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Jewelry store
1. Solari & Co. Fine Jewelers - Sterling Heights
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· 191 reviews
13810 Lakeside Cir, Sterling Heights, MI 48313
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Kat Sin: Amazing customer service and very reasonable prices. Maesyn is amazing!!!
Amanda Garrison: Quick, professional, and friendly! Communicated all the way through thr process. Will definitely buy from Solari again!
Amanda Hartsuck: The staff at Solari are wonderful! They were able to adjust the links for my watch supper quick.
Meagan Jessop: My mom, sister and I got permanent jewelry to celebrate mother's day a little early and Maesyn was amazing! Super friendly, great sense of humor, and created a great atmosphere. We will definitely come back!
Aaron Estrada: Excellent service that is far superior to other jewelers in the area. Very knowledgeable staff. I had an engagement ring repaired and they got it done immediately! while I was waiting I had a nice conversation with Maesyn about jewelry and diamonds, she shared some knowledge with me and I even learned a thing or two. To my surprise the small repair was free of charge!They've made a loyal customer out of me, and I'm still surprised how awesome the customer service is here. I'd recommend Solari & Co. to anybody.Side note; they also sell beautiful fountain pens!
Muhtasim: They fit my watch for me and the service was excellent, the people here are very friendly, will take care of you, and make sure you leave satisfied
Leroy Ekeh: First time here, but had a lovely experience. Maesyn was the perfect host and made my experience worthwhile. Would definitely recommend, 5 stars!!
Tammy Burns: We found this store online while looking up a jeweler to size a watch. We called and they said to come right in and they would be happy to assist us. It was a Saturday evening a half hour before closing too! Maesyn greeted us when we came in. She was so sweet and helpful! The store is bright and so beautiful too! Within a few minutes they were able to size my husbands watch and we were on our way! I highly recommend this Jeweler because they go out of their way to give you the best and most personalized customer service!
Jewuel Boswell: Great service! The jeweler was very friendly; service was fast. Very elegant interior as well!
Brenda Vataj: My sister and I go permanent bracelets and it was a great experience thank you!!:)
Major Colvin: Pleasant experience!
Malayna Meram: best service definitely will be coming back!
olivia Beji: Best service! The two ladies working there were so nice
Mary Beji: I brought in my nieces and myself to do permanent bracelets. They turned out amazing. Maesyn and Brittany were so kind. It was easy and quick! Definitely will be back for more. Thank you so much.
Tamara Shea: Excellent customer service. Would recommend coming here for all your jewelry needs.
Harriet Rice: The ladies at Solari were wonderful.
Slastie Hermiz: Came here to get my watch resized and the staff was extremely sweet. The store was very elegant and beautiful. If you need jewelry, this is your place!
Joseph Karana: Great experience! Extremely nice lady at the front, can not say anymore good things. Come here for all your jewelry needs.
Santos Kipper: Quick service and very kind! Came in to get a watch sized and ask a few questions about some pieces I was interested in. Helped with everything I needed and I definitely recommend this place!
Dylan Balkevitch: Very friendly people, and very good to work with, I’ll be coming back here
c g: Absolutely blown away by my experience at Solari. Staff was super informative, friendly and quick to help and answer all the questions I had. Have gone to a handful of other jewelry stores in the area and none have been as professional or reasonably priced as this one. 10/10 would recommend!!
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Jewelry store
2. Kay Jewelers - Sterling Heights
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· 82 reviews
14600 Lakeside Cir #2265, Sterling Heights, MI 48313
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Chris Johnson: Extremely pushy
April King: Buyers beware, these ladies are shady.I Bought a custom ring years ago from this location, they rung it up as a “repair” which apparently gives them more commissions?However, since it was rung up that way and I just like many of you don’t understand the lingo of jewelry, that hindered my benefits and warranty.Once I went through hell and back talking with their corporate leaders, managers, & whoever else ranked above the store employees they settled on sending me a 200$ gift card and couldn’t change the verbiage of the initial purchase anyways. Never ever ever ever again.
Jennifer Brass: Bad customer service.
dwayne wilson: This kay is one of my favorite. The women are always nice and helpful.
Rob Daugherty: Just bought this for my wife for Christmas. The chain broke. Lucky we found the Cross. I went in to see if I could get a new chain at a discount because I already bought the warranty. It doesn’t cover loss. Figured that but Jeta didn’t want to help me and was very rude. I asked to speak to manager. Lydia was more helpful and gave me 30% off. Go figure that is there valentine deal now. I have always bought everything from Kay’s. Now i will be shopping around. Does anyone know a better jewelry store?
michael garrant: I had about the worst shopping experience here. I was trying to get a ring for my Significant Other but half of the employees were just sitting on their phones and chatting away, pretending like I never even walked in, and the other half would talk down to me like I was 5! Admittedly I’m not very smart when it comes to jewelry, but I knew everything I need for the purchase; her ring size, metal allergies, and what kind of metal and stone she wanted, but it just felt like the employees would mock me for things I would never know. After an hour of being treated like a toddler, I finally got the ring I was looking for, I heard them start complaining about me before I even left the building! I tried to be as respectful as I could, but it was such an infuriating experience.
k ran: Mary and angie were great. The macomb mall kays was horrible. Glad I came here.
Dee K: Will never do business with Kay Jewlers. My brothers wife died in a tragic car accident 6 days after getting her wedding ring, and Kay would not do anything to help my brother, would not take ring back. When he called they hung up on him, when he went to store they lied to him saying corporate manager would contact him. They did nothing. No return call, no email, no contact. We have a lawyer now. I would give negative star if that was possible. Absolutely terrible, my brother should be grieving not dealing with poor customer service.
Salma Chowdhury: Absolutely horrible experience. The customer service representatives were condescending and judgmental. They made it as though I could not afford to buy anything and would not show me what I was asking for even though I asked again and again. Thank god for my family jeweler that I won’t ever have to step into Kay’s ever again.
Ciara Miller: Anytime I've come here the customer service is awful. The first time, It felt like they were shewing me out the door because I wanted to look at rings and the price range I wanted, telling me to bring my fiance in if he's going to be the one paying for it when all I wanted was to look to see if I even wanted to purchase rings from them. Then the second time it was busy and I'm waiting patiently. I was next to be waited on and the sales lady took the person that came in after me! After knowing that I had been standing there already for about 20 minutes. Then realizing she made a mistake and said oh I'll be right with you. So I just left because they are awful at serving customers.
Richard Buboltz: Great store! Great staff! Great value!I look forward to making additional purchases in the future.I purchased a beautiful engagement for my girlfriend!She loved it!
Raven Mangat: Customer service is garbage.
Thalia Colon: Came here today to get my 1 year old daughters ears pierced. Mary and the rest of the staff were AWESOME! She thoroughly explained the whole procedure and after care instructions, and was very patient with my daughter throughout. She definitely made me also feel at ease, since I was also a little nervous in the beginning lol. The process was quick and her piercings came out great! I would recommend! Everyone was very nice.
Scott Ferguson: This Kay Jewelers resolved my only two issues with purchases with great speed and no issues. Great customer service!
Sadif Mahmud: Went there twice , extremely rude employees. Not very helpful, they try to rush you. This one lady seemed like she didn’t care. Horrible customer service. It’s a disgrace
Darren Ames: Customer service is horrible save some headache and go to tonys
Jode Michael: My friend went in here trying to figure out what she wanted as far as engagement rings go. The person helping us snatched the ring away my friend liked, when I even mentioned taking a picture of something she liked. Apparently you can’t take pictures-per the associate. Don’t go here.30 mins later my friend walked away with a new engagement from Tony’s. Tony’s was great!!Please reach out Kay, I’ll give you all of the information on the sales associate that had you lose a purchase.
jeanette amos: The worst customer service. I will not purchase anything else from them. I went into the store for a repair on jewelry and got the run around. I had to go back and forth to the store in order to get my jewelry that was damaged out. The manager Mary and the other sell reps dont know what they are doing. Everyone need to be retrained.
Tiffany Burnette: Best customer service ever @ the LAKESIDE MALL STORE
jen d: I’ve waited to write this review for a year now. My husband got my engagement ring from this location as well as our wedding bands. Every time we went in we dealt with Mary and her attitude was worse each time. She didn’t even listen to what we wanted only wanted to upsell... we spent over 15,000 at the store you’d think we’d at least be treated with decency! I went back to have my ring inspected about a week ago and she was absolutely terrible. I’m shocked they still keep her employed. Terrible customer service didn’t even say a word during the ring inspection. you’d think after dealing with someone for over a year that she would be welcoming.. completely opposite! Such a shame I wish we would of purchased our rings elsewhere... Kay does not deserve our money and time!
De'Llontae Johnson: I like Kay Jeweler but not this location, customer service is horrible. Their very prejudice against black people and they always try to rush people into sales, learned that from dealing with them personally and from watching them try to force other customers. I was disappointed that the partridge creek location was closed due to covid-19 in June, so I had to go to this location to have a ring resized.
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Jewelry appraiser
3. Radiant Gemological Services - Shelby Charter Township
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· 5 reviews
50704 Schoenherr Rd, Shelby Township, MI 48315
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Kelly S: Nicole is top notch! Enjoyed spending time with her & appreciated the education on stones & jewelry. I HIGHLY recommend utilizing her services! Thank you so much!
Jessica B: I reached out to Nicole at Radiant Gemological Services to have a second opinion of a piece of jewelry I purchased online. She was quick to respond and very accommodating of my schedule to fit me in quickly. She wrote a thorough appraisal and the process was easy. Thanks Nicole!
Willow Bogus: We had a great experience with Nicole at Radiant Gemological Services! Nicole was very knowledgeable, friendly and courteous. We took her a ring that we paid $8.00 for at an online auction. She was able to determine what the stone was and it’s value. She wrote up a detailed appraisal for us that was very professional. I would highly recommend her!!
Joel Haist: I had a fantastic experience with Nicole at Radiant Gemological Services! She helped me pick out a stunning diamond to upgrade my wife's ring for her birthday and also did the appraisal. Her knowledge of what really matters in selecting a diamond to get the most size and sparkle for my budget was very helpful. I would highly recommend using Radiant Gemological Services.
Mario DiNello: I highly recommend Radiant Gemological Services.Nicole is very professional, efficient, knowledgeable and fair on her appraisals.
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4. Birmingham Jewelry - Sterling Heights
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· 380 reviews
34756 Dequindre Rd, Sterling Heights, MI 48310
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Rose Jarbo: If I could give them a 10 stars, I would. Greg is awesome. Amazing people to work with. Clean work and beautiful jewelry. Very satisfied & definitely not your ordinary jewelry store. Thank you again! :) - Rose Jarbo
Leigha F: I went to Birmingham Jewelry to get a matching wedding band for my Verragio engagement ring. My wedding band was custom made and is perfect! The wedding band was ready quickly and it is even more beautiful than I imaged. Their customer service was also great, highly recommend!
Shy Baker: They give there looked very uninterested in talking about the jewelery. It pretty awkward if you just stand there not talking and someone is just staring at you. Makes me not want to shop there
Keegan Rutkowski: Super friendly people that really know their stuff and treat you well. Most trusted jewelry store I have ever been at.
Steve Maguire: Custom jewelry was exactly as requested - fantastic job and craftsmanship! Very helpful and willing to work with us. Great experience and highly recommend!
Diane Archie: We bought our rings from this family, their service is exceptional.
Joanne Cruz: Helpful in many ways. They helped me pick a ring that’s within my budget while waiting for another ring to get resetted
Noah Soave: I have gone here three times. Nothing but great service. I recently purchased a smaller pendant for my girlfriend. One of the little diamonds fell out and they replaced it for no cost the next day. Great place to go if you need Jewelry!
John Hakkinen: Birmingham Jewelry is the best. I wouldn't go anywhere else. I absolutely love them. Best prices, best work, best trade-in values, best everything. They treat you like family, go above & beyond to meet your needs & they make custom jewelry that is award winning.
Katrina Patasky: Honest, dependable, reasonable, fast and did a beautiful job resizing my wedding bands! They look better than new! Highly recommend Birmingham Jewelry. Mr. Gregory is a great person and a fantastic jeweler! Thank you!
Paul Garibay: Excellent selection and service! I had guidance during selection and received the rings back from sizing very quickly.
Ashley Hawrys: Every time I walk in I am greeted like family! I have had nothing but excellent service each and every time! Highly recommend!!!
Valerie Grobbel: Gregory and Reba and their associates are amazing. Always smiling. First time coming in and my first impression was an amazing experience. Gregory repaired my cross pendant, recommended a beautiful chain to go with it and made my wedding ring from 25 years ago back to brand new that I felt like a new bride again. Love my earrings too. Thank you!
Madelyn Miller: i took a piece of jewelry in because i had a bad experience else where and he fixed it perfectly on the spot and made it look perfect!! great and fast service best place 1000% recommend!!
Christopher Campbell: Birmingham Jewelry is a family owned business. My fiancé and I entered the door as strangers to find our engagement/wedding rings and left with new friends. We honestly were treated like family, which made this big decision so enjoyable. The jewelry is unbelievable and the craftsmanship by this family, second to none. Birmingham Jewelers is our family jeweler from this day forward. Many thanks to this wonderful family.
Anthony Spitler: Greg and Reba are the best. Purchased my wife’s engagement ring over 25 years ago and still depend on them for every jewelry purchase today.
joseph beattie: Very good service on some repairs and also bought some new jewelry for my wife for Christmas. Very helpful picking out new pieces.
Franco B: Absolutely phenomenal service, quality, know-how, respect and patience for people that are indecisive. Truly a budget for everyone without sacrificing design or quality. A1 5-Star, they made me feel welcomed and not pushed around, truly genuine.
Munther Yousif-Bashi: The best products & service and most friendly family to deal with, highly recommend them for all Jewlery and diamond, very professionalGreat prices too
Dorthy Basmaji: I have had very positive and enjoyable experiences at Birmingham Jewelry and have purchased several pieces of jewelry. Gregory is very knowledgeable and willing to assist without hesitation and he takes as much time as you need so that you are completely satisfied. The jewelry is of the highest quality in all respects and the staff aims to please. I highly recommend Birmingham Jewelry for quality jewelry and service.
Taryn Mull: Gregory and his staff are amazing, helpful, and very honest. He will work with you to make sure you love what you’re getting!!
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5. Rainbow Jewelers - Sterling Heights
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· 11 reviews
4146 15 Mile Rd, Sterling Heights, MI 48310
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Aram MrxXx: Grate service, very nice Jewlary.
amanda ibrahim: The guys here are absolutely incredible. I had a necklace that was broken and I went to dozens of jewelers that said they couldn’t fix it. Out of all the jewelers in the metro Detroit area this was the only one to take on my delicate necklace and it looks immaculate. The workers are also so kind and nice to talk to. They understood my frustration and they were so attentive and precise with the repair. What an amazing place.
Char Quail: What a disaster! I went to this neighborhood jewelry store to have a clasp fixed on a gold chain and this place wanted to charge me $180! I totally felt he was trying to take advantage of me, basically rip me off! He took 10 minutes to "study" the chain and came back with this outrageous quote. Clearly he didn't want the business which is fine with me because I'll never go back!
Reem Israel: Rifat has been our long time jeweler for the family. He puts so much hard work into everything he does and the product we get is always amazing! His pricing is fair and I always appreciate his honesty and advice.Rifat makes sure you are always happy before leaving his shop. I highly recommend this place for anyone looking for a caring and high quality jeweler 😊
Hélène Meyer: Rafat did an amazing job on a family ring I had that I loved for its sentimental value but I didn't like its look.Rafat redesigned it completely into a gorgeous ring and fulfilled my expectations and even beyond!He took the time to listen to me and we looked at different designs to understand what I like.The ring was ready very soon after we met and looks even better than I imagined!
Darrick Greer: Great people honest being shopping with them for years
David Dawood: Raf is a great and friendly man, thank you for making the ring i wanted and helping me out.
Nadher Majdob: I have purchased a heart pendent so nice and the price was right from a friendly jeweler and excellent service
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6. Badee Jewelry - Sterling Heights
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· 79 reviews
33860 Dequindre Rd, Sterling Heights, MI 48310
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sam k: I would give -5 if available.These guys told my wife that her 21 ct certified yellow gold neckless was 18 ct, then 14 ct, then a fake. Then when she asked them to appraise it anyway (do not know why they would agree if it was a fake, that is a fishy move) they broke the pendant in 3 places, so they offered to fix “their mistake” and my wife had to wait 40 minutes for them to mend what they broke. We are not going to do business with these guys again, I promise them that.
Gabby Shabo: I went there to go get wedding bands. They sold me an old wedding band that had names written inside it( belonged to someone that was married and divorced) and when i took it back they said we dont replace it we have to buy it from you. And of course i lost money.
Sally Sami: Went there to buy gold. I took a bracelet and he told me its 18K and I paid money for it and later on after few days I took it to another place to sale it. It turns out it’s 10K not 18k.
Omar Altaweel: Best place amazing stuff good people I come all the way from Georgia to them
Maya Ali: I bought this bracelet in April 2020 I was told that it’s a type of amber and charged $120 for a thin gold chain and the stone. A few days ago I put the bracelet on and what I was told was real amber is all scratched up now patchy and when I took it to a jeweler close by I was told that it’s plastic not some kind of Amber.Your response has nothing to do with my review you’re say my energy made it change color but it didn’t change color you sold me plastic and it’s peeling like the pictures show. Horrible people
Ronald Edward: The best
Mike J: High prices more than the local jewelers. Very unprofessional and disrespectful staff. Not good to deal with! Never spending my money there again.. NOT RECOMMENDED. And DO NOT take any gold jewelry for repair they will steal weight from it.
NinjutsuDensho: A+ no issues.
Mati Khamo: Nora #1 go to her she’s really nice and helpful, really knowledgeable with gold. She knows what she’s doing I’m serious like she reads you and know what you need.
Dance like Egyptian, Shimmy hip: The cheapest gold place + very nice people + the best gold ever… love it and recommend it 100%
Nahrain Nona: Best place to buy jewelry!!Usually I buy through the phone I always deal with Nora she is the best!! The prices are good, the service is perfect she always answer all my text messages she help me a lot with everything and the shipping is super fast!! Highly recommended for anyone love Gold and jewelry.
noora majeed: Best customer service
Emillo Elias: Worst experience ever the older guy that works there is very rude and should not be on the floor dealing with customer. Never going back there again. Thanks for the worst experience. Wish I could rate this place with 0 stars
Dani Brikho: Don’t go here!! Bunch of scammers and con artist. They will kiss your behind when you’re buying, but don’t wanna deal with you when you have an issue.
Sara M: This is the best jewelry store ever I like their jewelry and the family are so nice i just feel comfortable to go to there store
Sahira shihab: They’re Nice people and friendly 💕
mohammed adnan: Great service and they are so nice and friendly
Selver Habbo: Great people very friendly, customer service is awesome, they have a lot of stuff there you wouldn't know what to pick, I've been in many jewelry stores they always BS about most things I know my stuff I make a lots of researches, "BADEE JEWELRY" Are honest god fearing people go there and check them out im sure you won't regret it.
ahlam ahmad: The best customer service and jewelry store in the entire country!
Ali Ali: Nice staff and great customer service!
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Jewelry appraiser
7. Detroit Jewelry Appraisers - Southfield
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· 10 reviews
23077 Greenfield Rd Suite 358B, Southfield, MI 48075
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Alena Dervartanyan: Great professional appraisal service
Laura Fritz: I was recently given a very precious family heirloom piece, and I wanted to have it appraised for insurance purposes. The piece has significant sentimental value to me, and I didn't want to take it to any old place; it was important for me to see a certified and highly knowledgeable gemologist. I found Detroit Jewelry Appraisers on Google while I was researching, and felt that they would be the best choice. I was right!I 100% recommend G. Joseph Shihadeh to anyone who is looking to have their pieces examined and/or appraised!
David Vermiglio: Fast, friendly service, will definitely be back!
Vivien Lung: Educated gemologist with professional and friendly service! Highly recommended!
Brandon Jones: They helped me value my Rolex watch
jon “jon” s: Great service would 100% go back
Ash M: I had a family emergency and needed help appraising all our antique jewelry and diamonds. While a fairly new establishment, I felt completely at home with the atmosphere and quality of professionalism. Not only was my gemologist extremely knowledgeable, he also provided me highly detailed paperwork that helped me learn more about my family heirlooms. Would recommend and return again, hopefully without dire family circumstances.
Megadoomer: Very professional and helpful.
George Shihadeh: Amazing service and expertise
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Jewelry store
8. Howard's Fine Jewelry - Sterling Heights
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· 269 reviews
34228 Van Dyke Ave, Sterling Heights, MI 48312
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9. Diamond Jim's Custom Jewelry - Madison Heights
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· 127 reviews
934 W Eleven Mile Rd, Madison Heights, MI 48071
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10. Sofia Jewelry llc - Shelby Charter Township
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· 16 reviews
49125 Schoenherr Rd, Shelby Township, MI 48315
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11. Heritage Appraisals, LLC - Troy
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· 66 reviews
By Appointment Only, 755 W Big Beaver Rd Suite 2020, Troy, MI 48084
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12. Troy Jewelers - Troy
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· 36 reviews
3495 Rochester Rd, Troy, MI 48083
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