Best Cvs Warren Near Me

st4rgirl: the pharmacy never answers their phones then just blames it on they’re not working. how are your phones always broken??? there’s nothing wrong with the store part of the cvs but the people in the pharmacy are always rude:/

MiTcHy C: Easy and fast

Justin Agents: The opposite of good customer service. Seemed like an inconvenience asking them for my daughter's prescription. Will go out of my way to avoid this place.

Elizabeth Fisher: Very rude. Never answer their phone. Placed on hold for over 30mins. When you go inside to pick up your RX they are rude also. Never friendly and make you feel like you’re bothering them.

Sue Wohlfarth: Very rude on the phone for 30 min just to talk to the pharmacistChanged all mine to village pharmacy 😍

BIL Schmitz: Every time I have a prescription filled here they tell us it's not available you call in the number with your phone number they tell you it's available they tell you what prescription you have but you go inside and they can't find it or they can't figure it out they are the biggest incompetent pharmaceutical staff I have ever dealt with this place is disgustingly lazy they don't care about your well-being I advise everyone to stop shopping at this place because they don't care about you they don't care about your prescriptions or medications and honestly they just don't want to do their job I will be contacting corporate and I will be contacting the state prescription board and filing a report on how they handle my medications

Ken Ape: Trash service

Ken Li: Pharmacy said medicine will be ready in about 15 minutes, never called to pick up. Waited in front of counter.

Danielle Lauzon: Open 24 hours period

Niki Ann Lipsky: Only one cashier she was really busy

Patch Mix: This is my local CVS I stop 🛑 going here due to the staff and the managers they are so rude disrespectful and liars they are running a zoom this one manager her name is Loretta she should be a A wrestler 🤼‍♀️ all she wants to do is fight and argue all jokes aside this lady is so mean for some reason she is so lazy she sleeps on the job but when she’s awake the beast is walking not family friendly or kid friendly they have anger issues and they will overcharge you and argue with you

Alyson Little: The lady was very nice when I asked about why the hours weren't 24 hours anymore and said she appreciated the fact that I was going to change them on the Google page.

Ms Matara Savage: A great place to shop.

Daniel Schultz: Not open 24 hours anymore even though the light glows in the window and all the lights are on

A Smith: Pharmacy techs are VERY rude. I don't say this often, but I felt like I literally wanted to slap the one at the register. This happened yesterday March 16, 2021.

Frank Gingle: I hate going to this pharmacy. Had many customer service issues here. Alot of attitudes from the pharmacy. My guess attitudes role down hill. Had issues withe the same pharmacist twice. Definitely not going back again.

crispy crispy: Pharmacy needs to improve. Maybe not lie to their customers. Offer other options.

Jasmine Adams: Pharmacy staff is rude

King Caesar: I know every cvs has public 🚻 restrooms, but this guy who works here told that the don't have.

Margaret Kasc: DO NOT go here for a covid test, my husband went and they made him swab himself. Of course you aren't going to do it the right way when you do it yourself! He might as well not had the test down at all!

Crystal Toma: There’s an African American girl that works the register (not wearing a name tag of course). She doesn’t acknowledge customers and I stood in front of her for 5 minutes while she played on her phone. When she finally made eye contact, she still didn’t say anything. I asked about an item and her response was “no” and proceeded to play on her phone. She has zero customer service skills and honestly shouldn’t be working with the public.The manager found what I needed in the back, unfortunately I had to encounter her again when checking out. She was eating handfuls of chips while cashing me out

Maelca Duncan (MAELCA): It’s nice pharmacy, everything’s I need is there , it’s not crowded

Green Mountain: Bad customer service.

Fouzia Haque: Worst pharmacy ever. Extremely slow and rude to customers.

Emad Uddin: They have the worst customer service for everyone. I would never recommend this store to others.

N Vaj: No person in front to help customers.

Amy DeLoof: Usha and Christine in pharmacy are awesome!!! Very very helpful. I wouldn't go anywhere else.

Austin Ennis: Such friendly service

Raduan Raju: Worst pharmacy service are super slow.2nd time no improvement go somewhere else.

Jennifer S: slow service from the employees. there was a cashier who was sick; and honestly, should *not* have been working that close to customers (who aren't sick).

Rahul Veetil: Excellent customer service. Highly recommend.

Mohammed Hayder: Pharmacy staff are very friendly, but so dirty from main entrance thru out inside of the store.

Sara Bennett: I have never experienced such rude staff as i have at this pharmacy. They are consistently unfriendly every single time for no reason and it is because of this i will switch pharmacies. Its completely unnecessary to treat customers this poorly.

Azjové Edmond: Either their phones don't work in the pharmacy, or their employees are actively hanging up on customers. I've called four times in a row, get through all the prompts and the ads just for the call to get disconnected every single time, before I can speak to someone.

Laura Eonta: This place is awful.It's right next to my house and I actively avoid it. Every single time I've regretted coming in and go--virtually anywhere else--with a vastly better experience.Long wait times, expensive prices (which I realize are for convenience, but that never pans out), if they actually have the item in stock....opens late and closes early for a pop-in place. I hate CVS. Go to Walgreens a block or so north, or even Target (a few blocks West) or Meijer (a few blocks East) and still get in and out faster with more $ in your pocket.

Potato Gaming: Great store with an excellent staff. Always greeted when I come in. If I need help, although staff is minimal at times, someone is always willing to help.

Peter S: People at pharmacy are very friendly and helpful.

Name ?: Worst CVS I went to so far, the employee(lady)at front needs to be changed. She was very rude and racist. She was not helpful in anyways. We asked her if she can scan the price for few things and she was very rude and told us to go to the scanner when she obviously could have done at the front. We went just because it was near by my house, not going again. Very very disappointed. Not going there again for sure!05/07/176 pm

Joyce Mullins: I go here a lot. Friendly cashiers. Good service

Cynthia Roback: Always helpful & friendly

Hanaa Yousif: I waited at the pharmacy for an hour for my medication, and a pharmacist assistant said, "I didn't notice you waiting and it'll be ready in minutes". So I waited another half an hour, and i told them that my time is precious too and they told me they'll get it for me soon, which they never did. So when I left, they sarcastically said. "Have a good day!" With people laughing in the background.

Sheron Kennedy: They have everything you need and are very helpful.

Peggy Bolling: They're ok.

Alec McKelvey: Very poor customer service in the pharmacy! Rude, condescending, and very dismissive! Also Very slow!!! The Asian pharmacist was very nice, understanding, and helpful. The others were horrible!! I left this pharmacy for a private pharmacy that is 100X better! I am done with big chain pharmacies.

Tammy Decker: Always the most polite friendly service due to the management skills of the two managers certainly. Great staff, clean store and wonderful sales!

Afzal Choudhury: Very good next to my house 🏡

mcshelly10: They have people that don't listen, are not knowledgeable, and can't perform simple task like refunding money when an item or three rang up incorrectly!

Larry Taylor: Great

kathy (Kat4503): I think stuff can be little less expensive and have a better reward system, Instead of getting coupons after you buy stuff, it should be discounted as your buying stuff, not for next visit. Example buy make up over 15 dollars get 5 dollars off, not for next visit should be taken off right away at register, that's just stupid. Other than that they do have stuff in stock

king hooper: On the phone service was awful and rude

Tamara Washington: CVS has and will always be my go to retail pharmacy. Keep up the remarkable promotions and valuable customer service.

Leonard Durecki: TERRIBLE!! They charged me $50 for a flu shot and wouldn't give any discount, they were more interested in getting their money than helping me, I'm never going back.

Ben M: On hold for 30+ minutes just for a transfer. This should be the easiest call that the pharmacist gets all day. Literally has to just go into the profile and click send.

Jaime Jensen: They can never get my prescriptions right

Benjamin Mackie: Put on hold for 45 minutes (still on hold right now). When I've needed prescriptions transferred, it can take over 8 hours for them to just fax it. Oftentimes they forget and they have to be called by the other pharmacy again, which that pharmacy then again has to wait for another 45 minutes.Update - now at over an hour, still on hold.

William Groeller: Dire thru pharmacy window.

Adam Dale: Have someone at a register! Customers are waiting and when we ring a bell, a very rude and sarcastic clerk comes to the counter and tells everyone can use the self scan when it did not work. Terrible customer service! Jubina is very rude!

Shuhada Ahmed: Loved this location. Called In because my medicine wasn’t available at the other CVS (and had an unpleasant experience with that location) and they have it here at this location the pharmacist took my call answered my questions and said the medication will be ready shortly had a pleasant experience here thank you! And keep up the great customer service you are providing.

sharellabelle 19: Chubby black girl with gap in pharmacy drive thru always have an attitude. Loved this place but she’s terrible. If you don’t like your job, quit!

Ronald Ledford: This is hands down my favorite CVS. Mike, Vicki, and Pandora are just awesome and I can't say enough about their polite customer service. I shop here about once a week. Thank you for all you do!

Taliea Washington: Nice store clean and well stocked

amanda lanybug: Worst customer service. The pharmacist dismissed me when I went to get home covid tests covered by my insurance. He told me go online and walked away. Finally a rude chubby red head who did nothing but talk about getting drunk after work rang me up and put my script in. The covid tests are in a box already behind the counterso all they had to do was put the script sticker on and they made me wait 45 mis and I was the only person there

Raihan baddie super: Online says they closed at 9 but i was there today 8:30 pm closed

dorothy Lee fears: Cashier( male) was charging a weekday the same price of the Sunday paper when I ask for my money back he tell me to show my I.D. & then answers my questions on the machine that I did not agree to/ they need to closed that CVS down I'm disable & a Senior citizen living in Eastpointe, MI. Shame on the ways they treat you

jasper Sexton: Very rude employees that don't know what their doing been doing business there for years but never again I'm going to Walgreens from now on at least their employees know what their doing and aren't so nasty and rude

Allison Fouch: I have literally never had such bad experiences trying to get my prescriptions. I usually refill my three prescriptions via phone, but EVERY single time I pull into the drive-thru at this specific CVS they tell me that my prescription has not been refilled. Then, after explaining that I have called and refilled it (sometimes even days before), they proceed to tell me that it will be ready in an hour. I just made the trip out here after calling for them to tell me that it hasn't been refilled? Insane. On top of that, they are SO rude about it. Today, I refilled my prescription online and made sure that all of my prescriptions were ready to be picked up before driving all the way out there. One of them is even set to auto-refill. I pull up to the drive-thru and have the exact same issue. None of my prescriptions have been refilled and the lady helping me was SO rude, again. After I pick up these prescriptions, whenever that may be, I will not be sending them back to this location. Just awful service and horrible efficiency. At times, this has forced me to miss days of taking my prescription because they take their time and act like they really don't care.If you want an easy, quick, problem free prescription pick-up, DO NOT USE THIS CVS.

Kimberly Heier: They are very thorough.

Ryan Onyshkevich: Great place to go to

Eric Van: Sent down wrong aisle. Literally spent 5 minutes going thru store. I was only customer in store at the time. Gal was too busy stocking shelves to assist me any further. Will never go back to this location!!

Lauren Haight: I had to get COVID tested to return to work. It's been over 3 days and no results. I specifically chose this location bc the store staff told me they've been getting 24 hr turn-around times. I call the store and then send me to a different number for minute clinic, which isn't an option on the store system. When I told the store clerk I couldn't find a number, she got really sassy and said it was on the bag for my nasal swab test. I told her I threw it away because it was a plastic see-through bag. She continued to get sassy. Finally she gives me a number. I call this number and have been on a loop for 40 min. 2 operators put me back in the loop. This is getting really frustrating as I am now not able to work my second job until I get results. There really needs to be a faster process. Finally get transferred to someone, Autumn, who does an amazing job tracking someone down. However, that person now tells me to call back in tomorrow and that the website is wrong, it always takes 4 days, not 2-3 like it says online or 24 hrs like store clerks said on the phone. CVS, some of your pages says 2-3, some say 2-5, some say 24 hours. All of your pages need to match.

Anne Bussell: Horrible customer service.

Jameela Williams: The pharmacy is a joke both them and the doctors office....the doctors office sent over the prescription over electronically 08/20 cvs still don't have it and both places are telling me to have the other call smfh

IronMan42 n/a: This place is very good but i just have 1 problem with the pharmacy part of the store his name is Saad but if u see a guy named Sam he is really nice so once Saad leaves the pharmacy i will give this a 5 🌟

Mark Henderson: 2 times theyve made me wait 32 days for a 30 day prescription

Having Faith: I went to buy cereal in the morning. The correct ad wasn't out. I finally got the right ad., went to the back to grab cereal there was no sale labels that reflected the ad. Some rang up correctly others didn't . Lady was rude told me. Other lady told me to just bring to her for her to scan them. Which they could of gave me the sale price to their negligence and put up labels. She said I'm not giving you anything in a nasty tone. I told her that she need to come back here to label these things and we wouldn't of had this problem. She stated "she would when it's her time to do it" I said your time is now! , I had already been back there twice.. It was a big argument . Poor customer service, lazy, and bad attitude. Go to the other locations this one sucks. Second time I had a issue and will never go back. And emailed

Raquel Henderson: Neat organized Nice Pharmacist and Tech! Got my flu shot for free..

Slack Vanessa: Friendly staff

Opal Fire: Good prices

Dan S: Always kind and never busy, when I go, at the pharmacy

Music: Good selection of cosmetics. I understand there is a theft problem but all them tags and tape on my products is annoying and looks ghetto.

Carole Hessell: I wish I could give 0 stars! This is the most disgusting store I’ve ever seen! The entrance doors are so filthy bar you can’t see through them. The floors look like they haven’t been cleaned or swept in months. I realize help is sparse but this was totally unacceptable. We walked in and immediately walked out!

Mieko Smith: Says they open at 8AM and there opening staff didn’t walk in until 8 store still not open at 8:15. The staff are rude and not friendly. Always have to look for an employee to ring my items up or assist at the front counter. This cvs close to home but I hate it!

B Dizzle My Schnizzle: Mainly reviewing the pharmacy as I switched to this one after a few years of other, non CVS stores. Very good pharmacy. Pretty quick to fill and the pharmacists and staff are very knowledgeable when I have questions. I would say the only issue I had was with one prescription; it needed a pre-authorization but they never sent word back to my doctor so my doctor didn't know. That is being straightened out now but that notifying the doctor there is a problem with the prescription should be an automatic; I would have given 5 stars if not for that.As far as the rest of the store goes, staff seem OK. I mean, it's a typical CVS otherwise.

C C: They tea on sale 4 for $2 lesser amount .99 each there were 5 on the shelf I bought 4 The whole sale the shelf was never refilled all week, this happens all the time there is seems no one is ever working there, the only people in store is cashier and pharmacist and forget about buying liquor no one ever there.Now I remember why I quit shopping there bye CVS . Used to be a good place to shop.

Matthew Pawluk: Great staff and Fast

Felicia Jennings: I frequent this store several mornings each week and I am ALWAYS provided helpful service with a smile...keeps me coming back!

Angellina Cornell: Absolutely LOVE the pharmacy staff. Always friendly always have smiles and always willing to help. The pharmacists sees me pretty often, always asks how my kids are and always takes the time out to have a conversation with me and always answers any questions i have about new medications.

Andrea Fisher: Front cashier's are rude, pharmacy people are nice & now they have a bee infestation outside their building where they're doing inside under the sign on the brick wall & the top right corner of the second area to your right when you walk outside of the doors. Soon those things will sting someone outside or inside and they'll have a bad problem to deal with. I know the cashier's know about it cause they go outside to smoke all of the time. I'm deadly allergic to 🐝

Haunted Forever: Some short, young, shoulder length blonde haired woman who works at this CVS snuck up on me and my husband, and said to us "You're not allowed to shop here and use your own bag!" We were shocked and didn't know how to respond because this a-hle snuck up on us and she insisted she go get us a cart and we felt like she was accusing us of shop lifting!? Something we've never done. By the time she brought that cart by us I was so mad because of how awful she treated us. Whenever dealing with a Narcissist it's a normal reaction for you to respond in anger towards the Narcissist and tell her "Here!! You can have it all!!"...as I threw the *Excessively overpriced CVS products* ......into that cart, but I missed.. (she was determined to prove we were shoplifters. As I said we never did what she's accusing us of)... and told her some unpleasant words which wasn't the B word, or C word. It doesn't matter what I said. It's how she treated us that matters...We were potential paying customers who help her to earn a paycheck ..but none of that mattered to her, and neither did having respect towards us/her customers. We didn't deserve to be treated like that! Since then we always avoid this CVS on Hoover. You should too. The way they run their pharmacy is just awful too. It takes an hour for Rx's to be filled?! This is for any customer who provides a means to a paycheck for them, your time is insignificant.

William Evans: Always Helpful and Courteous

Red FX: Very friendly pharmacy staff. I personally like the perks at Kroger with fuel points but my wife insists on this location of CVS for the staff.

Anonymous Uddin: PROS : decent selection of beauty products, controlled drugs available at thr pharmacy, large car park, foods and toiletries available.CONS: below average customer service, pharmacy is very slow, old and dirty looking store, poor store layout, no WiFi, and I've seen lots of people steal from this place.

Andrea Vitale: The manger Jenny was very rude and was not helpful at all.

Kuiper Joyce: consistently terrible service with clear signs of civil rights infringements and serious discriminatory behavior. Avoid at all costs.

Rahtina Williams: The pharmacy is horrible customer service 👎🏾

Reneta Edmond: You can always reward me reward points everytime take a CVS Pharmacy feed back survey. And the reward point add to free CVS either e gift or in store gift card.

Sarah Rodrigues: Slow and inefficient

andrea Golden: If I could give negative stars I would. The Pharmacy has no idea what is going on. Sadly they don't understand billing, insurance coverages, or how to navigate the insurance protocols. Also, they have violated HIPPA as the gave me another customer's medication accidentally. Please be cautious and very patient is you decide to use this CVS location as your pharmacy. They are slow, don't answer their phone, and are often unwilling to answer questions regarding medication or billing. Very disappointing.

Cyn Symoné: I walked to find the eyelashes and seen the “see sales associate sign” I walked to the front and asked if someone was available to unlock them she replied “well your going to have to just wait in line and I’ll get to it when I can get to it “ in the most nastiest way possible. So I patiently waited in line there was only one person before me, and when she got the lashes and cashed me out I told her she had a really bad attitude and I hope her day gets better. She responded “that’s unfortunate” Extremely unprofessional and unpleasant employee. She rolled her eyes and twitched her neck at me for simply asking if there was someone available. I do not appreciate this service I will not be back.

Karen Davis: I have been using this CVS for many, many years. Occasionally, I try the nearly Rite Aid or Walgreens, but the CVS staff are MUCH more friendly & helpful--both clerks and pharmacy. Once in a great while they are out of something I am looking for, but only rarely. I do wish they did Western Union & sold wine, but realize why they do not. It is clean & neat & I have never had a problem there, never an incorrect prescription, never a wrong price charged. I am glad they are here!

Jamieboy42fla: It was about 1520 minutes ago this lady was The register lady while we were waiting she was texting Very very unprofessional

Nova Phonix: The Middle Eastern Pharmacist is disrespectful, unprofessional, rude; yet he's still there. He has lost my prescription and apparently I am not the only one. He doesn't answer the phone and makes me sometimes wait days or weeks to get my medicine. The only reprieve is the pharmacist that works on Wednesday ( a AA women,) who always make sure I receive my medicine, she always seemed to be working with one tech, but the unprofessional ME pharmacist has two to three. I like to say the tech Nicole is always kind and professional.

Trent Owens: The pharmacists at this CVS should be ashamed of themselves. Called a prescription in 10 days early and when we went to pick it up they said the didn't carry the drug and it's still on order.Actual human beings would call the customer and let them know. These monsters didn't bother. Then when I called the phone rang for 20 minutes and no one answered. These lazy clowns just sat they're and ignored it.They should lose their jobs.

Pallabi Biswas: This CVS pharmacy is literally a joke,the worst pharmacy I have ever visit.Horrible customer service and the pharmacist he has extreme rude behaviour. Minus 5 star for there customer service.

Juliette Okotie-Eboh: This is the worst CVS. The pharmacy is awful. No one answers the phone and i have been waiting two days for my prescription to be filled after I asked when I left it if it was in stock!!! Terrible service.

hasini jenulika: This is the worst cvs store ever!This place is soooo messed up.

Robin Tuner: What has happened to this location this place is pitiful now waste of my gas to go to lve gone to other location and they are fully stock no broken down freezer either shelve are stocked what has happened to this location this used to be on point but l went by sunday august 21 st 2022 very disappointed at this location so since l have to drive l might as well go were shelves are stocked and freezer full and yes self service as well l wont return here 👎👎

Maronda Anderson: Save yourself the hassle. This pharmacy has the worst customer service I've ever encountered. When my doctor sent them my prescription they didn't enter the info in the system. I called them to see if it was filled after being hung up on twice someone told me that they couldn't fill it b/c their refrigerator had went out, and that I can call another CVS and have them pull my prescription and get it filled that way. So I'm like bam bet, I call around to two other CVS's neither of them could find my prescription. After calling this location back 3 times I finally get through to someone who has the nastiest attitude and she says that the other locations can easily pull my script they just didn't want to. So after this y'all I'm exhausted (it had been 3 hours) I decide to just deal with it in the morning. So the next day I call the original CVS I us to use by my old house on 11 mile/John R and same thing they don't see a prescription for me which means this location did not put it in the system or they have my information wrong. So here it is m being on hold for 15 mins now with this location and Im writing this review.

George Thebolt: Go to any other CVS. Awful

Ms. Shaina Jones: Pharmaceutical tech was horrible. Hung up in the middle of me asking a question, on how to fill a prescription.

Kalvin Ratsch: Extremely overpriced and never stocked. The literally charge $6 for a gallon of milk!!!! Seriously???? That’s double the price of Walmart!Also the coolers and grocery aisles are never kept stocked

Me Myself: I've lost 3 jobs due to this location alone and yes I've spoken to the store manager and the pharmacy manager yet as a first responder I can't get my medication so I can provide care for my consumer's and still have to go to this length to get my point across. This location is in the medical district. Not to mention my PCP is located at 4201 st antoine has been my same doctor for at least 7years. Same perception method she's always used send me medication and refills directly to the pharmacist and guess whose facing eviction me and the pharmacist mgt dosen't care nor does the store manager. And C.V.S is one of the world's leading pharmaceutical companies.........not in my experience and I have been a loyal customer since I was 18. Lord willing I will be 39 next month and facing eviction, dte energy about to be cut off. My phone is off it only works on wifi. I'm just one person I'm sure amongst many customer's I'm sure are facing the delima. Still to this day no one nor the corporation has done anything about the initial problem however the service employees have gotten worse

Aaron Gerard: This is by far the worst pharmacy you could go to: for months out of convenience I committed myself to this pharmacy. The staff is subpar underprepared and the pharmacist are either rude or liars. It’s a mix of come back tomorrow or in an hour or the next day. Time gas and patients are too fickle in this day and age to constantly be given the short end of the stick. Not only have I switched to Walgreens I’m considering also pulling my Aetna health insurance which is in affiliation with CVS/ care mark. They know that they are busy and serve a very busy area yet instead of working to enrich the quality and quality of their staff they make the customer suffer the blunt of it all. Safe to say in Detroit CVS will never see me or my money. I would be lying if I said I wish them the best so I’ll say that I don’t wish them any harm or bad in their future endeavors. As for cvs as fortune 15 company I wish you all do better to ensure your clients are taken care of, I even attempted to call and complain and was given further run around. I wish this company would live up to its reputation. Minus one star for the lethargic staff, minus one star for the in proper text pick up messaging service, minus one star for being late from lunch/break and making me wait an hour, minus one star for simply being unprofessional.

Michael Williams: A pretty big CVS with everything you need for a one stop shop. Photo so, pharmacy, alcohol, food, pop, meds, toys and Halloween decor/costumes. And the staff there are super friendly. It's a joy walking in there.

Eric Kaiser: The pharmacist went above and beyond to get me taken care of, thankful for another competent person in this world

GAYLE BURNS: Will NEVER play Michigan State Lottery in this store again. Management should train clerks HOW TO RUN SLIPS ONE AT A TIME. 🤯🤯

Carter Polen: There is a woman named u think Susan she always is so pleasant!! Love this store, my favorite CVS!!!!!

Sharon Freist: I love CVS ❤️ #1 it's so close to my house, could walk here if have to. #2 They always keep me updated on products they have on sale that we use everyday.#3 The cashiers are nice and the store is cleaned. Thank you 😊One thing they could used is another self service machine,plus making sure it works properly.

Kyle Dʑʌŋ: Nice pharmacy

Alissa Wehrli: They wont price match to their own website, not a temporary discounted sale price but a listed regular price, they wont match it. Items marked up several more dollars in store. No thanks. Walgreens price matches.

Amy L: Was told by the pharmacist that they “don’t take my insurance”, even tho for mental health they do take Medicaid ( I assume he never bothered to check just looked at my 2 cards and said he didn’t take the one and then told me to call around to different CVS’s to see which one would take my insurance and then I would have to ask for a transfer. What a joke. You would think a pharmacist would be more helpful in patients receiving meds. I’ll never recommend or go to this CVS. Even for non Pharmacy items this CVS is a 3 star. The customer service lacks, probably why they put the self service station in.

Matt Beeman: Several times this month, 2 separate doctors sent prescriptions in to this location. Staff says there is no prescription. Yesterday, Urgent Care sent a prescription in for an antibiotic, it was later in the day, so when they said it wasn’t ready yet, I went to get it today. “We never received it”. Called doctor they sent it again, verified address of CVS with me, then they called CVS to verify the address and that they received it. CVS said “YES”. I waited about an hour and a half so there would be time to fill it. Went in. “We didn’t receive it”. Went through several staff and the pharmacist and it seems to have vanished. If I hadn’t heard the phone call from the doctor the pharmacy myself I might still think they could be the problem. But I heard the pharmacy confirm they received it myself. I don’t know what’s going on here, but that’s it. I’m transferring all my prescriptions to Walgreens.

Daynera Turkin: Normally have a good experience coming here but today my boyfriend and I were standing up at the counter for 5 minutes with no cashier. Another customer called out for someone to come up and no one did for another 2 minutes. Was not given any sort of apology

Bev Plewa: Friendly staff, clean store

Laura Colamarino: There is a young man and a young woman who work here and they are always so pleasant and kind. I wish I wouldve gotten their names. The young man was working tonight. I originally went to Walgreens since it was on my way home but stepped out because the workers were openly complaining how they hated their job and how badly they wanted to go home. It's nice and refreshing to know you have good employees at this location. :)

crazy benzy: Didn't have prescription ready a few times. Blamed the doctor. Called my doctor he stated it was phoned in. Reason for a 3 instead of a 1 because it hasn't happened in awhile. Must have new boss.

Drew P.: Horrible experience..manager was very rude and didn’t know what she was talking about..I’ll be going to Walgreens from here on out #YouCanKeepYour6FtReceipt

Ernie Chene: The friggin pharmacy is never open! Yesterday and today they closed at 5pm. It's a goddamn Friday and Saturday. WTS?

phillip kaminski: Fix your Rx hours

Ron Martin: The Manger Jackie is a sweet girl. Very helpful every time I have been in there.

zeinab koussan: I go to this cvs for two reasons, one is that its close to where my family lives so convenient, and because the employee there named ERIC is always very friendly, very helpful and has the best service overall. Its very hard to find that these days. Anytime i go in he is always pleasant. I wish they had one like him at all cvs stores

Leya Britton: The pharmacy team women there are TERRIBLE they talk to you so aggressive as if you are a 2 year old and they don’t want to be bothered. I made a complaint with them last month about it and nothing has changed. I wish they hire more friendly women that actually likes their job. They always tell you they don’t have time they busy with other customers when infact I’m a customer as well. COMPLETE TRASH the pharmacy team except the guy pharmacist who actually takes his time LISTEN, answer questions and etc.

Hugh Lee: I didn't have any issues finding the product that I was looking for. The store was clean and in stock. I didn't see any associates but I knew what I was looking for. Most retail stores are understaffed and that need to be corrected.

roger stidham: WISHING EVERYONE AT THIS CVS HAPPY HOLIDAYS AND BEST WISHES FOR 2023I APPRECIATE THE HARD WORK THAT EVERYONE DOES AT THIS STORE. EVERYONE IS ALWAYS WORKING HARD FOR THE CUSTOMERS. SAMANTHA AND SAMIA HAVE GREAT TEAMS AND THE TEAMWORK IS WHY I SHOP AT THIS CVS…SHOUT OUTS TO STACEY, ERIC, & ITAF. 🤝⛄️🤝

Mike Myers: Friendly staff and always have what I need. Love the extra bucks and coupons based on what I purchase as well!

Wessam Bazzi: Rude workers

Chef Najeeb: The best place love ever one all the crew works in said cvs in Dearborn michigan

Farrah Hassoun: Very RUDE pharmacy staff. Keep you on hold for a long time and they don’t help at all. Horrible is the right word.

Kimberly Edwards: Always amazing

Sohaib Arif: I wish I could give it zero stars. I had to drop off Nespresso pods recycling at the UPS pickpoint which was full and they refused to even put it on wait. I was in an Uber and it cost me extra money and time to go to the next store. I dont know who to blame myself, nespresso, UPS or CVS but I have never had this rude customer service.

Rosalind Dickey: Well stocked

Tony Almhtar: The dirtiest customer service ever. Screaming, arbitrary and barbaric. The doctor sends the treatment to the pharmacy. You go to them to receive the treatment. They don't find it. They don't want to search. If there is something wrong, they speak in an unknown language. I swear to you that the service is dirty. The service is dirty, so please ask the manager to replace those in the pharmacy because this place is beautiful and he wants to clean it like this

starflame34: Was looking for a pharmacy to schedule a covid booster shot before New Year and this place had a spot open. Then on the day of, they somehow ran out of shots, and I didn't get a call from them. Waste of a drive and so disorganized.

Dorathy Carter: Absolutely the worst pharmacy ever‼️ Auto fill meds you don’t need, meds that are sent over by the Dr. are never filled. If they don’t have a certain medication ready they never tell you you have to ask about it & it’s always needs to be ordered & it never happens. Not to mention they NEVER EVER ANSWER THE PHONE‼️

Victoria K: The pharmacy staff are friendly but very disorganized. My doctor sent approval for meds but the pharmacy staff kept telling me they never received the approval. After a third call with the same feedback, I told them approval was sent days ago - they somehow found it at that very moment... 🙄🙃 At this point it had been a week of this nonsense and confusion, and three days without my meds for a chronic illness, so I finally gave up on CVS. My doctor sent a new script to another pharmacy and I had it within an hour. Unbelievable.

sahar n: Bro they’re slow and unprofessional idk why they hire anyone like if my medicine is not at your cvs maybe you can check if it’s at a different one common sense don’t come here boss

Hina Ze: Worst pharmacy, never have the medicine ready, auto refills medication that you do not need.

forever green: One of the Pharmacist is rude unprofessional super slow

Babylon Babylon: Don’t get your covid test here slow unprofessional

Melvin Burns: Meh , it's a CVS

Jason T: The pharmacy here is horrible. The customer service needs improvement and they’re repeatedly late on passing prescriptions. You can come try to pick up your meds a whole day later than you suppose to and they are still not ready and they will have no answer for you. As I stated to the lady, this prescription was supposed to be ready yesterday, she just shrugged her shoulders. So I had to take extra time out of my already busy schedule to wait for my med. Sad, their work ethic is pathetic.Update: 10/10/22 originally gave them two stars now it’s one. They’re just completely incompetent at what they do. They’re literally never on time with anything. You can go to pick up a prescription 5 days late and it’s still not ready. Nobody will an answer for why it’s not ready.What’s sad is, that’s a complete disregard of people’s time. So then I’ll have to wait another two hours and come back to the store if I even have the time available.Wish they would get it together. It’s just sad.

Melissa Leonard: Everytime I get a script called in it's never ready takes a day or two to fill if it's multiples only ones ready the other ones aren't ready the staff doesn't know why one got filled the other thing get filled there's never no answers it's just overall terrible. When you go to the pharmacy you're picking up prescriptions that you need obviously they cannot provide that service.

Christian Kroeyr: Friendly staff and very well stocked store.

Jenan Barakat: The customer service here is awesome. The staff is very friendly and make you feel very welcomed. The pharmacist is always there to answer my questions and providing me with what I need.

Kelly Rossi: The pharmacy was incredibly busy, and I was seen within a reasonable time to get my shot that I was able to schedule that day. I cannot even imagine what it's like to work at a pharmacy that has that volume of customers all day. Nice work to a hardworking staff.

A. Perkins: They're always well stocked!I received ⭐⭐⭐⭐⭐ Star customer service during my checkout from Austin, he was extremely polite & kind!!

Adrejna Smith: They are very SLOW!

Sally Levinson: I got my booster shot it was easy peasy

Tracy BDubs: Definitely don't go here for a covid test if you're planning on traveling. We received our test results FOUR days after and it ruined our travel plans. Thanks CVS!

Brielle Johnson: Very nice even over the cell

Marcia Powell: I visited this store on June 22, 2020. I saw six people while I was at the there; 2/3 of them were NOT wearing masks including the pharmacist and the cashier. I suppose not wearing a mask is a personal choice, but so is choosing where to shop. CVS needs to alert shoppers that they are face-mask-free friendly. Had I known that face masks were not required, I would not have risked my health by entering this store!

Christen Wood: Rudest Pharmacy employees! Considering changing my pharmacy because of same rude, impatient lady that I have to see every month when I pick up my prescription. I mean get a new job if it's that bad!

Tyler Atchison: TERRIBLE DRIVE THRU we waited 45 mins for some ointment they didin't have DO NOT GO THERE OR YOU WILL WASTE TIME PLEASE DON'T GO!!!

Lena G: Understaffed and lacking customer service skills because of this. Couldn’t even bother to check for a product. This store is a waste.I called and asked if they had a certain item in stock. I told the guy that online it shows “in stock”, but I wanted to be sure before coming in. He said there was no way he could check. I asked if he could transfer me to the pharmacy and I can ask them. I waited 5 mins, and guy answers. It sounded like the same guy. I asked if this was the pharmacy, he says yes. So I ask again, giving same info. He says really quickly And sharply- we don’t have that here. Didn’t even offer to check item # or even ask for a brand name. I called another location 45 mins away (closest to us that shown online that it was in-stock). The lady said to hold, she went and checked the aisle, came back on phone and says they have it. Literally 2 minutes. Hall road and Schoenherr- busy store. I sent my husband to the store, and he decides to stop in and check to be sure they don’t have it at this store. Low and behold, they have the product I wanted. Thank God my husband checked. Saved him a 1.5 drive.

Hilton morris: Service has gotten better over the last few months the staff is friendly and sometimes it's a bit of a wait but I don't mind. They're very busy

Verlinda Guess: Great store

Sad Alien: This place is notorious for having the crappiest service around. I actually had to look in the window and show them where they left my prescription. I've talked to at least 5 customers and doctors and we all agree this is the worst pharmacy we've been to.

misterdddd: Need more people at pharmacy register. Additionally the employees are idiots. Sent me from one register to another and then back again after I told the employee I didn’t want one of my prescriptions that wasn’t covered. Idiots. Will never be returning to this location even though it’s close by. Enjoy the lost business.

Frank Sherry: Not a great neighborhood. I wouldn't go there at night. Does not have security and usually only has one person working the cash register, so they so not have really fast service.

Stephanie Carter: Not all, but this CVS need a total pharmacy makeover!! Incompetent and unhelpful employees from the Techs to the Pharmacist. Just ridiculousness all around.

Carrie Garcia: Pharmacy is the worst. Rude and no empathy for patients and their meds. Always an issue. I'm transferring my meds to Wal-Mart. And they deliver for free.

K c: older lady at the first counter was rude and also asked to see my id just to buy a money order . since when is that required?

Jaidyn Bell: They are horrible w services

rose Alghazawy: Very professional and great customer service.

B Langston: The pharmacist Aida is the worst. I guess the staff is overwhelmed because of Covid but that no reason to be nasty. My prescription was sent Saturday and when I went to get it Monday I was told it still wasn’t ready because “there were people before me”. I asked to talk to the pharmacist but she never came to help so I had to get out the car with my crutches to go inside to talk to the pharmacist. Soon as I started talking she started talking over me, wouldn’t let me talk or anything so I interrupted her and she asked me out loud what my prescription was for, and I told her if I wanted everybody to know my business I would have told them. She refused to look for my prescription, called the manager Dave and he was disrespectful as well go tell me to shut up. Then called the security officer too, meanwhile I still didn’t have the prescription in my possession yet. Aida even went this far as to ask me to close my mouth. Thank God for Rite Aid because I will be transferring.

Zoraida Maldonado: I have called 7 times and someone either answers and puts me on hold then hangs up or they pickup the call and then they hang up without saying anything. Seventh time had to press 2 for provider and the person was so rude.

BeverlyBoop2367: In an out...no one was in line

Modi- oh: Told me my prescription wasn't covered, made me pay cash price for one and held the rest of my meds without telling me I had some on hold. and when I went to my old pharmacy all my meds were covered and paid less in cash than I did with the one med. The people there have no idea what they're doing.

Mike !: Not a good place to get covid testing for travel. 3 days later and still no result and cannot get through to speak with anyone. Go somewhere else.

Soreal Beauty: I only come in here to get one item, if I go, and leave. The security guard have always followed me like I'm gonna steal, I wouldn't waste my time stealing from this dump!

parker: This is the worse cvs that i have ever been too. They never have what i need they are so unprofessional and very rude, They talk to you like the are doing you a favor. They don't always keep there promise. They hav a total lack of care. They never answer there phone and when you go up there you see why . You can make threats about writing a bad review, never coming there again, or calling corporate. When ever i come here i always have to go to the location on grand river and southfield yes the always have a line but because they are 24 hours and i never have a problem picking up my prescription so even if come here i still at some point end up having to have my scrip transferred either because they don't have it or maybe just do not feel like filling it due to their current demand i would never recommend that anyone come to this location unless the just need regular cvs supplies and not need to go to the pharmacy.

Makala Smith: If i could give 0 stars I would. I absolutely hate this CVS every time when my doctor sends my prescription here there is ALWAYS something wrong and O would always have to come back and get my prescription they haven’t filled and the associates there are rude! They are also very slow and they NEVER answer the phone. They need new management in this place it’s absolutely ridiculous and so frustrating

roy coleman: Store dirty, employees rude, and pharmacy super dam slow. It's easier to get through to Michigan unemployment insurance agency than it is to get through to cvs pharmacy. Pitiful

BriLove Juice: If I could put zero stars I would I Dropped off my medication script to the pharmacy here asked for a copy because they are so sloppy and unorganized I should’ve went else where but the manager here a Arabic man promised me he would make sure my scripts would be filled and protected !! And when I go to pick up my medication they lost the script !!! Just terrible do not USE THIS PHARMACY

That boy Squirrel: I really dislike this cvs every time my doc sends over prescription for me it’s always something wrong you try and talk to someone very rude response unfortunately this the only place around in my area since Walgreens stop taking my insurance now I have to drive out to another place can’t deal with this place any longer

Stephanie Dixon: I JUST HATE THIS CVS.... Don't care for this pharmacy at all

Wendy: I'm not sure what is going on with this particular location! I am absolutely in awe of how incompetent this Pharmacy is.

Zeinab: The worst pharmacy/pharmacist I have ever been to! Very rude probably the most unprofessional people I have seen in my life.