Best Toll Booth Ann Arbor Near Me

Michael Pullen: Amanda was incredibly professional, courteous, and helpful. Plenty of insight and great information on what options were right for me and my needs.Everyone at the store was upbeat and it is obvious that they all work well with one another. Easily one of the best customer service interactions that I have had in several years.

Morgan Chaudry: Joshua made the transition to AT&T from Verizon a very easy and great experience. The staff at this store are great- highly recommend.

Jennifer Lias: My shopping trip at AT&T was great. Amanda and Conner were both so helpful and friendly. I didn't feel pressured, Amanda explained things to me, and Conner did, too, and I didn't feel dumb! I will definitely be back to this store!

Katie Emery: I know most of us hate having cell phone issues and getting them fixed... on top of sales people trying to get you to upgrade and sell you things you don't need! lol! But this AT&T store is amazing! James and Will were so kind and took care of my issues without me feeling pressured to upgrade or anything like that. They went above and beyond! I recommend this store to all At&T customers!

Lisa Maki: Took my mother-in-law in on Saturday to get a new phone and have her old info transferred over - Will helped us and I can't rave about him enough! Took his time with her, got us all set with a phone she loves and got it up and running, and he was just generally an all-around great guy. We will definitely be returning when our phones are ready for upgrades. Thanks Will!

Lynne Kochmanski: Amanda is a GEM! We recently upgraded our phones, and there were some questions that came up during the process which she assisted us with by going above and beyond! She made sure everything worked out for us in a professional, competent, patient, and friendly way. I highly recommend this store to anyone looking for outstanding customer service. Thank you, Amanda!

B Taylor: The manager of this store, A Gokey, is patient, knowledgeable, and simply does outstanding work.

Maureen Westfall: James, Will and Josh are amazing!!!!!!This store provides the best customer service. Everyone is kind, patient and thorough. I highly recommend this location!!!

Maurine Nelson: Wil was super...competent.. abd deserves a raise or whatever awards you can give an exellent employee!

Chris Sherbenou: James, Will, and AJ really helped me out all three times I've been in recently to change my phone plan and trade in phone. They're very knowledgeable and were patient with all my questions!

Jenny Parakkal: This is the AT&T store to go to in Ann Arbor- Exceptional customer service and efficient resolution. James and Will are the best!

Naivedya Parakkal: James and Will were AMAZING! They made sure that we understood their troubleshooting process and resolved our issue swiftly and efficiently. Plus, they were so nice and friendly! We have visited two other AT&T stores in Ann Arbor, and I would definitely recommend this store for their efficient service.

Betsy Hanna: An Arbor saline road store is fantastic always come here and work with will for the best service don't hesitate to stop by!

Marus Wright: Love coming to this location, Will, Ajay and Joey are awesome! I will continue coming to this location for any of my AT&T Needs.

George Michael: Great Staff, great Experience getting a new device. I will always come back to this store if i need anything else.

Nick Hanselman: Will is professional, knowledgeable, and the kindest member this store has. Without him I don't think they could run. Thank you for making my moms bday with the easy phone upgrade.

Sheila Cannaert: Joey did a great job getting me a new phone after I broke my old one. I appreciate him going above & beyond to help me.

Shery Preston: Ask for Kiki! She is friendly, KNOWLEDGEABLE, and patient. She went above & beyond to resolve my issue which she successfully accomplished. This after another AT&T store told me it couldn't be done. Thank you KiKi. You & your efforts are greatly appreciated.

Robin Xu: Great people. They help me get my 5g sim card

Yuye Zhang: Great service with nice staff. AJ finds us the best family plan and saved us money with unlimited data. I would definitely recommend here if you want phone plan services.

cynthia olcott: Jacob did a great job with helping me choose and set up my new phone! I am very happy.

Patsy Kemner: Connor Proctor was the very best!!! So helpful in all ways. I am so happy with the help given . Thank you so very much.

Deb Duranczyk: I am the sister mentioned in an earlier review and totally agree! Connor was patient, knowledgeable, found discounts and a workable plan to meet our needs, all while managing other customers. A great story-on our 2nd visit, Connor was tuned in to a motivational team meeting when we came in and was excited to be supported by his team and team leader(s) while supporting us in real time! Way to go, A2 ATT!

cheryl hanewich: I needed to replace my old iPhone. I went to the Jackson Road store and spoke with Connor Proctor who was wonderful! I didn’t understand the new technology, all the plans, and all the billing lingo. Connor took a crazy amount of time explaining EVERYTHING, every detail, every different scenario, and all the billing. Since I was a line on my sisters plan it was complicated. I still had questions the next day and went back, and again he took all the time I needed to understand everything and was even able to lower the bill. He was SO patient and kind, I highly recommend Connor! Very honest and thorough, thank you again for such amazing service!

Margaret Nicolson: Very nice store. Connor P was very patient and efficient in settling up a new phone and transferring content from old phone to new phone. Highly recommend him and this store.

Valerie Athans-Papaioannou: Connor and Jake at the ATT store at 5609 Jackson, Ann Arbor, were extremely professional and helpful.They followed through on all our requests and made our experience very pleasant.Definitely recommend them highly!

SL Struble: This Jackson Road location is amazing to say the least! All of their employees there are “Top Notch” trained to answer any of your problems with ease. They are always to eager to help and such a pleasure to do business with. I would recommend this location every single time!

Christi Lower: After purchasing a new iPhone and adding a new line for my family, the AT&T associates assigned a "reserved" number, to my new line. Despite the hour I spent in this store, 3 hours spent on Customer Service & 2 more hours in the store, the "reserved" number associated with my account couldn't be activated. Since the "reserved" number was attached to my Apple ID, I could not activate my new device. The Store inactivated the number and assigned a new number. Now I have a track phone because my Apple ID is attached to a dead number and it will take a month to recover my Apple ID. Their error has cost me time and money and when asking for additional help, the manager of the Jackson Rd. AT&T store told me to call customer service...again.Go somewhere else.

guts: The customer service I received from this store aka Conner was out of this world above and beyond, worked with me for multiple days hours each day trying to get a product to work, I live over an hour away and would drive here and would do it again if I need anything else from att can’t express how amazing these people are at this store!

Megan Grammatico: My husband and I spent our Friday evening sitting at another ATT store signing up for Firstnet. We found out the next morning that the hotspot we had purchased from a private seller was considered blacklisted. After calling around to different stores Saturday morning this store stated they had one hot box available. We ended up making the hour and 15 minute drive (on my only day off at that) to this store to get our services set up. Jake and Connor worked with us to help get us set up with a new hotspot however part of this included having to call Firstnet customer care to cancel the first account. Jake took the time to wait on the phone for nearly 3 hours on hold- potentially losing out on commission sales himself just to help us. Even sent us out to get some dinner as we had been there for hours. Both Connor and Jake were able to get us setup and we couldn’t be more thankful for them. They were honest, trustworthy, personable and patient throughout the entire process. We’ve been through the ringer with ATT in the 8 years we’ve had services with them, it’s so refreshing to have FINALLY had a good experience. Even though it’s over an hour drive for us, we vowed to come to this store from here on out.Thank you Jake and Connor!

Shitanshu Uppal: Very satisfied

Betty Harper: Excellent service. There was a minor problem with one of the accessories I purchased (not their fault) and they returned with no questions. The manager CONNER knows his products and found me a very good deal and then he had extreme patience as he explained all the technology to me and got me set up and ready to solo. Thanks Connor

Jared Beaver: Conor was awesome! He was able to solve and fix the phone mess we came in with. He was very patient, detailed, and really resourceful. He answered all questions we had, and gave us deals we were really happy with!!

Brendan Howard: Connor provides fantastic customer service! He’s an example of how all folks in customer facing roles should present themselves. A+ experience!!

Resurrection Auto Rebuilders, LLC: Brian was awesome and saved me a bunch of money!

Chelsea Sheree: Connor was amazing! So kind, helpful, and patient with us! We came close to closing, and he was still so delightful to work with to trade in my phone. This is my go-to store from here on out!

Abraham Kaikkonen: Very awesome service fast getting my screen protector installed and let me in after hours as they were getting ready to walk out and still did the job 10 star rating

Sheri Clark: Our customer service representative was excellent! I think her name was Tikayla. She was able to answer my questions and guide us through changing phones and purchasing a watch. Both of which were trade-ins.

Alex Janowicz: Very friendly staff with excellent customer service! The woman who works there stayed an hour past closing to help me with an issue I was having.

sherry b: Needed a new phone but I had used my upgrade. Takalah was able to move things around in our plan so I had one. During the process my son had his phone service interrupted. Since I don't have social media she sent my son a message telling him what happened. Absolutely above and beyond.The building is comfortable, with many give aways and a comfortable television area. An excellent business 👏