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1. Capitol National Bank - Lansing charter township
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· 3 reviews
200 N Washington Square, Lansing, MI 48933
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2. Flagstar Bank - Lansing
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· 16 reviews
7016 S Cedar St, Lansing, MI 48911, United States
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Cinnamon SpiceFox: Just really irritated with the sign that states 24 atm in lobby (the first door) but the door will not open for the atm...
K W: Last week at the drive thru I requested a one hundred dollar bill but received two fifty dollar bills! Yesterday I went into the branch while depositing money into my account and requested a one hundred dollar bill and received it . Today at the drive thru while banking I asked for two one hundred dollars bills but received 10 twenty dollars bills. So I had to go into the branch and request two one hundred dollars bills. It may seem petty to Flagstar but to me it is all about customer service if you don’t have what the customer requested let the customer know or ask another teller do u have a hundred dollar bill in your drawer!
Kerry Childress: I got treated nice when i came in to open a account. Up and i think you for treating me nice
Ben Willard: Very goodCouldn’t do it with out themTerri did a great job and the rest of the staff
Alison Taylor: Becky Fry and team are amazing!
Kristin Mikesell: Excellent customer service and competitive rates.
Desiree Buchanan: The staff at the south cedar location in Lansing is awesome meet my needs and answered the questions I had with no issues
Mad Max: Like the customer service. The south Cedar bank staff is good.
Vikki McAninch: The staff were very helpful and got me in and out in a timely manner!
Oscar Drumhellar: We deal with the south Lansing branch and have had a great experience with the staff. We really like dealing with Sasha.
Eli's_ BR549: Excellent customer service. Excellent banking . Great fraud alert.
kaaytie65 l (Kaaytiee): I love my bank branch . Everyone are so nice and work well with me.
Steve: Worst bank on the planet to deal with when you have an insurance claim. I waited until my refi was done because they are so horrible.
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3. Independent Bank - East Lansing
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· 12 reviews
1380 W Lake Lansing Rd, East Lansing, MI 48823
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Chandler Beson: The people that work here are VERY nice. Not sure why there’s 1 stars but my experience is impeccable. You might have to wait but maybe some of you should learn patience.
Don't Go: Horrible service.
Stephanie Navarro: The drive thru is currently open. There is staff on hand to do daily business. I just needed to do a deposit. It was not too busy...there were 3 open drive thru's. They were full when I arrived but I only waited maybe 2 minutes. The staff is super courteous & helpful!
Thomas Brian: Kurt at the Okemos branch and Dan at the East Lansing branch and their staff have provided me exceptional service. I've done business at several banks and Independent Bank has always gone above and beyond for my personal and business needs. Thank you Independent Bank.
Angela Sanz: Been going here for years. Never had a problem!
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4. First National Bank of America - East Lansing
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· 110 reviews
241 E Saginaw St, East Lansing, MI 48823
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erick garcia: Very kind people,helpful and professional Steven Andrew Van Nada the best loan officer 👍🏾
Hector Curiel: Steven Van Nada is the consummate professional. I was introduced to him by a mutual client who happened to be a first-time home buyer. This particular client had a common circumstance that we see having trouble with most other lenders. The client was a business owner with an ITIN. Not only, did Steven and his team have no issue where other lenders do. They exceeded timeline deadlines and we closed early. It's been a pleasure working together, and I look forward to a continued business relationship with FNBA.
Savio Fernandes: It is a great experience and do recommend First National Bank of America for your Home Mortgage. My loan officer Everett Hurt was very help and gave an excellent customer service. My loan processor David was excellent. The complete FNBA team was excellent. I am glad that I choose FNBA for my home mortgage. Please choose FNBA if you are planning to get a home mortgage and ask for Everett Hurt as your loan officer you will get proper guidance and very quick response during your complete loan process.Thanks
Jehovanni Fuentes: Experience was awesome Kassandra help us alot with 0 stress I really recommend getting a loan with Her
Jay Hall: Worked with David on CD's for a few years now and they are so easy and helpful to deal with, great rates too.
Alan Pats: First National Bank of America is great. The process was straightforward, simple and stress free. My Loan Officer Everett Hurt and his team were very helpful and knowledgeable..... Everett is also great facilitator and communicator. FNBA should hire more people like him!
Victor Sanchez: Amabilidad, eficiencia, asesoria y mucho profecionalismo ,muchas gracias
Jose Ponce: Son excelentes y muy eficientes gracias
Eric Calisto: Being self-employed can make it challenging to find lenders, especially when it comes to a mortgage. Luckily, I came across First National Bank of America and their Profit & Loss Statement mortgage program. The process was seamless and we ended up closing on our home nearly two weeks ahead of schedule.I worked with Tony and Renee and they both made the process simple. Any question I had was answered within minutes in a direct, but detailed and friendly manner.I would definitely recommend them to anyone for a mortgage -- and especially those who are self-employed.
Thomas Schoenberger: Save the Aggravation and bank somewhere else. They bank as if it’s still 1950. Write us a letter for this, write us a letter for that. What happened to signing forms via docusign like every other bank in America. I find the response time of the manager David a solid D. Just closed four accounts -best decision ever
Roach Brothers Lawn Care: Tony Palmer is your guy!! If you need a home loan, ask for Tony. Tony did absolutely everything from start to finish and helped me every step of the way with questions I had. smooth and easy.
Nick McCrady: Very very poor customer service
Artemio Avalos (Avalos Painting): Our loan officer Matt Toy was the best ever! Start to finish no worries no problems, fast people from the home inspection to property survey to lawyers. Great folks, I’d refer them to everyone!
Henry Depieri: I am attendee by Andy Beuerle and David Goosen who give me the best service ever. These guys do a really god job. They are on top of the game, they know a lot about their programs and they give a exceptional support. This lender is very appreciated for our community. I would like to say thank you for all.
Ken Sellers: I have had a lot of interaction with FNBA, and it revealed a level of customer service that my own primary bank (Ally) simply does not have. They truly deserve 5 stars. Having said that, I would note that a 540 days' worth of interest for early termination of a CD is unusually punitive. Just something to watch out for.
Al1027 Dgna: Everyone that I had contact with was extremely helpful and nice. The process was very easy with my situation. I have nothing but positive things to say about First National.
Danilo Lopez: Fue una experiencia agradable, me atendieron bien y mi proceso del prestamo fue en un tiempo justo. Tuve muy buena comunicacion y orientacion. Muchas gracias
Fredy Salmoran: Thanks Everett!!
Lori Spielman: I was assisted by Faith Linsemier and received great service. Faith was courteous, competent, and professional.
Tina Raponi: This lending company provided a RARE opportunity for my husband and I to FINALLY purchase our forever home! It is for that and the excellent costumer service that we have to give a raving review overall!A HUGE thank you to our representative Kassandra Bellingar for her perseverance, determination, positivity, and helpfulness throughout this entire process! She really knows her stuff and is always a phone call or email away for every question that pops up for first time homebuyers life ourselves. We couldn't have done it without you Kassie and we are forever grateful for you.An intimidating process turned into an effortless success thanks to this company and their amazing team! Thank you First National Bank of America, thank you to our financing team, and thank you again Kassie - our dreams of owning our home have come true!
Laurence Rosen: I have continually been pleased with both the service received and the above average rates of return on FNBA certificates of deposit.
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5. PNC Bank - Lansing charter township
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· 5 reviews
120 N Washington Square Ste 100, Lansing, MI 48933
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Robert Brown: Revamped lobby is inconvenient and disturbing. Fake teller even more so, why ask if they can help me if they must go to teller to finish transactions... Makes no sense.I don't want multiple people involved with my transactions. The 1 and only teller Greg (who is very nice) ran out of currency at 1030 in the morning and needed to leave his post for more !!! Don't u have other people for this so he can man his post and do his job taking care of us ? Also answering the phone with a warning about recording is completely ignorant since we cannot opt out of this communist type forced invasion of our privacy. Very very disturbing...... Never get any accounts here. I only visit here as I have no choice.
Moto Kikes: The teller made a “mistake” and made a $100 withdrawal on my account after I deposited a large check over $10k. I called them immediately and they said they made a mistake and returned my money. There are much better banks out there.
J.R. Cook: It's a nicely placed bank. So glad it's so close to where I'm staying. Better than riding or taking the bus clear to somewhere else
George Gray: They were very friendly, very attentive! Have sent several letters, welcoming me as a customer, & information on the services they're offering! & just today they gave me a call to make sure I was satisfied with their services.😃👍
A N: I recently moved to America and PNC is my first and current bank. And I think that's how it is going to stay. Every branch I've been to, including this one, has had very nice tellers who welcome you very cordially. On top of that the service was quick and efficient.
pat izzo: Banked with them for years and excellent staff
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6. Chase Bank - Lansing
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· 28 reviews
6015 S Pennsylvania Ave, Lansing, MI 48911
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Patricia Boskovic: Everyone was very friendly and attentive.
Trueman .R.: The employees at this branch have 5 brain cells between all of them… One of them couldn’t read
Beverly Edmondson: Speedy, friendly, and efficient as usual. Great service and very helpful. Always a pleasure doing business with them.
ashley ward: Horrible customer service. I had a check from chase from the company i work at. I went to cash it and just had my name changed. Id attached to the new one. Told me they couldn't cash it. Even with other forms of id. They wouldn't even work with me. I would make account there if it was the last bank in lansing.
Mia Cintia: Won’t answer the phone. Not a good place to have your money. You get a recording that says they’re busy and then it hangs up on you…lol
K Scott: Fast service
KJ H: Just went through the drive through
Melynda Christle: My husband bank's here..
Thomas H: Wonderful staff and fast service, specifically Shawn she was very helpful and courteous
Lisa: Jason was super kind & helpful.
Brian Lehman: POOR! THEY WILL LIE, CHEAT, SCAM, AND STEAL YOUR MONEY ANYWAY THEY CAN! I GOT A REFUND THROUGH PAYPAL, THEIR NOWHERE ON IT AND THEY ARE TAKING THE MONEY SAYING THEY DID REFUND IT! YET PAYPAL, IS THE ONLY ONE ON THE STATMENT!!! THIS IS HOW THEY TREAT MILITARY, VETERANS, AND ALL H.R.S.C.! SAVE YOUR MONEY CLOSE YOUR ACCOUNTS AND GO TO ANOTHER BANK! AFTER OVER 15 YEARS, AND COUNTLESS TEAM MEMBERS SENT TO THEM THIS IS HOW WERE TREATED!!! CLOSE YOUR ACOOUNTS BEFORE THEY TAKE ADVANTAGE OF YOU! BTW NOTICE WAS SENT IN DISGUISE PDF FILE THAT CRASHED MY DEVICE! SO BECAREFUL! CHASE HATES AND DOES NOT SUPPORT MILITARY, VETS, H.R.S.C.! DO NOT GO TO THEM! ENJOY YOUR FREEDOM IN OUR COUNTRY! U.S.A.
Antony Irwin: Went through the drive thru window yesterday. I was greeted instantly by I think Jason? Was his name. Listen, this man is SO NICE. He instantly greeted me with his name and asked me mine. I gave him my preferred name even though it's different on my card, and he respectfully used it the whole encounter. I'm telling you, I have never met such a nice person at the bank. Very sweet, very kind, quick, and wonderful service. Thank you so much!!! (I hope I got your name right!!)
Mike Jewell: Came in to get 300 in change for the business and the rep just told me I have to call ahead to get 100 in ones 100 in tens and 100 in fives. Said he will do it this time.... Oh geez thanks... I would suggest putting better advocates that deal with businesses unless you want to lose business accounts. Thanks for allowing me to get change really appreciate it Chase.
ashley the Mocha Barbie: Waited 25 minutes in drive thru, due to the lobby being closed. Very friendly staff though. Made up for the wait.
Liiban Omar: They closed business days what a terrible place
Stephen Kolokithas: Super dissapointed...update your hours and your service...supposedly they are only open until 4 at the drive thru. I arrived at 3:45 and waited in line...finally got up to a teller at 4:10 only to be told that they actually closed at 4...even though I waited since before 4. There was no one behind me and I had all prewritten deposit slips ready to go. Had two kids in the car with me. Super dissapointed...makes me rethink having my personal, my wifes, and business banking with this company...looking into pulling my accounts to a small business bank that cares!!
Aaron Lee: Very slow workers
Saif F: Stopped to see a banker to add a DBA to a corporate account. After waiting a couple minutes, the teller told me that one banker has an appointment at 11:30 and the other 12. It was exactly 11:30. The banker wasnt very friendly to the teller. The teller was nice but said the banker couldnt see because of his noon appointment. He was just standing around and they knew it was simply for adding a DBA. I have 3 corporate accounts with chase but that customer service was horrible and it appeard the banker simply didnt want to work.The CS at the branch on campus on Grand River is the best one.
Force FUNK (Stephen): One associate to assist, cramped location, packed, took way too long, worst chase I've ever been inside
Melissa Talbot: Horrible customer service, deffiently do not go above and beyond for their customers. Dont waste your time go to Michigan State Federal Credit Union !!
Tyler Devuono: Jarvis took the time to help us through a difficult situation. Spent time on phone with his main office to help find a resolution that had to do with check writer not their bank. Resolved it all after he spent a good hour with us. Took time, was patient, and didn't just tell us were were SOL. We weren't even customers with accounts but we decided to open one after this experience.
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7. Chase Bank - Lansing charter township
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· 14 reviews
201 S Washington Square, Lansing, MI 48933, United States
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Skorpio Jones: Horrible branch! Went in at 4 to open another business account and was told there wouldn’t be enough time. Never had this type of issue before even with 20 minutes left before they closed in frandor. Go to frandor, this branch is definitely not where you want to go if someone is handling your financials.
Anthony Longo: Walked in with $1500 in my pocket to open an account. Was told there was no one on staff that could assist me and to just use the website. Wasnt even able to ask about opening an account before being bothered about a mask. Wasted a trip downtown on lunch.
Zachary Risk: Pretty standard branch. Friendly customer service, has an ATM. They do the job.
Johnnie Mendenhall: Staff very friendly and courteous always get the help I need. Wether at branches. Or across telephone. Mobile app is the next best thing to being there, and is very efficent and conveinent when it comes to paying bills.
Kevin Leininger: Convenient location, friendly staff, solid banking location.
madcatproductions69: Slow
pat izzo: Good place to bank and friendly staff
Inky Sewell: Friendly staff
mahmoud Elbast: You would think being in the business of taking people hard earned money that they would support a local business. To provide change. Yes to make change. What a horrid experience chase. I'd rather pay double interest then bank with you ever again. Horrid service.
June Constantine: Highest rating for this bank and staff!I drive past other branches to bank with the Washington Square branch.Thank all of you!!
Kris Martin: Garbage. chase sucks.
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8. Independent Bank Loan Center - East Lansing
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· 1 reviews
2900 West Rd, East Lansing, MI 48823
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Margaret carr: Not enough info ......ATM?
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9. Huntington Bank - Lansing charter township
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· 5 reviews
2017 Lake Lansing Rd, Lansing, MI 48912, United States
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Maddelynn Gordon: Shannon was amazing and helped me with everything I needed! Very very impressed
Dave Walker: IF I COULD GIVE ZERO STARS.... This branch would be deserving - Zero follow up when they knew how dire my situation was and they were ZERO SUPPORT and allowed my accounts to be force closed after 20 years with NO EXPLINATION! SO UNPROFESSIONAL,.. HORRIBLE BANK
Limisha Watkins: I was so shocked to discover that the banker, Helen Sanchez Reis who opened my business account did not return my original business documents to me that I provided her. She scanned my original documents for the bank's file and did not place the physical documents back in my folder. I emailed her later that evening and told her that I would return to the bank the following morning to retrieve my originals, but when I arrived, she handed me copies of the documents. Double check your documents before leaving this bank.
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10. Flagstar Bank - East Lansing
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· 9 reviews
1400 E Lake Lansing Rd, East Lansing, MI 48823
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11. Fifth Third Bank & ATM - Waverly
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· 12 reviews
5117 W Saginaw Hwy, Lansing, MI 48917, United States
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12. PNC Bank - East Lansing
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· 10 reviews
3433 E Michigan Ave, Lansing, MI 48912
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13. PNC Bank - Lansing
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· 16 reviews
6336 S Cedar St, Lansing, MI 48911
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14. Bank of America (with Drive-thru services) - Lansing
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· 41 reviews
6100 S Pennsylvania Ave, Lansing, MI 48911
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15. Dart Bank - Lansing charter township
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· 187 reviews
500 N Homer St, Lansing, MI 48912
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16. Huntington Bank - East Lansing
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· 7 reviews
3015 E Saginaw St, Lansing, MI 48912
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17. PNC Bank - East Lansing
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· 12 reviews
1561 W Lake Lansing Rd, East Lansing, MI 48823
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18. Bank of America (with Drive-thru services) - East Lansing
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· 41 reviews
300 Frandor Ave, Lansing, MI 48912, United States
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19. PNC Bank - Waverly
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· 14 reviews
6400 W Saginaw Hwy, Lansing, MI 48917
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