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1. AT&T Store - East Lansing
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· 244 reviews
3201 E Grand River Ave Suite C, Lansing, MI 48912
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Joyce Wehrle: Representative was very helpful in answering my questions.
Noura Abdulhamed: Malik was awesome! He took the time to answer my questions and help me with my new device. Thank you!!
Laurie Dennis: Nice young lady helped me unscramble the settings I messed up. Too bad they didn't have the phone case. I can't pay 18 bucks for a pop socket
Melissa Green: When my sister and I went into the AT&T store on 3201 E Grand River to get our parents new cellphones, we had a great experience. While it took longer than any of us had anticipated, the staff at thattime gave us incredible customer service. Our experience in going into the store on Tuesday, January 24th was markedly different. The current staff at the location are beyond terrible. They are rude, dismissive, and unhelpful, especially to elderly customers.I first went into the store because my 80 year old father’s cell phone died. I was waited on by Mohamed M. I wish I could use the words that I really want to use to describe what a horrible person he was to deal with. He was not helpful in helping us understand what the options would be if it was a battery issue or what to do if we wanted to get a new phone. I literally had to walk him through the different scenarios because he gave ZERO help. Ultimately, since my father only owed on more payment on the old phone, we opted to pay it off and upgrade. When it came to activating the new phone, Mohamed M provided ZERO help. Gave no instructions and just told me that if I logged onto his Google account, he would be able to transfer his contacts. So we left. When I got home and finally got into this Google account, that did not work to transfer the contacts. So then my sister went back to the store to assist my father. She interacted with whomever was Mohamed M‘s female colleague (did not get her name) who was equally as terrible and unhelpful. And then they had the utter audacity to say that if we returned the phone that they did not help us activate, it would be a $55 restock fee. ABSOLUTELY NOT!! My father had words with them and then my sister and father went next door to Batteries Plus where they got great service. If I could give them zero stars I would. But since I can’t, I will just make sure to NEVER use that location again.
Alysia Green: This store has terrible people working at it who are completely unhelpful and willing to take advantage of an elderly customer. My elderly father went in because his cell phone died. They talked him into upgrading to a new phone (he was due) however his contacts never synced to the email associated with his account so we were unable to transfer them. When I went back with him to get assistance Mohamed M (who had sold him the phone) and his female colleague (unfortunately did not get her name) told us there was nothing they could do about it. They recommended we go to Best Buy and get a new battery for his old phone and then manually enter his contact list into his new phone. Why would I go to Best Buy when you sold my father the phone??? We were given no other options, recommendations or suggestions. Neither of them even tried to help us sync from his email or anything. Then had the audacity to say they would charge a $60 restocking fee if we tried to return it. Which was never explained to my father when he purchased it and is not indicated anywhere on the invoice or receipt he was provided. Very happy to take my fathers money but flippant when he required assistance. We have had nothing but problems with this store including with this upgrade. Thankfully we were assisted down the street by the friendly staff at Batteries Plus. I wish I could leave a zero rating. The treatment at this store was rude and dismissive and we will never use them again.
Andrew Hyde: America is the worst ATT employee I’ve ever worked with didn’t help me at all made me feel worthless
Connie S: I ordered a new $1,000+ phone from this store. When it arrived I took it to the AT&T store in Saint Johns to have the information on my old phone transferred to the new and the new one activated. I was told that the Saint Johns store could not help me because I didn’t order the phone through them. Neither did my nephew but you helped him no problem two days earlier! I went to this store near Frandor and they told me they would only activate the new phone but would not transfer the information from my old to my new phone. Really? You just did it two weeks ago for my brother. This store near Frandor told me I had to go to the Apple Store for help. Both of these stores have terrible, horrible customer service. For God’s sake do your fricken job! And if you aren’t going to provide customer service then get the hell out of that position and let someone have the job that will provide great customer service instead of standing around doing nothing!
Matthew Fryover: Fast and friendly service with a smile, I appreciate that
Niki Wolff: Great service.
Wai Fung Lam: They don’t know what they are doing. We asked to get a simple cellphone plan; but we were enrolled in a data plan that does not include calling. They said they couldn’t change it and asked us to drive 40 minutes to a corporate store in Jackson to make the change. Well, the address they provided was wrong, of course. When we got to the right store, people there said they couldn’t change it either and asked who told us to go there!!! Interestingly we were told that this East Lansing store is notorious; it is as if it was our bad luck that created the mess. How can AT&T allow such a lousy authorised dealer to continue?
Deanna Demick: America is AMAZING!! She was so helpful and was proactive and told us to take pictures of the lifetime warranty on our screen protectors. I wish all agents were like her!!!
Ginny Blakely: Clean store! Good hours and helpful staff. I worked with America to set up my new phone, she was helpful and knowledgeable and made for a good experience in switching/updating phones! Thanks, America!
Jason Harris: Very helpful sales rep.
Laura Brock: Me and my partner just moved to Lansing a couple of weeks ago and needed WiFi installed in our apartment. We walked into the store and immediately good vibes were presented by Allysha, she was super helpful and nice, she also explained everything with great detail and assureness she was a delight to work with
Samantha Le: Alysha was a wonderful rep. Extremely friendly, helpful, knowledgeable, and trust worthy. She helped me resolve my issue very quickly. I have been an ATT customer for 15 years and she made sure I remain one!!
Corey Washington: We worked with allysha to get my exchange student’s phone reconnected. She is helpful, knowledgeable and supportive. Overall, a great experience.
Doc K: This is my go to place to get issues resolved. Sometimes the online instructions and customer service is very confusing. This location always has friendly people ready to patiently work through the problems. Cassidy is a superstar. She dives right in to help you out and makes things happen.
Joe Pawlowski: Helpful
Julie Konieczny: My family of 5 needed to change over to service with AT&T. We also had a broken phone which needed to be replaced with a new one immediately, purchase of a flip phone for our 13 yr old, and two other new phones. This was a huge process and took 2 visits, but this was due to some significant obstacles that came up. Allysha (@ the Lansing, MI store on 3201 E Grand River, STE C) was amazing! She was patient, personable, and above all else, problem solved in a way we could get the best deal for our family for our needs.
virginia winton: Elisha is phenomenal!!! My son upgrade from Samsung to the IPhone 13 and she was there from beginning to end. Super friendly and realistic. Will absolutely be back because of her knowledge and expertise.
capital loop: Helpful great customer service.
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Cell phone store
2. Verizon Authorized Retailer - Team Wireless - Lansing
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· 1122 reviews
440 E Edgewood Blvd Ste 4, Lansing, MI 48911
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Robert Holmes: Very happy with my latest trip to TEAM Wireless. New Samsung S23 Ultra and all the fixins' for a decent price. I've been in the TEAM Wireless store for other things over the years, they are my go to wireless store.
Courtney Kamyszek: David at Verizon was phenomenal. He had our phones switched to new ones and completely transferred over within an hour. We were happy with the entire experience.
Cicis Cleaning: He is very nice great customer service
Rebecca Barnes: Blake was so patient and knowledgeable in my journey of purchasing an iPhone! I’m very excited to finally have this product. Many thanks to Blake, for helping me make this decision.
ruth knight: Needed new phone. Always liked Verizon. Not disappointed. In and out with in hour. Blake took good care of all my needs.
tony evans: Excellent service every time I've stopped by
Larry Cook: Staff is positive effective and efficient
Chris Miller: Jason made adjustments in my behalfAbove n beyondand stayed after closing time to make sure I’m satisfiedGood service
Candice Campbell: They are very friendly and help you with no problem at all.
Kent Williamson: Excellent staff and service at this Lansing location.
Pat Jenkins: Knowledgeable speed and accuracy
LINDA BEEHLER: I always get excellent help at your facility. Wonderful and caring people.
Margaret Janisch: Blake at Verizon was helpful, friendly and efficient! Thank you for making my transaction go smoothly.
HANDGNR: Blake was very kind and knowledgeable, he assisted us all the way through the process of getting new phones, watches and an iPad. Really appreciated his interest in our satisfaction
Catherine Powers: DAVE IS THE BEST GUY TO GET IT DONE AND HE EXPLAINS EVERYTHING HE HAS A GREAT PERSONALITY AND I TRY TO MAKE MY APPOINTMENT WITH HIM AND BEEN WITH VERIZON FOR MANY YEARS
Eric Fetrow: Great service and knowledge team !
Leah Hayes: Jason was so helpful and patient with me and my mom. It has changed my view on customer service with Verizon and I’ll never be going back to The Apple Store. Well done sir.
Teresa Yeakey: I went in for a screen protector and they found the right one and even installed it.
Martha` Schwab: I always get excellent service at this store.
Erich Buchner: Blake was very professional and showed dignity and respect. Helpful in product knowledge, device setup and activation. He is a true asset to your organization.
Paulette George: The expertice and efficiency was phenomenal.
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3. T-Mobile - Lansing charter township
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· 117 reviews
2959 Preyde Blvd, Lansing, MI 48912
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Jewell Miller: Rated Dominic a 1.. Remember, Good service is Good business.& future recommendations. Empathy & paying attention are key. Epic fail, learn from it. Not a good experience or helpful in any way.
Paul Jasinski: I have to a 2 other T-Mobile stores to take care of an account change I was trying to make without luck. Came by this location and had Brittany R help me out. She instantly understood my issue and resolved it without any hassle.
Pamela Hunter: So far, so good. heads up, If a subscriber to T-Mobile , Staff will allow WiFi download ( your account gb) in the show room. The WiFi is blinding fast. about 10 to 15 minutes for 22 Netflix shows.. This is fast compared to local library.. 3 minutes of time for 30 mins. and at home the Time for 1:45 hour program was 32 minutes Addition: .. Did download at office on West Saginaw, Lansing. 30 minutes ofNetflix program, downloaded in 15 seconds. That is 2 minutes per second. Wow!
Christopher Parks: Nice great people
Resisfutile Borg: Nice place great people
ken pardee: The worst Experience. Total garbage no help super slow. And a total fail on service
Lauryn Love: John, the assistant manager, was rude and very condescending. He kept repeating the same thing over and over again and wouldn't listen to my concerns. It was so bad, that when he told me to come back in after I spoke to the customer service line and he could escalate the ticket, I stated I would not because I wasn't going to be dealing with him again. Brittany was very nice and tried to understand the situation as it was a complicated one. She is the only reason this store is getting 2 stars instead of 1.
Liz Thompson: Shay was the best. He fixed the problem I was having with my account in like two seconds, and found me this awesome add a line deal. Highly recommend!
Emma Polski: The staff was so friendly and helpful.
Antoni Williams: Customer service was great today. Still great fast service several times over.
Michele Londo: The staff is always helpful. Even months after the sale of I have a problem with or question about my phone they work to help me.
DieMrCupCake: Was also given false information about a promo from this location. Not very happy with Tmobile at the moment.
gary henderson: Nice store great staff. Very helpful
Alexandra Seitz: THIS T-MOBILE IS WHERE ITS ATRobert helped me trade in my phone and switch over everything I needed. It took awhile but he did everything and even changed my case for me after he already put it on my new phone. Michael helped with my SIM card and was also very helpful. While we waited for the phone to update, Robert was friendly and conversing with me as well as the other customers waiting on their phones. Nothing but good things. Thank you guys so much for your help!
Sammantha Palmer: Just left this place after Robert assisted me. I left happier than I thought possible. It can get tricky sometimes for me to understand things at phone places but Robert was funny, patient and explained things well. I was in and out with exactly what I needed plus extra and I barely broke the bank. Thank you again so much! Very happy with my experience today and I will keep recommending TMobile to my friends and family.
Katrina McGinnis: The person who help us new what she was doing..very friendly and the store was very clean
Xalma Palomino: Every time I have been to this T-Mobile location, I've had nothing but great experiences with customer service.
Liz: This is my preferred location. Everyone here is super friendly and helpful. I was there yesterday and was in and out in under 5 minutes with what I needed.
Chloe Secor: Very helpful and knowledgeable employees! I'm always happy to go to this location.
Brian Johnson: This place is terrible workers are lazy and lie to try to get out of doing anything to help you. Can't stand going to tmobile.
Teresa: Really wasn't ready to help me and my family. Was at this place 4 different times. Seen someone new every time. Not happy it's been 2 months now and still nothing done.They sent me home to order. I tried to order many times and everything's it's been a joke. They told me at store and online that my 7plus iphone was a 1000 trade in. So tried to order new phone the one I needed they didn't have in stocks so set me home yet again one store and this store and told me I'd save all the fees doing it that way as well. So I'd order the phone but I called at least 20 or 30 times for help then they tell me I have to do it since there stock is different too. They all told me the 7plus was still 1000 trade in then I'm told it's not and a bunch of bull. I haven't had a phone since April/ May yet I'm still having to pay for it. As well as I can't set up auto pay to save the 15.00 a month cause nothings right and fixed. I'm sick of this! Why can't someone help me. Tmobile what's the deal since you merged its a night mare again. Help!!!GET ON MY ACCOUNT AND HELP ME!PLEASE.
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4. AT&T Store - Lansing
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· 88 reviews
6715B S Cedar St, Lansing, MI 48911
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Maleaha Smith: This is the best store. They go above and beyond even though I have my identity locked they still helped me get it done in a easy stress free way
Stephanie Gregg: Excellent customer service! Kudos to Michael for his problem-solving skills.
Thomas Stewart: The gentleman’s stayed longer then they were open cause I confused on why I couldn’t upgrade and add another line. The store I went to prior to just got pushed us away and didnt even try to do anything cause I was making all the calls to customer service, I’m so glad trying again/ just ask questions why. They stayed there and figure it out and treated me like I was needed and not pushed me way. Thank you’ll, I’ll be back soon
Lashavia Glenn: The staff was very nice and knowledgeable. We worked with Michael and he was so personable and helpful. He took care of everything and made sure we had everything we needed! It was quick and easy
Almaz Woldegabrel: I have had hard time to get services with the people on the phone but I went to store close to my houseThe girl name Valoric helped me a lot
Kim Kramer: Everyone was very professional and knowledgeable! This will be the only AT&T store I go to!
Deedra McKissack: They are awesome and really knowledgeable! They were an awesome help when I was porting my number over. It was a complicated process but they were amazing!
Fred Dannemann: Guys really got me out of a jam! Awesome
Eric Miller: I drove over a 1000 miles from Texas to come to this store. Before I got here Alex and Valorie were a great help over the phone to insure they had everything in stock and would be able to help me before it got there. Once I walked in Erin wax there to greet us at the door and was a great help through the whole process. He was able to provided us with all the devices we were looking for and their accessories. He even was able to help reduce our monthly premiums with was something I didn’t even come for I would recommend this store to anyone in the US!
Jack Johns: Michael W. literally turned my whole day around. I can’t thank him enough for saving me and getting me back up and running in the shortest time possible.
Alec Kruscke: This man is LEGENDARY! Michael was extremely helpful and friendly. The process of moving from Xfinity Mobile is a true pain, but Michael made it a breeze. I could not give more praise for his professionalism and charismatic personality! If you have questions or need help, he is officially my go to Sales Representative.
Bruce Ellison: Complete professionals! Love my experiences with this store.
Luna Lovegood: They were great and very fast
Jeffrey Ellis: I'll never quite understand these stores. I mean okay, they are needed. So I'll live with them. No slight to the help. They are well trained. But are controlled by their job daddy.
THE AMAZING TV: Very nice and so helpful
aumon dansby: The representative Michael was extremely helpful and patient! As I was trying to decide on what headphones I should get for my iPhone. He also assisted us on exchanging the headphones that I did get because one of them was not working. He stayed past closing time. Awesome customer service!
Sheri Clarke: The store was empty when we arrived within the last hour of the day. Alex and Michael assisted us with two phone upgrades and a major change in our plan. They were very helpful in giving me a quote for all the items and obtaining a discount through AARP. When we mentioned that we had a low tire notice, Michael went above and beyond by offering us the use of his personal tire pump, which was in his car. He then pumped up our tire for us. Both staff members were exceptional regarding customer service and we will definitely be back to this location.
Avery L: This location is terrible! The female employee didn't greet us with her name and refused to assist us. She is so terrified of a potential bad review or survey that she refused to help us with a warranty claim and wanted to make it an insurance claim on a phone that is less than 3 months old so she can outsource it. Gave us a website and when we called her out on it she said there was nothing she could do for warranty or insurance. We even tried to give the website a chance and it literally referred us to the at&t store. Definitely calling corporate to complain
Dane Songer: They don't tell the truth. They use deceit to trick people. I don't recommend this place.
Key Israel: Update…I received a call from Chris to address the concerns I expressed in my review. Chris did an excellent job addressing my concerns. He explain why some of the things I mentioned in my review occurred such as fraud with IPhone 13 Max pros and offered to look into the 30% discount I found online. Excellent customer service and one of the few companies that actually read the reviews and follow up with their customers. Thank you Chris for the reach out.I came to the store to upgrade my phone and that went fine. While I was there, I was given an offer to purchase 3 items get one free. It turns out that there was a better deal available online and I could get 30% off if I bought 3 items. I paid $111.30 even with the free item but if I was given then 30% off, I would have only paid $92.75. That is a $18.55 difference and I would have preferred the 30% off. Sale reps should always search and offer customers the best deal if they want to keep them coming back as a customer. I will probably only shop online from now on. The only reason I went to the store was because my order was canceled online and I was told I had to come into the store to verify my identity which I thought was inconvenient as well. I never had to upgrade at a store when I had Xfinity.
Sharon: Nice when I was buying a phone but after I got my phone they would not give me credit for my phone that I was turning in. It was new. They knew perfectly well what phone I was turning in and proceeded to continue to tell me that I would get credit for it when I bought the S20 What a nice way to scam people in to buy phones and jacking up the prices of their purchase.Firing a girl for doing what her manager told her to do. That's pretty lame. Totally dissatisfied the reply I got was "oh well"😡" Really??
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5. AT&T Store - Waverly
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· 240 reviews
5409 W Saginaw Hwy, Lansing, MI 48917
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Leonard Taylor: Excellent Experience
Frank Zamarripa: Came in to upgrade my phone. The temp worker there literally sold me the phone. No set, very little help. About a week later, my new phone gets it's first over the air update. Completely bricks the phone. Not able to get past the download screen no matter how many times I reboot. I take the phone back to the store. I am with in the return period. He says he does not have any s23 ultras ( they have them on the store's website) and can do nothing for me. Literally refers me to UbreakIfix store down the road.If support means anything to you, stay away from this store
William Voorhees: Always helpful
Esmeralda E. Perez de Lopez: They are small but mighty. Great staff.
Mark Dugan: We came in to add a line to our plan, Mohammad greeted us immediately and was very helpful, he even helped us get a better value by combining our individual insurance policies all into one package saving us money on the new line we just added! That is some excellent customer service right there! Thank you
Tom Ferris: We needed to replace a phone for Riverwalk Theatre. We were unable to activate the telephone by calling AT&T customer service because they had mistakenly entered wrong information into our record. They referred us to the local store. Alyshaa was great! She activated our new phone immediately, and was able to correct the misinformation in our record. I’d give 6 stars if was possible!
Keith Boyd: Very rude.
Denise Urbain: We worked with Alicia (hopefully we spelled it right) and she was amazing. Very helpful, knowledgeable, and nice. If we need any AT&T assistance again, I know where we will go!!
Evelyn D'Haene: The ATT on Saginaw high way Lansing Michigan has the worse customer service. Black people please don't go into that store to buy anything. I went there couple weeks ago to buy a charger for my kids iPads, I told the guy there the brand and make yet he sold me the wrong chargers.I went back to exchange and the rude little Hispanic girl was yelling at me saying that she doesn't make the rules and actually took my charges and wanted to keep them.They're rude and have poor customer service and now I'm out of $89 and didn't get the charger that I wanted. Black people please stay away from that store they're rude and they'll essentially steal your money and rude customer service.
David Campbell: Found exactly the phones we needed and with the 3 yr plan an awesome price. We have been with ATT mobile phones for over 30 yrs. The staff was very helpful.
Rosalie Bannasch: Our representative America was wonderful today! We walked in about 45 minutes into opening on a Saturday to find one representative helping customers. Kudos to her for keeping her calm, being kind, professional and personable.We witnessed a couple impatient/unkind customers come in and America handled this with ease.Thankfully, another employee came in while she was helping us. I’m not sure if it’s common practice to have one employee working at opening on a Saturday, but more people could have been helped and wait times may have been better with two.
Shawn Krauss: Allysha k was a huge help along with the rest of the team they helped me alot
Angel Baby: Allyshaaa❤️ She was awesome! I walked in to bring my phone over to AT&T from metro and walked out paying a little bit of nothing for a new IPhone 12 Mini and I’m in love with it already.She was very nice and comforting. Even though it was just her in the store she was able to accommodate everyone in a timely manner. She was very awesome! Thank you again for everything!
Terry Goodwin (HAYROD): I was in and out in twenty minutes and they were all working and stayed focused on the individual that was dis zzz
Michael Curley: Wonderful Service! Terrific representative that took great care of us. We were able to determine what we needed and the entire process was a positive experience.
Daniel Richards: Great customer service and excellent product selection. Staff was extremely helpful.
Bettie Hoppe: They don't pay attention and or act like they care about what ypu need
Alexander Demick: America, your were amazing today, even with my kids going nuts in your store. Thank you
Joe Duffied: Very poor customer service sales girl had no interest in helping us because of the poor customer service we're going back to t mobile were they know how to treat customers
Michele Lynn: America is, hands down, the most considerate associate I have ever met. I had to have a phone to use for work and was without mine until America found a solution to make sure I wouldn’t have to spend a ridiculous amount of money and time on a phone I wouldn’t be happy purchasing. Thanks for your kindness and empathy in this matter. I can’t thank you enough.
Anne Miller: All the sales rep were very helpful
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6. Boost Mobile - Lansing
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· 277 reviews
3330 S Cedar St, Lansing, MI 48910
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Harry Jackson: The people where really helpful and had what I needed
Riko Suave: Meh. It is what it is. Not the most helpful but not the worst customer service I've ever received. You get what you pay for here.
Sylvia Boyd: ALWAYS Great Customer Service!!!
David Lee Lambert: A family member purchased a Boost mobile phone here. However, Boost stopped accepting payment in person at this location a few months ago, and for at least the past four business days Boost has been unable to accept payment online for her phone service. Last Thursday I called customer service, after being unable to pay via the website, and waited for at least a half-hour on hold without talking to anyone. Today I called, did talk to someone, but was told that there is an "internal system issue that doesn't allow to apply any payment by phone".
James Fineis: I have been paying so much for my cell phone that I am thinking about getting a landline and answering machine
Tyonna Williams: It's was good 👍
Nitro Nikki: NOT just a Boost Mobile, but also a small convenience store. Cute lil smoke supplies, drinks/snacks, decent location.
Jeff Leikam: Good deals
AGV backup gmail: Skyler was amazing at the 3330 Cedar location. I wasn’t quite understanding how the plans worked, and she patiently and kindly explained it to me like 5 times. It was a breath of fresh air to speak to her. Especially since I had been to two others Boosts in the area and they, “weren’t able to help me.” As a customer who has struggled with customer service people, I wholeheartedly think she deserves a raise. Especially for how she handled me and all the other customers in the store. Thanks so much for easing my anxiety and helping me so quickly & efficiently, Skyler!!!
Tdawg Savage23: Best place to trade in phone
Karla Darnell: Very nice place and the staff was friendly..
Darkness Sisson: I personally use Verizon so my visit to this location was me taking a friend there so they can pay their cell phone bill
Janine Lake: Ashley is the best. She is my go to person, when my phone is messed up.
LISA MILLER: BEST PLACE TO DO BUSINESS
Daniel Peeler: Great for lottery and payment center
Pam Rymanowicz: Staff seemed rather lazy
toni moore: Girls are very knowagble
David Stevens: Friendly help!
Joanna Hale: Good customer service
Sandra L Green: Which store I had to go to two different stores to get what I needed and they still didn't get it right!
Dawn Pesino: Had a line had to wait
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7. Boost Mobile - Lansing charter township
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· 43 reviews
2102 N Larch St, Lansing, MI 48906
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TheDonCrazePhaze: Solid
Robert Brown: Itzy you are awesome 👍👍Thanks for helping me so quickly and easily 🙂I've had many problems with boost stores in this city. Boost has many bad policies. I think that Boost is still the best overall for an Android phone in Michigan or west Virginia .I hope you become a manager someday soon Itzy and teach others to be proper customer service agents.5 outta 5 stars for u sweetie⭐⭐⭐⭐⭐New card install and instructions on how to switch storage from phone memory to cardWell done ✅
Michael Brown: I qualified for acp. I went to the store because the boost care line said has to be in person. Well I went in person they said has to be online. So basically they spin you to you stop pursuing what you originally set out to accomplish
Mark Chunn: Not very helpful at all not to mention a very shady area of Lansing, will not return to this location again
Jay Contreras: Staff was rude over the phone
Spring Seder: always! Love that even after my phone is off I can still receive calls and text I just can't make any outgoing text and calls.
Cassidy Young: Was told by (unprofessional and rude) insurance worker ladies that the Boost employee would return in 15 minutes. Came back 20 minutes later, still no where to be found. Waited another 10 minutes and still nothing. Definitely won’t be returning, I beg of both of these businesses to find more professional and polite employees.
Lucas Schartzer: I came here for the insurance for my car not a phone ..but they was the bomb dot com
Steven Martin: Didn't even want to give this place 1 star the lady that work at this boostmonile is lazy and rude. The only thing she will do is take payment and activate the phones your job not that hard lady
Loretta Johnson: Staff is very helpful
Nette W: Not very helpful
cj wilder: Refused my service for not wearing a mask when representative was not wearing mask as well
Maggie P: Customer service was top notch,!!
Karen Felan: I love boost mobile, I've been with them for many years. They have great plans. We have 4 on our family plan! They have great customer service, and great coverage too.
Rachel Wahl: I called because I was having issues with the main Boost Mobile care number and instead of listening to me the woman kept talking over me and wouldn't listen to a word I said.I literally was unable to finish a single sentence. Clearly she just wanted to talk over me until I hung up.
Ann: Ok place
Randy Barton: Affordable
Pebble “Pebbles” Stone: My favorite store
David Wiersma: Please hold and never picks up.
Tiffaney Hanchett: Love Boost
Martin Cosneros: Be a lil more understanding
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8. Mobile Tec Wireless Willow Llc - Lansing charter township
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· 3 reviews
800 W Willow St, Lansing, MI 48906
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9. CPR Cell Phone Repair - Still Genius! - Waverly
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· 318 reviews
6334 W Saginaw Hwy, Lansing, MI 48917
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Christine Miller: My son brought in phone saturday was able dx problem and offer solution. Very knowledgable and great service
Dana Schafer: I have always came to genius phone repair because I have never been let down. Just had my daughters phone screen fixed and after we left there was an issue, came back and he fixed it for us right away. Thanks Lucas!! You’re awesome.
sarah clements: I always go to this phone repair shop because I’ve never been let down! I feel like I never get ripped off and the service is always amazing. the staff seem happy and are very helpful. I’d like to make sure to give extra appreciation to the young man that helped me- you rock!!! I’m so sorry I forgot your name, I’m just so excited to have my issue repaired without ruining my plans!
Ashley A: If you need anything fixed go see Lucas!! Everywhere I went for help tried to convince me to just take a huge loss. This calm cool collected man didn't waste any time giving me options for my phone and ultimately saving the day! He is an honest and hard worker!! The world needs more people like him!! Thanks again dude!! CPR repair is my new go-to forsure!!
Martin Weidman: The service was great polite and didindeed help me start a new phone notnormally sold at the store
brandon sober: I had great experience and they fix my phone
Debra Elswick: Both Mike and Lucas were very patient and helpful with us, as we are not very technical people.
Terry Stewart: The team working was very friendly and made quick work of an iPhone screen repair. Price was fair and I would highly recommend taking you devices to Cell Phone Repair if you need work performed.
Asia Gamboa: new management and overall great customer service! went in to get my phone screen replaced and it was done within an hour and 30 minutes
William Amundsen: CPR is fantastic! I took in a cell ph. this morning with a shattered screen.I was waited on immediately as there were no other persons waiting. The techie installed a new screen and screen- saver and the charge was economical.Bill Amundsen, Lansing, Mi
Content Creatives: Mike was very engaged and knowledgeable on what to do and correctly diagnosing trouble areas with my device which happened to be my Home Screen Button on my iPad Pro
Levi Jackson: 5 out of 5 stars here, my phone was broken, it was fixed in a timely manner. The Employees were very polite and professional. If you have any issue with any device i recommend them
Amanda Dunham: 5 stars is not enough, Mike was absolutely wonderful. He was able to transfer the information from my liquid damaged phone to my new one. Truly astonished & sooo sooo thankful that people like him exist. He was also polite & courteous to my inquires, which is not very common, especially nowadays. Please do not hesitate to come here. You will be so happy you did!
Tyler Banner: Great fast service and knowledgeable staff made the experience very pleasent. Great turn around time. I couldnt be happier with the experience.
Teresa Williams: Fast and awesome service!!!
Surjit Singh: Cell phone needed a new battery. These guys did an amazing job. I recommend them to all without reservation.
Amy Pacino: Had my phone for 2 weeks, no communication, my husband and I had to call for updates. Still never got fixed. We picked it up and went to a different company.
Chad Cunningham: Excellent customer service, great work on phone repairs and a nice selection of refurbished phones for sale. My phone was repaired to like new condition. Highly recommended!
Jason Osbeck: Very helpful and friendly.
Paul Whitlow Jr: These people are freaking awesome! I'm glad I found them, they are a life and phone saver!
Danielle White: If I could write no stars I definitely would they deserve ZERO. Whoever I spoke with on the phone was extremely rude and unprofessional and then denied service to me (when I was only calling for pricing anyways!!!!)
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10. T-Mobile - Waverly
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· 52 reviews
5330 W Saginaw Hwy #217, Lansing, MI 48917
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Tomiko Stevenson: Great Customer Service!!!
Susan Newton: With held information when I came to discuss my phone and contract. After I chose a different carrier and got a free phone they said I had 2 phones with the same number. NO the first phone did not operate correctly and they replaced it . Now they are still withdrawing payments from my bank. Very disappointed in their customer service over the past 3 1/2 years.
Antoinette Johns: This place has the best dang hotdogs,burgers and chicken items plus their fries are oddball shape but they are so tasty good you can't help to not want to order more !!I wish i should of ordered more to go!the service is above excellent! Friendly and helpful and jolly! Gotta go back again soon!!!
Leona Keys: Amber A. answered several questions I had concerning my T-Mobile plan. Plan on coming back in a month or so to trade-in for the new Samsung S-23+ thru Amber when it comes out in a month or so. I really appreciated her help.
Kristin: This place has become completely useless. Why don't you offer screen repairs anymore? Doing business with TMobile makes me miss Sprint even more.
Mary Ellen Lowe: I've been with T-Mobile for over 19 years and the best part about them honestly is customer service. I had to go into the store last night and they were super helpful, patient and informative even though I was the last customer and it was already 10 minutes past. I really do appreciate that about T-Mobile and now T-Mobile coverage is all over the US. I recommend them highly and we have four phone lines to prove it!
Esmeralda E. Perez de Lopez: Great service, they remembered me when I came in, and they work as a team to help me.
toni moore: Extremely un friendly staff, no concern with issues, put me off like a lepar because I don't have a contract, However my account is on auto pay, I'm not of a high enough priority, Oh well not every one is important to them, short and ot sweet.
Jonathan Longabaugh: The representative at this store ROCKED! She is very experienced with working with special needs. She was knowledgeable and took care of my needs! :)
Susan Jensen: Very helpful and patient.
DAVID L. MALHALAB: Samsung Cell Phone - Samsung Promotion..I was supposed to get was changed - misled by employee...very upset.....
Kathie Mctaggart: They r always very helpful and willing work! Thank u so much!!!
Debbie Fenton: I was so impressed with the technician and all the employees who helped me with my phone. They tried everything to try to fix my phone and it was determined that the phone was defective. They replaced my phone and helped me transfer my information. Their patience and knowledge was fantastic! I Wii definitely recommend them to my friends. Thank you everyone!!
Lorena Escamilla: Great service
Jo Ivy: One should not have to drive 1.5 hours to get a screen replaced..Every location should have that service. Sprint had much better customer service..miss that.
Colleen Horan: the clerk knew exactly what the problem was, and download what was necessary. He saved me a trip of going to the local repair store.
Ronda Ballman: It was okay
Sundar: Prompt service.
Dan Ball: Waited over a hour and a half. There were only two couples ahead of me and 1 staff helping each of them. If they wanted our business, they could have let us know we might have to wait over a hour and a half.... staff was not knowledgeable with basic questions asked. Will not be going back
Jack Faught: They are always very helpful.
Rose Shaw: Customer service at this TMobile location is always great. I came in to pay my bill and asked for help with getting my phone voice to work when I use google maps. The staff person that helped me got the voice to work in the store, but when I tried to use maps when I left the store my phone volumes were all turned up as far as they go but I heard not a sound on how to get where I was going. I did everything the staff person showed me to do and it still doesn't work.
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11. Sunshine Cellular - Lansing charter township
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· 10 reviews
1026 W Saginaw St, Lansing, MI 48915
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12. T-Mobile - Lansing
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· 125 reviews
438 E Edgewood Blvd, Lansing, MI 48911
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13. AT&T Store - Lansing charter township
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· 65 reviews
1030 Trowbridge Rd, East Lansing, MI 48823
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14. Boost Mobile - Waverly
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· 205 reviews
4405 W Saginaw Hwy, Lansing, MI 48917
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15. T-Mobile - Waverly
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· 205 reviews
5853 W Saginaw Hwy, Lansing, MI 48917
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16. Boost Mobile - Lansing
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· 21 reviews
6100 S Cedar St, Lansing, MI 48911
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17. Verizon - Waverly
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· 384 reviews
5202 W Saginaw Hwy, Lansing, MI 48917
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18. Metro by T-Mobile - Lansing
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· 18 reviews
5100 S Waverly Rd, Lansing, MI 48911
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19. Target Mobile - Lansing
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· 1 reviews
500 E Edgewood Blvd, Lansing, MI 48911
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20. Metro by T-Mobile - Lansing charter township
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· 58 reviews
2121 E Michigan Ave, Lansing, MI 48912
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