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1. Auto-Owners Insurance Co - Lansing
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· 32 reviews
6642 Millett Hwy, Lansing, MI 48917, United States
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Josh ziggy: Do not use this company! Half the people who work here are ignorant. They steal your information. I've reported them to the BBB with valid facts! Trying to reach cooperate is like trying to find a needle in a haystack! Please review them on the BBB page! Find someone else! You'll spend months trying to get them to pay you for damages that there insurees cause!
Jennah Rancour: I got insurance for a 3rd of the price with gieco the staff was pleasant though
Buzz Betz: What a joke ! Jen Sclier should not work here. I had one of their insured run into the back of my brand new truck. He was a super nice guy ! however Auto Owners is terrible Suggesting I should drive my truck that is damaged. She wont even follow up with repair estimate. And wont return phone calls. The way I look at it, Is when you sell insurance you will meet your future customers, like me. This is the nature of your business. Now were locked in with your company. Then you us ignore and hope we go away. I understand from speaking with a former claims adjuster that you are trained to absolutely do anything to not pay claims. This is why when it comes to insurance claims I always lawyer up and keep notes. Yes they take 60% you will get 40%. This is the only way I have ever felt I have been treated fair. I know what the repairs cost and the diminished value is. $5000.00 is fair and reasonable. I can honestly say I would rather this accident never happened because I don't feel any more ahead even when I receive my $5000.00 claim.
Kevin Boynton: Had to file a claim and it couldn't have gone any smoother! Kudos to Auto Owners. They are awesome! 😃
kagan mateo: I ended up dealing mainly with the call center individuals rather than the agent. I found the people at the call center to be professional, polite, efficient and cordial. I never had to file a claim (Yeah!) but imagine I would have experienced the same level of service. If I ever need auto insurance in the U.S. again I will use Auto-Owners without hesitation.
Diana Heath: Freindly,, fair and knowledgeable. We have had them for over 25 years
David Hall: Great place!!!!
Thomic Andrzejewski: We're fair and great to work with. Thank you Auto Owners for helping me thru the process of filing a first time homeowners insurance claim.
Melvin Thomas: Terrible experience rarely do I i get to see an actual agent, all one see is sercurity guard. Always a run around,...go here, go over there, let me call someone for you...Geese!!, their Very unprofessional.
Mike Flatt: Critical:Responsiveness,ValueTake advantage of my mom 80 year old had file a claim once in 30 years been in lock done had leak in cottage and they won't cover anything and tried tell her they would not give that much better not make claim I think you're much better off with a reputable reputable insurance company
gymnastic lover: I canceled car insurance and call for 2 weeks to get copy of house policy they have called ID so they never answer me call 2 3 times a day left to message to email it to me Didnt get called main office she called they has a smart attitude for calling mail office been with them for atleast 15 years
NikkiNicole: Always professional and polite on the phone. Handle my needs quickly and efficiently
Ha.нυѕѕĸa: Greace service and lovely people
Walt Bohn: They do not show up phone number on their stationery which comes from their headquarters or home office
Randy Pierman: I pick up mail from them. Nice people.
SHERRIE HAYGOOD: In Warner Robins GA The Greenway Agency is my Auto-Owners policyholder . Everybody is so eager to help with any situation I may have to ask them about ! Whatever the question it's always taken care of efficiently and quickly ! They are good friendly Christian people . . . You can always tell a tree by the fruit it bears ! Oh yeah ! You might also like to know they have the most reasonable rates anywhere !
Ketan Chaudhari: Do not BUY any insurance from this Firm. You will not get any thing COVER when you will need to. Their Adjustor are biased and will make you run arounds till you give up basically. Their Office will never return your call as courtesy. Stay away from this place. Only true colors of them will be shown when you need to do claim to cover the damages which should been covered by their Policy. Mark my words best not to buy any POLICY what so ever from this SCAM BUsiness. Business Owners stay from this Insurance Company.
Pine Creek Services: I am looking to switch companies anyone have recommendations other then this place?
J Dub SnoBunni: The no problem people
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2. Auto-Owners Insurance - Lansing
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· 2 reviews
2960 Ena Dr, Lansing, MI 48917
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s. waters: Only automation,,can't talk to live people,bad hours ,long msgs, expect to spend some time on phone and recalling,didn't list mail address,hung up,my advice google it,,
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3. Auto-Owners Insurance Co - Waverly
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· 14 reviews
544 Cherbourg Dr # 200, Lansing, MI 48917
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gary burrill: Auto-Owners is an excellent insurance
Jose McClure: Better than Allstate, Progressive, Geico or State Farm...but there are better options out there if you keep your eyes open
David Barncard: Fair
Pine Creek Services: Slow company vary non responsive and pass you off often on the phone.
J Dub SnoBunni: They truly r, "THE NO PROBLEM PEOPLE!"
Katelinn Boshell: Love it here. everyone is very friendly day and are very willing to help you.
Michael Vader Misner: Insurance
Jason Gretz: Large and open
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4. Great Lakes State Agency - Lansing
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· 18 reviews
4800 S Cedar St, Lansing, MI 48910
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Laura Crossman: Brianna is terrific!! She has provided the best assistance in coverage for both my homes - she is friendly, knowledgeable and outgoing. Great Lakes State Agency offers the best rates and coverage around - I definitely recommend!!
Linda Hermann: My Agent Michelle Coy is awesome. She got us all set up quickly and efficiently. I am so glad we switched to your Agency. We couldn't be happier.🙂
Tamesha Curtis: The agent Brian was so helpful and found my friend the best rates for her insurance
Rahjah La Monstah: Wonderful company, very attentive and their team is great. Brian is an amazing rep! Highly recommend
Derrick Brown: I have known Brian for years. He is always friendly and professional. He anticipates his clients' needs and makes the whole process easy and seamless. Thanks Brian.
Kristine Brown: Brian K is so knowledgeable! He has been understanding and kind, and my husband and I love working with him!
Shelley Whitlow: They are the best, hands down. Anytime I have a question (and I have a lot!) Brian is so patient and knowledgeable…making sure my mind is at ease and I get just the coverage I need. Cannot recommend enough!
Beetle M.: Brian is the best! Definitely recommend him!
Rebecca Taylor: I'm shopping around for insurance and found this place really helpful. The person I spoke with Brian K. was friendly, knowledgeable, and helpful.
Matthew Partridge: Have always had good experiences with Brian, easily the best customer service I've ever received. He has a talent for explaining things simply so I understand exactly what my policy entails and there is no one I trust more to make sure I am taken care of and receiving the best deal for my situation.
Mary Walter: I can not say enough wonderful things about Brianna S.!! Working with her has been amazing.
Alec Bartoy: Brianna was a big help with bundling my insurance to get me the best coverage at a really great rate
pam s: Brian and his team not only helped me out on a claim but also explained the process like a friend would. He made me feel comfortable and confident that everything would be alright. Everyone involved were very nice and patient with questions I had.
Alicianna Kinney: My agent Brianna Schaefer was so accommodating and found me the best rates. She was patient and kind helping me find a price point that worked for me and finding The right insurance that’s it for me. She got my insurance set up fast and easy, working around my loud toddlers while on the phone.I would highly recommend this company they are great and communicating and responding.
Robyn K: I can not express enough how amazing Brian is! I have been with Great Lakes now for 10 years and the customer service is top notch. Brian is always attentive, with quick responses and always takes care of my quick vehicle adds. He makes the process simple and painless. Thank you Brian!
Lindsay Hunt: Brianna is my agent and is been beyond helpful and kind no matter what I need or have questions about! She’s found me the best coverage and rate for my jeep! Always so helpful and has answers for me right away! I recommend her to everyone I know for any insurance needs :)
Emily Butler: I can't say enough good things about this place! Our agent, Brianna Schaefer, is amazing! She helped us get our new vehicle insurance all figured out and was so kind and helpful. I highly recommend using her for any of your insurance needs!
Kellie Johnson: Brianna Schaefer is detailed, knowledgeable and kind. Thank you for saving us money!
Jake Johnson: I’ve been with Great Lakes and Brianna Schaefer for over a year now. She goes above and beyond to satisfy any of my needs and gets me amazing coverages at a great monthly rate. Always great customer service with Bri and I recommend her to anyone looking for insurance. I can only give 5 stars on here but I’d give 10 if I could!
Kyla Jackson: Couldn’t be happier, Brianna is very knowledgeable and will go above and beyond for you! Amazing experience with her, she’s the best there is!
Austin Pierce: Professional and knowledgeable team, Brianna was awesome to work with. I am looking forward to a continued relationship.
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5. Fuerstenau Burkett Agency - Delta Charter Township
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· 18 reviews
725 Brookside Dr, Lansing, MI 48917
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Dan Malcolm: I have had a perfect experience working with Jim & Ashley, at the Fuerstenau-Burkett Agency. I appreciate their personal, professional, detailed service and that when I have a question, I don't have to call a 1-800 # and sit through the annoying "push this button for" prompts. I call their office and a human answers the phone. I highly recommend contacting Jim & Ashley with your insurance questions. I have great coverage at a fair & reasonable price (keep in mind that cheap insurance is usually just that, cheap). Thank you, Fuerstenau-Burkett Agency & keep up the exceptional work!!
Scott: After a few years of going with insurance I could find online, I decided to try out a local agency. Not only do Jim and Ashley go above and beyond in finding the right coverage, they also do an excellent job of explaining policy differences. The entire office staff is welcoming and knowledgeable as well! I was able to increase my coverage while decreasing my monthly cost- an easy decision!
Ben Stewart: I recently consolidated all of my policies with Jim and I have saved money and increased my insurance. Jim was honest and explained everything in detail.
Kevin Laucher: Jim is professional, personable and dedicated to my best interest. The office handles everything quickly and makes you feel taken care of.If you want the best you found it.
Laura: Jims only concern is lining his pockets. After being rear ended he dropped my policy because he did not like that I spoke out about the numerous mistakes Farm Bureau made to my account. He pretends to care but when it comes down to it the almighty $ rules his world.
Dave Smeak: I’ve used Jim for many many years and have all my vehicles, rental and residence properties plus business liability policies with him. Jim is my go to guy for insurance. I have always found him and his staff responsive to my claims and questions. I feel covered since Jim goes out of His way to review my changing needs yearly- I’d highly recommend him.
Taylor May: Jim is a great agent and really cares about his clients. He has always done what he can to explain the coverage that you should have on your home, car, and everything in between. He is very knowledgeable in his buisiness and I so appreciate that.
Charles Nunez: Jim is a top professional at Farm Bureau. He is passionate about his industry and it shows in the quality client care. Jim listens and knows his client's needs. He takes the responsibility of teaching and advising about the details of risk and how to insure his clients so they can have peace of mind. Jim is also a state-wide leader with the professional organization, NAIFA (National Association of Insurance and Financial Advisors and is the state of Michigan President. This shows a tremendous respect from his peers. I recommend Jim Fuerstenau unequivocally.
Jon Lacross: Jim cares more about selling policies than he does helping people. Buyer beware. After 10 years of being his customer he did nothing when it mattered. I would strongly urge you to seek other agents.
Bradley Verburg: Very pleased with Jim and his office. He is a very caring person and you can tell that from the moment you meet him. He has helped me and my wife with our insurance needs for years and not only does he get us the coverage we need, he also takes time to explain everything to us. His staff has been extremely helpful to us and they are always very quick to answer all of our questions or guide us to the answers.
Dana Nowell: Jim and his office staff are very easy to work with.. Jim will get you the insurance that you need to best protect yourself and your family.
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6. Stop 1 Insurance Agency #3 LLC - Lansing charter township
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· 27 reviews
2102 N Larch St, Lansing, MI 48906
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Lucas Schartzer: Glad that they are so easy to deal with .. my agent I can't remember her name but she is awesome.
Franklyn Ashley: Positive:Professionalism,Quality,Responsiveness,Value
Matthew Fryover: They took care of all my insurance needs, I was able to get this, thanks 1stop
dirt diggler: Nice place
Dee Newton: I most definitely wouldn't recommend this place to anyone!
Mrs Williams: Great place Ron is awesome and always professional and makes sure everything is done right.
Ray Reeves: In and out quickly. They have very nice people that work there
NikkiNicole: Pretty Affordable-Friendly Staff
Clinton Davis: This place is great. The one on South Cedar Street is always closed.
Flaflukka Jones: Great affordable insurance
Michael Cook: They have great rates on insurance and I also have my internet there,which saves me from alot of running around.
Robin Vidal: Cheapest insurance rates in town! Ron is great at finding deals👍💯
jeff hamama: Ron is great saved me lots of $$$$$
Jay Stuber: Ron is great and when he's not available Marcus is just as good!!
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7. Al Bourdeau Insurance Agency - Okemos
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· 10 reviews
2660 E Grand River Ave Ste 1, East Lansing, MI 48823
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Adam Barker: Absolutely great customer care
Mark Francis Jaeger: They have handled my cars, home, and an umbrella policy for several decades.
Mark Jaeger: They have always kept my rates low, and handled my claims effectively
Angela Safferman: Critical:QualityEvery time you call you speak with a different person. If you speak with 2 people you will get 2 answers.
Jan Knight: I have been a customer for more than 20 years & have had excellent service. Including but not limited to receiving a refund check three days after I submitted a claim. Also, after realizing I was within hours of my insurance lapsing, my agent stayed late until I got there to make my car insurance payment! Above & beyond duty, to say the least!
Zack Kaitlyn: Colleen is the best Insurance agent I've ever had the pleasure of doing business with- ask for her and she'll take care of you on a personable and caring level. She is extremely organized, knowledgeable, and will go above and beyond to get you the right coverage at the right price. This review may seem cliche but I'm very careful before I give someone an A+ and she deserves it. She saved us a ton of money and anytime I need anything, she's on top of it!!!!!
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8. Marc Nichols Insurance Agency - Lansing
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· 18 reviews
3141 S Pennsylvania Ave, Lansing, MI 48910
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Rodney Maki: They saved me money
Janie Hernandez: Insurance at Marc Nichols is fair..amazing treatment..been with progressive for the last 5 years ..n won't move to another company..
Loretta Sanchez: Meagan & Mark are always so helpful & pleasant !!! 😃
Vernon Morrow: Really was able to get me the coverage that I wanted at a fair rate
Deborah Garneau: Personalized service
Daniel Schmidt: Great guy that work with the staff very pleasant very polite thank you
robin jackson: Critical:Professionalism,Quality,Valuepeople her are greedy , smile to your face then overbill
Sanjuanita Hernandez: Been paying my insurance with Marc for about 3 years .My expierence is very professional he is polite an a gentleman..
Bruce Lozell: Narc one of the insurance comp.
rachel thornsbury: Awesome people who did there best to work with me. They are incredible.
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9. Darrean Dunn - State Farm Insurance Agent - Lansing
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· 24 reviews
3132 S Pennsylvania Ave, Lansing, MI 48910
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10. Barry Songer Agency - Farm Bureau Insurance - Waverly
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· 8 reviews
6350 W Michigan Ave #300, Lansing, MI 48917
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11. Alec Garza - State Farm Insurance Agent - Lansing
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· 113 reviews
3125 Sovereign Dr Ste 9A, Lansing, MI 48911
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12. Steve Stagg - State Farm Insurance Agent - Lansing charter township
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· 38 reviews
303 S Waverly Rd Ste 4, Lansing, MI 48917
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13. RMTC Agency, Inc. - East Lansing
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· 3 reviews
1451 E Lansing Dr STE 215, East Lansing, MI 48823
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