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Karlo Catabian: Just wanted to do a quick maintenance shout-out to Rob, who has been very friendly and efficient in his work at 1700 Geddes Ave over the past 6 months that we have lived here. Great maintenance service all-around

Chris MacKethan: I have lived in the Geddes Hill Apartments for three years now. Ann Arbor Apartments has been an amazing landlord and I have had a great experience for the last 3! Thank you for all the quick maintenance, constant willingness to answer any questions, and help solve any problems I have!A couple quick anecdotes:About a year ago the apartment got a little bit cold (not unreasonably so, I just like keeping my apartment at 75 and it was around 69 in the apt) one night because the temperature dropped to like -25 at night, so I emailed the office at midnight and asked if there was any way to get the apartment a little bit warmer. The next day at 8 am there was a maintenance person at our door waiting to come in and put weather strips on our doors and windows for free. The next night it was equally cold outside, but a toasty 75 in my apartment!A couple years ago I started regularly having like 8 or 9 people over to my apartment, but only about 6 or 7 people can fit in the provided furniture. I was about to head to target to buy a couple pieces of furniture, but on a whim I decided to email the office first. The next day at 8 am there was a maintenance guy at my front door with an extra couch, table, and chair! They obviously didn't need to do this, but chose to because they are the absolute best!If you are on the edge about whether or not to live here, go for it!

Victoria Shipman: Everything that happens here is quite possibly the best of the best! The shuttle driver Chuck is always there ON TIME on campus and at Broadview whenever I wake up late (cause I'm never on time) and when the weather is bad, and every time in between with great conversation and is 10000% better than the blue busses. Also, after putting in a maintenance request, maintenance is always there asap (i think his name is Tristan, if not I am so sorry cause he's so nice). But everything here is taken care of asap if not earlier!

Sean Hilliker: Can't say much about the building itself, but I can say Rob in Maintenance is absolutely fantastic! He has helped us so much and we've never had an issue getting some help from him. He fixed our ethernet plug only 7 hours after we put in the request. Thanks so much!

Brent Eliason: CMB is a huge company with tons of properties. I only lived at one of them: 220 North First Street. Don't live here! The complex is close to downtown and Kerrytown, but everything else about is awful. The neighborhood attracts lots of sketchy people because it's close to the Delonis Center (a homeless shelter in Ann Arbor). Drunk and intoxicated people are always wandering around the neighborhood at night. Inside 220 the apartments are small and poorly maintained. CMB takes no responsibility for the property and there's no accountability. They denied that there were problems with the on-site manager all year and then at the end they finally fired him. I found out after I left that he was only kept on because his mother is one of the owners of the property. Unless you're looking for a neglected studio, or happen to be the beneficiary of this specific instance of crony capitalism, then live somewhere else.Edit 9/22/2022: Well, 7 years later CMB has chosen to respond to this review. I don't know why. This review isn't intended for them; it's intended for others who might be thinking of living here. I complained to CMB many times while I lived there and they never cared then, which is when it actually mattered, not 7 years later when I've left their housing, left Ann Arbor, left Michigan. It's easy to type that you "strive to deliver a five star experience," because that's what some social media management blog said you should say in response to negative reviews, but that doesn't mean you actually did that then or are doing that now. I can assure you that CMB was not trying to deliver a five star experience when I lived there. I complained many times to the front office and they accepted the legitimacy of my complaints to the point where they said that they would fire the on-site manager at 220. When I went to pick up my deposit refund check, they said that they had fired him and his mother (who worked in the front office). Then a few months later, the on-site manager was quoted in a local news article about the housing market as a representative of CMB. I called CMB to ask them why he was being quoted as a representative of CMB if he had been fired, and they said that they never really fired him or his mother. I said, "Then you lied to me." They said, "Yeah." I said, "You don't care that you lied to me?" They said, "What do you want me to say Brent?" and then they hung up. That's how much they're striving to deliver a five star experience. They really care about their tenants, and they really care about the customer experience they deliver, and they really care about telling the truth. They're just all-around great people.

Mara Jaworski: I would literally rate this place 0 if I could. My sister is a first time renter at the packard complex, and she received a post it note on her car telling her she was in the wrong parking spot and to contact a number. The number was another tenant, and not the complex. My sister then called the complex to confirm she was in the correct spot, and the complex confirmed on the phone she was in the right spot. Today, she walks outside to see her car being towed. It turns out, there are two number 9 spots and she was in the wrong one. No call or email to her beforehand, just towed her car even though she called and was told she was in the right spot. To make things worse, she has had a broken air conditioner and no bar in her closet to make it functional since she has moved in, which has been over a month now. She also has a broken thermostat piece leaving her with no way to adjust her heat in the winter. No maintenance has visited her apartment. She is left to pay for towing on her own when she was parked in her number 9 spot, just not the “right” number 9, even though she called to confirm and was lied to by the office. Poor management, even worse customer service, and absolutely no regard for the tenants.

Hannah Wong: Super nice staff! The entire process of getting the lease and moving in was very easy and straightforward. Literally any question I had big or small, was answered (through email) extremely quickly and kindly. Some parts of the apartment are kind of old (heater and carpet floors in some of the apartments), but they are transitioning to making updates. It’s a little inconvenient that the changes weren’t made during the summer or some time when tenants don’t live in the apartment, but at least the changes are being made.I moved into my new apartment, and it had a weird smell. I was able to email the maintenance manager Jenny, who was able to inspect the apartment and get the entire floor replaced. I was worried that since I had moved in a lot of furniture already, that I would have to move my things out, but I was able to leave everything inside! Would recommend living in 220 N 1st st.Edit: I'd also mention that not all apartments have air conditioning (220 N 1st st. didn't), so that was pretty miserable, especially since summers are getting hotter and hotter. I had to have multiple fans going off, and it kinda helped, but didn't really fix the heat issue.

Jordan Peyton: Amazing maintenance service by Rob and Matt, super friendly, nice, and efficient. They hung two shelves for me in no time at all!

Beishao Cao: I am a Umich student and I am now living in CMB BroadView. I have to say the maintenance is so bad. I report a noise that happens at everyday’s 5 am and every time they tell me that they will fix it, However, they never do and I keep being waken up by that noise at 5am everyday and what makes it worse is such noise will last for 1 hour. I highly recommend not to rent their house! Plz go and find other apartment. I feel so sorry for myself that I need to live here till July. What I can do now is warning you guys go and not renting an apartment here. Plz go. Plz

Alyssa Taylor: I have been living in Broadview for almost a year now, and I have loved it! One of my favorite services is the complementary shuttle. Chuck, the driver, is the best. He is super reliable and always helpful! The best is on holidays when Chuck decorates the shuttle.

Yale Zhao: Have rented an apt managed by CMB for about two years now. I’ve never dealt with a residential property management company as compassionate and responsive as CMB. Everyone there is just a pleasure to deal with from the office staff to the maintenance workers. Now leaving Ann Arbor, it seems crazy to say I’ll actually miss my landlord haha.

Nathan Richtarcik: I’ve been living at geddes hill apartments for a semester now, and I’ve been very pleased with my stay. The complementary cleaning service is easy to schedule and very thorough given my needs. Maintenance is fast, easily accessible, and happy to take care of any issues. Great location, lots of parking, lots of space inside the units. It seems like the owner really cares about his tenants.

Jordan CG: The best perk of being a CMB resident would be the bus shuttle!! For 2 years now I have been using CMB’s private shuttle and it’s super reliable. The shuttle follows an extremely consistent schedule and in my opinion, way faster than the University blue buses! Ask for Chuck he’s super helpful!

Joanne Orozco: I was FALSELY advertised and sold an apartment that looks nothing like the pictures provided. It was not even livable for me the first week. The furniture is out dated and broken, the flooring is outdated and smells, every drain is clogged, the shower constantly changes the temperature of the water and is more like a bath since the water does not go down, I have no where to store my clothes, my closet barely opens and is shattered on top of that, the walls are chipped pretty much in every room, everything is just dirty in general, the list goes on honestly. I was DEFRAUDED and am expected to live under renovations for who knows how long sooooooo yeah if I could rate no stars I would. (False advertisement = fraud = illegal)

Elena Chesney: Positive:Professionalism,Quality,Responsiveness,ValueI didn't think that high quality, reasonably priced rentals still existed in Ann Arbor until I found my town house. They haven't raised rent in over 3 years and they use high quality materials in their renovations, don't charge hidden fees, are super responsive and respectful and the neighbors couldn't be any better.

Corinn Bryant: Positive:Quality,ResponsivenessNice apartment and great location. Jenny, Woody and Brian were responsive, helpful & timely with getting some renovations finished right after we moved in!

Augus Tine: Great environment! My favorite part is their couch. I don't think I will ever get to sit and relax on a couch like that after a tiresome day. I live on the third floor so the lighting and the air is perfect when the weather is about 75 and sunny. My other favorite part is the work service is one of the best. When I tell the office that my bathroom's light is not working, they fix it within an hour. Not only once, but four times I have problem in the apartment, they fix it right away. I don't think you could ask for a better service. No one could ask for a better environment! I highly recommend this apartment.

Isabel Luu: Positive:Professionalism,Quality,ResponsivenessTyler was always responsive and the entire management always tried to accommodate my needs. The apartment complex was clean and my apartment included updated kitchenware. Overall would recommend someone to live at 220 N 1st St

Rabiah Odumosu: Big thank you to Woody, Brian and Jenny for helping us redo our bathroom countertops. Woody and Brian were super nice, quick and respectful of our space while working on our apartment unit.

Ashley Anderson: After an apartment inspection from Jen, she immediately offered to renovate the kitchen and was super thoughtful throughout the entire process. Woody and Brian came in to renovate my kitchen cabinets and replace the counter. They were so friendly the entire time, and the kitchen is so beautiful and much more spacious! I've never lived anywhere managed by staff this friendly before! Amazing service!