Best Walgreens Ann Arbor Near Me

Feroze: My doctor sent a 90 days prescription for schedule II medication to the pharmacy.Without informing me at all, they just filled 30 days. When I called later and asked why this was only filled for 30 days they told me the insurance would only pay for 30 days and I can pick up the rest next month.When I come to pick up the rest I am now told partial filling voids the entire prescription for schedule II medications.The employees here are irresponsible and do not care about the patients it has been proven to me.Look at this situation think about it, they knowingly partially fill it and don't tell the customer. Then when I call later that day they tell me my insurance only covered 30 days and I can get rest next month. Then they tell me the prescription has been voided.This is pure carelessness and disregard for patients well being. I am deeply saddened by this pharmacy and the way they treat their patients without any care for their well being. The amount of stress anxiety and sadness they have caused me hurts me greatly.

Eris Beltran: This Walgreens needs to train it's employees to read IDs in multiple languages. Not all legal US IDs are exclusively in English. Why was a client requested a US passport for ID when they were carrying a US Real-ID license with them?

Eric Langewicz: They'll keep you on hold literally all day if you let them. Guess I actually don't need perscriptions to function! Wild!

heather stevenson: I was extremely frustrated with this pharmacy. I was extremely weak and dizzy that day. I checked Google and it said it was open. I called before I left home to confirm that all three of my prescriptions were ready for pickup and no one answered even though I called twice. The third time I called, I spoke with one of the cashiers from the lower level and they immediately transferred me to pharmacy without even giving me the chance to say that I already selected that option and no one answered. There is no drive-thru which is common in Ann Arbor but I went to pick up my prescription and there was construction on the road in front of the pharmacy so all the parking was blocked off and unusable (not their fault) so I had to park a few blocks or so away and walk there. I get there and they have a sign on the pharmacy security gate saying that they are out for lunch and will be back 40 minutes later. That is completely unacceptable to me in the healthcare industry. I was exceedingly ill, had to park my car, walk there, find a sign saying they were gone, walk back to my car, sit there for twenty minutes and then walk there and back to my vehicle again. Additionally, I had a prescription for Tamiflu and they didn’t have it in stock and couldn’t get it until the next day which isn’t unreasonable but had someone been there and answered one of my calls they could have told me and I wouldn’t have wasted that trip. You have multiple people working in that department, yes it’s nice to all grab lunch together but when it boils down to peoples health and safety when their ill or in pain, you rotate your lunch shifts, not leave the counter and phone unattended in the afternoon.

Sharon B: Quickly fixed an issue with a prescription even though it was getting near closing time. Much appreciated!!

Felecia Freeman: Dylan, the pharmacist or pharmacy technician assisted me in the most gracious and helpful manner!!! I’m a Walgreens Customer from Illinois and I am also a diabetic. The Walgreens location on State Street in Ann Arbor didn’t have my prescription, but Dylan called and happily located the neighboring Walgreens in Ypsilanti and had it filled and waiting for me so there wouldn’t be any lapse in-time of my 14-Day Freestyle Libre Sensor!!!! Thank You Dylan! You’re The Best Ever!!!Sincerely,A Valuable Walgreens Customer :)

Katherine Liu: Called around 5:30pm near closing time to ask if they had 250mg cephalexin tablets. The employee who picked up told me they didn't have any but went above and beyond to look for nearby Walgreen locations that did. I really appreciate the extra time she took to help out.

Presley Schmus: Would not give me my medication and were terrible with their customer service and offered no help. If they weren’t the closest pharmacy here I would never go back.

Marilyn Sawicki: Nice staff who actually answer the phone. My only issue is that the website says they will deliver prescriptions - but that is not true unless insurance covers it. Very misleading and I wasted a lot of time trying to find out why they won't deliver it. At first they said it was a problem with the website and had their IT department look into it. The website should just be clearer.

Varshini Ramaraj: I absolutely love this Walgreens and the folks that work here!The pharmacy people have always been so helpful in figuring out situations, especially when having to talk to the insurance, the prescriber, and the pharmacy to figure out situations.I just got off a 30 minute call with the manager, where they (successfully!) helped retrieve a copy of my COVID test kit receipt for reimbursement. So, so helpful and lovely of them - would recommend!

Carol: Another fine experience with the pharmacy courtesy of Dylan (Dillon?)! Exceptional, courteous service from him and also Mikah in the past. Thank you!

Scott Blain: Poor communication. I was told I would have a prescription ready on Saturday morning, and spent almost an hour traveling to get that, only to be told I’d have to come back Monday.

Alexander Harmata: Good place to get milk in times of desperation.

Valorie Dennis: My elderly parents went in here to get a prescribed vaccine for my mother. Not only did it take them a very long time, the staff wes not helpful at all.Two people ahead of them and it took almost an hour. Then they were told they couldn't administer the shot for another 45 minutes. My Dad had some words for them and was finally told that they'd have to take the shot, in a small cooler, to their Dr. because they couldn't give it to anyone over 25.Very distressful for my mother. Never again.You don't even deserve the one star that I gave you.

SwagRight Show: Prices are sometimes twice what walgreens.com advertises and what they sell items for at other stores. Items listed in stock online are often not in stock in store. The store is almost always short staffed or only one person as a cashier. If your black be prepared to be followed if they are fully staffed

Maddisyn Fuller: Nice employees, always coming into clutch for forgotten ingredients.

William Hu: Very convenient location for a University of Michigan student being on the corner of State and North University Avenue. The store offers a decent selection of goods and beverages at convenience. Also the staff is friendly and willing to take care of your needs.

Eric James: Would not sell me nicotine gum despite having bought it at this location before, on numerous occasions. Guess I'll go smoke my cigarettes! Thanks for looking out for me.

Paul Ellinger: FANTASTIC EXPERIENCE!I am SO thankful for Julia in Pharmacy and the pharmacist (sorry I didn't catch her name) for all of their help today (11/22/19 just before noon). My cousin from the other side of the State was in the hospital and her wife was there supporting her and needed her medications to allow her to function at a level that she could support my cousin. The pharmacy worked with equal portions of diligence, efficiency, integrity and compassion. So thankful that this store is here to support in this way! --- Also, the store had a huge selection, was well laid out and exceptionally organized.

Elliot Jones: W the 22new 23is echoed

Chelsea Hanson: This pharmacy is the worst I've ever been to. It's constantly slow (15-30+ minute to even begin to have someone speak to you) and they are constantly rude when people express their concerns. If they are short staffed, it needs to be remedied to be able to appropriately support customers.

SwagRight Show: Doctor sent my script over on Thursday and I didn't have time to pick it up until Saturday because of my work hours and they still don't have it filled. they tried to tell me to come back in a few hours. I understand you're short staffed but just neglecting to fill prescriptions then asking to further inconvenience me just is not acceptable. It's really not that hard to have someone put 50 pills in two bottles while I wait as they did when I refused to leave and come back.

Elise Witmer: Not to be dramatic but this Walgreens Pharmacy really saved my butt. I found out I urgently needed to start a course of antibiotics 1.5 hours before I had to leave the state. I called the pharmacy and explained the situation, and they were able to fill it within five minutes. Thank you!!!!

Colin Kennedy: The pharmacy doesn’t understand compassion or customer service — they all give an impression of “we don’t care”. Go elsewhere.

Ann S: Would not recommend this pharmacy. They gave me the wrong vaccine and when asked what they would do differently to ensure this wouldn’t happen again to someone else, the pharmacist was unable to give an example of something actionable that they would do to prevent it. All they did was give me the 1-800 number to leave a complaint. This is certainly a huge concern given different vaccines have different compounds in it and not all of them are appropriate for certain individuals. Medical care is too important for this lack of attention to detail.

Emily Rouse: Love their photo center!

Manja Holland: The pharmacy at this location is absolutely horrible. DO NOT GO TO THIS PHARMACY! They routinely do not have prescriptions ready even after they text or call to indicate that they have been filled. My most recent experience is that after 15 minutes of waiting at the counter (after my prescriptions were supposedly filled), they let me know that they did not have either of the drugs in stock! I then found a new pharmacy that has the drugs in stock and they will not cooperate with them to transfer the prescriptions. I have had to call both of my doctors offices to have the prescriptions re-sent to the new pharmacy. This is terrible customer service and the staff are extremely rude and lack basic pharmacy knowledge and skills. I am hoping to save others from similar pain and struggle with this store.

Michael R: Pharmacist is an utter jackass

Sean Higgins: Jay the pharmacist is a cool guy

Alexander Reynolds: i’ve been waiting for 25+ minutes for my surgery related pain killers. i’m in pain and waiting while it gets worse

Harry Levine: Very rude staff in the window. They said they were out of flu shots at the window, but the 3 people behind me got them. 45 minutes to get a covid shot even with appointment. The pharmacist said they did have them in stock and he wasn't sure why the window said they didn't.

Ismail Abdelmotagally: Intentionally letting people wait, poor management

Jerome Blue: Helpful, reliable employees and service.

Nick Helfrich: This place needs a self checkout, nobody ever at the register

Colette C: This Walgreens looked great on the outside. Inside the sales floor wasn't terrible. It wasn't until using the public restroom that it went down hill. The ladies room had no toilet paper, urine was all over the seat and the floor needed to be swept. The men's room had a broken paper towel dispenser. When walking around the store passed several employees without getting offered assistance. Went to the front to pay didn't get a greeted just a "I will ring you on this one", as the cashier followed us up to the register after breaking away from her conversation with 2 other male coworkers at the photo counter. Kinda lacking in service.

Kristen Michaels: Waited a week for a prescription that I still don’t have. The phone system kept saying it would be ready tomorrow. After a couple days of trying I finally reached a real person, after sitting on hold for 15 minutes. the prescription hadn’t even been shipped. This store is awful, I’ve never had this problem at any other Walgreens.

Leo Petrowski: Pharmacy closed without notification and now I cannot get my prescription. Never using Walgreens again after this.

Jill Penna: Staff very helpful

Twalia BEASTMODE: Love my job

Haochen Wu: Waited for an hour to get vaccine. No responses at the check in window. The staff was staring at the computer.

Larry Leach: Good service and the pharmacists are excellent, professional and caring!

Musica Amor: Too bad you can't give them half a star, or zero stars. Some of the pharmacy staff, and the pharmacist's. I find to be very condescending, and downright rude. There's so many instances that I could type here. But by reading the comments. Most of you all have covered it. After this, I will be changing my pharmacy.

dae Hall: Terrible pharmacy, incompetent. Doesn’t know what they are doing, and does not care about any of their patients. Go some where else, never come to this pharmacy.

DNNY O: Horrible service here. Had to stand in line for over 45 minutes at the Pharmacy counter

David Powers: Always understaffed and therefore always slow. Always. That includes the front counter, photo, pharmacy, vaccines appointments, everything.

Lou Lou: I went to urgent care last Saturday Sept 3rd in the evening for an painful ear-ache and received a prescription and headed to Walgreens pharmacy. I was relieved to arrive before closing although it was only about 5 minutes. They took my prescription and wrote up a pharmacy order and then said, you can pick it up tomorrow - we are now closed. The pharmacist had already packed up and was standing waiting for the clock to strike 6pm to bolt out the door. I explained that i was in pain and needed to start taking medicine. There was no apology, no desire to help at all. Just brought down the shade/gate instead. TERRIBLE customer service!!! The pharmacy was still open when I arrived - why take the prescription if you are not planning to fill it. The reason they took it was they could not say they were closed for another 5 minutes - so then they wait until after 6pm and say - oops now were are closed - you'll have to come back tomorrow. Open means open until you're closed. FIND ANOTHER PHARMACY!!!!! The team has no interest in helping their customers - just doing the absolute minimum to collect a check - not even that! Am sure Walgreen's would not appreciate that team's work ethic. Try another chain until corporate wakes up to how they treat people! AVOID AVOID AVOID

John Larock: Dr Al is an outstanding pharmacist the people that work behind the counter have a very difficult job dealing with everybody's attitude I think they need to give the people that work there a little slack they do the best they can for what situation in this world that we are in they need to be praised not knock down

Yasir Mohammed: Always have delay

Madeline Paxson: The ladies were so helpful when I needed a last minute print job done! Life savers 😍

Stefanie Hedding: I almost never post reviews, but the pharmacist at this Walgreens was the absolute rudest person I have encountered in a very very long time. This man clearly does not like his job, and takes his aggression and unhappiness out on the customers. Awful, awful service. I wouldn't ever even stop in this location again.

David Dang: I ordered a store pick up order to be delivered to this Walgreen's location for detergent a few months ago. When I arrived, I was told "the item has already been picked up by you." This was untrue. I never picked up the item, and I haven't been to this Walgreen's store for months.The person that I spoke to continued to state that I already picked up this order and began to insinuate that I'm lying/frauding or words to that effect. I eventually told them to just check the security cameras to see that I was never at the store. At this point, the person that I spoke to had a change in tone and said something to the effect of "As a one time exception, we will give you the order AGAIN, but we can't do this for you AGAIN in the future" (passive aggressively insinuating that I already picked up the order when I haven't).This was a really negative and frustrating experience for me and they essentially accused me of stealing repeatedly. Not only was it offensive, but a complete waste of my time for a $3.50 order.On another occasion (prior to the above incident), I ordered another store pick up item and received an email stating it was available for pick up. I arrived at the store and was told the item was not available for pick up and has been canceled.Overall, I've just had terrible experiences with this Walgreen's location.

Mackenzie Smith: This is now the 5th month out of the last 6th that this location has been out of stock of one of my medications resulting in me going days without it. I'm not able to refill the prescription any sooner and I can only get one month at a time, so this has resulted in a lapse in my medication FIVE TIMES in the last six months. The longest lasted nearly 10 days and I was experiencing withdrawal symptoms for the last week of it. There are so many medications with dangerous side effects if stopped abruptly, not to mention the underlying conditions left unaddressed for which the medications are prescribed. This is plain negligence and I'm never able to get clear answers from the staff as to what is going on and what my options are. There was even an incident last month where I was told it was out of stock, and when I pressed the pharmacist (not tech) about this happening every time I try to fill the prescription, he somehow went into the back and found some. Walgreens is a large chain with buckets of money and there is no excuse for a systemic failure of this kind.

Alexis Foos: Today 2/27/2022 I went into Walgreens at 5:50pm to pick up a prescription for my daughter. The pharmacy hours are clearly stated that they are open until 6:00pm. When I walked back, the pharmacy was closed. I then talked to Al who I assume is the store manager, and he told me that the pharmacist could only work until 4:00pm. My daughter has seizures, and her script is HIGHLY controlled so her insurance only gives us exactly enough and we can only fill it when we are basically out. Al today me I was out of luck, and there was nothing I could do to get this life saving medication for my daughter. I understand there are staffing issues in the world, but I can’t help but think about other families AND adults who are on medications that if they don’t receive them, it could kill them. My daughter is 5 and doesn’t understand. Hire a pharmacist who can work the pharmacy hours, and get a manager who AT THE VERY LEAST can be sympathetic to situations instead of blowing people off. He didn’t even apologize. Do better Walgreens.

Jill Fisher: Would give zero stars if possible. They advertise that they are a Fedex drop off location, however when you go there to drop off your packages they won’t do it, they offer zero explanation and are extremely unhelpful.

Lana R: Terrible customer service. Granted, everyone is short staffed now but it’s no fault of customers.Would rather shop on Amazon than deal with employees poor attitude. How these places stay open is beyond me..

Magid Abdulmagid: Speaking as both a pharmacy staff and patient at this pharmacy: the pharmacy staff goes above and beyond to deliver the best care possible even while being extremely short staffed.

Chris Dzombak: Made a COVID booster appointment two weeks ago, for tomorrow. Today, less than 24 hours ahead of the appointment, “Mike” from the pharmacy called to tell me they were cancelling the appointment due to staffing issues.

G L: 1/2 of my online order was out of stock. Why did you take the order if you didn't have it in stock? Do you think I want to waste my time picking up half the things I wanted?

Drew Saltarelli: Canceled Covid testing without notice, how hard would a phone call have been?

John Dempsey: Pharmacist completely incompetent. They need to get someone else in there and let him go. Do NOT entrust your own or your families medical care to be affected by this individual. Run. Do NOT go here.

Alicia Ghastin-Fischer: We always have great service. The pharmacy is well staffed and knowledgeable. My wife is transgender and the pharmacy was able to update her profile with her preferred name before her name change was official. We always are treated respectfully and my wife appreciates that she is not misgendered or dead named. We had terrible service at the CVS across the street when we asked then to note her Pronouns and name in their system. Thank you!!!!

Emily Bingham: In 15 years of living with a demanding chronic illness that necessitates jumping through a lot of hoops with insurance companies and medical supply outlets, I've finally -- FINALLY! -- found a business that's caring, professional, courteous and goes the extra mile to help me stay on top of prescriptions. I love working with Community Pharmacy and I'm so happy someone recommended them to me, which is why I felt compelled to write this review.

Max McCann: Working with Mark was awesome. Saved me a ton of time/money working with them for over 2+ years. Thank you so much

April “The Blue Hydrangeas” Marquardt: They went above and beyond what they needed to do to help me and the service is excellent!