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1. FedEx Ship Center - Lansing

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· 225 reviews

5930 Enterprise Dr, Lansing, MI 48911

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FedEx Ship Center: what do users think?
Chris Dittman: The ladies in the office are very nice. The drivers are completely incompetent. My package is 3 days late amd they want me to come pick it up instead of it being delivered.
Norge Santana: Todo muy bien a pesar de no tener un buen inglés la persona me trato muy bien y me alludo vastante 👌
Remzi Topcu: Yardımları için teşekkür ederim 👍
K. Dunbar: Fast service, friendly and professional staff.
Jerry Groot: Sick of these ppl not doing their Simple Job. They claim they attempted to deliver & no one was home. Package does not require signature. Why not just leave it at my door like every other package... because they did not attempt delivery like they claimed. Step ur game up FedEx!
annette chunn: Shipping scanner always broken so you can't ship anything not very useful as a shipping company
Dereck j Kirby: I ordered tires and they have been there for a week and a half and they keep delaying them
CasSandra Curtis: Was in and out in no time. They even had a flat cart to put all my heavy boxes on and roll on in. Love it!
Your Mom: Always a good experience when I have to go to this FedEx. Fast, friendly, knowledgeable staff gets you in and out quickly. Definitely recommend.
Richard Davis: I will never use FedEx again nor will I receive anything from FedEx.
Brent Barker: Great service and very friendly.
Wendy Chatigny: Won't leave a package, won't knock, have it on camera. Can't get to customer service. Worst delivery place. Have done this the last 8 shipments
NJ R: FedEx Rep was very helpful and courteous.
Lindsey Z: Worst delivery company EVER!Had a package mailed to me over night, simple instructions said LEAVE AT DOOR! They leave it in an Amazon Hub Locker and NO WAY SHAPE OR FORM give a code to get it out! Called SIX times to have to the driver generate a code to get my package!! That was 6 days ago no call, no email, no package. I would NEVER recommend FedEx to ANYONE! This only happens with THIS company!! Every single time there is an issue, in a personal and business stand point. SHAME ON YOU AND the customer service SUCKS!
Nik Staron: Friendly, fast and convenient
Erik Rose: Every single delivery from FedEx they claim to try to deliver to my home but no one was there... I have worked from home for years. I never so much as see the truck outside of my window.I will pay pretty much any extra fee not to deal with this location's delivery "service". Use them if you like having your package taken hostage.
GM retiree: Great service
Chris Fox: Helped me with what I needed!
Oddzilla James: Great place to ship out my packages. I feel for the customer counter service people as I have noticed on several occasions the clientele are near rude if not out right surly by time the load their packages in their car, drive up, park, manhandle and lug their packages in and often have to wait for the one or three people in front of them to finish. That is a lot of negative vibe and energy to inflict on a customer service rep. Sometimes the negative energy is so thick that I can't wait to get out of there. There are other locations to drop your packages like Walgreen locations. Additional drop of locations listed on FedEx website.
Brandi Brewer: Very helpful and friendly
David H: I don't like FedEx, but the people that work the counter here are awesome.

2. FedEx Office Print & Ship Center - East Lansing

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· 93 reviews

626 E Michigan Ave, East Lansing, MI 48823, United States

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FedEx Office Print & Ship Center: what do users think?
lamarmartin55: Wasn't acknowledged or helped for 10 mins. Front desk having long conversations with customers.
Joseph Beasley: Janine was extremely helpful with my transaction today!I sincerely appreciate her product knowledge & expertise.She is very kind and demonstrated customer service skills above industry standards!Thank you for your work Janine!
Jon Howell: If you have the pleasure of getting serviced by Molly you're in for a treat. Professional, Jovial, knowledgeable this person is the backbone of this Courier. Some some jobs will be replaced by AI Relatively soon but no lines of code can replace Molly. Also the store was clean.
C M: Do not WASTE your time calling the (517) number! It is a BIG waste of time getting an answer with a computer! All I want to know is if I can send a fax from there before driving 30+ minutes to get there.
Steve Underwood: Very helpful
Lansing Rehabilitation: Let me start off by saying that Casey is truly an asset to this company. Cindy the District Manager was able to resolve a issue where in Casey came to the rescue and facilitated even more than expected in terms of customer service and product. My printing for my company was previously done elsewhere but I will now be a loyal customer to FedEX and Casey for sure. If you ever need some one that is responsive, takes action, does what you need and more seek out Casey. He took on two fairly large and time consuming projects and did not fail to provide a stellar product. We received Kudos from all of our patients. But the efficiency in making sure we got what we wanted when we are not the experts made the ease of working w/ Casey the best experience over all. Thank you Casey and watch out Cindy don't let some one steal this one from under you he is a gem of an employee.
Fry3211: I came in with a fairly large order to ship (expensive medical equipment) and the employee helping me (Molly) was very attentive and able to help me with the additional packaging I needed. :)
Christa Razzaq: Worst customer service ever!!!!! Can’t call to get a person to resolve a simple matter. The automated system hung up on me 12 times!
van33 11: Terrible experience. Deliberately not helping me send it. UPS is much better
Maxwell Chupailo: I asked for a copy of my notes four pages per sheet, double sided, since my home printer was out of ink. They told me that it couldn’t be done today and gave me excuses about how they would need to crop each page and reformat it, which I know is unnecessary for my needs. I went to Costco, got ink, and did the job they said they could not do. I will never return to this fedex or any other and the entire business deserves to go under.
john somers: I believe Katie is an exceptional employee! On numerous visits she has been extraordinarily helpful and gone out of her way to help me. She is an exceptional employee and deserves to be acknowledged as such!! I can't say enough about her, she is WONDERFUL!
tmcrwfrd: Someone said rude; yes, that's about it. I'm talking about the guys there. The guys: rude. Unpleasant. Can't wait to leave.
Walrus Hero of the Harrisonian narwhale clan: The printing software has problems and wouldn't work, but the staff were very nice about it. They printed my papers free of charge to make up for the wait.
Kim Ripley: I honestly wish I could leave 0 stars. The communication between offices/sites is horrific. I will never purposely use FedEx out of Lansing again.
Muften Al-bshara: It's really very bad experience I was in the line for 45 minutes to do my order and when my turn comes the employee start process my order in first 2 minutes and he left behind and he does something else and then I just left without doing my order
Bill Figgs: I don't know the clerk's name, but they were one of the rudest, most unhelpful people I've dealt with in some time. I had a pre-paid label that was e-mailed to me from FedEx. The contents of that e-mail said that a FedEx clerk at a FedEx location could print it for me if I showed them the e-mail on my phone. However, the QR code in my e-mail would not display on my phone. Despite having my full name, e-mail address, phone number, as well as the label ID and code, this person said "well, there's nothing I can do for you." That response left me, well, aghast. Given all of that information, it was not at all believable that they couldn't help me. Then a light bulb went off in their head and they said that I could forward the e-mail to the store and they could print it that way, which worked just fine. All the while, this person is being extremely argumentative with me, making counterpoints to every word out of my mouth for seemingly no reason except some apparent, deep desire not to help their customer. They even went on about how they have no way of knowing it's even my label. First of all, huh? Second, I said that I had the entire, full label up on my phone. They said that was of no help and repeated that they didn't know it was actually my label. I said of course it's mine, and here was their response. Are you ready for this? "Says you." Yeah, they actually said that, and in a sarcastic tone. I said, no, says your label that has my full name and all of my information printed right on it. At this point, the transaction was complete and I left. What a bizarre experience.
Scott Scotson: Told me to leave because I was wearing a full face motorcycle helmet. Sorry but my helmet is a lot thicker than a mask and gives much better protection.No other business has ever had an issue with my full face helmet.
Keivan Bahmani: My 2 experiences with FedEx: 1-Delivering a package broken in pieces, 2-Loosing my letter.FedEx does not take responsibility, while charges high prices for an awful service.No more FedEx for me
Brandi Moore: They were very helpful, I'm not phone savvy so I was happy..if my granddaughter was there,I wouldn't have needed help! She's 4!!
M C: Will never use FedEx again regardless of location based on this experience.
EmiliaBedilia97: Jessica was super nice and helpful! I'll definitely be coming here instead of UPS from now on. Thank you!!

3. FedEx Office Print & Ship Center - Waverly

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· 56 reviews

6240 W Saginaw Hwy Suite 1, Lansing, MI 48917

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FedEx Office Print & Ship Center: what do users think?
Jeremy B: Helpfull staff usually in and out fast
April Mae Cates: Dannie is the sweetest woman ever ♥️Thank you so much for all your help and patience. You rock.
Mark Graves: Always extremely helpful and courteous
Abigail Worthington: Most of the people who work here are really lovely! I do a lot of shipping through them and appreciate that they recognize me and remember our previous conversations.
Bryan Armstrong: Mark helped me out in the store with just getting some copies but I wish every employee at every business I went to was as pleasant and genuine as he was. Keep people like him in your business and you'll have happy customers.
Wanda Green: Associate was very helpful
Andrea Herrst: I have had many projects printed at this location in West Lansing and they always come out great. I especially appreciate the excellent customer service of their staff, notably Rob, a store manager. He helped with an issue with one of my orders and made the process smooth and easy. I'll definitely be back for additional print projects in the future.
William Clements: I am always greeted by smiling helpful folks at this FedEx location.The store is clean and well organized.Their service is outstanding.My thanks to Rob and his staff.
S. Kemp: Couldn't get the help I needed to print my project because the staff was clueless how to use the online site therefore couldn't guide me. Seems like this location needs to train employees better.Then I was told it would cost me $6-7 to print ONE page, 8x10 size, with 9 small images on it because they charge you to "set up" the page for printing.
Tarryn Frank: I use their services once a week. They are always friendly and have speedy service.
Tiffany UnKnown Brooks: Great staffStore is cleanProfessional atmosphere
Sonia: There is something very shady going on with the shipping and postal services around Lansing. My mom ordered a new iPhone and Fedex driver never delivered the phone to us and they sent us an email saying it was delivered. So, it was either stolen by the driver or it was given to a completely different address and it took us DAYS to get it replaced being on the phone 6+ hours everyday. The new delivery people are very careless they just throw packages by the entrance and don't get the right address. Please don't order anything expensive online unless you have security cameras by your entrance because going through the process of recovering is a headache!
Simon Terhaar: Great location for printing needs, but the south facing sign/canopy on the building has faded greatly and needs replacement.
Andrew Gallavan: I called to get find out prices to print a few signs. They transferred me to customer service that wasn’t even local and I got transferred two more times and no one could answer my question.
Jeffrey Fike: Staff courteous, helpful and always accommodating. Parking set up immediately off of Saginaw Hwy not ideal, but side of store parking is fine.
Matthew Rick: At the UPS store, I waited 15 minutes to have my item packed and shipped. The store was crammed with people, I didn't get to see how my item was packed, and the cashier didn't have the best attitude.FedEd Office is the exact opposite. Plenty of room in the lobby. I was helped right away. The employee packed my item right in front of me, and the gentleman who helped me had a terrific and personable attitude. The FedEx Office is infinitely better than the UPS Store.
Erin Dietz: I waited for 45 minutes to have a single return scanned and sent back. Instead of prioritizing the line the staff just made everyone stand around. I cannot believe bringing in one item could result in a 45 minute wait.
Domnique Stepp: I have had nothing but GREAT experiences here. I run a small event business so I am constantly printing here. The staff is always so helpful and kind, even when I stop in minutes before closing they are nothing but happy to help. Big shoutout to Nicole and Mark!!! They are always so sweet and joyful when I stop in and ALWAYS go above and beyond. I recommend this store over staples any day!!
Brandon Craft: I had a FedEx driver hit our buzzer to our apt and waited not even 15 seconds for me to get up and hit the buzzer before he took off with my package, that I paid extra to have expedited. I called this location and they couldn’t do anything about it. Why can’t people just do their jobs right?
Lil Ladi: I loooove this location and its staff, tho Molly is my favorite😜. She has a sense of humor that makes you feel right at home. Besides laughing she gets you in and out. The store manager is also great and helpful
Jeff Ruedger: I work as a remote technician and receive a lot of Fedex deliveries. Since the whole COVID thing shut down my normal method of receiving packages I've been using this location. They are amazing, they have helped carry boxes to my car and always have a smile and good words. Thumbs up.

4. UPS Customer Center - Lansing

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· 269 reviews

5800 Enterprise Dr, Lansing, MI 48911

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UPS Customer Center: what do users think?
Sarah Suddarth: I was at my place of business and the doors were unlocked today when they left a 'Sorry we missed you' sticker. They will try again Monday. The website does not recognize my tracking number. The customer service line said my only other delivery option was to pay an $8 fee to pick it up in person. Absolutely unacceptable, UPS.
Natasha Redmond: They were very efficient and very friendly!!!
Sylvia Boyd: 👍🏾
John Nevin: Always friendly and professional.
Danielle Dunlap: This had an odd parking setup but personally, it is worth having an accessible ramp! Kind workers.
Robin Warren: Very easy to mail my package.
Ben Mason: There is a manned station where I was able to drop off my package easily. The guy in there was very talkative and friendly.
Dylan Krupp: Fast and friendly service every time.
Christopher Parks: No one at desk then I almost missed my package, I gave 3 stars to the guy that helped me with it all thank you
Matt Powers: Drivers stealing packages and taping back up empty them at the Lansing mi location be aware multiple occasions
Dante David Mendoza: They always delayed to deliveries
Aj Kauly: Irresponsible company.LIE about service BEFORE you give money,only tell Truth AFTER your money takenStarted case, they said to call bllling after a weekBut Impossible to talk to again. Took 5 hours of my lifeand lost $150 for THEIR LIES
Siempre Brilla: Rude customer service. I was told a policy was in place but the representative couldn’t elaborate on where this policy could be found and refused to let me speak to a manager. Actually hung up on me
Philip Cole: Always ready to help.
asmr ann: Dean is the best
Nicholas Topper: Great customer service, fast turn service, and most important of all friendly folks!
Nancy Scott-Smith: Got there right when they opened and nothing but friendly fast efficient service.
Ted K: This operation has made it virtually impossible to report poor customer service. A great example is this office's failure to list a phone number. Save your customers grief: choose USPS, Federal Express, or virtually any other service for your mailing needs.
Frank Cade: In the past few months I have had multiple packages mailed to me from outside of the state enter this facility to never be seen again. Do NOT send or expect to receive your packages using UPS if you live in Michigan. They are clearly incompetent and only capable of handling Amazon returns. Pathetic.

5. Manitou Pontoon Boats - Watertown Township

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· 13 reviews

16020 S Lowell Rd, Lansing, MI 48906

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Manitou Pontoon Boats: what do users think?
Jay Birsch: We bought our boat at Moss Marine This is the best boat ever and Gary and Mallory were awesome! Highly recommend!!!
Edward Henley: Extreme props & shout outs,To all the employees at Manitou. For coming out and assisting, fishing it forward Michigan. In this year's 2019 Event, you brought two beautiful boats with you, and a team of people that were so helpful with the setup of the event 😁, every veteran that went on your both love the way they handled an the comfortability, they offered.Can't wait to see you guys next year, Edward Henley founder fishing it forward Michigan.
Jason Muscarella: 2022 oasis 25 Bimini top has broken off from the rail 3 times bending and scratching side paneling etc. There using stainless steel latches on plastic connectors . Out of 10 plastic connectors 4 have sheard completely off causing Bimini top to come crashing down on my family. There trying to skimp out on good parts but charge the same $ . Well I will tell you it may cost them a lawsuit in the future. I purchased a COVID 19 boat and let me tell you it shows. There are a ton of things wrong with this tritoon. The workman ship and pride is just not there in puting this boat together stiching, panels etc.I wouldn't recommend a manatou.t
Lindsey Foley: Best boats you can buy.
Russ Kopasz: Best pontoon boat on the market. The V-Toon technology is incredible!
Nick Doetsch: I have never been on a better riding pontoon boat in my life! The Manitou tritoons are literally like putting your couch in the water and mixing it with a rollercoaster. Thrilled we are the exclusive dealer for all of Maryland and can't wait to get more happy excited families out on the water to enjoy that ride!
Lauren Hale: The manitou Tritons ride great. Perfect for the Chesapeake bay!!
john gorrie: 55k ponton boat and maybe 8 trips in salt water and about 10 trips in fresh water with less than 35 hours on the boat total. its 6 months old and went to the dealer 3 months ago to replace the rub rail powder coat flaking off and basically turning from black to grey. the dealer finally advised manitou wont fix it. i will hire an attorney next. see how they handle it after that. look at this rub rail with maybe 3 months of use this summer. do not purchase
Kayla White: Where to start first of all this place is not a very good place in the past year they have had someone OD in their bathroom they let they're higher up people (supervisor) bully and harass their team members. When you bring it up to someone higher about the harassment they brush it off and they do not do anything about it. They will hire any John Doe off the streets. A supervisor well push a team member to his limits to the point where that team member is frustrated. This place used to be a fun place for a team member to work at but now that team member was pushed to his limits and stuck up for himself which resolved and to him getting fired. Someone should look into harassment investigation on that supervisor. They will also tell you, you are a team leader and make you do team leader stuff and then they will demote you without notification that you are no longer a team leader and still make you do team leader work. Very disappointed in this place
George: The customer service that I received from Manitou was above and beyond my expectations. Their friendly staff performed additional research to answer my questions and responded to me without hesitation.
Mario Barahona: Customized pontoons.

6. UPS Access Point location - Lansing charter township

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· 1 reviews

2301 E Grand River Ave, Lansing, MI 48912

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UPS Access Point location: what do users think?
mohamad 1234: Very good 👍

7. UPS Access Point location - Lansing charter township

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· 2 reviews

1904 N Larch St, Lansing, MI 48906

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8. The UPS Store - Waverly

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· 72 reviews

5859 W Saginaw Hwy, Lansing, MI 48917

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9. UPS Access Point location - Lansing

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· 4 reviews

7004 S Cedar St, Lansing, MI 48911

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10. The UPS Store - Okemos

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· 94 reviews

2843 E Grand River Ave, East Lansing, MI 48823

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11. UPS Access Point location - East Lansing

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· 5 reviews

540 Frandor Ave, Lansing, MI 48912

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12. UPS Access Point location - Lansing

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· 2 reviews

5118 S Martin Luther King Jr Blvd, Lansing, MI 48911

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