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1. Walgreens - Ann Arbor
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· 52 reviews
317 S State St, Ann Arbor, MI 48104
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Grumpy Dragon: This is the only Walgreens I'll ever go to. Why? Because of Matthew! He is the kindest person ever and very knowledgeable. I appreciate that. Also, I might add that the cashier Larry was most helpful and very courteous. This place not only meets my expectations, it exceeds them wonderfully.
Feroze: My doctor sent a 90 days prescription for schedule II medication to the pharmacy.Without informing me at all, they just filled 30 days. When I called later and asked why this was only filled for 30 days they told me the insurance would only pay for 30 days and I can pick up the rest next month.When I come to pick up the rest I am now told partial filling voids the entire prescription for schedule II medications.The employees here are irresponsible and do not care about the patients it has been proven to me.Look at this situation think about it, they knowingly partially fill it and don't tell the customer. Then when I call later that day they tell me my insurance only covered 30 days and I can get rest next month. Then they tell me the prescription has been voided.This is pure carelessness and disregard for patients well being. I am deeply saddened by this pharmacy and the way they treat their patients without any care for their well being. The amount of stress anxiety and sadness they have caused me hurts me greatly.
Eris Beltran: This Walgreens needs to train it's employees to read IDs in multiple languages. Not all legal US IDs are exclusively in English. Why was a client requested a US passport for ID when they were carrying a US Real-ID license with them?
Eric Langewicz: They'll keep you on hold literally all day if you let them. Guess I actually don't need perscriptions to function! Wild!
heather stevenson: I was extremely frustrated with this pharmacy. I was extremely weak and dizzy that day. I checked Google and it said it was open. I called before I left home to confirm that all three of my prescriptions were ready for pickup and no one answered even though I called twice. The third time I called, I spoke with one of the cashiers from the lower level and they immediately transferred me to pharmacy without even giving me the chance to say that I already selected that option and no one answered. There is no drive-thru which is common in Ann Arbor but I went to pick up my prescription and there was construction on the road in front of the pharmacy so all the parking was blocked off and unusable (not their fault) so I had to park a few blocks or so away and walk there. I get there and they have a sign on the pharmacy security gate saying that they are out for lunch and will be back 40 minutes later. That is completely unacceptable to me in the healthcare industry. I was exceedingly ill, had to park my car, walk there, find a sign saying they were gone, walk back to my car, sit there for twenty minutes and then walk there and back to my vehicle again. Additionally, I had a prescription for Tamiflu and they didn’t have it in stock and couldn’t get it until the next day which isn’t unreasonable but had someone been there and answered one of my calls they could have told me and I wouldn’t have wasted that trip. You have multiple people working in that department, yes it’s nice to all grab lunch together but when it boils down to peoples health and safety when their ill or in pain, you rotate your lunch shifts, not leave the counter and phone unattended in the afternoon.
Sharon B: Quickly fixed an issue with a prescription even though it was getting near closing time. Much appreciated!!
Felecia Freeman: Dylan, the pharmacist or pharmacy technician assisted me in the most gracious and helpful manner!!! I’m a Walgreens Customer from Illinois and I am also a diabetic. The Walgreens location on State Street in Ann Arbor didn’t have my prescription, but Dylan called and happily located the neighboring Walgreens in Ypsilanti and had it filled and waiting for me so there wouldn’t be any lapse in-time of my 14-Day Freestyle Libre Sensor!!!! Thank You Dylan! You’re The Best Ever!!!Sincerely,A Valuable Walgreens Customer :)
Katherine Liu: Called around 5:30pm near closing time to ask if they had 250mg cephalexin tablets. The employee who picked up told me they didn't have any but went above and beyond to look for nearby Walgreen locations that did. I really appreciate the extra time she took to help out.
Presley Schmus: Would not give me my medication and were terrible with their customer service and offered no help. If they weren’t the closest pharmacy here I would never go back.
Marilyn Sawicki: Nice staff who actually answer the phone. My only issue is that the website says they will deliver prescriptions - but that is not true unless insurance covers it. Very misleading and I wasted a lot of time trying to find out why they won't deliver it. At first they said it was a problem with the website and had their IT department look into it. The website should just be clearer.
Varshini Ramaraj: I absolutely love this Walgreens and the folks that work here!The pharmacy people have always been so helpful in figuring out situations, especially when having to talk to the insurance, the prescriber, and the pharmacy to figure out situations.I just got off a 30 minute call with the manager, where they (successfully!) helped retrieve a copy of my COVID test kit receipt for reimbursement. So, so helpful and lovely of them - would recommend!
Carol: Another fine experience with the pharmacy courtesy of Dylan (Dillon?)! Exceptional, courteous service from him and also Mikah in the past. Thank you!
Scott Blain: Poor communication. I was told I would have a prescription ready on Saturday morning, and spent almost an hour traveling to get that, only to be told I’d have to come back Monday.
Alexander Harmata: Good place to get milk in times of desperation.
Valorie Dennis: My elderly parents went in here to get a prescribed vaccine for my mother. Not only did it take them a very long time, the staff wes not helpful at all.Two people ahead of them and it took almost an hour. Then they were told they couldn't administer the shot for another 45 minutes. My Dad had some words for them and was finally told that they'd have to take the shot, in a small cooler, to their Dr. because they couldn't give it to anyone over 25.Very distressful for my mother. Never again.You don't even deserve the one star that I gave you.
SwagRight Show: Prices are sometimes twice what walgreens.com advertises and what they sell items for at other stores. Items listed in stock online are often not in stock in store. The store is almost always short staffed or only one person as a cashier. If your black be prepared to be followed if they are fully staffed
Maddisyn Fuller: Nice employees, always coming into clutch for forgotten ingredients.
William Hu: Very convenient location for a University of Michigan student being on the corner of State and North University Avenue. The store offers a decent selection of goods and beverages at convenience. Also the staff is friendly and willing to take care of your needs.
Eric James: Would not sell me nicotine gum despite having bought it at this location before, on numerous occasions. Guess I'll go smoke my cigarettes! Thanks for looking out for me.
Paul Ellinger: FANTASTIC EXPERIENCE!I am SO thankful for Julia in Pharmacy and the pharmacist (sorry I didn't catch her name) for all of their help today (11/22/19 just before noon). My cousin from the other side of the State was in the hospital and her wife was there supporting her and needed her medications to allow her to function at a level that she could support my cousin. The pharmacy worked with equal portions of diligence, efficiency, integrity and compassion. So thankful that this store is here to support in this way! --- Also, the store had a huge selection, was well laid out and exceptionally organized.
Elliot Jones: W the 22new 23is echoed
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2. ann arbor pharmacy - Ann Arbor
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· 47 reviews
2418 E Stadium Blvd, Ann Arbor, MI 48104, United States
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David Sims: Very nice interaction with the woman working here. I am unsure if she is the owner or manager but I much prefer this pharmacy now to the big chain ones.
Jamie Farquhar: This pharmacy has the best customer service! They went out of their way to help get meds for me that were difficult to find. The pharmacist, Anh, is so helpful and informative. I'd recommend this place for pharmacy needs!
Emily K: Dealing with med shortages has been so stressful, and the team here was so welcoming and helpful. Going to make this my primary pharmacy from now on!
Robert O'Reilly: Excellent customer service! Highly recommend and will be using this pharmacy in the future.
Ra Htr: A month ago, I switched to Ann Ann Arbor Pharmacy from one of the large chain pharmacies. My old pharmacy’s service had been on a downward spiral long before Covid hit. In the almost three years since lockdown, their behavior towards customers also declined. One day the proverbial straw landed. And I hit the internet for the numbers of other pharmacies near me. Ann Arbor Pharmacy was at the top of the list.I called and was literally stunned speechless, when a real person answered the phone. That phone call began the process of getting a new pharmacy. Unbeknownst to me, it took weeks for them to get everything from my old pharmacy.What I saw in those weeks, were my scripts being filled, and delivered to my door, before I thought to have them filled.It’s a nice change to have my pharmacist know my name. And it’s kind of wild to experience in today’s times, the personable services, my grandmother use to talk about getting in her day.
Chelsea O'Hayer: I am obsessed with Ann Arbor Pharmacy! I started going here because they had Covid Vaccines but now I’m transitioning my stuff over to them because they are SO NICE and caring. Another review mentioned that this place is like the Cheers bar - I’m not kidding it literally is like that!! Nicest and most knowledgeable people ever. Also they do pet prescriptions! Just go here!
Katherine M: I can’t say enough about how delightful the team is at the Ann Arbor Pharmacy. They always take the time to give you individualized attention. The store has an impressive range of products and the team is quite knowledgeable about their application. It’s so worth making a visit there!
Eve Losman: Took my daughter here for her COVID booster after a big chain pharmacy lost our appointment - the staff were great, the shop reminds me of "old school" European pharmacies with a range of products including baby care and skin care. Thhank-you!
Rebecca Biber: Service was extremely quick, efficient and friendly! I went in for a vaccination and barely felt the injection. Would definitely patronize this pharmacy again.
Christopher Jensen: Very friendly staff. Convenient location. Love this place.
Rose Yeo: Very efficient & friendly, I've taken vaccines here, highly recommend.
Holly Rizzo: Ann Arbor Pharmacy is so clean, the staff is so kind, and delivered our COVID and flu vaccines so quickly!!
Ernesto Figueroa: Pharmacy is wonderful. Staff is caring and know what they are doing. Service is personalized. Vaccine was painless.
Mike Thompson: Ziad and the team at Ann Arbor Pharmacy are incredible! We started working with them because they were always our best shot at getting in for COVID vaccines, but we stayed because the level of care they put into each customer's case is so plainly obvious. They've helped me navigate the atrocity that is our health care system to find the right medicines and equipment that my insurance will cover, and when they don't have it on-site (which is ridiculously rare given that it's not all that big a store!), they are somehow able to get it there within 24 hours, usually same day.I get the sense that everyone there is so committed to their customers that they understand my medical needs better than my primary care doctor but with the difference that they're willing to take the time to work through the medical system to actually get me what I need.Thank you Ziad and team for showing why it is so important to support your local independent businesses instead of the big chains - CVS and Walgreens should feel embarrassed!
Summ TallWmn: The American health care system can be a headache. But handling your supplements, medications, CBD oils & more for you and your loved ones doesn't have to be.-If the CHEERS bar (where everybody knows your name) had a pharmacy, this would be it.-If your online gaming group had a pharmacy, this would be it.-If your quarterly girl's night group had a pharmacy, this would be it.-If your favorite aunt who knew everything about everyone and liked to save you money had a pharmacy, this would be it.After being burnt one too many times by corporate chain pharmacies (Rx denied, but oh well, it's not our problem to find out why, you go back and forth with them), I started looking around and found this pharmacy.Insert Aladdin *A Whole New World music here.Pharmacist Z and his team know your name.They work to make sure you understand everything about your meds, and also know the ins & outs of how to pay the best price!Not only THAT, I've gotten so used to the price gouging of pharmacies that my Home Goods-style browsing amongst the aisles here has always kept me finding something new (check out the skin care and gifts, just saying)!And if you are caring for a loved one - the AM/PM blister packs are a God send!I can't rave enough about this place.Get in here.
Aiden Park: Super quick and professional. They put a few pieces of candy in my prescription bag too, which was a little bit of cheer I needed when feeling sick.
Tracy S: This pharmacy went above and beyond to get a particular medication that's been out of stock from the supplier. The big chain pharmacy couldn't help, but Ann Arbor Pharmacy kept an eye out for it and when it came back in stock the pharmacist called to let me know it was in and that he was ordering several months' supply. I am so grateful they were willing to spend the extra time to keep tracking this for me and get it in right away when it was available. So grateful to have found this and will be a loyal customer!
steven manikas: EXCELLENT SERVICED AND KNOWLEDGE AS WELL AS FREE DELIVERY TO ALL SEASONS ANN ARBOR MIDDR. STEVEN G. MANIKAS (retired)
Mike Jackson: I am healthcare-averse and I love Ann Arbor Pharmacy. Just walking in the door is an experience with the wonderful smell of all the products on the shelves, It's a beautiful space. Everyone there knows my name when I walk in. They do their best to reduce the prices of medications I need. Please support this local gem.
Clayton Thompson: I love this place and you will too when you stop in. The team is fantastic and the experience doesn’t get any more personal. Pharmacy is all about trust and I trust this team with my all of my healthcare needs. Not to mention they keep great stock of products that you simply can’t find anywhere else! Ann Arbor Pharmacy is a must visit destination. Thank you to the wonderful staff for everything you do!
Jennifer Myers: The best Pharmacy ever!!!!!!! Every single person is INCREDIBLY SWEET and the best at vaccination!!! :}
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3. CVS - Ann Arbor
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· 46 reviews
209 S State St, Ann Arbor, MI 48104
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C E: Y'all really gotta fix that escalator.
R Joseph: Outstanding service with Becca ( Rebecca) I needed extra help finding a product for my cat's. Becca was able to handle answering the phone. She handled all the customers who stopped her along the way as she tried to show me where the item was on the shelf. She is an outstanding employee. This is the best customer experience I've had in retail in years! Excellent service from Becca. I highly recommend shopping at this CVS.Also, this is my favorite place for perscriptions. Always ready and on-time. Once a medication was so expensive the pharmacist helped me find a cheaper place for it.I get all my regular perscriptions filled here. Excellent service.
Adam Lucier: Says they have walk-in vaccinations, but they don't. Even the sign above the pharmacy, says "Walk in Vaccinations".
Cameron Chen: I literally scheduled for an appointment for a time and didn't get my appointment ready till 15 minutes later. I saw the shot person behind the counter chatting away her time and not even bothered to do her job
Ali Fleih: A+ pharmacy. The CVS Pharmacy branch on S. State Street is an excellent place to fill your prescriptions. The staff are welcoming and helpful, and they make sure you get the best possible service. The store is always clean and organized, and the pharmacists are knowledgeable and efficient. I've never had to wait more than a few minutes for my prescriptions, and the prices are fair. The MinuteClinic on the second floor is also a great resource for quick and convenient medical care. Finally, the store is conveniently located near many other shops and restaurants, so you can easily make a day of it. I highly recommend this pharmacy for anyone in the area! They helped me out a lot and made my day, and one way to show my gratitude is by this review.
outlying data point: Second time I made an appointment online second time I show up at State Street store and they don’t see me on their calendar so somebody’s lying or something is really messed up I am no longer going to CVS for anything zero hello Walgreens
Mark Taylor: The best ever ❤️ cvs I Appreciate it 😀
Jim Zemina: Will the pharmacist was very informative with the inoculation of shingles preventative. We also found Jensen, the General Store Mgr had been kind hearted about some discussions we had with our personal interests. Appreciated the overall cleanliness of the store too!
Annie Wilson: By far the best CVS pharmacy in Ann Arbor. They are so friendly and personable. All the pharmacists know me by my name and process time is top notch. Never go to the one on Stadium. It’s worth it to go downtown.
Lewis, III Steele (LEWIE, 3): We Usually Go To CVS In Ann Arbor & They Are Great Though This One Has An Elevator & It Runs Great Well Done CVS Oh & Great Service As Well
Reagan White: Routinely have horrible experiences with the pharmacy. avoid sending your prescriptions here
Paul: Had a work emergency (healthcare related) at the time of my scheduled TB test read...I called to see if the clinic could accommodate within the 48-72 hour time frame and they were unable to see me unless it was a scheduled appointment. A TB test takes about 15 seconds.
Max Herzog: I mean it's a CVS. It does in a pinch but if you are expecting great deals and awesome service why are you at CVS? Things are pretty overpriced, but again - it does in a pinch. With the Target now next door I imagine myself visiting this place less and less.
Alexander Harmata: Had plungers in stock during my time of need.
Patrick Brady: Slow af.
chou vang: I just there today to buy a Battery but the price was what wrong and The cashier call Manager N he coming over he not say everything at all to me and just looking just walk away
Sierra Brena: The pharmacist and staff at this location must be the most incompetent and unqualified in the country. Please find a new line of work immediately.
Desire Fohire: This cvs is discriminating on their employees by only allowing certain workers take brakes when ever they choose to. In the work place it is suppose to be equal opportunity so please let there be.
Emily Daum: Not the best customer service. Brought disposable cameras in to be developed and was told that I will be notified when they're ready in the next 2 weeks. One month later, no answer. I email them and get no response. Another month passes by with no response or update on the status so I call them. When I called them, I was told that "they don't notify when orders are in" when I was specifically told that they do. Then when he checked for my order, they said that the photos could not be located. This took 3 months after I brought the cameras in.
Adam Emerson: A good drug store with an interesting two level layout.
Rob Murphy: The absolute worst! Run, don't walk away from this pharmacy. Two days to fill a script, filled it wrong twice and then said we had to pick it up someplace else but WOULD NOT TELL US WHERE. Now insurance wont let us get it fill someplace else. Meanwhile my kid just keeps getting worse!!!!
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4. Rite Aid - Pittsfield Charter Township
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· 53 reviews
2980 Packard St, Ann Arbor, MI 48108
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Joshua Polaczyk: It’s kinda a run down rite aid. Always kinda dark and kinda a mess sometimes. I always find it hard to find stuff in there too. Fine if you’re in a pinch and need something quick.
Eddie Smith: Biggest complaint is that sometimes there is a long wait at the checkout, with no attempt to call a second cashier to help with checkout, and almost no attempt by the single cashier to hustle and check customers out any quicker. Besides that, the store is clean, well organized and stocked, offers a wife variety of products, and also offers restrooms to customers (something most pharmacies don't offer). Prices are certainly high for many everyday consumer products, but that's the standard pricing strategy for retail pharmacies. Overall, a decent pharmacy that could use a second staff member that can float between checkout and other retail activities.
Ann Tull: The rite aid at this location is awesome and they are super friendly and caring.. Definitely recommend ..
Shane Daniel: Great people and nice manager and staff, shot staffed in pharmacy but still pleasant
m J: Athena the manager of this store is a horrible human being and its written all over her face. She must live a very low life to be such a terrible person, but what can you expect from trash managing Rite Aid of all places.
maryam kaiser: Unprofessional and rude staff.The pharmacy staffs are terrible. I either get messages that my prescription is ready, but when I go there, it is not prepared, Or they would not bother to make it ready until I ask them to. After giving them several days' notice, when I made the travel to pick up my prescription, they would not give me all the prescribed medicines. I had to stop by several times. When I called the pharmacy to let them know what has been going on, the lady was so unbelievably rude. She said, “ It’s not my fault, we are short of staff. Would you like a job?!” when I asked her to give me her name, she just put me on hold!
Kay Bobbobcat: Every vaccine I received here was professional, welcoming and friendly. The store is clean but the shelves seemLightly stocked.
Laron L Bean: nice foods🎩✨💃🐬🌙⭐⭐⭐⭐⭐🌹🌹🌹🌹🌹
keelan Ferraiuolo: Customer service is the worst here. I wish this place would close so new owners or management could come in.
Pablo Salazar: Pharmacist is really rude i couldnt here what she was saying and she gave me a bad attitude and turned around and walked away.
Shannon Shaw: Lights on no one home they close at 10pm went there at 940pm doors locked light on, tried calling got hung up on tried calling again and just rang. Change your hours if you aren't going to be open when you say your open until. Not supporting this rite aid anymore. Don't waste your time going here plus freezers are always broken. Call before you go since they are most likely going to be closed when they say they will be open. Go to another rite aid.
Omar Bicy: Nice place.
Nurse: Great customer service! Nice clean store.
Malcolm Cohen: I shopped at the Rite Aid at Packard In Ann Arbor and had an excellent experience
Meghan Garrett: I called the pharmacy at 9 am, when they open, to make sure my prescription had been filled, it hadn't, they weren't able to find the needed number on my insurance card they needed so I brought the card in around 9:40 am and said I would be back in an hour to get it. When I arrived at 11am it still hadn't been filled and he said it would take another hour, I told the pharmacist I needed it sooner for an emergency procedure and he told me I just had to wait, I started to cry (emotional about the procedure and stress) and he rudely said "this is nothing to cry about". Both the phone interaction and in person interactions were short and rude. Will be switching pharmacies.
Trent Herrera: Just went there for a corona shot and stood for 10 minutes waiting for a pharmacist to provide service. (No one came) Now I have to schedule a new appointment (obviously elsewhere) and try to make my schools vaccine mandate in time.
Brian Poploskie: The staff is very pleasant, but not once, not even before covid, has my prescription been ready when they say it will. And I come in hours after they say. Still not ready
Aaron C. Wade (Lion's Paw Films): The selection in this store looks really shopped over. There's huge empty patches in all the aisle sets. A section of freezers are out of commission. There's also newly shipped product stacked in the aisles with nobody working it.
Olivia Hahn: The pharmacists here are always helpful and nice :)
Jeff Warneck: Stopped to something quick, and after waiting in line was told I could go to the pharmacy to buy tissues
Lauren Rose 'Nik' Nikolai: Not always the cheapest, but convenient and the cashiers and pharmacists are kind and helpful.
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5. HomeTown Pharmacy - Ann Arbor - Burns Park
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· 20 reviews
2355 E Stadium Blvd, Ann Arbor, MI 48104, United States
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6. CVS - Ann Arbor
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· 48 reviews
1700 S Industrial Hwy, Ann Arbor, MI 48104, United States
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Bill Marr: There's a few good things about this location. It's convenient and, some of the staff are respectful but, the rest of them either need to learn how to respect ALL customers including regular customers.Either treat everyone the same way or not at all. This isn't the kind of business where you get to pick and, choose who you're nice to and, who you get to treat like trash or outright ignore when you say hi to them.Be careful when you shop there because you just might get no greeting when you walk in.
Shane Daniel: Great .... We all know CVS. Glad they took away paper receipts that were 4 ft long!!!
Monty Alsabbar: the pharmacy doesn’t answer the phone for some reason
MegaRugby2: Helping me get a rx in short supply when wallgreens and Meijer failed
kris miller: I'm not sure who was running the pharmacy the day I stopped by but he didn't even look like he worked in the pharmacy after taking my info to get the meds he took 6 straight minutes of that time to run around and put boxes and other random things away, he refused to see if my hsa card could cover the purchase of one of my meds, tried to give me needles that were 2 inches bigger than what I doctor prescribed and was just flat out rude and had no idea what he was doing. There's no reason I had to sit there for 10 minutes or more when I'm literally the only person there. They simply don't care anymore. Avoid this cvs at all costs.
Camila Burky: Tienen de todo! Medicamentos, comida, ropa, artículos de oficina, productos de belleza y cuidado de la piel.
Tyler: It's a CVS. It has CVS things. No surprises there. The problem is: when are they open? Who knows! Hours seemingly change day to day, week to week. And it probably takes less time to update that information here than it does on the front door and it would be infinity more useful if I didn't have to arrive to discover if it's open or not. Pull it together please.
KB Livesay: Switched from Stadium store to this one….this PHARMACY is AWESOME!!!! They take excellent care of me!!!! ⭐️⭐️⭐️⭐️⭐️+++ I really appreciate the PHARMACY ( after years & years & even more years of b.s. @ Stadium store)
Micah Warschausky: Arrived at 9:25pm to find it is closed, despite hours saying open on website and Google. This is a pharmacy - people are relying on you. Update your Google and website hours to reflect the true hours of operation then reply to my review and I will be happy to change it. Also check expiration dates on supplements and medicines - many expired on shelves. I understand there is a worker shortage: pay your people more to attract and retain workers. Again, the community is relying on you.
M W: Parking lot and lights need to be fixed, too dark at night, which creates an unsafe vibe in the evening. Fix the pot holes in the parking. The Tom's deodorant is too expensive(over 9.00 with tax) compared to other retailers in the area. The pharmacy techs are always nice and helpful. Calling to speak to the pharmacy been on hold over an hour, call dropped, recalled the pharmacy still on hold. Why doesn't anybody answer the phone in the pharmacy today. Over an hour and 36 minutes, for my call to be answered. Pay your pharmacist more money, and get them more help at this store, to answer the phones for your paying customers 😠
Zach Basler: I've been waiting an hour (and counting) in the drive through to take my COVID test. But I've almost finished the last season of What We Do in the Shadows so it hasn't been a complete waste. Highly recommend the show. This CVS, not so much.
Aurora Vesper: Don’t go here on Thursday during the day if you’re not white. Lady running the drive through will not be safe or provide good care. Pushed my test swab up against a dirty window and then made me reach into the box full of COVID samples to reclean my test bag. I’m literally going to have to get another test to deal with the unnecessary exposure she subjected me to for the sake of her own ego. Please protect yourselves.
Carlota: Cashier was super friendly, but staff in white coat was extremely rude to not only customers but his coworkers. Also very long wait time for prescription
Abigail Cash: Pharmacy somewhat understaffed but stocked alright and they are doing their best - wait times high between 4-5pm and sometimes on weekends. Pretty low stocked shelves but normally have the basics. They do passport photos if you can find a clerk. Just do self-check out, then you won’t wait long. Overall not a great establishment but there is worse out there.
Anatoliy Shuba: Just a usual CVS. Nothing else))
Jonathan Chaiken: Least efficient and least knowledgeable pharmacy technician working the window at 12:30 PM 1/12/2022. Arrogant and obnoxious. Couldn’t read my birthdate off of my ID, which is a an Active Duty military ID, so she threatened me by saying “I’ll take you name off of the list.” Barely qualified to run a cash register let alone push a COVID test kit through a window.
dominic stefani: Went their for a covid test. Had an appointment, got turned down because of some technology issue on their end that "can only be fixed over night". They didn't try to reschedule or anything. Inconvenienced me, wasted my time & gas going there. Won't be back at that CVS or any CVS for that matter again.
Joe Devera: Went in today and they don't have cashiers working anymore. You get to ring your own stuff up. Awesome if you're an employee and get a 10 or 25% discount but if you're a normal person why should you have to do their job?
Abood Ramadan: It is worth driving a couple extra miles to go to another CVS or even Walgreens and not to bother visiting this one, I live across the street from this one and I always drive to any other CVS after the worst experience I’ve ever had with a pharmacy. When you’re sick and need your prescription filled you don’t want those jerks to work on it for you because they keep on complaining that they are busy and don’t have the time to help you.
David Van Dijcke: Got a drive-thru COVID test in the afternoon. The pharmacist was very helpful and friendly and the results came back around midnight the next day.
Raleigh S: The pharmacy staff, especially Rohit, as well as the front check-out staff, Moses, in particular, are who keep me and my family returning to this store. They are helpful, efficient, and very knowledgeable. Best customer service and consistent staffing I have encountered at many stores in decades.
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7. Walgreens Pharmacy - Ann Arbor
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· 7 reviews
317 S State St, Ann Arbor, MI 48104
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Catherine: I never thought I’d get to a place in my life where I was sad to switch pharmacies. CVS Caremark is awful and is making me switch to CVS and I am legitimately disappointed that I can no longer go to Walgreens. The pharmacists are always super friendly and helpful and I’ve never had issues getting my prescriptions (that was Walgreens’ fault), and the location is amazing for students. I’ve used Walgreens for over 3 years now and highly recommend using them if your insurance allows. I think they’re the nicest pharmacists in the world, they truly make filling prescriptions, which can be a HUGE pain, more bearable.
Gusalyo: Super!!!
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8. Rite Aid - Ann Arbor
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· 2 reviews
2603 Jackson Ave, Ann Arbor, MI 48103
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Rochelle: The pharmacists have been incredibly helpful, knowledgeable, and accommodating. Especially during these past two challenging years, they have filled prescriptions, brought medications curbside, given countless vaccines. I am very grateful to the kind pharmacists.at Rite Aid.
Sean Kesterson: Great staff in the pharmacy today when I went to pick up a new Rx. Then, at the front, a man who spoke no English at all was struggling to communicate and the manager Jordan was superb. My wife said he has been a great help to her many times too. Thank you all for your work through all these tough times. You are making a difference.
Theodor Forde-Stiegler: Jordan was a delight‼️
Jordan Courter: If I could give a 0 I would...they refused to process my prescription even when my doctor and insurance company called several times to confirm my order. POS service
Gary Ernsting: Just a warning that the "Store Hours" are DIFFERENT from the hours that the Pharmacy is open.For example, on Sundays, the Pharmacy is open only from 10:00 am until 6:00 pm!
Gerry Higgins: I am a doctor and they refused to fill a legitimate prescription from my physician from Michigan Medicine for Tramadol. The Pharm.D.'s name is Vineet Joy, and I have filed a claim against him with the Michigan Board of Pharmacy. I addition, I have met with the requisite group at Michigan Medicine, where I work as a doctor and a scientist, and I expect that this specific franchise of RiteAid may be excluded from local pharmacies that can be used by this large health system, based on multiple instances of documented inappropriate behavior. Do not patronize this shoddy pharmacy.
Matthew Eiermann (BLUE): Really take care of all my needs
Zach Wilkinson: Quick service and good price on prescriptions.
Pucks Corner: It’s a rite aid... if you need snacks they have them.
Kimberly Harless: Always been very helpful and when it comes to my family prescriptions they have helped us get the best prices
pinetree forest: I stood in a long line, only to be told that their Western Union phone wasn't working properly. They should have a sign up some where, so you don't have to waste your time.
Kimber Hurth: The location is great but they always have new employees that never seem very happy. I come in often… Wish it had a little better atmosphere
Steve Daugherty: Nice
Wyatt Kuhlman: The head pharmacist, Dr. Tzena Smith, is the best pharmacist I have ever had the pleasure of interacting with. She consistently listens and works with you to meet your needs and, in my opinion, is the primary reason this Rite Aid stands above from the rest in terms of pharmaceutical care.
Miles Putnam: Took 30 min to get a flu shot. No reason, just disorganized staff.
Michal samuel: They have done many mistakes with my medication. An intern could not answer a physician when he called about my medication history, although it was in the computer. They are technologically challenged - could never figure out how to send me a text when my prescription is ready. And it is never on time - usually, few hours later than what they say.This review applies only to this particular branch of Rite Aid. Have not tried others, and probably will not.
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9. CVS - Ann Arbor Charter Township
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· 75 reviews
3535 Plymouth Rd, Ann Arbor, MI 48105
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Aston bradley: Clerk are very disrespectful and they racial profile customers
Nicole: This is my regular CVS Pharmacy and I've never had an issue filling my prescriptions here. Recently, I've run into issues with medication shortages but I know that isn't the fault of this location.
Caleb Haglund: I heard they have a really hot manager working there
Delaine Krager: Im in AnnArbor helping a hospitalized family member, so Ive had no idea about this area.This CVS has gone above the call of duty with regards to being kind, great customer service, filling two of my out of state scripts, and helping me find items I couldn't have found without their help. They were nothing but helpful and kind. Thanks!
Amy: This is my pharmacy. It’s always packed and if you drop off rx be prepared to wait a while. They always seem to be short staffed so I’m glad they added the self check out registers. Store is stocked, bathrooms are relatively clean and the staff is nice, so I can’t complain.
Katerina Fomicheva: Friendly staff, great prices and services.
moe noniz: Lower prices but i did like the coupon at the bottom of the recipt
Bradley Johnson: I recently filled a prescription at the Plymouth Road CVS and I was happy with the experience. The pharmacy staff were friendly and attentive, and they had my prescription ready on time and as described by my healthcare provider.I would recommend the Plymouth Road CVS to anyone who needs to fill a prescription.
J Zheng: Never go there. They are very ruled. Don't have my permission transferred my prescriptions to Walgreen and even don't tell me which Walgreen. Conversation wasn't over two persons handed up my phone twice. Totally delayed, So bad service I never meet. They don't deserve any star.
ldlauwers: The pharmacy here closes for lunch. Completely closes. Wondering why they ALL have to take lunch at the same time. It is very inconvenient for customers. I'm sure I'm not the only one who they are losing due to this.
Possibly Frank but not really: The pharmacy is sometimes difficult to deal with. Really depends on who you get on the phone. Or what pharmacist is working. Somebody kept losing prescriptions, gave out misinformation regarding injectables, that will turn something easy into multiple phone calls and trips and wasted money. Might want to see if other pharmacies get better reviews. I am going to look around. I want to add this edit, there was one very helpful pharmacy technician working around 9am that assisted me, and has helped me before. I think the key might be to go there early in the morning during weekdays if possible to get the best service.
aloysius casanova: Staff refused to refund a defective product they sold me and in addition they were incredibly racist and disrespectful
Coriano Ford: I had a very serious issue with my stomach. There was a rejection that would not allow my med to be filled. The pharmacist Nour fixed it with ease. Her attitude was amazing and comforting in my time of pain. I truly appreciate her and her professionalism!
Stan Wutka: Called in a order to pharmacy said it would be ready in a hour. Said will pick it up in the morning, they said no problem. Went to pick it up, not ready, said they never received it. Said I had to come in and order it. Told them 3 month ago you told us to order it by phone. Be aware next time you phone an order in.
DNNY O: Didn’t accept flu shot walk-ins when I went in because staff didn’t want to. 0 stars.
A2 Life: While picking up my prescriptions I realized My doctor forgot to send a RX over and quickly had her send it. Knowing I was there picking up they made me wait another 2 hours to fill the added Rx. No effort was made to prevent me from having to make an additional trip back. Very disappointed
#jcbromesurf Cenicola: Pharmacy fast and efficient, staff friendly and helpful, good product selection and good location. Coming from out of state, I was impressed 👌🏼
Megan Reimer: Called to have a prescription transferred here and was told they would take care of it. I called the next day to see if it was ready and was told they could not request a prescription from another place and that I would have to call. This resulted in me missing medication that is required daily due to their lack of diligence and communication.
Torin Peck: Didn't honor my 40% off 1 item coupon, despite the item meeting all the terms outlined in the coupon. It was an $89.99 air fryer, not on sale (coupon said couldn't be alcohol, milk, licenses, on sale items, or items over $99.99)...Staff was rude and unhelpful. I hope they never sell that air fryer. I would be willing to come get it again for the 40% off of the $89.99 price if management wants to work with me.
Padmini Inbasekaran: We recently shifted to Annarbor and moved to this Pharmacy. First they filled my 3 month supply but when I came home it was only for 2 months and I had to drive back to fix it. They were not bothered at all. They said it came in a box so they thought there might be 3 packs . I cannot accept this , if I saw it some days later what could I do? Again yesterday my son had an oral surgery and the technician called this pharmacy to fill a prescription by evening , they said they are so busy they can't fill it and asked the Nurse to call 24 hour pharmacy in Bellville which is like far from Annarbor. I really don't like this attitude. Pharmacy is a service industry and I don't see any service minded people in this CVS.
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10. CVS - Ann Arbor
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· 24 reviews
2228 S Main St, Ann Arbor, MI 48103
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Danielle Banos: I have been going to this CVS for two years and my experience has been a phenomenal experience with the pharmacy and with the employees. The pharmacist Will goes above and beyond, and will educate me regarding my prescriptions. Will is the most kindest person in the world. We are very lucky to have Will as our pharmacist and ANN ARBOR.
Gail Reyer: I still haven't heard from anyone in corporate or from the manager regarding how horribly the pharmacist, Will treated me.
Aimee Stumler: Unpleasant experience. Pharmacist was was not sympathetic to another customers situation. Just be nice.
Amy Berg: Will, the pharmacist was very rude to a customer today. He was not helpful at all and outright mean to her. I am going to tell everyone I know not to come to this store as long as they let these things happen. People come there to try and feel better, but she left feeling worse than when she arrived. He is in the wrong business.
B T: The Pharmacist here is very rude and unkind to customers. Refuses to help in anyway and overall very unpleasant.
C C: The store staff here are super nice, but the pharmacy staff sucks. They are rude.
Juanita Crawford: I went in today to pick up a prescription and the pharmacist was so unbelievably rude. This is the second time he’s been rude to me for no reason and of course he apologized that I took it that way because he’s not a really rude person but if you look at the reviews, he obviously is, he wouldn’t let me use the bathroom. Your customers are in annoyance. You need to get a different job. I told him that I would go to a different pharmacy and he said well I hope you get better service there.
Al Ridha: Very helpful employees.
Josephine Brown: The two men who were working 1/6/23 around 8pm were so helpful! The cashier went above and beyond to save me money on my purchase. Thank you!
Dan Lim: Do not use this store at all cost for any prescription orders. Extremely rude, unprofessional, and careless with customer's prescription orders. Told that my prescription will be ready on Friday b4 6pm (order was placed on Thursday morning and when I called to confirm around 5:45pm Friday, I was told that maybe it's 50/50 that they would even get it on Monday. Wow....They could've told me to call around other pharmacies to see if they carry the medication before 5pm. I would have been able to call my doctor and change the pick up location. Extremely unprofessional. It's a Money grabbing store (that's all the pharmacist cares). Now I am sick and I don't have my medication till Monday (and that's 50/50 at best).Will never use this place ever again.
Amber Fargo: They close the pharmacy with a paper sign in the pharmacy window regardless of store hours. The self checkout malfunctions and there’s never anyone at the registers. One of the absolute worse pharmacies in A2.
AJ: I went online and arranged an appointment for both the Covid vaccine and a flu shot at this CVS. From the moment I arrived the pharmacist treated me terribly for no apparent reason. It took him over twenty minutes on the computer to find the records he needed. He clearly did not know to access the appropriate records.He wanted to charge me for the flu shot which I knew was covered by my insurance. It was only upon my insistence that he kept checking and finally and very nastily agreed that it was covered.At this point I was so put off by his terrible manners that I told him I was canceling the requested vaccines. Who wants to receive shots from a disgruntled nasty pharmacist? I told him I was going to Costco and he stated that he didn’t care where I went!Well as luck would have it, I was able to get an appointment at Costco later that afternoon (yesterday). When I arrived there the paperwork had already been printed and I was treated professionally and respectfully. Do not go to CVS for any of your pharmacy needs! Try Costco instead.
Carter Busby: Eugene was super chill and helped me out. Great store and great employee!
Arik D. Brown: This CVS needs to be remodeled. It is old and definitely not as appealing as some of the newer and remodeled CVS stores.
Angela Stier: I'm visiting from Florida and, as an asthmatic, have been struggling with the cold and low humidity. It is especially hard to breathe and the dryness means I'm constantly drinking water. I had my Dr call in a rescue inhaler to this pharmacy, only to arrive and find that they close at 5 PM on the weekend. There are no hours posted to know otherwise. I'm not happy at all and up here for a wedding so don't have time to switch pharmacies as this was on the way to the reception.Annoyed and having difficulty breathing. Please update your hours.
Lucas Gibson: Failed to log important health information. Rude phone staff that sends you in circles and has no clue how state records work which should be baseline for this job. Avoid at all costs
M Tong: This is the best Cvs that ever existed! Lemme explain: just moved north from Georgia and I’d gotten sick as a dog. Cold from hell. Not covid. I got tested. Anyway, we were in the midst of moving all our doctors and medications from Atlanta to Ann Arbor. This is not something you want to try to do when you feel terrible. I wasn’t nice or patient with anybody, but the Pharmacy people here were so kind and patient and helped me out so much. When there was an issue with my insurance for one of my meds that I had run out of, they found a discount card that saved me over $100. Seriously. Best people. Thank you to the whole pharmacy team for being absolutely amazing people to me and my husband!
Eva Gouin-Davis: I DO NOT recommend using this store as your pharmacy. The pharmacy staff (with the exception of one male pharmacist and one female tech) is deliberately unhelpful and rude, every single time i visit, without fail. take your business somewhere else and save yourself being treated like trash by your pharmacist.
Heide: Slowest CVS pharmacy I’ve ever been to. 3 times I’ve had to wait 20+ minutes on a script ordered over 24 hours beforehand. I’ll order them somewhere else. The pharmacist told me it would be ready the night before and I told her I would come in the next day. Next day at noon it is not ready.
Josh Guberman: The pharmacy staff are great. Some of the retail staff don't wear masks, though. One employee, in particular, always seems to have their mask around their neck as they stock shelves and/or move around the store. It's incredibly disappointing
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11. Rite Aid - Ann Arbor Charter Township
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· 31 reviews
2781 Plymouth Rd, Ann Arbor, MI 48105
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12. CVS - Ann Arbor
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· 54 reviews
2100 W Stadium Blvd, Ann Arbor, MI 48103
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13. Walgreens - Ann Arbor
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· 70 reviews
2355 Jackson Ave, Ann Arbor, MI 48103
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14. Walgreens - Ann Arbor
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· 67 reviews
3255 Washtenaw Ave, Ann Arbor, MI 48104
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15. Clark Professional Pharmacy - Ann Arbor
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· 96 reviews
3280 Washtenaw Ave B, Ann Arbor, MI 48104, United States
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16. Community, A Walgreens Pharmacy - Ann Arbor
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· 8 reviews
3500 Washtenaw Ave Suite E-3, Ann Arbor, MI 48104
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17. Walgreens Pharmacy - Ann Arbor
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· 18 reviews
3255 Washtenaw Ave, Ann Arbor, MI 48104
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18. Rite Aid Pharmacy - Ann Arbor Charter Township
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· 2 reviews
2781 Plymouth Rd, Ann Arbor, MI 48105, United States
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