODATING..SO YOU GET TO SAY HOW YOU WANT YOUR SHAKE OR SUNDAE ETC..NOT STANDARD LIKE OTHER CORPORATE OWNED PLACES.MUCH..AS GOOD BUT MUCH LESS EXPENSIVE THEN ERMA'S

John Karas: Great service and hospitality, large servings compared to other places. Friendly staff.

Indraneel Mondal: Nice little place for an ice cream. Good collection of flavours.

Kimberly Locricchio: Great ice cream and prices!

Mike Ladomain: Amazing people

Jennifer Parkes: Our go to ice cream place! Would you believe they have an amazing latte ask for banana puree in it. No joke, it doesn't sound appealing but is quite the contrary. This is our new family tradition and love that it will be open in the winter. Great staff and memoeibilla. Love this business, come support it and gave a great time.

Anita Cadez: The selection was awesome. Prices were moderate. The staff was super friendly. I can't wait to go back again!

kay Cameron: Went there with a friend a week ago. The ice cream was delicious 😋 and the portions are great! We sat in the lounge for hours and they were so hospitable and checked on us multiple times. I recommend this place!

Raychelle King: They didn't understand my request to have two scoops of ice-cream with toppings. It was pretty decor wise but I am concerned they may have fed me dairy strawberry ice-cream and they definitely did not give me the toppings I asked for. I didnt finish my ice-cream

Khrystie Gonzalez: Great place for milkshakes, smoothies, ice cream and coffee! Service was great and so were the options. Super cute spot to hang out.

Kayla McDermott: So good. More people should know of this place. Give them a go. Worth it.

Brian D: March 2023 - came here for the first time to treat my daughters for doing well in school. The ice cream was very good. My two daughters and wife loved the ice cream. I ordered the cheese cake and it was really good. My two daughters ordered the moose track and superman. Very nice inside and they had other treats you can order. Worth visiting if you are in the area.

Nikki Marku: We stopped in for ice cream and dessert treats, they were so incredibly good!

SnappedCircuit: Great atmosphere, great prices, great everything!

Boden Photography LLC: I went here in the middle of the latest snow storm. It was a truly unique experience. The ice cream was spectacular. I had the mint milk shake. This is going to sound weird, but even watching them make it is fun. They use nitrogen to form the awesomeness in a cup. And it is awesome 👌 with explosive flavors and a unique touch that only pride in your products could produce. It's also a local family business. Give them a chance, you won't be disappointed. They have smoothies, ice cream, coffee, expresso and a whole lot more. All served with a friendly smile. Twizzlers has nothing on making mouths happy compared to this place of awesomeness.

Tene Stone: Yummy, yummy, yummy! They have this really cool CO2 ice cream that they make right in front of you also soft serve and regular ice cream. They have coffee, espresso and a variety of unique deserts. I can’t wait to go back! The place was spotless and you can tell the owner really takes pride in his business. Prices where pretty good as well.

nick Dedvukaj: Pretty delicious def going back.

tarun kayasth: Nice friendly people. Nice icecream.

Peter Micakovic: Awesome establishment very friendly, polite, convenient hour's, clean, fast service decent prices, plenty of varieties of treats from liquid or dessert, nice seating area highly recommended place

GI: Pretty cool place

Tara Dadawali: Delicious desert, coffee and ice cream, very friendly, family environment, nice music and super super clean. Thank you so much!!

Leeanne Salins: Great non-dairy vanilla milkshake option!!! It tasted so good, I was worried it was real dairy, but it wasn't. So glad this establishment has an vegan option!

Lisa (The Sterling Critic): Nice place, check it out!!

Larry Otis: Awesome place

Living life: Great ice cream and cool experience if you have never had nitrogen made ice cream

Anonymous n twigg'n: Great shop, plus the people who work here a very nice

Lisa (The Sterling Critic): 5-5-2023 Wow, went today and my one scoop ice cream was $5.02 😥July 2022: Their No Sugar Added butter pecan is Amazing!!!! Lots of other great flavors as well. They have chocolate dipped cones with sprinkles or just chocolate, sugar cones Or the cake cones.

Zack Soof: Good variety, friendly

John Evans: We love this place, about 3 blocks from the house. But, we have noticed that the last few times we have visited. That if coach isn't there, things are different. For what I usually happily pay. Left me (my family) disappointed. Hope this isn't a trend.

Michael Dibble: Friendly, great ice cream!

Elizabath Suresh: Love this place . Delicious ice creams

Jade Royal: Great ice cream great service

Kathy Kujawa: Best ice cream place around

Josiah: Nice ice cream place, prices are okay!

rami yousif: Best ice cream place in town!!

Zacherie Luc: Small ice cream place near dodge park. Cheap prices quick service

Phil Thomas: Sunday night. Coaches Hershey ice cream. Enjoy the simple things.

John Slaton: Fantastic treats and friendly customer service son drops some ice cream on the ground without question they replaced it with a smile on their face great people thank you for your location

Hannah Glathar: Quick service and lots of ice cream options.

café au lait: One of the girls didn’t understand when I said I want one scoop of vanilla moose tracks and one scoop of another ice cream in one cone. She asked if I wanted 3 scoops in one cone, my dad proceeded to explain I wanted one scoop of the vanilla version of moose tracks and the other flavor in one cone. She said okay and told the girl in the back one scoop of vanilla moose tracks and the other flavor in separate cones. Huh??????? As she’s ringing us up she realizes. All good. Also she gave my dad butter pecan when he said praline pecan. He’s also very loud. A girl also gave attitude in the back and it just made me think of how this place has gone downhill since coach only hires his girlies.

Stefanie Dimit: Great tasty and fair pricing

Blackheart Lives: Coach's is a local favorite that has been here for years and years. We are lucky to be able to ride bikes, walk or quickly drive to a favorite spot for ice cream treats. Since Covid they have gone to a walk up service window, but honestly We love this new system wayyy better than having to go in to a very small location filled with people trying to get waited on. This way we have a dedicated line, and a quick easy exit. The treats are AWESOME, and they have a very large variety of different items. I recently discovered the banana split wizzer. It tastes like my Kentucky grannies banana pudding filling after going in the fridge. All I need now is to bring some 'Nilla wafers with me and I would be MORE in heaven. Reall banana pieces and ice cream spun to a semi solid treat like the Bliz.... from the "Milky King" place, but WAYYYY BETTER. It's a great local favorite, so stay away unless you live close by. We'd like to keep this one private and in the family.... Laughing.

Mark Lucovic: Mmm mm mmmm! That’s all I have to say!

glenn burgess: Nice, fun experience

Skiejan: Amazing Hershey ice cream.

David Rutkowski: Went there for first time and ordered a butterscotch shake. Got home to realize they gave me a vanilla shake. Could have gone to McDonald's for that. And McDonald's is a heck of alot closer.