Best Bmo Ann Arbor Near Me

HRG Capital: Horrible M&A team, dragged us along just to back out of a deal last minute with no legitimate reason. Avoid at all costs.

David Lazarus: Horrible service and dragged us along for months just to back out of a M&A deal 2 weeks before closing. Unprofessional and would suggest avoid them at all costs for business loans.

Saif Yousif: This is a bank that works in a bullet proof manner. I’ve checked around I know my funds are safe just because of the old proven characteristics they still carry today.

Brian Boesch: We enjoyed working with Kevin and his team to secure a home loan. Highly recommend using them if you are in the process of buying a home!

CRD III: Won’t be opening a business account there because of too many shockingly negative reviews.

John Bogdasarian: Very helpful. Excellent service!

Qianqian Kang: The staffs here are nice, professional, and high efficient.

Joseph Johnson: What a terrible bank. So sad they took over 1st national. Why does the atm not return card automatically after cash withdrawal? Why is your staff so rude all the time. Why did my withdrawal limit go from $500 to $300 @ atm. I have had nothing but problems since bank of ann arbor took over

Bruce Popejoy: I love this branch of the Bank of Ann Arbor. It has great people servicing the members of the bank and the community! I drive out of my way to use this branch because I know everything will be taken care of quickly, efficiently, and professionally.

Michele Worden: This bank is a poor choice for small business owners. They are about a decade behind in capabilities and cash management services and they charge very high fees for routine business processes that are free at other banks

Cara Iafano: This bank is absolute trash and I've only been apart of it for 12+ hours. I have banked with 1st national for 10+ years and was unaware of the merger. Now it's merger weekend and I cant access my money and all branches and customer service phone #'s are closed. Real smart to plan a merger when no one can help. You can't cut people off to their money like this. Seems like this bank cared more about their new fancy signs than making a smooth transition for their customers. I will be changing banks immediately.

Andrew: ATM always seems to be broken…

Kerry Sprague: Used for a home refinance and they somehow calculated the incorrect payoff amount, which resulted in a loss of funds for us. Would not recommend.

Erin Zindle: Bank of Ann Arbor does so much above and beyond what a bank is expected to do. Always friendly, patient with problems and questions, contacting me personally when an account is overdrawn, mercifully waiving fees. In every exchange I feel like I am dealing with a real human being; like a good neighbor, who seems genuinely happy to help.The branches are clean and attractively laid out, even down to the little touches like locally-sourced coffee, granny smith apples, and treats for my kid (always offering it to me first).Not to mention how much they support the arts in our local community which, as an artist, means the world to me. I love banking at a place that is so invested in the heart of Ann Arbor.

Trooper Long: Convenient ATM

Robert Mags: Staff are super friendly, and theres coffee!

Tracy Uguccioni: The lack of interest the staff and management has for a small business customer is sad.

Jeff Hall: Bank of Ann Arbor is genuinely committed to serving its customers with the highest level of service and attention. As a local business owner, I have both personal and commercial accounts here. Over several years I've consistently experienced friendliness, professionalism and a desire on behalf of everyone at Bank of Ann Arbor to deliver exceptional service.

kathy marx: Best bank EVER!!

Allison Fritsch: This is the worst bank in Ann Arbor. Terrible customer service. They seem to be more concerned with coming up with ad slogans, which have become unbearable as well as mildly offensive, than they are with serving their loyal customers. If I could give less than one star in this review I would. Take all business elsewhere.

Mark a. Leech: Bank of ann arbor bought 1st national bank howell...what a JOKE ! , two weeks and FAKE promise's bank card don't work... I'm hungry...had to wait in line to get money from bank that I own...biden inflation had to go back to bank of ann arbor for more money ...bank of ann arbor card don't work!

Eddie Lewis: Staff were helpful here when trying to make international withdrawals.

Swapnaa Jayaraman: We have held our non-profit account with BoAA since 2005 and we have had nothing but the best service. Natalia, the branch manager, is smart, thoughtful, and fiercely protective of her customers. Any request we take to her, she goes the extra mile to make sure it's done. Like another reviewer mentioned, she calls us to warn us of suspicious activities and patiently answers every question we have asked her (some of which were so basic that you'd think they would annoy most people). We are lucky that we started off banking with BoAA and we wouldn't dream of leaving.

Rebecca Hall: We hold a class weekly in their community room. They are very nice and the room has views of both parking lots. It is close to Espresso Royale and to Kroger.

kathy marx: I have the complete opposite view of Shane. I have been a customer of Bank of Ann Arbor for nearly 10 years and this is the branch that I primarily use. Both Mary and Natalia are excellent bank representatives; friendly, knowledgeable and courteous. I do all of my business and personal banking at BOAA and have been nothing but pleased. They even go above and beyond by calling me directly to alert me of any issues with my accounts. I've never had an issue. Ever. I would absolutely recommend them as my bank of choice. In fact I have.

Shane Johnson: DO NOT BANK HERE!!!! This bank is by far the most understaffed and unprofessional bank I've ever been to. On top of being understaffed, the 2 workers that were present upon my visit were completely rude and don't deserve jobs. Upon walking in the bank I waited to be spoken to. I stood in front of a woman named Mary and she didn't speak or even look my way. This is the only bank I've ever walked in, stood in front of someone, and no one spoke. Finally after about 2 minutes of awkward silence, a lady came from the office and asked if I needed help, her name was Natalia. I was inquiring about opening up an account and the terms of direct deposit and making wire transfers and it seemed to me that Natalia didn't have a clear answer for anything. She seemed like she had no knowledge of how thank bank would handle wire fees. Which I thought to be completely outrageous since she mentioned she was the branch manager. I tried to get clarification on the fees and she seemed to get frustrated more and more with each question I asked. She came off extremely rude as if she didn't want my business and like I had no business being there. This by far was THE ABSOLUTE WORSE experience I've ever had at a bank. I would have LOVED to be a secret shopper for Bank of Ann Arbor on this day. I will never be going back and I encourage ANYONE reading this review to not waste your time with bank of Ann Arbor, especially the location off of Plymouth Road in Ann Arbor, Michigan with Mary and Natalia. I'm completely DISGUSTED in their services and employees.

David Westfall: Always good and friendly service.

Viv A.: The tellers and customer service reps are friendly and helpful. They also have convenient Saturday hours.

Nathan Hill: Tjey are open on sat

Sarah T: Very unfriendly teller.

Craig Schram: I was told incorrect information twice from this bank. Do not waste your time, cancel your accounts.

Victoria Moore: Carissa is amazing. Professional, courteous, friendly, and knowledgeable. I needed some urgent help and she was right on top of it. Great customer service is not something that is a norm nowadays. To encounter people like Carissa, it truly makes a difference.

Pick a Username: Not really sure why this particular bank has different hours than all of the other Old Nationals but it's annoying and inconvenient.

Steven Marx: Had to go here for work

K A: I hesitate to even give them 3 stars but Im in between a 2 and 3. Have had two separate interactions with them. One actually closed with them and the other as a potential new mortgage. Both times communication was a problem. The first time I chocked it up to the individual I was working with but the second time made me realize it was the company itself. I also in general have a distrust towards banks so I could have bias but I recommend trying a credit union before ever even landing here or any other bank. The redeeming quality was one good lender I temporarily worked with who was very straightforward and helpful

Brian Urbancic: My wife and I recently deposited a check from a title company. The deposit cleared but 3 days later a reversal posted to our account. We weren't notified. I only found out because I login to our accounts at least a couple times a week. So far, ONB is blaming the other bank. And maybe they are right to do so. But until this is resolved, don't close the issue I opened at the website's Contact Us section and don't charge us a fee! If it turns out that the other bank isn't really at fault, this 3-star review drops to 1-star.

Stewart Beal: The staff of this Old National Bank are great to work with on all aspects of banking from checking, to savings, to lending.

Mitchell C: I have to change my 5 star review to a 1. I've never felt so slighted by a business in my entire life! No wonder the ratings are so horrible! After being a loyal customer for over 4 years this joke of an establishment closed my business account without giving me any reason or recourse leaving me scrambling to open a new account and get my payroll sorted out so that I can pay my employees and operating costs. I'll continue to leave bad reviews and steer people away from this bank if it's the last thing I do.

Brian Craig: I brought a cashiers check, drawn off this bank to cash it so I could payoff a car loan at another bank and they didn’t have the cash to cover the check. It was $18,500.00. It’s not small, but not that large that a bank with a big safe couldn’t cover. That’s why people pay extra for a cashiers check!

Courage WrD: Terrible business hours.

Mikki Sharp: The service at this location is superb! The employees always greet their clients with a smile and eager to help.

Victor Mar: .....fees went up and customer service down along with the name of the bankLuckily there are better options in town

Thomas Peppard: Terrible online banking system, even after transitioning twice in 2 yrs to new systems, which they managed to make inconvenient for their customers (outages; lost statements; need to re-enter bill payer info; need to re-do ACH b/c of new routing number). Cannot use Chrome to download statements. Inconvenient branch hours.

Antek Wong-Foy: Just like the the other comments, what was once an outstanding bank, UBT, is now worthless. ONB charges petty fees for less than zero customer service. Don't waste your time and money with the dump!

Ethan Conn: UBAT was a good bank and I have to say that the staff that carried over is friendly. ONB policies suck my butt and you have to be a rich man to afford a checking account. No follow through on getting me checks with correct personal information after two requests and unreasonable fees for checking. Had to visit several times after the switch to get my cards to work.

Dan Vaughn: Was forced into using this bank after they purchased United. They are, without a doubt, 10-12 years behind the times in terms of online banking. As a young person who relies on their website, mobile app, etc to do banking it is really frustrating.

Scott Roff: I have had several Mortgages at several different Banks; never have I had a bank officer spend so much time and work as hard as Betsy and Kathryn did. They bent over backwards to assist in wading through all the paperwork and jumping through all the hoops. They did an outstanding job in my opinion.

steven kipus: United set a high bar that this bank has no hope of even coming close. I am pulling out soon. Their online banking is a joke, no phone service, and they promise me things that they can't end up doing.

Armen Saakov: I used to have a mortgage with United Bank and Trust and they always provided me with exceptional customer service. Old National Bank took over United Bank and Trust and everything got changed. I am not able to pay my mortgage online anymore, I have to mail a check or go to one of only 2 available branches in Ann Arbor. Last month I went to the branch to pay mortgage and found out that they already added $83 extra fees to my mortgage payment. Terrible, terrible bank. I would love to take my business elsewhere but it is a mortgage and i can't. If I just had an account with them I would close it right away and go just elsewhere, anywhere , only not to be with them. Run!

Davoren Chick: Terrible, terrible bank. ONB took over a good local bank then repeatedly told us false information while charging unreasonable fees for our accounts. They charged fees for our son's student savings account, charged fees to our own checking account despite high deposits, charged ATM fees, didn't send our new checks for weeks so we were unable to pay some bills, lied about allowing us to change our mortgage payment date - then claimed we were late in payment, gave false information over the phone multiple times, claimed they would not change our PINs then changed them, and on and on. We switched to a credit union. There are better (local) banks in AA. Don't let ONB take your money to Indiana.

Audrey Gerard: The whole team is so great! Love this branch.

Greg Mowatt: Helpful staff, great location.

Sarah Pressprich Gryniewicz: Great service

patrick obrien: I LOVE YOUR BANK YOU DO PEOPLE GOOD AND YOUR SO KIND AND CEARING THAT IS WHAT I LOVE YOUR BANK AND COURTEOUS THANKS FOR BEING A GOOD BANK !!! AND MAY ALL THE STAFF HAVE A BLEST NEW 2021

Hosanna Fowler: Brady F. was so helpful, kind and compassionate. Helped me set my account up with ease.

Brice Lewis: Brady F. was very helpful and courteous with us as we opened new accounts. Recommended bank to all my friends and family.

Dan M: Great customer service!

Stephanie Spoonamore: Staff is always very helpful and always pleasant. Nice to always be greeted with smile. Keep up the great customer service.

Dylan Imre: Just recently started going to this branch and have been very happy. Staff are friendly, service is fast (unlike other banks as well as credit unions in town I have also tried). Very convenient location as well!